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Reviews of Kathmandu Eco Hotel

3 out of 5
Kathmandu Eco Hotel
Thamel, Bhagwatibahal, Kathmandu, Thamel

Reviews

8.0

Very good

Rating 10 - Excellent. 14 out of 34 reviews" "
Rating 8 - Good. 12 out of 34 reviews" "
Rating 6 - Okay. 3 out of 34 reviews" "
Rating 4 - Poor. 2 out of 34 reviews" "
Rating 2 - Terrible. 3 out of 34 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service
I booked and paid for a suite but got a regular room because all suites were taken. They said it was their mistake and they would correct it but refused to make the adjustment upon check-out. They scammed me, plain and simple.
Stayed 2 nights in Apr 2019

4/10 Poor

Jenna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Service very polite and helpful, but hotel very worn down, somehwwat dirty, breakfast terrible and not worth it. I saw equally bad places in thamel for less than half the price, so if you want to slum it, save the money.
Stayed 3 nights in Apr 2019

10/10 Excellent

Joy, Netherlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, the staff is a extremely friendly and highly service/guest focusssd, very helpful. Hot shower, heated room. Great breakfast. Great location. Will be back here after trekkkng and exploring other places in Nepal. Will be my base when I’m in Thamel, Kathmandu.
Stayed 3 nights in Feb 2019

10/10 Excellent

Charlene, Kathmandu, Nepal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My first ever overseas trip and I am joyfully amazed!!!
Stayed 2 nights in Oct 2018
Response from Bimal on 18 Dec 2018
Dear Cgarlene, Namaste and greeting from Kathmandu Eco Hotel. we are glad to accommodated you at our hotel and get a inspire comment most of positive and some suggestion. we much appreciate this "My first ever overseas trip and I am joyfully amazed!!!." comment. Also we are really aware with our coming clients please don't pay anything to airport guys, they are absolute not associated with hotel just they hassle and banging money, even some time they show hotel visiting card and try to sale some travel trip, please we apologized and say we are provide you free airport pick up, free means free so please don't pay anything at airport just ignore them. Again Thank you so much for your comment and we wish to see you again and happy to accommodate your second home. your regards Bimal Dhamala General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and Nice Staff.
My GF arrived before me and when she landed at the airport the hotel failed to arrange a driver to pick her up per expectations, so she had to book a taxi which they paid for. Our room was not as expected, but atter complaining they moved us to a much nicer room. When I then arrived two days later, again no driver at the airport as promised over the phone... but they covered the cab. Breakfast was decent, room was nice, and the service was pretty good. Just a little annoying to have to push then for the right room and better just plan to get your own cab from the airport. Location is excellent and I would definitely stay here again, provided I get one of the nicer rooms on the 3rd floor: there's a big difference between the good rooms and the basic ones.
Stayed 5 nights in Aug 2018

8/10 Good

Greville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice central hotel
Great central spot, with a great breakfast and very good restaurant! Central, all you need is here.
Response from Bimal Dhamala on 13 May 2018
Dear Ghale sir, Thank you for choosing to stay with Kathmandu Eco Hotel Kathmandu! I hope you enjoyed staying with us as much as we enjoyed having you. We greatly appreciate you taking the time out to provide such great feedback. I am glad that we were able to create a memorable experience for you. We especially appreciate your awesome comments about "Great central spot, with a great breakfast and very good restaurant! Central, all you need is here" We are lucky to have such an amazing concierge like you, we love having him as part of our Kathmandu Eco Hotel family. I hope you join us soon for another great stay, cheers! Your Best Regard Bimal Dhamala Manager Kathmandu Eco Hotel

10/10 Excellent

michael, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and good breakfast
Stayed in between trekking and a visit to Pokhara. The room is clean but there is no lift. Breakfast is a buffet style with choice of fruit, cereal, toast, cooked veggies, egg and meat, 1 juice, milk, tea and coffee. The hotel is centrally located in Thamel and the staff are helpful.
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very flexible team
Got upgrade for free, they where supportive in any change

10/10 Excellent

AVIJIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A superb value hotel.
We, as a family, simply loved the place. We would like to stay there in your next visit as well. Location, room, lobby, resaurant everything was too good, still value for money. So were the staff.

8/10 Good

Rebecca, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in Thamal area
Charming and comfortable hotel in the bustling active Thamal district. A bit noisy, but it's all part of being in this area. The hotel staff was terrific and were very accommodating. Tours were arranged with ease and at reasonable prices. The adjoining restaurant was very good. There is no elevator. There is Security on site and lots of shopping nearby. I would stay here again....

10/10 Excellent

Alexander, AUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
+ve, Friendly clean and tidy. -ve, The hot water takes ages to come through, but the length of pipe work is not their fault.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kathmandu Ecohotel: Great place to Stay
Sit back, relax, and let the managers take care of all your travel needs. For your first visit to Nepal the Kathmandu Ecohotel is a great place to stay. Tours are conveniently planned in the lobby area by the hotel manager Bimal. All tours are affordable and less expensive than local competitors. I had the opportunity to visit all the cultural sites and temples of the city, and visit Nagarkot Hill for an excellent morning view of the Himalayas and afternoon hike. The nearby cultural diner with dancers is a must. Four days is all you need to have a great time in the city. Shopping in the backpacker district of Thamel is right out of the hotel's front door. The attached restaurant has great food, and breakfasts are free if you have a room at the hotel. Rooms are clean and reasonably priced. Tour planning and friendly staff makes the Kathmandu Ecohotel a great place to stay for your first visit to Nepal.
Response from Bimal Dhamala on 5 Jan 2016
Thank you so much for your review. It is a very pleasant feeling we have when you describe about us and our hotel facilities. Same as you we feel extremely delighted to know you have enjoyed your stay with us. We certainly look forward to see you soon. Regards, Bimal Dhamala Management Team Kathmandu Eco Hotel

10/10 Excellent

Bernadette, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very kind/hospitable
I was greeted so kindly & hotel bent over backwards when I had a personal crisis. They arranged my travel and what I should pay the cab.
Response from Bimal Dhamala on 5 Jan 2016
Hello Bernadette ! Thank you so much for your review. It is a very pleasant feeling we have when you describe about us and our hotel facilities. Same as you we feel extremely delighted to know you have enjoyed your stay with us. We certainly look forward to see you again! Regards, Bimal Dhamala Management Team Kathmandu Eco Hotel

8/10 Good

StephenJ, Juneau Alaska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ECO Hotel
Provided free transportation from airport+ Person waiting for my airport exit with a sign. Everything was as descibed on web. Good to go!
Response from Bimal Dhamala on 28 Mar 2015
Hello Stephen ! Thank you so much for your review. It is a very pleasant feeling we have when you describe about us and our hotel facilities. Same as you we feel extremely delighted to know you have enjoyed your stay with us. We certainly look forward to see you again! Regards, Bimal Dhamala Management Team Kathmandu Eco Hotel

6/10 Okay

Ben, NYC

Liked: Staff & service
Disliked: Cleanliness
Great location, basicRoom
The hotel staff were very friendly and helpful with maps and directions as well as luggage. The hotel is located in the heart of Thamel district, close to everything. The room was very simple with AC. However, after leaving the hotel, I noticed red bumps all over my body from the bed. They may need to replace some of their mattresses.
Response from Bimal Dhamala on 28 Mar 2015
Hello Ben! Thank you so much for your review. It is a very pleasant feeling we have when you describe about us and our hotel facilities. Same as you we feel extremely delighted to know you have enjoyed your stay with us. We certainly look forward to see you again! Regards, Bimal Dhamala Management Team Kathmandu Eco Hotel

10/10 Excellent

angela and jer, w

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Thamel
We had an excellent time here. The staff are great. There is air conditioning that works very well and isn't noisy, water is nice and hot and shower has plenty of pressure. It felt like a place of relaxation outside of the busy city. Also because of regular power outages, this hotel also has a back up generator so you still have light. They kept or bags for us while we were away for two weeks on our trek. Beds were comfortable. Our king bed were two doubles pushed together but it was done nicely.
Response from bimal on 25 Jul 2015
Hello Angela ! Thank you so much for your review. It is a very pleasant feeling we have when you describe about us and our hotel facilities. Same as you we feel extremely delighted to know you have enjoyed your stay with us. We certainly look forward to see you again! Regards, Bimal Dhamala Management Team Kathmandu Eco Hotel

6/10 Okay

Jerry, Singapore

Liked: Cleanliness, staff & service
Great Hospitality
Great hospitality and friendly hotel staff, priceless asset! Excellent location, located right in Thamel. For that kind of price nothing to complain about.
Response from Bimal Dhamala on 28 Mar 2015
Hello Jerry ! Thank you so much for your review. It is a very pleasant feeling we have when you describe about us and our hotel facilities. Same as you we feel extremely delighted to know you have enjoyed your stay with us. We certainly look forward to see you again! Regards, Bimal Dhamala Management Team Kathmandu Eco Hotel

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Response from Bimal Dhamala on 5 Mar 2016
Hello ! Thank you so much for your review rating but here we can't understand what's a problems you were give that rate ? you didn't give your opinion in here so please could you able to sent email fro us? We certainly look forward to see you again! Regards, Bimal Dhamala Management Team Kathmandu Eco Hotel

10/10 Excellent

Randy, Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot in the heart of town
The location of this hotel is perfectly situated in the heart of the tourist area, withing minutes of anything you could possibly want - restaurants, travel agents, shops, etc. The people at the hotel were superb. Super friendly, helpful, and always kind and polite. The buffet breakfast was great with plenty to choose from, and it was quiet at night. The price is great and if you are really adventurous, as I was, you can even walk to the Monkey Temple, which is a Do Not Miss!!! It is, however a couple of miles, or so, and not the easiest route to follow. Taxis are reasonable so you can get there, but getting back might not be so easy. Make sure you take a business card of the hotel with an address and you'll still get a few blank stares....but someone will know how to get you back home. Enjoy ~
Response from Bimal Dhamala on 28 Mar 2015
Hello Randy ! Thank you so much for your review. It is a very pleasant feeling we have when you describe about us and our hotel facilities. Same as you we feel extremely delighted to know you have enjoyed your stay with us. We certainly look forward to see you again! Regards, Bimal Dhamala Management Team Kathmandu Eco Hotel

2/10 Terrible

TRAVELLER, London, UK

Disliked: Cleanliness
Hotel that overbooks
I arrived at the hotel late straight from the airport, to be advised by the manager that due to travel difficulties elsewhere (Lukla I think), various hotel guests had to extend their stay, although they had not originally booked in this basis, and that he would find me an alternative hotel. I later found out that this was not uncommon for the Eco hotel. In fact, it seems to be a hotel that usually overbooks customers and then passes them over to their own lower market hotel, while making a turn on the difference. My recommendation would be only book if you want to pay over the market price, and do not rely on an expedia guarantee, as even an expedia booking couldn't confirm the room in my case. Sweetening offers of a suite/ executive room/free breakfast REALLY didn't cut it as they are not close to the difference in price. I am an experienced traveller who has been to Nepal several times before, so took things in my stride. I am not sure how someone visiting Nepal for the first time would feel faced with the same situation. My advice is don't book with the Eco hotel, you may not get what you are paying for. The only redeeming part was the great reception staff.
Response from bimal on 14 Jun 2014
Dear madam, Hope you are doing good. Thank you for your nice feedback regarding your stay with us. We feel great to know all our staffs were able to meet your expectation and rooms assign to you was clean spacious and comfort. thanks you so much for your suggestion on limited services business where is this kind of problems we were facing. we would like to make sure of course we had that problems was create form flight as well main season of tourist. we premises we never do it again like this happens on coming future. next time please i would like to welcome in our place as free and show our progress. Thank you for choosing our hotel and hope to see you again soon. Regards, Management Team Kathmandu Eco Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good
Good
Response from Bimal Dhamala on 28 Mar 2015
Hello sir/ madam ! Thank you so much for your review. It is a very pleasant feeling we have when you describe about us and our hotel facilities. Same as you we feel extremely delighted to know you have enjoyed your stay with us. We certainly look forward to see you again! Regards, Bimal Dhamala Management Team Kathmandu Eco Hotel

8/10 Good

Teresa Valdivia, San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the price
Prime location for shopping around Kathmandu. Great hotel for the price. Remember, to request air conditioning when booking. Breakfast is CHEAPER a couple of doors to the left. Plenty of places cheaper to eat breakfast, lunch & dinner. Room was simple & a good value for the price. No elevators in hotel. We were on the 5th floor. If you have bad knees or legs, thus hotel would not be for you. Overall, great hotel & value for your money. Would recommend.
Response from Bimal Dhamala on 28 Mar 2015
Hello Teresa ! Thank you so much for your review. It is a very pleasant feeling we have when you describe about us and our hotel facilities. Same as you we feel extremely delighted to know you have enjoyed your stay with us. We certainly look forward to see you again! Regards, Bimal Dhamala Management Team Kathmandu Eco Hotel

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
昔と違ってシャワーが良く出るようになりました。テレビチャンネルが増えました。 タメル地区にあるせいか、金曜日のよるは だいぶうるさいですね
Stayed 2 nights in Feb 2020

10/10 Excellent

Frank

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God plassering, bra mat og hjelpsomme medarbeidere
Store rom og god mat. Mange utlendinger så maten var litt tilpasset klientellet. En del støy fra rom ut mot gate. Hjelpsomme medarbeidere. Bestill taxi gjennom hotellet. Fin takterasse. Ikke heis.
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
整體而言cp值高
位置方便,服務態度佳,早餐也很豐盛 廁所衛浴較舊和髒
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

2/10 Terrible

たーさん, 日本

Disliked: Staff & service, room comfort
30泊以上のネパールで最も不愉快なホテル!
最初の宿泊では深夜に到着のフライトだったので迎えを希望した。(送迎片方は部屋代に込みの契約)名前の板を持ったホテルの下働きらしい男にしつこくチップを「夜だ」「5ドル、10ドル、20ドル」と繰り返し要求された。1日おいて、4連泊したので、帰りは送りの希望をした。ホテルを出発するときにタクシー代を要求された、これは拒否した。契約を馬鹿にしたホテルである。また、客層が悪い。日本の公的機関らしい客が宿泊し、夜には関係者がホテルのレストランを使って宴会をした。夜中まで大騒ぎで寝られなかった。話の内容まで部屋でしっかり聞こえた。他の日も、グループで泊まっているのか、部屋を行き来して、そのたびにノックや大声で迷惑した。 これが誹謗中傷に該当するのなら、エクスペディアでこのようなことが今後「予約の契約内容」に責任が持てるように対処してください。予約内容を信頼している旅行者が迷惑です。
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, clean room
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
タメルの中心にあり、とても便利
停電の多い時期でしたが、停電の時もまあまあ温かいお湯が出て助かりました。ただ部屋が6階で、エレベーターがないため、少しの用事でも上り下りをせねばならず、大変でした。 朝食はとてもおいしく、卵の焼き方など要望を細かく聞いてもらえて大満足でした。
Response from General Manager on 13 Oct 2016
Hello sir, Greetings from Kathmandu Eco Hotel!! It is very nice to see such wonderful review on Trip Advisor about our property it will help us to grow more energy for our management team and the crew members too. we look forward to welcome you in near future . With best regards Ram Jamkatel Kathmandu Eco Hotel Team

8/10 Good

Jay, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located in Tamel, affordable price and clean room.
1) Hotel facility Restaurant - They provide continental breakfast. I'd like fresh fruits and coffee. Also you'll be able to get free coffee when you need anytime. Room - Clean, safe, and quite. For you information, they have electric generator, so you'll not lose your power if the city comes blackout. Also providing 24hr hot water enabled me to make my wakeup or goodnight time free. Wifi - It worked usually, but sometimes not. 2) The managers in hotel They were very friendly, made me feel comfortable. Actually, I'd no idea for Kathmandu trip and no information about the city. They introduced some fancy and beautiful must-see places and organized the trips(how to get there, how much you'll spend, and something should be careful, etc)
Response from Bimal Dhamala on 8 Jan 2016
Approved Dear jay, Greetings And Greeting from Kathmandu Eco Hotel – Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. As Per your comments, that while remarkable hospitality, Staff, service and cleanliness are our top priorities.

10/10 Excellent

Trinity, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location
The Hotel is located right in the centre of Themal. Most of the famous restaurants are within walking distance. The service they provide are in high quality in Nepal standard. As the manager talk to us the hotel has a special scheme that the worker are also the owners which means they are self -govern. This is also one of the speciality of the hotel as it is rare in nepal. And the most important is that the WIFI here is fast and stable compare to other hotels in Nepal.
Response from Bimal Dhamala on 28 Mar 2015
Hello Trinity ! Thank you so much for your review. It is a very pleasant feeling we have when you describe about us and our hotel facilities. Same as you we feel extremely delighted to know you have enjoyed your stay with us. We certainly look forward to see you again! Regards, Management Team Kathmandu Eco Hotel

8/10 Good

Figaro, 佐賀県

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
タメル地区にある親切なホテル
とても親切で、にこやかな従業員達。 清掃のお姉さん方も、皆笑顔です。 朝ブッフェ、昼ランチ、夜はレストランの美味しい食事。 綺麗なお部屋は、エアコンがあり、フリーWiFi。 ホテル前にはガードがいるので、安心です。 宿泊した3日の間、本当にリラックスできました。 皆さん英語が話せるので、コミュニケーションもOK. 御願すればタクシーも割安で呼んでくれます。 空港から来る時650Rp, ホテルから空港300Rs。 安くなりすぎです^^; カトマンズに来る時には、また使用したいです。 We enjoyed staying the Kathmandu Eco Hotel in August. Very kind and smiley hotel persons. Even ladies for clean-up service are also filled with smile. We enjoyed nice meals such as morning buffet, lunch, dinner and bar in evening. The room was clean and comfortable with air conditioner and free Wi-Fi. They communicated to us in English, and helped us to get taxi with discount price. We`d like to use this hotel again!
inside view
morning buffet
food at restaurant
outside view
Response from bimal on 25 Jul 2015
Hello figaro ! Thank you so much for your review. It is a very pleasant feeling we have when you describe about us and our hotel facilities. Same as you we feel extremely delighted to know you have enjoyed your stay with us. We certainly look forward to see you again! Regards, Bimal Dhamala Management Team Kathmandu Eco Hotel