Property grounds

Reviews of Soma Kerala Palace

3.5 out of 5
Soma Kerala Palace
Vembanad Lake, Chempu, Vaikom, Kerala

Reviews

7.4

Good

Rating 10 - Excellent. 6 out of 17 reviews" "
Rating 8 - Good. 5 out of 17 reviews" "
Rating 6 - Okay. 3 out of 17 reviews" "
Rating 4 - Poor. 1 out of 17 reviews" "
Rating 2 - Terrible. 2 out of 17 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Disliked: Amenities
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, magical, peaceful hotel. A perfect place to relax and start a holiday in India.
Stayed 6 nights in Jan 2019

2/10 Terrible

Nitin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad accessibility to the hotel and very poor service at reception. Not friendly staff.

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Great location! Average service
The only great thing about this resort is the location. It is 15 minute ride to the resort on the boat from jetty. Location: 5/5 Rooms: 3/5 Food: 2/5 Service: 2/5 They charged about 500INR for dinner buffet which had 6-7 items in total. for that price, in Bangalore, I can get a full 5 course meal. When i arrived, they told me a boat is always available if I want to go back to the jetty. I stayed for 3 nights, after couple of nights, i wanted to get out of the resort for couple of hours and when i asked for the boat, the lady at the reception made strange faces. We finally got the boat but hotel staff's reaction made me really uncomfortable. I was even willing to pay if they had asked. Overall, if you are looking to relax and don't care about the food/service, i suggest this place.

2/10 Terrible

Jasim, Bahrain

Liked: Cleanliness, staff & service
Disliked: Room comfort
lot of lizard
after the sunset a lot of lizards will start appearing everywhere which scared my wife. food is very good. air conditioner not working well during day time. room is romantic.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relaxing place where the food is excellent
This is a place to relax and chill out. The food is excellent. Best we had in India. couldn't wait for breakfast, lunch and dinner. We stayed two nights but could have stayed longer.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very peaceful and comfortable stay
My wife and I came for a few days relaxation. This hotel is ideal for such a purpose. It is on a peninsula on the lake which has been (deliberately, I assume) cut off from the 'mainland', and is reached by a very short boat trip. The service was excellent: My suitcase was delayed in arriving 3 full days after I arrived, and the hotel went out of their way, making many phone calls and navigating the Indian bureaucracy (I'm not sure that I could have done it myself) to get my case to me as soon as possible. The one piece of advice I would give to anyone considering staying here and to whom internet access in their room is important, is to request a room with internet access. The rooms farther from the centre (we were in one of the farthest) did not pick up the wifi and we had to come to near the centre to connect. This was a minor issue for us but may be important for some.

10/10 Excellent

Vmooka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exotic hide away
I loved spending the night here. It was peaceful and relaxing.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Secluded, peaceful.
Nice hotel, secluded location. Very peaceful. Pool wasn't clean one day, and then not available the next day because it was closed for cleaning.

10/10 Excellent

vj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awsm exp......... best ..best ...best

8/10 Good

giorgos, athens greece

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Ligging fantastich je komt er volledig tot rust, zeer goede massages, en eten ook erg goed. Zeer vriendelijke staff. Kamers zijn beetje gedateerd.
Stayed 8 nights in Feb 2019

8/10 Good

GENEVIEVE, PARIS

Liked: Cleanliness, staff & service, room comfort
sejour magnifique
un havre de paix. serenite. excellente cuisine. ici tout est fait pour se resspucer. Tres bon centre ayuverdique A conseiler

4/10 Poor

Genevieve, PARIS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
decevant
De la patience. Si vous ne réclammez pas vous n'avez rien par cobntre site fabuleux. Cuisine plutot bonne mais buffet pas varié. le petit dej à revoir Du management et remettre le client au centre de tout ferait de cet endroit un paradis Cure ayuverdique par contre formidable

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
الفندق ليس نظيفا
الفندق واسلاته وحمامته ليست نظيفة

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
für entspannte Erholung
Es war schon mal ein angenehmes Ankommen im Hotel durch die Fahrt im Boot. Das Hotel hat ein sehr freundliches Personal. Leider sind die Zimmer sehr hellhörig, vor allem hört man, was im oberen Zimmer geschieht.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort