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Reviews of Taj Kumarakom Resort & Spa, Kerala

4 out of 5
Taj Kumarakom Resort & Spa, Kerala
1/404 Kamarakom, Kottayam, Kottayam, Kerala

Reviews

8.8

Excellent

Rating 10 - Excellent. 83 out of 131 reviews" "
Rating 8 - Good. 29 out of 131 reviews" "
Rating 6 - Okay. 11 out of 131 reviews" "
Rating 4 - Poor. 4 out of 131 reviews" "
Rating 2 - Terrible. 4 out of 131 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

8.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

indrojit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting is magical, and perfect for our smaller kids with activities and a kid-friendly swimming pool. Property condition felt a little dated and dining options were few and expensive, esp given the indoor option was very small and the hotel has no spirits licence (so only beer and wine available)
Stayed 4 nights in Jan 2024

8/10 Good

Avirat, Vadodara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a small resort with about 30 rooms. its nice and quiet and does not have the hustle and bustle of a busy resort. laid back is the right word. very limited dining options with a limited menu. the hotel bar only serves beer and wine but there is a bar nearby where you can buy liquor. only a couple of rooms have lake view. a nice place for a couple of days or till you run out of options on the menu.
Stayed 4 nights in Jan 2024

6/10 Okay

Shripad

Travelled with family
A nice hotel that needs upgarde
The hotel staff are very friendly and polite. However, the internet connection and service is far below standards for any hotel. It was intermittent at best and not available for few minutes at a time😡 The food was ok for a 5star hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

Ankit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

10/10 Excellent

Vinod

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food/buffet was very nice, very well managed by executive chef Manoj and his staff. They took great care of my kid who was being very picky. Housekeeping was great. It would be great if they can provide accommodation and good restrooms to drivers. Our driver could not sleep and had to drive 90 Kim’s to his home to sleep.
Stayed 2 nights in Nov 2023

10/10 Excellent

Anand

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and nested in native greenery. What I liked is quietness due to occupant to property size ratio. Vila was fabulous. Antique furniture and look with modern immunities. Gracious and welcoming staff all over the property.
Stayed 2 nights in Nov 2023

8/10 Good

Sankar

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Beautifully landscaped property with a pond in the center. Afternoon complimentary tea and snacks were nice. Naimeen Fish for Ala Carte dinner was very good, vegetarian option was too small and overpriced. Staff service was not bad but sometimes had to call twice to get things done. - Didn’t expect lizards to be running around the room and bathrooms - Problematic WiFi to some extend compensated by an Internet card - Non-working kettle for boiling water - No US-ready plug points for iPhones and laptops
Stayed 1 night in Nov 2023

10/10 Excellent

K M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The boat ride was a great experience. The staff was great.
Stayed 3 nights in Jul 2023

10/10 Excellent

Nimesh, downingtown

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing backwater resort. We have a great time as a family.
Stayed 3 nights in Jun 2023

8/10 Good

Wasim

Travelled with family
Liked: Cleanliness, staff & service
The location was serene, but the property was outdated. The highlight of the stay was the exceptional service. Wonderful staff.
Stayed 4 nights in Jul 2023
Response from Noyal Jacob on 11 Jul 2023
Thank you so very Much sir, This means a lot for us

10/10 Excellent

Neelima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time at Taj Kumarakom. As expected the stay was very pleasant. Amazing staff and service. I would highly recommend. However, the food was way better the 1st time around (in 2017)

8/10 Good

Kedar

Liked: Cleanliness
Stayed 2 nights in Nov 2022

10/10 Excellent

Aniruddha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Oct 2022

6/10 Okay

Prashanth

Stayed 2 nights in Apr 2022

10/10 Excellent

SAGARIKA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Arun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Taj kumarkom
Stayed 2 nights in Dec 2021
Response from Saneej Pottakkad on 6 Dec 2021
Dear Guest, Greetings from Taj Kumarakom Resort and Spa, Kerala! Thank you so much for the feedback you have shared, further to your stay with us. I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards, Saneej Pottakkad General Manager, Taj Kumarakom Resort and Spa, Kerala

10/10 Excellent

Joson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique eco friendly property. It is good to know that they take care of the nature on the way it is. Staff is very friendly and ready to take care of anything. Rainy season causing some mud issues.
Stayed 1 night in Nov 2021
Response from Saneej Pottakkad on 3 Dec 2021
Dear Guest, Greetings from Taj Kumarakom Resort and Spa, Kerala! Thank you so much for the feedback you have shared, further to your stay with us. I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards, Saneej Pottakkad General Manager, Taj Kumarakom Resort and Spa, Kerala

10/10 Excellent

Tushar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Saneej Pottakkad on 23 Nov 2021
Dear Guest, Greetings from Taj Kumarakom Resort and Spa, Kerala! Thank you so much for the feedback you have shared, further to your stay with us. I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards, Saneej Pottakkad General Manager, Taj Kumarakom Resort and Spa, Kerala

10/10 Excellent

Ashish

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must visit experience !!!
Lovely place! Super staff, clean place and among nature like no other! Worth every second spent there and the hosts made it even more worthwhile
Stayed 1 night in Jan 2021

8/10 Good

KRUPESH

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
It is a beautiful property, but kinda of outdated. Their evening program of music and dance is excellent. Their food and facilities are also very good. The staff was very helpful. They don’t serve free dinner, like other hotels nearby. Overall, we enjoyed our stay!
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is beautiful and the rooms are comfortable, clean and well equipped. The hotel was crowded while we were there and at times it felt as if the staff were not ready to operate at capacity. The welcoming touches such as afternoon tea and nightly local cultural performances enhanced our enjoyment. We felt very relaxed and comfortable during our stay.
Stayed 3 nights in Jan 2020

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic, relaxing holiday!
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Subramanian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. Excellent staff. Varied menu, high quality food. Relaxing and peaceful stay
Stayed 6 nights in Mar 2019

8/10 Good

Naveen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away
It was an amazing stay .. the place is very beautiful .even though it’s an old property it’s maintained really well
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but breakfast was a bit disappointing. I stayed here in April last year and the breakfast was superb! This time the dosa was not nice.
Stayed 1 night in Jan 2019

6/10 Okay

deborah

Disliked: Property conditions & facilities
Living of the past reputation
Very expensive hotel well past it’s best best a revamp Staff very nice Food in restaurant expensive but good quality Breakfast poor Definitely not 5 star
Stayed 3 nights in Jan 2019

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great family vacation
Exceptional personal attention, thoughtful staff, great food and extraordinary ambience. Don’t miss a cruise over the Vembanad Lake which the property borders.
Stayed 2 nights in Jul 2018

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world charm, service, culture modern amenities
With only 28 rooms/stand-alone bungalows this is a 5-Star experience with unbelievable service in the backwaters of Kerala. We had a bungalow overlooking the large lake and it was luxurious- like a private house on a hotel property. Private pool, outdoor bathroom, shower and bathtub with an overhead fan was charming. The grounds used to be owned by a family 6 generations back and the grounds are spread out over a narrow plot - plenty of bicycles available to shorten distances from room to breakfast/dinner. Mix of Indian and western menus, quite enjoyable. Ayurvedic services were comprehensive and reasonably priced. We had the hotel book some off property activities and would recommend reconfirming what your getting with the actual provider once they. Kottayam was worth the visit and gets you out of the property bubble to see how the locals live either in the water or on land.
Stayed 3 nights in Mar 2018

10/10 Excellent

Anirudh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calm location, comfortable stay, excellent service
Calm location, comfortable stay, and excellent service. Good attention to little things. The daily activities are somewhat repetitive but good nonetheless. The boat ride is a must. The chicken tandoori is bomb!
Stayed 2 nights in Jan 2018

10/10 Excellent

Danielle , london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquility and relaxing resort
The resort is beautiful and a very calm place to get away from the hussle and bustle of the Indian cities. It was a lot of character with colonial features to the cottages and rooms. The resort is not new and things are a little tired but the nature and ambience enables you to look past this. The office manager is exceptional and looked us so well so we got the most out of our Taj experience. There is a lot to do at the hotel from cooking classes, local dancing and music, boat ride across the largest lake in India - all out on complimentary. The room is quite pricey in the restaurant compared to local prices but that’s normal for a 5 star hotel. I would definitely come again for a relaxing break.
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing property! They only have 28 rooms so hard to get a reservation. Best time to go is during the rains to watch the birds!
Stayed 1 night in Dec 2017

10/10 Excellent

Ajay, Ahmedabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel , with lovely grounds
We had a very memorable stay at the Taj vivanta Kumarakom. Beautiful property. The staff was very helpful. We had 18 month old child with us. They extended help even before we could ask for it .
Stayed 3 nights in Dec 2017

10/10 Excellent

Oz, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful place to stay
The hotel is set in such an amazing location. The staff are so friendly and helpful. There is lots to do with the bird sanctuary just minutes away and going on the houseboats that stop at the hotels jetty. The backwaters are superb in this area. We also had fun on the hotel bikes and rowing on their lake. The bats that came around at dusk were massive!
Stayed 2 nights in Sep 2017

10/10 Excellent

Sabuj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wah Taj
It was awesome!!!!
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort
Very beautiful and spacious rooms. Restaurant food is really good. Very good service and courteous staff.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

6/10 Okay

Nathan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Time to Renovate
So, this place was constructed around 1977 or so, and doesn't really seem to have gotten an update since then. That's generally OK for the main house: nice colonial architecture in the main hotel, however the whole thing needs a massive upgrades. Pretty grounds which are filled with swampy, mosquito-ridden pools. Decent restaurant, esp if you stick with the Indian food. If you are going to insist on chicken nuggets or a caesar salad, then you are on your own. If you come here, you must do a boat tour. It makes a perfectly fine base for exploring the backwaters, but is honestly not a place I'd want to stay more than a night or so. Plenty of animals (rabbits, flying foxes, geese, birds) to distract the children, if that's your thing.

10/10 Excellent

Neelakantan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

SUBAHU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Alan, Toddington, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a nice location.
This is 3rd time we have stayed at the Taj, Kumarakom. The deluxe rooms with lagoon view are well appointed and very comfortable. The staff are excellent and cannot do enough to help. The food in the 2 restaurants (same menu) is first class. The view across the lagoon is outstanding both during the day and at night when it is surrounded by oil lamps. We would return without hesitation.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming colonial hotel
Great facilities, location and staff. We were upgraded to a deluxe room which was beautiful and spacious. Highly recommend going on a house boat trip.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great

8/10 Good

Ravi, Chicago, IL

Liked: Cleanliness, room comfort
Peaceful location with some good facilities
The rooms were really spacious and clean. I liked the ayurvedic massage - the staff were great, although it was significantly pricier than what you get at most decent places (probably a Taj markup). A little disappointed with the bar - they only had beer and wine, and the wine was a brand called SULO - never heard of it before and I did not think much of the red. Checkin and checkout took some time, but overall a good experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic......the resort provided an ideal and refreshing environment for a family to relax including a lot of activities for children too.

10/10 Excellent

Rekha, Dallas, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resort hotel close to the backwaters.
Great value for money!!!! Very well maintained property and cordial service.