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Novotel Kolkata Hotel & Residences Hotel

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Pool
Pool
Pool
Premium bedding, down duvets, minibar, in-room safe

Overview of Novotel Kolkata Hotel & Residences Hotel

UNESCO Sustainable Property

Novotel Kolkata Hotel & Residences Hotel

5 out of 5

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
CF11 Action Area 1C, New Town Rajarhat, Kolkata, West Bengal, 700156

Explore the area

  • Popular LocationAxis Mall1 min walk
  • Popular LocationRabindra Tirtha19 min walk
  • Popular LocationBiswa Bangla Convention Centre20 min drive
  • AirportKolkata (CCU-Netaji Subhash Chandra Bose Intl.)49 min drive

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About this area

Kolkata

Located in Kolkata, Novotel Kolkata Hotel & Residences Hotel is connected to a shopping centre. Axis Mall and Salt Lake City Centre Mall are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Nicco Park. Looking to enjoy an event or a match? See what's going on at Salt Lake Stadium or Netaji Indoor Stadium.
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Map

What's nearby

  • Axis Mall - 1 min walk
  • Rabindra Tirtha - 19 min walk
  • New Town Eco Park - 11 min drive
  • Mother's Wax Museum - 15 min drive
  • Biswa Bangla Convention Centre - 20 min drive

Getting around

  • Kolkata Sir Gurudas Banerjee Station - 10 min drive
  • Belgachhia Station - 12 min drive
  • Kolkata (CCU-Netaji Subhash Chandra Bose Intl.) - 49 min drive

Restaurants

  • Where to eat
  • The Square – Restaurant offering international cuisine. Open daily. Open 24 hours.
  • Sante – Serves light fare daily. Open 24 hours.
  • Blue Tokai – Open daily.

About this property

Novotel Kolkata Hotel & Residences Hotel

Luxury hotel connected to the convention centre in Kolkata with full-service spa
A full-service spa, a restaurant and a 24-hour health club are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café and a sauna are on-site. All 340 soundproofed rooms feature free WiFi and 24-hour room service. Conveniences include fridges and coffee makers, and guests will appreciate thoughtful touches such as bathrobes and slippers.
Novotel Kolkata Hotel & Residences Hotel offers 340 forms of air-conditioned accommodation with minibars and a safe. Beds feature down comforters and premium bedding. Televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Kolkata hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a 24-hour health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs and manicures and pedicures.

The spa is open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: INR 799 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's club
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Hindi

Business services

  • Business centre
  • Computer station
  • Meeting rooms 14

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

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5 star
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Air conditioned
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Hotel
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Parking included
Parking included
Guest rating 4+
Guest rating 4+

Policies

Check-in

Check-in time starts at 2 PM
Express check-in

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of INR 1000 per pet, per night

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: INR 799 per person (approximately)
  • Airport shuttle fee: INR 1400 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: INR 1000 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Kolkata Novotel Hotel
Novotel Kolkata Hotel opening September 2014
Novotel Kolkata Hotel
Novotel Kolkata
Novotel Kolkata & Residences
Novotel Kolkata Hotel Residences
Novotel Kolkata Hotel & Residences Hotel Hotel
Novotel Kolkata Hotel & Residences Hotel Kolkata
Novotel Kolkata Hotel & Residences Hotel Hotel Kolkata

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 57 out of 137 reviews
5 - Excellent 42%
Rating 4 - Good. 55 out of 137 reviews
4 - Good 40%
Rating 3 - Okay. 9 out of 137 reviews
3 - Okay 7%
Rating 2 - Poor. 10 out of 137 reviews
2 - Poor 7%
Rating 1 - Terrible. 6 out of 137 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.1/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Novotel is Awesome. specially the hospitality of Ms. Chandrani (DM Novotel) is exceptionally great. She went above and beyond to help me & family to address our concern and, ensure a pleasant stay for us. The Executive rooms / Suites are great. The food, Staff service all are wonderful. I would def. Recommend Staying here at Novotel
Stayed 1 night in Jun 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

3/5 Okay

Liked: Amenities, property conditions & facilities
The rooms were nice and well sized. But the different departments within the hotel do not seem to talk to each other. So if you make a request at the front desk that has to be routed to engineering facilities then you would need to wait for some time. The worst part was finding plastic in my breakfast. They we apologetic about it but still it happened
Stayed 2 nights in Nov 2020

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2020