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Overview of New Hotel White Palace

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Front of Property
View from Room
View from Room
View from Room
In-room safe, desk, blackout curtains, soundproofing
Guests rated this property 1.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Laundry
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    AirportKolkata (CCU-Netaji Subhash Chandra Bose Intl.)8 min drive
    Popular LocationBally Bridge18 min drive
    Popular LocationSalt Lake City Centre Mall20 min drive
    Popular LocationRatan Babu Ghat23 min drive
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  • Standard Double Room, 1 Double Bed

    Room amenities

    • 97 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Double Room, 1 Double Bed
  • Executive Double Room, 1 King Bed, Executive Level

    Room amenities

    • 248 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsExecutive Double Room, 1 King Bed, Executive Level
  • Deluxe Double Room, 1 Double Bed, City View

    Room amenities

    • 205 sq ft
    • City view
    • Sleeps 3
    • 1 Double Bed
    More detailsDeluxe Double Room, 1 Double Bed, City View

About this area

Kolkata

Located in Kolkata, New Hotel White Palace is near the airport and near a metro station. Science City and Victoria Memorial are cultural highlights, and travellers looking to shop may want to visit New Market and Salt Lake City Centre Mall. Looking to enjoy an event or a game? See what's going on at Eden Gardens or Netaji Indoor Stadium. Spend some time exploring the area's activities, including outlet shopping.
Visit our Kolkata travel guide
Popular Location

What's nearby

  • Dakshineswar Kali Temple - 17 min drive
  • Bally Bridge - 18 min drive
  • Salt Lake City Centre Mall - 20 min drive
  • Belur Math - 22 min drive
  • Ratan Babu Ghat - 23 min drive

Getting around

  • Kolkata Jessore Road Station - 5 min walk
  • Belgachhia Station - 8 min drive
  • AirportKolkata (CCU-Netaji Subhash Chandra Bose Intl.) - 8 min drive

About this property

New Hotel White Palace

Hotel in Kolkata with free breakfast and rooftop terrace
Along with a rooftop terrace, this smoke-free hotel has 24-hour room service and concierge services. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All 10 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will have LCD TVs with cable channels, and other amenities include free newspapers and ceiling fans.
New Hotel White Palace offers 10 forms of accommodation with a safe and free newspapers. LCD televisions come with premium cable channels. Bathrooms include baths or showers, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and hairdryers can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self parking
  • Limited parking spaces
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available daily
  • 24-hour room service

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Hindi

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Doorbell and phone notification
  • In-room accessibility
  • Phone accessibility kit
  • Step-free path to entrance
  • Upper floors only accessible by stairs
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer (on request)

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

More

  • Desk
  • Free newspapers
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in from 12:30 PM - 11:30 AM
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 15

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for INR 500.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: INR 250 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: INR 250 (one-way), (from 1 to 10 years old)
  • Early check-in fee: INR 500 (subject to availability)
  • Late check-out fee: INR 500 (subject to availability)
  • Rollaway bed fee: INR 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

New Hotel White Palace Kolkata
New Hotel White Palace
New White Palace Kolkata
New White Palace
New Hotel White Palace Hotel
New Hotel White Palace Kolkata
New Hotel White Palace Hotel Kolkata

Frequently asked questions

Can I cancel my reservation for free at New Hotel White Palace and receive a full refund?
Yes, New Hotel White Palace offers free cancellation on select room rates, because flexibility matters! Please refer to New Hotel White Palace cancellation policy on our site for more details about any exclusions or requirements.
Is New Hotel White Palace pet-friendly?
No, pets are not allowed at this property.
How much is parking at New Hotel White Palace?
Self-parking is free at this property.
What time is check-in at New Hotel White Palace?
Check-in is from 12:30 PM - 11:30 AM. Early check-in is available for a fee of INR 500 (subject to availability). Late check-in is available during limited hours.
What time is check-out at New Hotel White Palace?
Checkout is at 11:30 AM. Late checkout is available for INR 500 (subject to availability).
Does New Hotel White Palace provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of INR 250 per vehicle, one-way, applies.
Where is New Hotel White Palace located?
Situated near the airport, this hotel is 2.4 mi (3.8 km) from City Centre 2 and within 6 miles (10 km) of Ratan Babu Ghat and Eco Urban Village. Mother's Wax Museum and Kumartuli Ghat are also within 6 miles (10 km). Kolkata Jessore Road Station is only a 5-minute walk and Biman Bandar Station is 16 minutes.
2.1
5 - Excellent
0
4 - Good
1
3 - Okay
2
2 - Poor
2
1 - Terrible
3

1.9/5

Cleanliness

3.0/5

Staff & service

0.0/5

Amenities

1.9/5

Property conditions & facilities

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
It’s a filthy place. We check out same day that is how terrible it is. Ac do not work.
Stayed 1 night in Dec 2017

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst experience
called them many times,they don't receive call to pickup.After managedd their another number from website,but they denied.They said that they were not confirmed about reservation.
Stayed 1 night in Dec 2017

2/5 Poor

Sad face IconDisliked: Cleanliness, property conditions & facilities
Overnight at New Hotel White Palace
I go via CCU airport a few times and would avoid this hotel in the future. They advertised a transfer to the hotel from the terminal building. I emailed details of my arrival flight and they confirmed the pickup. The hotel was a no-show. No explanation or apology. There is lots of competition for airport hotels - pick one of the others.

3/5 Okay

It's okay for an overnight stay on budget
Not a bad experience except the pick up did not wait at the airport to pick us up, however the hotel paid for our taxi back to the airport.

1/5 Terrible

Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
話が違います
風呂の蛇口からは黒い水が出ます。インドは4ヶ月近く滞在したことがあるので、多少の汚さは許容範囲でしたが、完全な泥水が出てきた時にはさすがに背筋がゾッとしました。空港まで迎えに来てもらうのには、予約が必要となっていたので、インド人の友人に電話をしてもらいました。が、メールでの予約が必要だとのこと。しかし、インターネット上でどう探しても、メールアドレスはみつからず。空港まで送るってもらうのは無料となっていたが、お願いしたらタクシーを呼ばれ、200ルピーと言われた。結局タクシーを下りる時に、運転手が250ルピーを要求して来た。とにかく、空港に近い意外は散々なホテルでした。

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