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Reviews of Sacred Boutique Hotel

3 out of 5
Sacred Boutique Hotel
Brahmakumari Marg, Jyatha, Thamel, Kathmandu

Reviews

8.8

Excellent

Rating 10 - Excellent. 16 out of 28 reviews" "
Rating 8 - Good. 10 out of 28 reviews" "
Rating 6 - Okay. 0 out of 28 reviews" "
Rating 4 - Poor. 1 out of 28 reviews" "
Rating 2 - Terrible. 1 out of 28 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Shankar

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel staff informed that the hotel is no more operational.
Stayed 5 nights in Apr 2024

8/10 Good

Jake

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2022

4/10 Poor

Elina

Disliked: Cleanliness
Not quite like the reviews state
Apparently this hotel has changed management, so none of the old reviews actually apply any more. They said they hadn't updated the description yet. I was not how I expected from the reviews. The first room I got was cold and dark, so I was shown another room which looked nicer, until I realised it had not been cleaned after a previous guest, there was rubbish and books left and the bed had not been changed so I went back to the first room but when I noticed how dirty it was and how hard the beds were I actually complained. So I was shown to a 3rd room, which had a soft king bed and felt warmer. It was ok. However, it was quite run down, and needs to be re-decorated. The towels were not clean. I know the hospitality business has had a tough time in Nepal so I feel for them and the guys were really nice and helpful trying to accommodate me. But whoever is their manager, he/she needs to update the description of the place to avoid unrealistic expectations from future guests.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in the heart of city...green garden and good kitchen is at the top of the hotel
Stayed 3 nights in Jan 2021
Response from Indu Giri on 14 Mar 2021
Dear Guest, Thank you for sharing your wonderful review with us. It gives us immense pleasure knowing your recent experience with us was top notch and that you were pleased particularly with the excellent service by the team. We indeed enjoy every effort to ensure providing an enjoyable experience to our guests and it's really rewarding to receive such positive comments. We certainly look forward to welcoming you back soon again. Sincerely, Team Sacred Valley Home.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phenomenally helpful service at difficult times. And everything worked well. One very small thing that could be improved was the number and placement of electric sockets in rooms for charging things like mobile phones
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Friendly, family run hotel in a great location in Thamel. Great breakfast on the roof terrace. Room is in need of renovation, but that's reflected in the low price. Hot water definitely not 100% reliable!
Stayed 5 nights in Dec 2019
Response from Indu Giri on 15 Jan 2020
Dear Guest, Thank you for taking the time to share your experience with us. It is our constant goal to deliver excellence to each and every one of our valued guests, and it is delightful to note that the welcoming hospitality of our Family was a highlight of your experience. Rest assured, your feedback regarding the Hot Water has been taken into serious consideration for improvement. We look forward to our next opportunity to welcome you back to Sacred Valley Home | A Boutique Hotel Kind regards, – Indu Giri, Hotel Manager, Sacred Valley Home

10/10 Excellent

Khadak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
familu friendly hotel.
location was great, staff very helpful and friendly, nice comfy and clean room. we really enjoy our stay.
Stayed 1 night in Jan 2020
Response from Indu Giri on 15 Jan 2020
Dear Khadak, Thank you for sharing your feedback following your stay with us. We are delighted that you had an enjoyable stay and you liked our comfortable clean rooms and hospitable staff. It is our priority to provide a caring experience to all our guests and to make them feel at home. Thank you for staying with us. Best Regards, Indu Giri

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central but very quiet position, very friendly, helpful staff. Very clean but as is common in Nepal somethings could be improved e.g. some taps drip and WiFi on 4th floor is poor - other floors are fine. Very good value and will stay again
Stayed 4 nights in Oct 2019
Response from Indu Giri on 26 Nov 2019
Dear Guest, Thank you for taking the time to share your experience with us. It is our constant goal to deliver excellence to each and every one of our valued guests, and it is delightful to note that the welcoming hospitality of our staff was a highlight of your experience. Rest assured, your feedback regarding the WIFI and Taps has been taken into serious consideration for improvement. We look forward to our next opportunity to welcome you back to Hotel The Sacred Valley Home Kind regards, – Indu Giri, Hotel Manager, Sacred Valley Home

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was referred to the hotel by a close friend who has stayed here before. It was excellent. It’s centrally located, clean and close to everything. The hotel arranged airport pick up. The breakfasts were sensational on the rooftop garden. But the best thing about the hotel are the staff. Giri and the team we’re terrific and went out of their way to help. We love hotel and have no hesitation recommending it.
Stayed 4 nights in Aug 2019
Response from Indu Giri on 1 Sept 2019
Dear Guest, Greetings ! Thank you very much for such a amazing review and feedback with regards your recent visit. Feedback such as your's always motivates us to enhance our services and continue with our best practices. We highly value your relationship with the Sacred Valley home and acknowledge in receipt of your feedback. We as a team look forward in welcoming you soon to the the Sacred Valley Home. Best Regards, Indu Giri

10/10 Excellent

Gabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with great host and staff
Lovely hotel down a quiet street in Thamel. The owner and his family + staff were delightful; very helpful in making sure we got around the city OK and helped us plan a few trips. Morning breakfast on the rooftop terrace was great!!! Overall, a wonderful experience staying here! I’ll be back, for sure!!
Stayed 4 nights in Aug 2019
Response from Indu giri on 12 Aug 2019
Dear gabi Nameste Thank you so much for nice review .we are very happy to know that you enjoy your stay with us wehope that we will get opportunity to provide our service for you in future days .thank you and looking forward to see u again in future days .

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Indu Giri on 21 Apr 2019
Dear Hugo, Thank you for your rating following your recent stay with us. We are looking forward to welcoming you back to the sacred valley home soon. Kind regards, – Indu Giri, Hotel Manager, Sacred Valley Home

8/10 Good

GR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet but still in the heart of the old city. good mattresses :)
Stayed 1 night in Apr 2019
Response from Indu Giri on 7 Apr 2019
Dear Guest, Thank you for your rating following your recent stay with us. We are looking forward to welcoming you back to the sacred Valley Home soon. Kind regards, – Indu Giri, Hotel Manager, Sacred Valley Home

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Friendly, welcoming family run hotel. Situated in centre of everything, close to Garden of Dreams, Thamel restaurants and shops and many other attractions. Clean, rooms serviced daily or as requested. Cooked breakfast. Laundry service. Staff can assist with booking taxis, tours. Plenty of solar hot water on sunny days! Heating/ air conditioning. Lovely wood and marble staircases. A balcony room facing away from street is quiet.
Stayed 2 nights in Jan 2019
Response from Indu Giri on 6 Mar 2019
Thank you for your rating following your recent stay with us. We are looking forward to welcoming you back to the sacred Valley Home soon. Kind regards, – Indu Giri, Hotel Manager, Sacred Valley Home

10/10 Excellent

Hemant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Great service, great location, very helpful front desk, particularly Navinji. Will be back.
Stayed 1 night in Feb 2019
Response from Indu Giri on 15 Feb 2019
Dear Hemant, Thank you for your rating following your recent stay with us. We are looking forward to welcoming you back to the sacred Valley Home soon. Kind regards, – Indu Giri, Hotel Manager, Sacred Valley Home

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
This is a basic but clean property in Kathmandu located on a quiet street in Jayatha (area just soth of Thamel). It’s located easy walking distance to all the Thamel sights and the Garden of Dreams as well as many good restaurants. The rooftop breakfast was great. Staff is attentive and eager to help however they can.
Stayed 2 nights in Jan 2019
Response from Indu on 23 Jan 2019
Thank you so much for staying with us .we are very happy to see your nice feedback.Hope to see u again in future days .Best regards Indu giri

8/10 Good

Roger, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located. Sound value.
Warm welcome, especially from the owner's family. Room spacious and clean with excellent shower. Some external noise, but not exceptional for a city centre Nice rooftop sitting area with catering available. Excellent local restaurants, with masses of "to do's" within walking distance. Well worth a try.
Stayed 3 nights in Sep 2018

10/10 Excellent

Liza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
always a pleasure to stay here
Stayed 1 night in Aug 2018
Response from indu on 22 Aug 2018
Thank you so much for the feedback.Hope to see u again in future days.

10/10 Excellent

byuba, Oregon, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in quiet Thamel location
Simple but very nice hotel with excellent location on a quiet side street near the hustle of Thamel. The rooftop area is pleasant for breakfast or just as a quiet place to read. Staff are friendly and helpful. I chose to return to The Sacred Valley Home on my second trip to Kathmandu because it is good value and felt very comfortable for a woman traveling alone. I recommend it for anyone who wants a quiet, comfortable place to sleep. If you want luxury or excitement - go somewhere else.
Stayed 1 night in Jun 2018
Response from Indu Giri on 13 Jul 2018
Dear Byuba nameste thank you so much for your nice feedback .we appreciate ur comment .Nice to know that you like our hotel and enjoy ur stay with us .thank you so much for the recommendation.Hope to see u again in future days.Thank you best Regards Indu giri

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hjärtat av Thamel!
Vi bokade ett familjerum på detta fina hotell. Fick två stora rum i anslutning till varandra. Mycket rent med nytt badrum, varmt vatten, tandborstar och duchkräm. Hotellet ligger på en välupplyst gata i hjärtat av Thamel. Mycket tyst och lugnt. Sov som ett barn under de sju nätter vi spenderade här. En underbar frukost serverades på morgonen med gott kaffe, ägg, korv, stekt potatis, toast med smör och sylt. Vi kände oss mycket väl omhändertagna. Taxi fixades och vi fick alltid veta priset vad vi skulle betala innan. Något som var till stor hjälp då det är lätt att betala för mycket. Kände oss mycket välkomna och kommer alldeles säkert att återvända gång på gång. Måste som slutord säga att personalen var mycket vänliga och tillmötesgående och talade bra engelska. Kommer att sakna dom alla. Marie med familj.
Stayed 7 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the first moment, I was greeted with a warm smile. The whole stay, the entire hotel crew was very helpful, kindhearted and always up for a good joke. It was like coming home. The rooms are clean and I was provided with everything I could possibly need. The tasty breakfast on the rooftop gives an excellent start to the day.
Stayed 1 night in Oct 2019
Response from Indu Giri on 30 Oct 2019
Dear Guest, Thank you for your rating following your recent stay with us. We are looking forward to welcoming you back to the sacred valley home soon. Kind regards, – Indu Giri, Hotel Manager, Sacred Valley Home

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal ist super freundlich und sehr zuvorkommend gewesen. Im Hotel herrscht eine familiäre Atmosphäre, wodurch wir uns sehr wohl gefühlt haben. Das Essen im Restaurant auf der schönen Dachterrasse ist super lecker. Leider war das Duschwasser kalt. Das ist jedoch der einzige negative Punkt, den wir anzumerken haben.
Stayed 2 nights in Apr 2019
Response from Indu Giri on 29 May 2019
Dear Guest, Thank you for taking the time to share your experience with us. It is our constant goal to deliver excellence to each and every one of our valued guests, and it is delightful to note that the welcoming hospitality of our staff was a highlight of your experience. Rest assured, your feedback regarding the shower water has been taken into serious consideration for improvement. We look forward to our next opportunity to welcome you back to Hotel The Sacred Valley Home Kind regards, – Indu Giri, Hotel Manager, Sacred Valley Home

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2019
Response from Indu Giri on 27 Apr 2019
Dear Sonya, Thank you for your rating following your recent stay with us. We are looking forward to welcoming you back to the Sacred valley home soon. Kind regards, – Indu Giri, Hotel Manager, Sacred Valley Home

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positiv: -Die Lage kann besser nicht sein. Das Hotel liegt sehr ruhig in einer Seitenstraße in Thamel - Das Hotel ist geführt von einer zauberhaften Familie -Super Preis-Leistung - Fahrservice stünde zur Verfügung - Tolle Dachterrasse - sehr sauber - Zimmer verfügen teilweise über Balkone Negativ - Die Zimmer, insbesondere die Badezimmer sind etwas abgenutzt, zumindest nach europäischem Verständnis
Stayed 8 nights in Apr 2019
Response from Indu Giri on 17 Apr 2019
Thanks for you positive as well as negative feedback which are highly valuable for our development. the positive feedback will be our pillar for years to come and the negative feedback will be considered as room for improvement and we promise you to reduce those negative feedback as soon as possible. Regards, Hotel Sacred Valley Home

8/10 Good

svetlana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Indu on 3 Mar 2019
Dear Svetlana, Thank you for your rating following your recent stay with us. We are looking forward to welcoming you back to the sacred Valley Home soon. Kind regards, – Indu Giri, Hotel Manager, Sacred Valley Home

10/10 Excellent

greta, mechelen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fijn hotel op het enige stille stukje van Thamel
Het is zalig thuiskomen in dit familie hotel. Een oase van rust in het drukke Thamel . Heel lekker gegeten in het zonnetje op het dakterras. Een aanrader!
Stayed 2 nights in Feb 2018

8/10 Good

Angelika, Berlin

Liked: Cleanliness, staff & service
Gutes Travellerhotel, recht ruhig am Rande Thamels
Tolles Frühstück auf der sonnigen Dachterrasse, sehr gemischtes, intetessantes Publikum
Response from Chin tark on 7 Jul 2016
Thank you so much for staying with us.