Outdoor pool

Reviews of Fortune Park Panchwati, Kolkata, Member ITC Hotel Group

3.5 out of 5
Fortune Park Panchwati, Kolkata, Member ITC Hotel Group
Fortune Park Panchwati, Off Kona Expressway, Howrah, West Bengal

Reviews

7.6

Good

Rating 10 - Excellent. 13 out of 53 reviews" "
Rating 8 - Good. 25 out of 53 reviews" "
Rating 6 - Okay. 8 out of 53 reviews" "
Rating 4 - Poor. 3 out of 53 reviews" "
Rating 2 - Terrible. 4 out of 53 reviews" "

7.4/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

SHARAD

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from General Manager on 31 Dec 2023
Dear SHARAD, Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to usWarm RegardsKunal BanerjeeGeneral Manager

8/10 Good

Anurag

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Sep 2023
Response from General Manager on 22 Sept 2023
Dear Anurag, Thank you so much for your positive feedback and for taking the time to post this review. We are thrilled that you loved your experience with us; our team will be delighted to hear your kind words! Looking forward to serve you again.Warm RegardsKunal BAnerjeeGeneral Manager

8/10 Good

Sarmistha

Stayed 1 night in Apr 2023
Response from Soumyadeb Basu on 21 May 2023
Dear Guest, Greeting from Fortune Park Panchwati!!!Thank You for sharing your feedback. We are delighted to know that you had a pleasant experience. We have noted your feedback and will be working on improvements on urgent basis.We thank you for your patronage and look forward to welcome you back in near future. Warm Regards,

8/10 Good

Goutam

Stayed 1 night in Apr 2023
Response from Soumyadeb Basu on 21 May 2023
Dear Guest, Greeting from Fortune Park Panchwati!!!Thank You for sharing your feedback. We are delighted to know that you had a pleasant experience. We have noted your feedback and will be working on improvements on urgent basis.We thank you for your patronage and look forward to welcome you back in near future. Warm Regards,

10/10 Excellent

Shubham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place everything was quiet beautiful all facilities at a good price. Only thing i wanna tell them to improve is their resturant slow service food was nice but they takes almost an hour to prepare veg food
Response from Soumyadeb Basu on 11 Apr 2023
Dear Guest, Greeting from Fortune Park Panchwati!!!Thank You for sharing your feedback. We are delighted to know that you had a pleasant experience. We have noted your feedback and will be working on improvements on urgent basis.We thank you for your patronage and look forward to welcome you back in near future. Warm Regards, Soumyadeb Basu

6/10 Okay

Gaurav

Business traveller
Liked: Staff & service
Disliked: Amenities
The staff was courteous but the property needs a serious upgrade. Paintbpeeling off, stale smell in the room was a serious turnoff
Response from Soumyadeb Basu on 15 Jan 2023
Dear Mr. Gourav,Greetings from Fortune Park Panchwati!Thank you for sharing your feedback. We are delighted to know that you had a pleasant experience. I have noted your concern and will be working on the same with the respective departments. We thank you for your patronage and look forward to welcome you back in near future. Regards,

10/10 Excellent

Dewan Mohammad

Stayed 1 night in Oct 2022
Response from Soumyadeb Basu on 5 Nov 2022
Dear Guest, Greeting from Fortune Park Panchwati!!! Thank You for sharing your feedback. We are delighted to know that you had a pleasant experience. We thank you for your patronage and look forward to welcome you back in near future.

2/10 Terrible

Ankush Kumar

I didn't check in at the hotel cz I was sick and so had requested the authorities to postpone the stay but they didn't do anything. Very shameless.
Stayed 1 night in Oct 2022
Response from Soumyadeb Basu on 18 Oct 2022
Dear Guest,Greetings!We seriously understand your concern but would like to inform you that last hour cancellation is always charged.Thanks and Regards,Soumyadeb Basu

2/10 Terrible

viswanathan

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel to avoid
Outdated hotel which needs a ton of maintenance. Staff were helpful though
Stayed 2 nights in Jun 2022
Response from SUMAN MALLICK on 29 Jun 2022
Dear Guest, Greeting from Fortune Park Panchwati!!! We apologize for not having met your expectations on the points highlighted and assure you that these will be addressed to ensure they do not recur. Thanking you once again for your valuable feedback. We hope that we will have an opportunity to be of service on your next visit to the City and look forward to your return.

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My hotel booking was cancelled in last minute, this messed up my entire family travel plan
Stayed 1 night in Jul 2021

10/10 Excellent

Sadhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect weekend gateway escape
The property is good and the rooms are nice and clean. Very friendly staff makes your stay even more enjoyable. The food is excellent and the buffet breakfast has a huge spread.
Stayed 1 night in May 2019
Response from Mr. Suman Mallick on 13 Jan 2021
Dear Sir, Greeting from Fortune Park Panchwati !!! Thank you for your recent stay and for a fabulous review. Our endeavor is to be known for friendly, intuitive and personalized service and it is great to know that you were impressed with the personal touch in our service delivery. I am really happy to know that you had a good time with us and were able to relax and unwind. I would also want to thank you for your compliments to our team. I will share your review with my entire team which will only motivate our ‘ladies & gentlemen’ to continue and strive harder to excel in providing exceptional and delicious experiences to our guests. The Fortune Park Panchwati, Kolkata team looks forward to welcome you back on your next visit to the "City of joy" Best Regards, Suman Mallick

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2018
Response from Suman on 22 Apr 2021
Dear Guest Greeting from Fortune Park Panchwati !!! Please accept my sincere apologies for the reported experiences while at the Hotel and my assurances the required corrective actions have been initiated to prevent recurrence of such instances. I am deeply disappointed that the reported issues have affected your overall experience of Fortune Park Panchwati, Kolkata. Best Regards, Suman Mallick

10/10 Excellent

Faizun

Liked: Staff & service, property conditions & facilities, room comfort
Every think is fine not proper cleanness, too much traffic to go there.
Stayed 1 night in Sep 2018
Response from Mr. Suman Mallick on 13 Jan 2021
Dear Guest Greeting from Fortune Park Panchwati !!! Please accept my sincere apologies for the reported experiences while at the Hotel and my assurances the required corrective actions have been initiated to prevent recurrence of such instances. I am deeply disappointed that the reported issues have affected your overall experience of Fortune Park Panchwati, Kolkata. Best Regards, Suman Mallick

8/10 Good

Sujoy, Kolkata

Liked: Cleanliness, staff & service, property conditions & facilities
Little things
Little things that could make the stay better. One the request for a hard bed- did not happen. The wife and the mother in law could not sleep as they have bad backs The electric kettle - faulty switch. The empty mosquito repellents Little things
Stayed 2 nights in Jun 2018
Response from Mr. Suman Mallick on 13 Jan 2021
Dear Guest Greeting from Fortune Park Panchwati !!! Please accept my sincere apologies for the reported experiences while at the Hotel and my assurances the required corrective actions have been initiated to prevent recurrence of such instances. I am deeply disappointed that the reported issues have affected your overall experience of Fortune Park Panchwati, Kolkata. Best Regards, Suman Mallick

8/10 Good

Vinod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property. Accessibility is an issue
Fortune Park is located in Lake Land Country Club premises. The Club, the residential area behind the Club, the lakes are all wonderful places. The property is a bit old but fairly well maintained. Service is good and staff is very friendly. However, none of the Calcutta sights are nearby. Getting an OLA or Uber takes lot of time and gets worse on Sundays. Nearest metro station is 11km away (Rabindra Sadan). Returning at night from City to the hotel also was a big challenge.
Response from Mr. Suman Mallick on 13 Jan 2021
Dear Guest Greeting from Fortune Park Panchwati !!! Please accept my sincere apologies for the reported experiences while at the Hotel and my assurances the required corrective actions have been initiated to prevent recurrence of such instances. I am deeply disappointed that the reported issues have affected your overall experience of Fortune Park Panchwati, Kolkata. Best Regards, Suman Mallick

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Outstanding response,behaviour of all staff attractive. Tasty food served.recommended for tourists having own conveyance. Places to visit is far away from hotel.pleasant atmosphere.
Stayed 4 nights in Aug 2017
Response from Mr. Suman Mallick on 13 Jan 2021
Dear Sir, Greeting from Fortune Park Panchwati !!! Thank you for your recent stay and for a fabulous review. Our endeavor is to be known for friendly, intuitive and personalized service and it is great to know that you were impressed with the personal touch in our service delivery. I am really happy to know that you had a good time with us and were able to relax and unwind. I would also want to thank you for your compliments to our team. I will share your review with my entire team which will only motivate our ‘ladies & gentlemen’ to continue and strive harder to excel in providing exceptional and delicious experiences to our guests. The Fortune Park Panchwati, Kolkata team looks forward to welcome you back on your next visit to the "City of joy" Best Regards, Suman Mallick

8/10 Good

Vikas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, but too far from the city
The hotel was good in service and luxury, but its location is a disadvantage for the people who came to visit kolkatta, as its around 15 kms from the main city and at night time you also face getting taxi's from Kolkatta to go there and similar problem you face in the morning time for the hotel side.
Stayed 4 nights in Jun 2017
Response from Mr. Suman Mallick on 13 Jan 2021
Dear Guest, Thank you for your feedback regarding your visit to Fortune Park, Panchwati, Kolkata. May I apologize for not meeting some of your expectations during your stay. We have noted your perceptive inputs, and we have re-briefed our respective teams to engage with all our guest in a friendlier and caring manner. We assure you a better experience, in your next stay with us. I look forward to meeting you during your next visit to Fortune Park Panchwati and would be delighted to assist you with any requirements. Regards, Suman Mallick

10/10 Excellent

Santosh, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything of the hotel is very good warm welcome, rooms, restaurant
Stayed 1 night in May 2017
Response from Mr. Suman Mallick on 13 Jan 2021
Dear Sir, Greeting from Fortune Park Panchwati !!! Thank you for your recent stay and for a fabulous review. Our endeavor is to be known for friendly, intuitive and personalized service and it is great to know that you were impressed with the personal touch in our service delivery. I am really happy to know that you had a good time with us and were able to relax and unwind. I would also want to thank you for your compliments to our team. I will share your review with my entire team which will only motivate our ‘ladies & gentlemen’ to continue and strive harder to excel in providing exceptional and delicious experiences to our guests. The Fortune Park Panchwati, Kolkata team looks forward to welcome you back on your next visit to the "City of joy" Best Regards, Suman Mallick

10/10 Excellent

piku, newyork usa

Disliked: Property conditions & facilities
Bathroom has smell of smoke and urine..not healthy at all
Response from Mr. Suman Mallick on 13 Jan 2021
Dear Guest Greeting from Fortune Park Panchwati !!! Please accept my sincere apologies for the reported experiences while at the Hotel and my assurances the required corrective actions have been initiated to prevent recurrence of such instances. I am deeply disappointed that the reported issues have affected your overall experience of Fortune Park Panchwati, Kolkata. Best Regards, Suman Mallick

4/10 Poor

amarnath, bangalore

Disliked: Cleanliness, property conditions & facilities, room comfort
Good property but not maintained well
This is a nicely placed property, it looks good from the hotel website photographs but once you go there you realize that it's not maintained well at all. We visited the hotel in mid summer but the swimming pool water is green in color although they claim it's well maintained and usable. Same with other part of the property. Breakfast spread good but i found most of the stuff were not so tasty
Response from Mr. Suman Mallick on 13 Jan 2021
Dear Guest Greeting from Fortune Park Panchwati !!! Please accept my sincere apologies for the reported experiences while at the Hotel and my assurances the required corrective actions have been initiated to prevent recurrence of such instances. I am deeply disappointed that the reported issues have affected your overall experience of Fortune Park Panchwati, Kolkata. Best Regards, Suman Mallick

8/10 Good

gautam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super property
nice hotel and good hospitality.
Response from Mr. Suman Mallick on 13 Jan 2021
Dear Sir, Greeting from Fortune Park Panchwati !!! Thank you for your recent stay and for a fabulous review. Our endeavor is to be known for friendly, intuitive and personalized service and it is great to know that you were impressed with the personal touch in our service delivery. I am really happy to know that you had a good time with us and were able to relax and unwind. I would also want to thank you for your compliments to our team. I will share your review with my entire team which will only motivate our ‘ladies & gentlemen’ to continue and strive harder to excel in providing exceptional and delicious experiences to our guests. The Fortune Park Panchwati, Kolkata team looks forward to welcome you back on your next visit to the "City of joy" Best Regards, Suman Mallick

4/10 Poor

Rohan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not an ITC standard hotel
Rooms need renovation. The rooms are too noisy. Mini bar is always empty. Receptionist always on the phone
Response from Mr. Suman Mallick on 13 Jan 2021
Dear Guest, Thank you for your feedback regarding your visit to Fortune Park, Panchwati, Kolkata. May I apologize for not meeting some of your expectations during your stay. We have noted your perceptive inputs, and we have re-briefed our respective teams to engage with all our guest in a friendlier and caring manner. We assure you a better experience, in your next stay with us. I look forward to meeting you during your next visit to Fortune Park Panchwati and would be delighted to assist you with any requirements. Regards, Suman Mallick

8/10 Good

Tanu, S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay
I stayed in this hotel for 2 nights with my family. I had booked this hotel through expedia.com where it was mentioned that a standard room can accommodate 2 adults & 2 children comfortably. To confirm the same, I called up the hotel reception and they gave thr same assurance. I booked the standard room as per their assurance. Everything was good about the hotel except the location and the bed size. Standard room is not meant for 4 people. Twin beds seem like single beds. And this hotel is quite far from thr main city and lack of proper conveyance. Breakfast buffet was awesome and hotel staffs are well groomed.
Response from Mr. Suman Mallick on 13 Jan 2021
Dear Sir, Greeting from Fortune Park Panchwati !!! Thank you for your recent stay and for a fabulous review. Our endeavor is to be known for friendly, intuitive and personalized service and it is great to know that you were impressed with the personal touch in our service delivery. I am really happy to know that you had a good time with us and were able to relax and unwind. I would also want to thank you for your compliments to our team. I will share your review with my entire team which will only motivate our ‘ladies & gentlemen’ to continue and strive harder to excel in providing exceptional and delicious experiences to our guests. The Fortune Park Panchwati, Kolkata team looks forward to welcome you back on your next visit to the "City of joy" Best Regards, Suman Mallick

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Pathetic housekeeping. Mosquitos all over the room
Breakfast was pathetic in quality. Not getting things which are ordered for.
Response from Mr. Suman Mallick on 13 Jan 2021
Dear Guest, Thank you for your feedback regarding your visit to Fortune Park, Panchwati, Kolkata. May I apologize for not meeting some of your expectations during your stay. We have noted your perceptive inputs, and we have re-briefed our respective teams to engage with all our guest in a friendlier and caring manner. We assure you a better experience, in your next stay with us. I look forward to meeting you during your next visit to Fortune Park Panchwati and would be delighted to assist you with any requirements. Regards,Suman Mallick

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe & quiet "bubble" 45 min. from Kolkata Airport
I needed a safe and quiet "bubble" for overnight having landed in Kolkata and on my way to IIT Kharagpur. Fortune Hotel was perfect for this. A taxi picked me up at the airport -- it is a 45 minute drive. Next day he returned to take me the rest of the way (2+ hours). You do not escape all of the Kolkata pollution, but it is a bit better -- and inside it was fine. The surrounding area outside the bubble is slums, but you are very "far" away -- no traffic, no noise at all. Mosquitoes outside at dusk are very bad, but daytime and inside were fine. I had dinner in the hotel restaurant and it was very good. I highly recommend the Fortune hotel for this purpose.
Response from Mr. Suman Mallick on 13 Jan 2021
Dear Sir, Greeting from Fortune Park Panchwati !!! Thank you for your recent stay and for a fabulous review. Our endeavor is to be known for friendly, intuitive and personalized service and it is great to know that you were impressed with the personal touch in our service delivery. I am really happy to know that you had a good time with us and were able to relax and unwind. I would also want to thank you for your compliments to our team. I will share your review with my entire team which will only motivate our ‘ladies & gentlemen’ to continue and strive harder to excel in providing exceptional and delicious experiences to our guests. The Fortune Park Panchwati, Kolkata team looks forward to welcome you back on your next visit to the "City of joy" Best Regards, Suman Mallick

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Response from Mr. Suman Mallick on 13 Jan 2021
Dear Sir, Greeting from Fortune Park Panchwati !!! Thank you for your recent stay and for a fabulous review. Our endeavor is to be known for friendly, intuitive and personalized service and it is great to know that you were impressed with the personal touch in our service delivery. I am really happy to know that you had a good time with us and were able to relax and unwind. I would also want to thank you for your compliments to our team. I will share your review with my entire team which will only motivate our ‘ladies & gentlemen’ to continue and strive harder to excel in providing exceptional and delicious experiences to our guests. The Fortune Park Panchwati, Kolkata team looks forward to welcome you back on your next visit to the "City of joy" Best Regards, Suman Mallick

8/10 Good

Subhash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in peaceful environment.
Very good service with a smile. Local public transport is not easily available. Peaceful surroundings. Excellent stay for those who want to stay away from hustle bustle of a busy place. Prefer room towards swimming pool.
Response from Mr. Suman Mallick on 13 Jan 2021
Dear Sir, Greeting from Fortune Park Panchwati !!! Thank you for your recent stay and for a fabulous review. Our endeavor is to be known for friendly, intuitive and personalized service and it is great to know that you were impressed with the personal touch in our service delivery. I am really happy to know that you had a good time with us and were able to relax and unwind. I would also want to thank you for your compliments to our team. I will share your review with my entire team which will only motivate our ‘ladies & gentlemen’ to continue and strive harder to excel in providing exceptional and delicious experiences to our guests. The Fortune Park Panchwati, Kolkata team looks forward to welcome you back on your next visit to the "City of joy" Best Regards, Suman Mallick

6/10 Okay

jabin, hibli

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
hotel far from city.
ok , this hotel is for people who want be way from the city.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good place to stay near to city, hotel staff is very Friendly. Food is value for money and zodiac Restorant is very good.
Response from Mr. Suman Mallick on 13 Jan 2021
Dear Sir, Greeting from Fortune Park Panchwati !!! Thank you for your recent stay and for a fabulous review. Our endeavor is to be known for friendly, intuitive and personalized service and it is great to know that you were impressed with the personal touch in our service delivery. I am really happy to know that you had a good time with us and were able to relax and unwind. I would also want to thank you for your compliments to our team. I will share your review with my entire team which will only motivate our ‘ladies & gentlemen’ to continue and strive harder to excel in providing exceptional and delicious experiences to our guests. The Fortune Park Panchwati, Kolkata team looks forward to welcome you back on your next visit to the "City of joy" Best Regards, Suman Mallick

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel
A really nice hotel away frm the noises of the city. Staffs are really superb and service is awesum. Just transportation is a bit of an issue as it is away frm the city. Will visit again.

8/10 Good

Amit, Lucknow

Liked: Cleanliness, staff & service, room comfort
It was altogether a good comfortable stay.

6/10 Okay

Shashank, Dubai

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Decent Stay - A little costlier for what you get
Stay was Ok. However, rooms need revamp as its too old.

8/10 Good

Brij Kishore

Liked: Staff & service, room comfort
Good
Good

8/10 Good

Sumit, Delhi

Liked: Staff & service, room comfort
Panchwati
It was comfortable stay. Food was good and staff courteous, can do good in cleaning

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Stay here only if you an early riser
First of all we gave our preference for a double bed but got two single beds. I understand that preferences may not be entertained all the time but still it is a bit surprising that such a big hotel could not manage it well. The front desk lady who dealt with us did not seem to be too happy about guests visiting the hotel. I understand not everyone can have a happy face all the time but at least you should have someone with welcoming mood in the front desk. We had a plan to wake up late the next morning but at 5 AM we had to wake up with loud music. On calling the front desk they informed there is a poolside party and they cannot do anything about it...wow....we were not told that you need to be a early riser to stay in this hotel...breakfast was good and the staff at the dining hall was extremely helpful. After checking out we waited for the valet to bring our car for 15 mins. Then the security guard apologized saying there is nobody available since it is a festive day....ru serious? So we were also not told that you will get valet service while checking in but during check out u have to be on your own.

10/10 Excellent

sanjay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Come on Fortune Spend some money on this Hotel!
This could be a wonderful hotel, but it needs money spent within the rooms and especially on the building itself which is in some decay. The staff were very pleasant and tried very hard especially the guys in check-in, but some basic training within all the staff especially the bar staff would go a long way. After a long day, being told that the bar had no beer or gin & tonic was almost the last straw - lucky that the duty manager came to the rescue with a couple of beers from his secret stash.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & comfortable stay.... Excellent service
Comfortable stay. Nice and clean rooms. Courteous staff. Prompt room & restaurant service. Wi-fi could have been faster for today's use.

8/10 Good

Nick, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Made our stay Excellent. .food was great. ..
Very nice hotel ..excellent pricing. .great pool. .only bad point is entrance but hotel is very quiet and relaxing..as per standards in Kolkatta ..food is great...thanks

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel placed excellently
This is a good hotel that offers all amenities at reasonable prices. It is close to the major transport and communication centres but also not affected by it as the property is well developed to provide some calm from routine humdrum.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Not great under the hood
I was hoping that the hotel would be atleast reasonable in terms of its amenities, bath rooms. But was not ok with it. Pillows were stinking, bathroom fittings were rust. Even though it looks better outside, but from inside, its not that great. Even the dental kit was not provided.

8/10 Good

Rohit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

B K LODHA, MUMBAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serene & Comfortable
It was very nice . The ambiance was good. Only disadvantage for business traveler is that it is approximately 28 Kilometers away from the main city and considering Kolkata traffic, it takes approximately 1 hour to reach. The property and its staff are excellent.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Ranjan, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Comfortable
It's feel like I'm in a resort after a very hectic day,,,,, nice will stay again

10/10 Excellent

Priscilla, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay
Great food. Serene Location. Lots of peace and quiet for a relaxing holiday.

8/10 Good

Prabuddha, Kolkata

Liked: Cleanliness, staff & service, property conditions & facilities
Fortune Panchwati - weekend stay
The man cleaning the pool was jumping in the pool daily with all his clothes on to clean the pool. I am not sure if this is the protocol followed in such star hotels. Nevertheless, this made me NOT take a dip in the pool during our stay. The room AC could have worked better. Food is good. The breakfast is excellent. Some Alacarte dishes could have tasted better with more quantity.

8/10 Good

naresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not bad but they dot have any rooms smoking that is not good

8/10 Good

Angela, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great swimming pool
A quiet resting place with large pool. Restaurant serves tasty home style food & the staff were helpful. 30 - 40 min taxi drive to city centre & same to airport. Comfortable rooms.

8/10 Good

Vicky, Sydney Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet clean, too far out of town
Excellent hotel, food drink pricey, too far out of town. Need taxi everyday. Only a place to relax. Nothing much to do where it's located. Building exterior need maintainance. Mostly an Indian businessman's hotel.