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"My most favorite place to stay in Kolkata every time I visit! The property is tastefully elegant in its decor, always clean, food is great, accommodations comfy, and the staff are par excellence in their service. "

"Excellent stay at the hotel. We had a suite for 3 people and the hotel didn't dissapoint. The food, the service and everything at the property was tremendous. "

"Great hotel embued with charm and elegance. The rooms have high ceilings, comfortable beds and most importantly international power sockets, something i wish all hotels had. Staff is very courteous and helpful. A wide selection of healthy breakfast options are a welcome start to the day. No complaints. I'd come here again..."

"This was not our first trip to the Novotel. As a family of 5 we are looking for amenities, convenience, cleanliness, and value. And I must say that Novotel is 5 stars in all o these categories. I especially appreciate the friendliness of the staff. There is not a hotel in the world in this price range, in my humble experience, that can compare with Novotel Kolkata. We will definitely stay again. "

"Food was excellent. Room very comfortable. Dining staff were amazing especially Satya and Suvojeet (training). "

"This is a very beautiful historical property. The staff are so friendly and welcoming. Housekeeping was on top of making sure the room was clean along with water, tea, and coffee stocked daily. Bicky is amazing at taking care of the room and makes sure everything is perfect when he cleans the room. I highly recommend this hotel and look forward to staying again for future visits to Kolkata."

"The front office staff are absolutely untrained & arrogant"

"Wonderful hotel with very comfortable rooms and fantastic staff. The only drawback is that it is about 8 km away from the city with limited surrounding amenities. However, with Uber, it’s easy to get around."

"Great customer Service , very reliable . Clean . "