Front of property

Reviews of Hotel Ambassador by ACE Hotels

4 out of 5
Hotel Ambassador by ACE Hotels
Lazimpat, Kathmandu, Nepal

Reviews

9.0

Wonderful

Rating 10 - Excellent. 67 out of 95 reviews" "
Rating 8 - Good. 14 out of 95 reviews" "
Rating 6 - Okay. 9 out of 95 reviews" "
Rating 4 - Poor. 4 out of 95 reviews" "
Rating 2 - Terrible. 1 out of 95 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cindy Lorena

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location
Stayed 1 night in Oct 2023

10/10 Excellent

Ambreena

Stayed 1 night in Sep 2023

10/10 Excellent

EVAN NEIL, TORONTO

Liked: Cleanliness, staff & service, property conditions & facilities
Very well-appointed rooms, great views, friendly staff.
Stayed 2 nights in May 2023

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location and close to some really great cafes and restaurants.
Stayed 5 nights in Apr 2023

8/10 Good

Soni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023

10/10 Excellent

Jay

10/10 Excellent

Glen, Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk to the Thamel historic district. Easy grocery, restaurant, and ATM access.
Stayed 14 nights in Nov 2022
Response from Anish on 12 Dec 2022
Thank you for your feedback. We hope to see you again soon.

10/10 Excellent

Joon Yeop

Stayed 2 nights in Nov 2022
Response from Anish on 12 Dec 2022
Thank you for your feedback. We hope to see you again soon.

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my time at this place. it is more like a business hotel than a typical Nepal place. It is quiet, clean and very comfortable. the staff was great and the food at breakfast and restaurant amazing. I recommend if you are looking for a place to relax after or before a long trek
Stayed 2 nights in Oct 2022
Response from Anish on 12 Dec 2022
Thank you for your feedback. We hope to see you again soon.

10/10 Excellent

Maninder Singh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome job and great respect
Stayed 15 nights in Jan 2022

10/10 Excellent

atim, Silver Spring

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2021

10/10 Excellent

atim, Silver Spring

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility and excellent staffs.
Stayed 2 nights in Dec 2021

10/10 Excellent

Duncan

Stayed 2 nights in Nov 2021
Response from Sonal Khurana on 21 Nov 2021
Thank you for staying with us. We look forward to welcome you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel in Kathmandu. Staff is very attentive.
Stayed 1 night in Jul 2021
Response from Sonal Khurana on 23 Jul 2021
Dear Guest, Thank you for choosing to stay with Hotel Ambassador by ACE Hotels, Kathmandu and for sharing your appreciation with us. We are pleased to read your positive comments about our Hotel and the friendliness and assistance of our staff. It is always encouraging for us to learn that our guests are satisfied with our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards,

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2021
Response from Sonal Khurana on 20 Jul 2021
Dear Guest, Thank you for staying with us. We noticed that you gave us rating of 1 which is very disheartening. May we request you to please let us know what went wrong from our side so that we can look into the same and address. We look forward to hear back from you.

10/10 Excellent

Sriram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the staff were amazing. I didn’t get most of the staff’s names, but the one’s sticking to my mind are Prashanna, Kavita and Asmita at front desk. Also the house keeping staff were attentive and friendly. The Diplomat restaurant where the breakfast was served, those staff were very cooperative. On my last day, they were very kind enough to even pack me a couple of sandwiches for my onward flight. Only the food from their rooftop restaurant didn’t suit my
Stayed 10 nights in Jan 2021
Response from Sonal Khurana on 7 Feb 2021
Dear Mr. Sriram, Thank you for taking the time to share such a wonderful feedback and for choosing to stay at Hotel Ambassador By Ace Hotels, Kathmandu it is very pleasing to note that you had a comfortable stay with us and enjoyed the Hotel and its facilities. Indeed, I couldn't agree more with you regarding our staff who we proudly call our ambassadors. I have passed on your comments to team who are equally delighted to hear from you and express their sincere gratitude for your feedback. We eagerly await the opportunity of welcoming you once again to Hotel Ambassador By Ace Hotels.

6/10 Okay

Everestkeys, Orlando, Florida

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
1.No exercise room 2. there is cafeteria where they have a bizzare rule to serve eggs or omelette only till 10 am , they don’t serve proteins after that time 😇 3. 2nd floor has a Resturant which has decent food menu but the portion size too small , are like kids size
Stayed 2 nights in Jan 2020
Response from Team Hotel Ambassador by ACE Hotels, Kathmandu on 1 Mar 2020
Dear Guest, Thank you for staying with us and for your time to review us. We do serve breakfast at The Diplomat till 1000 Hrs, after that food can be ordered either through room service or from our menu. Our all day dining restaurant "The Diplomat" is very popular in the area, we never received any complaints regarding our portion size as it is in accordance to International standards. However, we will relook at the same. We look forward to welcome you again in not too distant future.

8/10 Good

Alkayet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel to stay. However, room service has to be 24/7 to become better
Stayed 7 nights in Jan 2020
Response from Team Ambassador Hotel on 25 Jan 2020
Dear Guest, Thank you for choosing to stay at Hotel Ambassador by ACE Hotels, Kathmandu and for taking the time to share your feedback with us. We have duly made a note that our room service needs to be 24*7 and we have started working on this. Hopefully on your next visit you will find our room service 24 hours operational. We thank you for your patronage and look forward to welcoming you back in the very near future.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Air conditioning in room didn’t work. Despite telling staff each night, and being fixed, it kept breaking. Resulting in terrible and no sleep over three nights
Stayed 3 nights in Dec 2019
Response from Team Ambassador Hotel on 25 Jan 2020
Dear Guest, Thank you for choosing to stay with us and for taking the time to complete our survey. We at the Hotel Ambassador by ACE Hotels, Kathmandu have incessantly sought feedback and have immensely gained from it over time. I am deeply perturbed to learn of the same and assure you that the same has been looked into. May I request you to kindly treat this as an isolated incident, and certainly not a reflection of our hospitality. Please do give us another opportunity and feel free to get in touch with us directly. We look forward have you back with us again. Thank you again for choosing the Hotel Ambassador by ACE Hotels, Kathmandu Warm Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019
Response from Team Hotel Ambassador by ACE Hotels, Kathmandu on 9 Dec 2019
Dear Guest, Thank you for staying with us. We look forward to welcome you again.

8/10 Good

JIWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Team Hotel Ambassador by ACE Hotels, Kathmandu on 6 Dec 2019
Dear Valued Guest, Thank you for staying with us. We look forward to welcome you again at Hotel Ambassador by ACE Hotels, Kathmandu.

10/10 Excellent

Sushil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Hotel Ambassador on 29 Nov 2019
Dear Mr. Sushil, Thank you for choosing Hotel Ambassador by ACE Hotels as your accommodation choice. I am glad to read that you had an enjoyable experience and that you were pleased by the overall ambiance and services of the hotel. Every effort has been made to ensure that world-class facilities and comforts are offered to our guests. Your compliments have been shared with the entire team for whom it will be a tremendous source of inspiration. We look forward to welcoming you back with us at Hotel Ambassador by ACE Hotels soon and thank you again for your patronage and recommendations to others. Kind Regards, Pritam Prajapati Sales and Reservation

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019
Response from Team Hotel Ambassador by ACE Hotels, Kathmandu on 22 Nov 2019
Dear Guest, Thank you for staying with us. We look forward to welcome you again at Hotel Ambassador by ACE Hotels, Kathmandu.

10/10 Excellent

Shamsudin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Hotel Ambassador on 26 Jul 2019
Dear Mr. Shamsudin, Thank you for choosing Hotel Ambassador by ACE Hotels as your accommodation choice. I am glad to read that you had an enjoyable experience and that you were pleased by the overall ambiance and services of the hotel. Every effort has been made to ensure that world-class facilities and comforts are offered to our guests. Your compliments have been shared with the entire team for whom it will be a tremendous source of inspiration. We look forward to welcoming you back with us at Hotel Ambassador by ACE Hotels soon and thank you again for your patronage and recommendations to others. Kind Regards Pritam Prajapati Sales & Reservation

10/10 Excellent

Apil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay
Very friendly, informative staff. Clean rooms and amazing choices of food from the restaurants. Would recommend it if u are staying in Kathmandu, as it is easy to travel to different parts of the city from the hotel.
Stayed 3 nights in Jul 2019
Response from Team Ambassador Hotel on 22 Jul 2019
Dear Apil, Thank you for choosing Hotel Ambassador by ACE Hotels as your accommodation choice. I am glad to read that you had an enjoyable experience and that you were pleased by the overall ambiance and services of the hotel. Every effort has been made to ensure that world-class facilities and comforts are offered to our guests. Your compliments have been shared with the entire team for whom it will be a tremendous source of inspiration. We look forward to welcoming you back with us at Hotel Ambassador by ACE Hotels soon and thank you again for your patronage and recommendations to others. Kind Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, location, and room were all excellent. I've stayed in other Lazimpat hotels, and this one is the best value for money.
Stayed 2 nights in Jul 2019
Response from Team Ambassador Hotel on 22 Jul 2019
Dear Guest, Thank you for choosing Hotel Ambassador by ACE Hotels as your accommodation choice. I am glad to read that you had an enjoyable experience and that you were pleased by the overall ambience and services of the hotel. Every effort has been made to ensure that world-class facilities and comforts are offered to our guests. Your compliments have been shared with the entire team for whom it will be a tremendous source of inspiration. We look forward to welcoming you back with us at Hotel Ambassador by ACE Hotels soon and thank you again for your patronage and recommendations to others. Kind Regards

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Hotel Staff
The staff were the best I have ever experienced. So helpful and polite. The whole stay was brilliant. If this place had a pool I wouldn't stay anywhere else in Katmandu
Stayed 3 nights in Jun 2019
Response from Pritam Prajapati on 17 Jul 2019
Dear Jennifer, Thank you for choosing Hotel Ambassador by ACE Hotels as your accommodation choice. I am glad to read that you had an enjoyable experience and that you were pleased by the overall ambiance and services of the hotel. Every effort has been made to ensure that world-class facilities and comforts are offered to our guests. Your compliments have been shared with the entire team for whom it will be a tremendous source of inspiration. We look forward to welcoming you back with us at Hotel Ambassador by ACE Hotels soon and thank you again for your patronage and recommendations to others. Kind Regards Pritam Prajapati

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly helpful staff especially at reception and restaurant, this made our stay here a good experience.. Clean and comfortable rooms. Restaurant has good breakfast and great selection on dinner menu. Would stay here again.
Stayed 4 nights in Jun 2019
Response from Team Ambassador Hotel on 18 Jun 2019
Dear Guest, Thank you for staying with us. We are happy to learn that you had a wonderful stay with us. We will pass on your kind words to our team members. We look forward to welcome you again at Hotel Ambassador by ACE Hotels. Kind Regards

4/10 Poor

Verified traveller

Stayed 2 nights in Mar 2019
Response from Team Ambassador Hotel on 8 Apr 2019
Dear Guest, Thank you for staying us. We look forward to welcome you back at Hotel Ambassador by ACE Hotels.

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond expectations
Stayed here overnight after a long drive through the mountains. Late check-in but was accommodated by the manager to have a late supper when their dining room was fully booked. Was upgraded to a balcony room with a view of the mountains. The rooms are large, nicely appointed with modern fixtures. Dinner and breakfast was delicious. A good selection of cuisine on the menu and the prices are reasonable. This hotel is good value for your money. Most of all, the service was beyond my expectations from check-in to finding us a driver to tour the city to accommodating for late checkout. I plan to stay here whenever I return to Kathmandu and will recommend it to my friends.
Stayed 1 night in Apr 2019
Response from Team Ambassador Hotel on 8 Apr 2019
Dear Kathleen, Thank you for taking the time to share such a wonderful feedback and for choosing our hotel as your accommodation choice. I am delighted to read your appreciative comments on the ambience, dining and the affable service provided by our staff. Your generous compliments have been shared with team for whom it will be a tremendous source of motivation to continue doing the good work. At Hotel Ambassador by ACE Hotels, your comfort and well-being are essential to us and it has always been our endeavour to ensure that guests enjoy the rare sensation of feeling at home while experiencing the luxury of dining elsewhere. My team and I assure you of our best services at all times. We look forward to welcoming you again soon and hope that Hotel Ambassador by ACE Hotels Kathmandu remains your preferred hotel on all your future visits .

6/10 Okay

Victor, Jubail, Saudi Arabia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall the place is nice and clean. Well maintained. Our room was a bit noisy but because of the location that cannot be helped. I could also hear the alarms and the phones of my neigbors so sound proofing should be reviewed. All in all it wasn't too bad though. I did not like the huge number of cameras all over the place. While I do understand the need for cameras in strategic places for the safety of the guests, this safety should not be achieved at the cost of the guests' privacy. I am a frequent traveller but will not stay at this hotel again for this reason. Safety and privacy should be balanced reasonably.
Stayed 1 night in Apr 2019
Response from Team Ambassador Hotel on 8 Apr 2019
Dear Victor, Thank you for choosing to stay with Hotel Ambassador by ACE Hotels on your recent visit to the city and taking the time to share your experience. We are glad that you enjoyed the service levels at the hotel. We are committed to consistently provide warm and efficient services to all our guests and appreciative comments such as yours are most encouraging and will always be our greatest reward. To ensure guest safety and security, as per government norms all Hotels must place CCTV in the public places inside the hotel premises. To ensure guest privacy there are no cameras inside the room. It was certainly a pleasure for us to be at your service and we look forward to welcoming you again soon to Hotel Ambassador by ACE Hotels.

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place to stay in Kathmandu
If you go to Kathmandu, Hotel Ambassador is a fantastic place to stay. The location is perfect. Not in the heart of the tourist district but an easy taxi ride to all the sites and quieter. The room is clean and very comfortable with all the amenities. The breakfast is sensational. The staff are very accommodating and helpful. Can't say enough good things about this hotel!
Stayed 1 night in Apr 2019
Response from Team Ambassador Hotel on 8 Apr 2019
Dear Abby, Thank you for taking the time to share such a wonderful feedback and for choosing our hotel as your accommodation choice. I am delighted to read your appreciative comments on the ambience, dining and the affable service provided by our staff. Your generous compliments have been shared with team for whom it will be a tremendous source of motivation to continue doing the good work. At Hotel Ambassador by ACE Hotels, your comfort and well-being are essential to us and it has always been our endeavour to ensure that guests enjoy the rare sensation of feeling at home while experiencing the luxury of dining elsewhere. My team and I assure you of our best services at all times. We look forward to welcoming you again soon and hope that Hotel Ambassador by ACE Hotels Kathmandu remains your preferred hotel on all your future visits .

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent, the hotel itself was fantastic with great options for food and comfortable surroundings. It was a quiet oasis in the middle of busy Kathmandu
Stayed 2 nights in Apr 2019
Response from Team Ambassador Hotel on 8 Apr 2019
Dear Guest, Thank you for taking the time to share such a wonderful feedback and for choosing our hotel as your accommodation choice. I am delighted to read your appreciative comments on the ambience, dining and the affable service provided by our staff. Your generous compliments have been shared with team for whom it will be a tremendous source of motivation to continue doing the good work. At Hotel Ambassador by ACE Hotels, your comfort and well-being are essential to us and it has always been our endeavour to ensure that guests enjoy the rare sensation of feeling at home while experiencing the luxury of dining elsewhere. My team and I assure you of our best services at all times. We look forward to welcoming you again soon and hope that Hotel Ambassador by ACE Hotels Kathmandu remains your preferred hotel on all your future visits .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019
Response from Team Ambassador Hotel on 1 Apr 2019
Dear Guest, Thank you for staying with us. We look forward to welcome you again at Hotel Ambassador by ACE Hotels.

10/10 Excellent

kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st time in Nepal
The Ambassador hotel was a recommended stay by the mountain biking tour group we came to Nepal to ride with. Great accommodations, wonderful breakfast, very professional staff. Highly recommend.
Stayed 1 night in Mar 2019
Response from Team Ambassador Hotel on 27 Mar 2019
Dear Kerry, Thank you for taking the time to share a wonderful feedback and for choosing to stay at Hotel Ambassador by ACE Hotel. I am truly delighted that you were able to enjoy a generous service experience during your visit and that our team ensured you were well taken care of. We are humbled by your gracious compliments and are pleased to note just how special your stay was. Your feedback is most gratifying as it is our endeavour to ensure that our guests have memorable experiences each time they stay with us. Thank you so much for your generous praise and we hope to deliver more such experiences for you on your future visits to our hotel. We also have another Resort known as Club Himalaya, Nagarkot. Enjoy the breathtaking view of Himalayas on your next visit to Nepal. Kind Regards

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The staff is friendly and warm but I think they need some more training in understanding what the customers need. I had asked for a quiet room and I was given a room right above the restaurant which created noise till 10.30pm and started again at 5.30am. The second room I moved in to had its toilet flush broken. Day three house keeping did not clean my room. The staff tried to resolve the issues swiftly but if they are well trained, perhaps the issues won't arise at all.
Stayed 4 nights in Jan 2019
Response from Team Ambassador Hotel on 8 Mar 2019
Dear Guest, Thank you for staying with us. May we request you to please share your stay dates and room number to look into the lapses. Our team members are well trained professionals and we keep on organizing training sessions for every department. We take your review in positive manner and will review the same. We look forward to welcome you back.

10/10 Excellent

Kat, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I stayed at this hotel for one night. Our room felt like a quiet oasis in a very busy neighborhood of Kathmandu. The room was spacious, new, and very clean. We also enjoyed the delicious breakfast buffet. Although the hotel is in a central location, we mostly ended up taking cabs due to the bad air quality and heavy traffic near the hotel.
Stayed 1 night in Dec 2018
Response from Team Ambassador Hotel on 22 Feb 2019
Dear Guest, Thank you for taking the time to share a wonderful feedback and for choosing to stay at Hotel Ambassador by ACE Hotel. I am truly delighted that you were able to enjoy a generous service experience during your visit and that our team ensured you were well taken care of. We are humbled by your gracious compliments and are pleased to note just how special your stay was. Your feedback is most gratifying as it is our endeavour to ensure that our guests have memorable experiences each time they stay with us. Thank you so much for your generous praise and we hope to deliver more such experiences for you on your future visits to our hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay so many hotels in Nepal but ambassador is very nice
Stayed 2 nights in Dec 2018
Response from Team Ambassador Hotel on 24 Dec 2018
Dear Guest, Thank you for staying with us. We appreciate your feedback. We look forward to welcome you back in not too distant future. Kind Regards

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small boutique property. Newly refurbished rooms, with comfortable bed. Helpful staff and good location.
Stayed 2 nights in Dec 2018
Response from Team Ambassador Hotel on 24 Dec 2018
Dear Sandeep, Thank you for staying us us. We appreciate your feedback. We look forward to welcome you back in not too distant future. Kind Regards

4/10 Poor

Mary

Disliked: Cleanliness
Good location, but not up to par
The staff were ok, but amenities were quite lacking. The room we booked wasn’t available and there is no gym or fittness center at the hotel. Also no sitting spaces (other than the small lobby) for meetings and working. The location is ideal, but the hotel needs to work on customer service and amenities.
Stayed 2 nights in Nov 2018
Response from Guest Relations Officer on 12 Dec 2018
Dear Ms. Mary, thank you for taking the time and writing us a review. . We are sorry we fell short on a few points. This is not the kind of experience we want any of our guests to have. Flat Iron Grill adjacent to the lobby and the Diplomat on the first floor are both ideal places to host a meeting. In addition the bar on the 9th floor will be ready in the coming months and will be an ideal spot to sit & relax with colleagues for a drink. Your feedback was shared with our team, and we look forward to the opportunity to welcome you back and exceed your expectations. With warm personal regards, Pam S. Shrestha

8/10 Good

Roselynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Ambassador is a wonderful hotel that is close to Thamel. The hotel is clean and has a couple of good restaurants on site. Staff are knowledgeable and helpful. I would recommend Hotel Ambassador by ACE hotels.
Stayed 1 night in Nov 2018
Response from Team Ambassador Hotel on 24 Dec 2018
Dear Roselynn, Thank you for staying us us. We appreciate your feedback. We look forward to welcome you back in not too distant future. Kind Regards

10/10 Excellent

Stant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staffs..nice services..breakfast can be further improve
Stayed 1 night in Nov 2018
Response from Team Ambassador Hotel on 24 Dec 2018
Dear Stant, Thank you for staying us us. We appreciate your feedback. We look forward to welcome you back in not too distant future. Kind Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and staff were extremely helpful. I would definitely stay here again amd recommednd it to others.
Stayed 1 night in Nov 2018
Response from Team Ambassador Hotel on 24 Dec 2018
Dear Guest, Thank you for staying us us. We appreciate your feedback. We look forward to welcome you back in not too distant future. Kind Regards

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Hotel
A new, modern hotel. Clean, comfortable, good food. Only problem is only one key/room is a hassle, especially when room key is needed to take the elevator to your floor (and the stairs are locked). Not all roommates are on the same schedule.
Stayed 1 night in Oct 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
This hotel is one of the very few in Kathmandu that truly reaches international standards. I’ve been to Nepal 17 times and stayed in lots of hotels and the Ambassador is tops. The location is good but not great if Thamel is your main goal. (It’s a 5-10 minute walk there) the hotel is exceptionally clean, the rooms are large, well equipped and everything works; quite a departure from the typical hotel in Nepal. You won’t miss being woken at night by honking horns and barking dogs which is so common elsewhere.
Stayed 8 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Very close to Padd station. Parking on-site
Good enough room for the price, bathroom needed a really good scrub but overall a good stay. Breakfast is in the room - bread rolls, croissants, yogurts and juice.
Stayed 1 night in Sep 2018

10/10 Excellent

Hephzibah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from Team Ambassador Hotel on 7 Aug 2018
Thank you for your feedback. We look forward to welcome you back.

10/10 Excellent

Amar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay in KAT
Great hotel with 2 really good restaurants. Staff are super helpful

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, best in the area
Great hotel. Rooms are very similar to the (very nice) Radisson across the street, but Ambssador is newer and nicer with much better restaurants. The balcony rooms are the best.
Stayed 2 nights in Jan 2018

10/10 Excellent

Farrah, Abu Dhabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Hotel is wonderful. Everything is brand new. The rooms are spacious and clean. The bathrooms were modern. Hotel is In Lazimpat on the main road and you can take a 200 rupee taxi into Thamel tourist area. Staff are friendly and offer plenty of suggestions for sites to see and where to eat. Traveled as a solo female traveler and this hotel was very safe and in a nice area. It is away from the crowded tourist district of Thamel so it is pleasantly quiet and less crowded as compared to Thamel. Absolutely would come back here when in Kathmandu!
Stayed 1 night in Jul 2017
Response from Anjum Gurung on 23 Jul 2017
Dear Valued Guest, Namaste & Greetings from Hotel Ambassador by ACE Hotels!   Our entire team is overwhelmed to hear regarding such good experience of your at our hotel. Once again thank you for choosing Hotel Ambassador By ACE Hotels. We look forward to seeing you again!     Thank You!   Best Regards Anjum Gurung Sales & Marketing/ Hotel Ambassador