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Casa Deluxe Hotel

Star Rating
3 out of 5

Information

Reviews

3.5 / 5Good
8 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • 24/7 Front Desk

Map

Your dates need to occur after 2019-12-15. Try updating your dates to see prices for your trip.

    About this area

    Kowloon

    Casa Deluxe Hotel is located in Kowloon's Jordan neighbourhood. Nathan Road Shopping District and Jade Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Kowloon Park and Fa Hui Park. Hong Kong Zoo and Botanical Gardens and The Peak Tram are not to be missed.

    Getting around

    • Hong Kong Yau Ma Tei Station - 2 min walk
    • Kowloon Station - 12 min drive
    • Hong Kong (HKG-Hong Kong Intl.) - 30 min drive

    About this property

    Casa Deluxe Hotel

    This smoke-free hotel features concierge services and a 24-hour front desk. All 87 rooms offer free WiFi, electric kettles and flat-screen TVs with satellite channels. Free local calls, free bottled water and hairdryers are among the other amenities that guests will find. Housekeeping is available on request.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi

    Parking and public transport

    • No on-site parking available

    Conveniences

    • Lift

    Guest services

    • 24-hour front desk
    • Concierge services
    • Housekeeping (on request)
    • Luggage storage

    Languages spoken

    • Chinese
    • English

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Linens

    Bathroom

    • Hairdryer
    • Shampoo
    • Shower
    • Soap
    • Toilet paper
    • Towels

    Entertainment

    • flat-screen TV
    • satellite channels

    Food and drink

    • Electric kettle
    • Free bottled water

    More

    • Desk
    • Free local calls
    • Iron/ironing board
    • Phone
    • Slippers
    3.5
    5 - Excellent
    1
    4 - Good
    3
    3 - Okay
    3
    2 - Mediocre
    1
    1 - Poor
    0
    3.8
    Cleanliness
    3.3
    Service and Staff
    3.0
    Amenities
    3.5
    Property condition

    2/5

    • Liked: Cleanliness, room comfort
    • Disliked: Staff & service

    Disappointed

    I travelled solo to Hong Kong. Due to HK protest, unsafe and flight arrival late, I booked a hotel room (Case Deluxe Hotel, Hong Kong)at 21-Nov-19 for one night. By the time I checked in, it's almost midnight. The receptionist lady was so rude and unprofessional. She checked my booking and asked for passport for reference. When she spotted my middle name was not shown on her booking record. She threatened me that it is not allowed to check-in due to the name on the booking is not matched entirely to my passport. She even didn't care I have the email confirmation and booking reference to show her. I explained that I forgot. Because in UK and Europe what we concern is the booking reference and email confirmation as well as the first and last name. In addition, she requested me to sign two credit card payments. One for the room charge and the other is for deposit. I asked why do I have to sign for deposit. I expected she should explained to me how does it work in this check in process. I was disappointed and worried..... I could not able to sleep well that night. Location wise is perfect for solo traveller because it is next to underground station or airport bus is just at the door steps.

    Stayed 1 night in Nov 2019

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 1 night in Oct 2019

      4/5 Good

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

      Stayed 1 night in Dec 2019

      4/5 Good

      • Liked: Cleanliness, staff & service

      Stayed 1 night in Dec 2019

      3/5

      • Liked: Cleanliness, property conditions & facilities

      交通方便,房間也算乾淨,廁所也很乾淨及有穩定的熱水,但床較細張。房內有兩支水提供,但沒有茶包咖啡,不過這價錢算不錯了。

      Stayed 1 night in Dec 2019

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