Dear Guest,Greetings from Hyatt Regency Kathmandu!We are delighted to note that that you found our hotel to be a sanctuary for travelers, providing a lovely ambiance and excellent staff.It's wonderful to know that you enjoyed our food options as well. We take great pride in offering a variety of delicious culinary delights to cater to all tastes, and we're glad that you found them to your liking.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Regards,Ashish KumarGeneral Manager

Dear Ying Jen, Greetings from Hyatt Regency Kathmandu, Thank you for your valuable feedback. I am delighted that you liked the team's hospitality. Guest feedback remains the most important tool for us to measure our services and we always find it helpful when we hear back from our guests as it enables us to improve and monitor our quality and operations. We look forward to welcoming you back to our property soon.

Dear Mr. Rajkumar, Greetings from Hyatt Regency Kathmandu, Thank you for giving us a great rating. We hope you had a great stay with us. We look forward having you back soon to experience the true Hyatt hospitality.

Dear Mr. Sajid, Greetings From Hyatt Regency Kathmandu, Thank you for writing to us about your experience at Hyatt. However, we are sorry to hear that you didn’t have a positive experience. The feedback regarding the air conditioning has been addressed and corrective measures has been taken to ensure continuous functioning. We do appreciate your views enabling us to further improve in the future. We look forward having you back soon to experience the true Hyatt hospitality.

Dear Gelek, Thank you for sharing your review in regards to your stay with us. We look forward to welcome you again. Regards, Rajesh Ramdas General Manager

Dear Sridhara , Greetings from Hyatt Regency Kathmandu! Thank you for your valuable feedback. I am delighted that you liked the team and location of the hotel. Regarding your observations in aesthetic upkeep, the concerned department was shared & please note that necessary actions will be taken earliest possible. Couldn’t wait to welcoming you once again at Hyatt Regency Kathmandu. Yours sincerely, Rajesh Ramdas General Manager

Dear Sir/Madam, Greetings from Hyatt Regency Kathmandu Thank you for your feedback and looking forward to welcoming you back soon in near future. Please do not hesitate contact us should you require any further assistance

Dear Sir/ Madam, Greetings from Hyatt Regency Kathmandu! Please accept our apology for not being able to meet your expectations during your stay. We are gradually trying to rekindle the standards amid this pandemic and look forward to gain the same level of service and facilities what we are meant for. Please let us know if we could be of any assistance in days to come. Regards

Dear Guest, We are always delighted to be a part of your experiences and look forward for the same support. Best Regards

Dear Mr. Robert, Thank you for your support and we look forward to serve you in future too.

Dear Guest, Please accept my sincerest apology for all the inconvenience that you experienced while with us. The issue is already escalated to our respective leaders and rest assured for resolution for such service faults. Me and team look forward to serve in time to come. Regards

Dear Mr. Girish, Thank you for taking your time to post your feedback. Please accept our sincerest apologies for the inconveniences. The entire team is well concerned for the discomfort upon valuable customers like you. I do hope that this incident will not deter you from visiting Hyatt Regency Kathmandu in the future and you will allow us the opportunity to serve you again. Regards

Dear Guest, Please accept our sincere apology for the inconvenience that you had during your stay. Thank you for taking out time for your kind feedback. We are aware of the fact that the hotel is in need of renovation and is already in process of refurbishment. I do hope that this incident will not deter you from visiting Hyatt Regency Kathmandu in the future and you will allow us the opportunity to serve you again. Wish you a very happy new year and may the festive season bring with it much joy and happiness. Regards.