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The staff not aware of booking through expedia. Had to show the official email to them they were asking how much we paid to expedia. Too disappoiting questions to be asked to Guests!
The so-called hotel is actually a service apartment. THE ROOM ALLOTED TO US WAS SO SMALL THAT IT WAS DIFFICULT TO MOVE AROUND THE BED. THERE WAS NO PROVISION TO MAKE TEA/COFFEE IN THE ROOM. THE APPROACH TO THE APARTMENT AND THE SO-CALLED RECEPTION AREA (!) DO NOT GIVE A WELCOME APPEARENCE AND NEED ...
Breakfast starts only at 8.30am - can be at least an hour earlier. Not much fare either - just bare minimum. Staff are welcoming and smiling! That makes up for most of the small negatives.. they show interest in their clients. Good location, space is ample, all systems like WIFI, shower, water, clean ...
Great food and service, friendly staff, accessible to almost every part of Chennai. Had airport shuttles which was very convenient.
Novotel Chennai Sipcot, an AccorHotels BrandRs3,480
Staff were helpful and one concern was that hotel was not having a swimming pool.
ibis Chennai Sipcot - An AccorHotels BrandRs2,249
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