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Reviews of Fairfield by Marriott Jodhpur

4 out of 5
Fairfield by Marriott Jodhpur
Opposite New High Court, Near, Shatabdi Circle, Vijay Raje Najar, Jodhpur, Rajasthan

Reviews

8.0

Very good

Rating 10 - Excellent. 45 out of 84 reviews" "
Rating 8 - Good. 14 out of 84 reviews" "
Rating 6 - Okay. 12 out of 84 reviews" "
Rating 4 - Poor. 6 out of 84 reviews" "
Rating 2 - Terrible. 7 out of 84 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Rita, Winston Salem

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Even we booked non smoking rooms they put us on smoking rooms. We were treated like second hand citizens. More attention was given to non Indian citizens it’s a shame .
Stayed 1 night in Feb 2024
Response from Nitesh Bairwa on 28 Mar 2024
Dear Ms. Rita,We sincerely apologize for the inconvenience and disappointment you experienced during your recent stay with us. Providing a comfortable and enjoyable experience for all our guests, regardless of nationality, is of utmost importance to us, and we regret that we fell short of meeting your expectations in this regard.We understand the importance of honoring guests' preferences, especially regarding room types such as smoking and non-smoking rooms and we apologize for any inconvenience this caused.Please know that we take your feedback seriously, and we will address this issue with our team to ensure that all guests are treated with the same level of respect and attention they deserve. Your comments will serve as a valuable learning opportunity for us to improve our services and prevent similar issues from occurring in the future.We would appreciate the opportunity to make things right and regain your trust. If you would consider giving us another chance to provide you with the exceptional experience you deserve, please don't hesitate to reach out to us directly, and we will do our best to ensure your next stay is flawless.Once again, we apologize for the inconvenience and appreciate your understanding.Warm regards,Nitesh Bairwa

10/10 Excellent

Shweta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Dec 2023

8/10 Good

ABHISHEK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern Hotel, bit outskirts
Stayed 2 nights in Nov 2023

10/10 Excellent

Rajkumar

Travelled with family
Liked: Property conditions & facilities
Good
Stayed 2 nights in Jul 2023
Response from Lalit Bhati on 28 Jul 2023
Dear Valued Guest,,Greetings from Fairfield By Marriott Jodhpur.I trust you are well and I hope you have reached home safely.Firstly I would like to thank you for choosing Fairfield By Marriott, as your preferred hotel in Jodhpur.I am writing to you in order to ensure that you had a comfortable stay with us and if you would like to share any feedback pertaining to your stay. All of us at Fairfield By Marriott Jodhpur endeavor to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely. Furthermore, the values imbibed in our culture ask each one of us to place our guests above all else.We understand you must be busy, however we would greatly appreciate if you could take a few minutes to provide us with your feedback on your stay. Your feedback is imperative and helps us constantly fine tune our services to ensure every guest has a great stay experience.My team and I look forward to welcome you back at Fairfield By Marriott Jodhpur while I remain at your assistance for anything you would require.Thank you,Warm Regards,Lalit Bhati

8/10 Good

Parul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Lalit Bhati on 28 Jul 2023
Dear Valued Guest,,Greetings from Fairfield By Marriott Jodhpur.I trust you are well and I hope you have reached home safely.Firstly I would like to thank you for choosing Fairfield By Marriott, as your preferred hotel in Jodhpur.I am writing to you in order to ensure that you had a comfortable stay with us and if you would like to share any feedback pertaining to your stay. All of us at Fairfield By Marriott Jodhpur endeavor to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely. Furthermore, the values imbibed in our culture ask each one of us to place our guests above all else.We understand you must be busy, however we would greatly appreciate if you could take a few minutes to provide us with your feedback on your stay. Your feedback is imperative and helps us constantly fine tune our services to ensure every guest has a great stay experience.My team and I look forward to welcome you back at Fairfield By Marriott Jodhpur while I remain at your assistance for anything you would require.Thank you,Warm Regards,Lalit Bhati

10/10 Excellent

Mehal

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent.
Stayed 2 nights in May 2023
Response from Lalit Bhati on 28 Jul 2023
Dear Valued Guest,,Greetings from Fairfield By Marriott Jodhpur.I trust you are well and I hope you have reached home safely.Firstly I would like to thank you for choosing Fairfield By Marriott, as your preferred hotel in Jodhpur.I am writing to you in order to ensure that you had a comfortable stay with us and if you would like to share any feedback pertaining to your stay. All of us at Fairfield By Marriott Jodhpur endeavor to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely. Furthermore, the values imbibed in our culture ask each one of us to place our guests above all else.We understand you must be busy, however we would greatly appreciate if you could take a few minutes to provide us with your feedback on your stay. Your feedback is imperative and helps us constantly fine tune our services to ensure every guest has a great stay experience.My team and I look forward to welcome you back at Fairfield By Marriott Jodhpur while I remain at your assistance for anything you would require.Thank you,Warm Regards,Lalit BhatiMarcom

10/10 Excellent

Amit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Kamalpreet singh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
It was amazing . All the staff members were very cooperative and polite.customer service was excellent. For everything i would give 5 out of 5 . If we will ever visit jodhpur again will stay here again
Stayed 3 nights in Apr 2023

10/10 Excellent

Tanush

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay
Stayed 1 night in Feb 2023
Response from Lalit Bhati on 28 Jul 2023
Dear Valued Guest,,Greetings from Fairfield By Marriott Jodhpur.I trust you are well and I hope you have reached home safely.Firstly I would like to thank you for choosing Fairfield By Marriott, as your preferred hotel in Jodhpur.I am writing to you in order to ensure that you had a comfortable stay with us and if you would like to share any feedback pertaining to your stay. All of us at Fairfield By Marriott Jodhpur endeavor to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely. Furthermore, the values imbibed in our culture ask each one of us to place our guests above all else.We understand you must be busy, however we would greatly appreciate if you could take a few minutes to provide us with your feedback on your stay. Your feedback is imperative and helps us constantly fine tune our services to ensure every guest has a great stay experience.My team and I look forward to welcome you back at Fairfield By Marriott Jodhpur while I remain at your assistance for anything you would require.Thank you,Warm Regards,Lalit BhatiMarcom

10/10 Excellent

Nitin, Hornsby

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay at Fairfield Marriott was really comfortable. The Staff at the hotel were really friendly and made sure that the stay was pleasant. Really recommend the hotel for their staff and their service
Response from Lalit Bhati on 28 Jul 2023
Dear Valued Guest,,Greetings from Fairfield By Marriott Jodhpur.I trust you are well and I hope you have reached home safely.Firstly I would like to thank you for choosing Fairfield By Marriott, as your preferred hotel in Jodhpur.I am writing to you in order to ensure that you had a comfortable stay with us and if you would like to share any feedback pertaining to your stay. All of us at Fairfield By Marriott Jodhpur endeavor to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely. Furthermore, the values imbibed in our culture ask each one of us to place our guests above all else.We understand you must be busy, however we would greatly appreciate if you could take a few minutes to provide us with your feedback on your stay. Your feedback is imperative and helps us constantly fine tune our services to ensure every guest has a great stay experience.My team and I look forward to welcome you back at Fairfield By Marriott Jodhpur while I remain at your assistance for anything you would require.Thank you,Warm Regards,Lalit BhatiMarcom

8/10 Good

Nof

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

christinmark

Stayed 2 nights in Oct 2022

10/10 Excellent

Brinda

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay thank you!
Stayed 2 nights in Jan 2022
Response from Lalit Bhati on 28 Jul 2023
Dear Valued Guest,,Greetings from Fairfield By Marriott Jodhpur.I trust you are well and I hope you have reached home safely.Firstly I would like to thank you for choosing Fairfield By Marriott, as your preferred hotel in Jodhpur.I am writing to you in order to ensure that you had a comfortable stay with us and if you would like to share any feedback pertaining to your stay. All of us at Fairfield By Marriott Jodhpur endeavor to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely. Furthermore, the values imbibed in our culture ask each one of us to place our guests above all else.We understand you must be busy, however we would greatly appreciate if you could take a few minutes to provide us with your feedback on your stay. Your feedback is imperative and helps us constantly fine tune our services to ensure every guest has a great stay experience.My team and I look forward to welcome you back at Fairfield By Marriott Jodhpur while I remain at your assistance for anything you would require.Thank you,Warm Regards,Lalit BhatiMarcom

8/10 Good

SAHIL

Liked: Cleanliness, staff & service, property conditions & facilities
Decent property with scope for improvement
The property is located on the outskirts of Jodhpur city, approximately 8km off from the city center. Although it's a decent property living up to Marriott brand name but I personally feel the room could be much better in terms of lighting and furnishing.
Stayed 1 night in Dec 2021

10/10 Excellent

Harish, saint petersburg

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend this place to Stay at Jodhpur. I will stay again for sure. Hospitality is amazing and special call out to staff at front desk (Tribhuwan and Rajvanth). They made our stay very comfortable and helped get the cab to airport and even packed our breakfast as we were in a rush to get to airport early morning.
Stayed 1 night in Dec 2021

8/10 Good

Sujata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay we were in. A road trip so perfect for us.
Stayed 1 night in Nov 2021

4/10 Poor

Yash

Travelled with family
Disliked: Staff & service
Except for the Chef; who was excellent, everything else was disappointing.
Stayed 2 nights in Nov 2021
Response from Lalit Bhati on 28 Jul 2023
Dear Valued Guest,,Greetings from Fairfield By Marriott Jodhpur.I trust you are well and I hope you have reached home safely.Firstly I would like to thank you for choosing Fairfield By Marriott, as your preferred hotel in Jodhpur.I am writing to you in order to ensure that you had a comfortable stay with us and if you would like to share any feedback pertaining to your stay. All of us at Fairfield By Marriott Jodhpur endeavor to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely. Furthermore, the values imbibed in our culture ask each one of us to place our guests above all else.We understand you must be busy, however we would greatly appreciate if you could take a few minutes to provide us with your feedback on your stay. Your feedback is imperative and helps us constantly fine tune our services to ensure every guest has a great stay experience.My team and I look forward to welcome you back at Fairfield By Marriott Jodhpur while I remain at your assistance for anything you would require.Thank you,Warm Regards,Lalit BhatiMarcom

2/10 Terrible

Shweta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad choice
Poor service and poor connectivity
Stayed 1 night in Nov 2021

2/10 Terrible

jaydeep

Stayed 2 nights in Nov 2021

10/10 Excellent

IZZ

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Comfy hotel
Clean and new facility. Thanks to the front desk staff and Mr Vanayak for their response to requests. Executive Chef Deepak and his Staff provided tasty food daily. Thanks to everyone in the hotel for their great hospitality in accommodating my large group. Highly recommended in Judhpor
Stayed 5 nights in Oct 2021

8/10 Good

Subhkaran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Average
Stayed 1 night in Oct 2021
Response from Lalit Bhati on 28 Jul 2023
Dear Valued Guest,,Greetings from Fairfield By Marriott Jodhpur.I trust you are well and I hope you have reached home safely.Firstly I would like to thank you for choosing Fairfield By Marriott, as your preferred hotel in Jodhpur.I am writing to you in order to ensure that you had a comfortable stay with us and if you would like to share any feedback pertaining to your stay. All of us at Fairfield By Marriott Jodhpur endeavor to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely. Furthermore, the values imbibed in our culture ask each one of us to place our guests above all else.We understand you must be busy, however we would greatly appreciate if you could take a few minutes to provide us with your feedback on your stay. Your feedback is imperative and helps us constantly fine tune our services to ensure every guest has a great stay experience.My team and I look forward to welcome you back at Fairfield By Marriott Jodhpur while I remain at your assistance for anything you would require.Thank you,Warm Regards,Lalit BhatiMarcom

10/10 Excellent

R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay at Fairfield by Marriott, Jodhpur
Rooms and property is well maintained and very clean. Staff are courteous and very helpful. Buffet breakfast range and quality is excellent
Stayed 2 nights in Oct 2021

4/10 Poor

SHARMISTHA

Travelled with family
Disliked: Staff & service
Stayed 4 nights in Oct 2021
Response from Vivek Sharma on 28 Oct 2021
Dear Valued Guest, Thank you for choosing to stay at the Fairfield By Marriott Jodhpur and providing your honest feedback on the Guest Satisfaction Survey. We are always working to improve our guests’ satisfaction and your feedback helps us see our product through the eyes of our valued guests like you. At the onset please do accept our sincere apologies for not meeting your expectations and inconvenience caused to your during your stay. Unfortunately we have fallen short of our goal this time and thank you for bringing up these lapses into our attention. We have shared your feedback with the team to ensure that necessary measures are taken to ensure no guest is inconvenienced in the future. Upholding our commitment to provide a memorable experience with exceptional service, all of us are working towards to better your experience. We look forward to welcoming you again at Fairfield by Marriott Jodhpur. Sincerely, VIVEK SHARMA Hotel Manager Fairfield by Marriott International Jodhpur

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Vivek Sharma on 28 Oct 2021
Dear Valued Guest, Thank you for choosing to stay at the Fairfield By Marriott Jodhpur and providing your honest feedback. We are always working to improve our guests’ satisfaction and your feedback helps us see our product through the eyes of our valued guests like you. At the onset please do accept our sincere apologies for not meeting your expectations and inconvenience caused to your during your stay. Unfortunately we have fallen short of our goal this time and thank you for bringing up these lapses into our attention. We have shared your feedback with the team to ensure that necessary measures are taken to ensure no guest is inconvenienced in the future. Upholding our commitment to provide a memorable experience with exceptional service, all of us are working towards to better your experience. We look forward to welcoming you again at Fairfield by Marriott Jodhpur. Sincerely, VIVEK SHARMA Hotel Manager Fairfield by Marriott International Jodhpur

2/10 Terrible

Shivendu

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TV not functional. Dirty water in tap. Service desk not up to mark. Response time is almost 25-30 minutes. Toiletries are to be requested. Even in restaurant, response time is bleak Though recently reopened, may be because of that . But still, chain like Marriott, cannot reopen like this. You trust the brand, not the circumstances.
Stayed 1 night in Oct 2021
Response from Vivek Sharma on 28 Oct 2021
Dear Valued Guest, Thank you for choosing to stay at the Fairfield By Marriott Jodhpur and providing your honest feedback. We are always working to improve our guests’ satisfaction and your feedback helps us see our product through the eyes of our valued guests like you. At the onset please do accept our sincere apologies for not meeting your expectations and inconvenience caused to your during your stay. Unfortunately we have fallen short of our goal this time and thank you for bringing up these lapses into our attention. We have shared your feedback with the team to ensure that necessary measures are taken to ensure no guest is inconvenienced in the future. Upholding our commitment to provide a memorable experience with exceptional service, all of us are working towards to better your experience. We look forward to welcoming you again at Fairfield by Marriott Jodhpur. Sincerely, VIVEK SHARMA Hotel Manager Fairfield by Marriott International Jodhpur

10/10 Excellent

RaviKumar, Pune

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility was awesome however the hotel rrmains quite far from the city.
Stayed 3 nights in Mar 2020
Response from Lalit Bhati on 28 Jul 2023
Dear Valued Guest,,Greetings from Fairfield By Marriott Jodhpur.I trust you are well and I hope you have reached home safely.Firstly I would like to thank you for choosing Fairfield By Marriott, as your preferred hotel in Jodhpur.I am writing to you in order to ensure that you had a comfortable stay with us and if you would like to share any feedback pertaining to your stay. All of us at Fairfield By Marriott Jodhpur endeavor to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely. Furthermore, the values imbibed in our culture ask each one of us to place our guests above all else.We understand you must be busy, however we would greatly appreciate if you could take a few minutes to provide us with your feedback on your stay. Your feedback is imperative and helps us constantly fine tune our services to ensure every guest has a great stay experience.My team and I look forward to welcome you back at Fairfield By Marriott Jodhpur while I remain at your assistance for anything you would require.Thank you,Warm Regards,Lalit BhatiMarcom

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice new property , rooms were clean and restaurant breakfast was good as well
Stayed 1 night in Feb 2020
Response from Puneet on 3 Mar 2020
Thank you so much for your valuable feedback

6/10 Okay

Vinay

Travelled with family
Stayed 2 nights in Feb 2020
Response from Puneet on 21 Feb 2020
We apologize for not meeting your expectation.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Puneet on 1 Feb 2020
Thank you so much for your rating.

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020
Response from Puneet on 1 Feb 2020
Thank you so much for your rating

10/10 Excellent

Vinit, California

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great service, great food, very Clean, great price for foreigners who want a safe and clean place to stay. I haven’t stayed in a 5star hotel that is affordable like this one.
Stayed 2 nights in Jan 2020
Response from Puneet on 16 Jan 2020
Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Puneet on 16 Jan 2020
Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

2/10 Terrible

Ummer Farook

Travelled with family
Disliked: Staff & service
Stayed 1 night in Dec 2019
Response from Puneet on 16 Jan 2020
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology and do let us know when your travel brings you back to Jodhpur

4/10 Poor

Verified traveller

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2019
Response from Puneet on 16 Jan 2020
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology.

10/10 Excellent

Jazz, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and great service. Food is amazing
Stayed 2 nights in Nov 2019
Response from Puneet on 10 Dec 2019
Thank you so much for your valuable feedback. We look forward to welcome you back.

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good option but far from city
Good hotel Service great, food simple / basic Local far from city center
Stayed 2 nights in Oct 2019
Response from Puneet on 31 Oct 2019
Thank you so much for your feedback. We are located near to New High Court, which is an upcoming location in Jodhpur. We look forward to welcome you and better your experience with us whenever your travels bring you back to Jodhpur

10/10 Excellent

Ravindra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Puneet on 9 Oct 2019
We would like to thank you very much for sharing your feedback with us regarding your recent stay at the Fairfield by Marriott, Jodhpur. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Sourabh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the stay
Great hotel. Courteous Staff. Amazing Food. Beautiful Suite. Loved everything about the stay.
Stayed 2 nights in Oct 2019
Response from Puneet on 7 Oct 2019
We would like to thank you very much for sharing your feedback with us regarding your recent stay at the Fairfield by Marriott, Jodhpur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Shash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel
Excellent service from entire crew. Job well done will recommend this place to all
Stayed 1 night in Sep 2019
Response from Puneet on 15 Sept 2019
We are delighted to have been your chosen hotel during your recent stay in Jodhpur. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Fairfield by Marriott Jodhpur and we hope you choose to create more memories with us whenever your travels bring you back to Jodhpur. Regards Puneet Chawla Assistant Front Office Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel, however the property is highly inconvenient. The Fairfield Marriott is located at least 30 minutes outside of town! There are no restaurants or anything of interest near the property itself. As a visitor additional costs travel costs must be factored into the price. In order to see the sights expect to pay between $10.00 - $20.00 one way.
Stayed 2 nights in Aug 2019
Response from Puneet on 5 Sept 2019
Thank you so much for taking time out and giving your valuable feedback. We are located on developing location of Jodhpur opposite new high court, which will should be operative in near future. We are close to natural beauty and villages in Jodhpur, which are a tourist attraction in itself. Although we try our best to accommodate all transportation requirements at reasonable price to our guests, we apologies for not meeting up to your expectations.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Puneet on 5 Sept 2019
Thank you so much for reviewing our property. Hope to see you soon

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
New property, very clean, courteous staff, excellent service. The phones keep dropping calls. Major irritant because my mobile phone died and I didn't have a charger.
Stayed 1 night in Jun 2019
Response from Puneet on 1 Jul 2019
Thank you so much for your feedback. We have escalated your feedback to our technical team and will get the issues fixed. We assure you that you wouldn't experience any such issue in your future stay with us

6/10 Okay

Pardeep

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The staff at coffee shop st breakfast time was useless. Tables were not cleaned, cutlery had to be asked for several times
Stayed 1 night in Mar 2019
Response from Puneet on 18 Sept 2019
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for restaurant service. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Jodhpur

10/10 Excellent

Diptesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, service & staff even by UK standards
Staff and service are fantastic. In a country where you don't always get exactly what you expect or ask for, this hotel and team managed by Puneet are extremely accomodating. Although the team is new and undergoing training they're super eager to help and go the extra mile. Breakfast was good with a variety of items from all over the world. If you stay make sure to ask for Puneet.
Stayed 1 night in Feb 2019
Response from Puneet on 18 Sept 2019
Thank you so much for reviewing hotel services.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and good service .clean and helpful.
Stayed 2 nights in Feb 2019
Response from Puneet on 18 Sept 2019
Thank you so much for reviewing our property. Hope to see you soon

6/10 Okay

Usha

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Check in took a lot of time.
Stayed 1 night in Feb 2019
Response from Puneet on 18 Sept 2019
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for delay upon check-in. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Jodhpur

10/10 Excellent

Nad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hosts,,,
Though it was a very short stay of just one night, entire family members liked the hospitality and courteous members of staff, specially Mr.Vijender and Ms.Amanath, who made our stay very comfortable and memorable too. Thank you Fairfield Marrott, Jodhpur
Stayed 1 night in Feb 2019
Response from Puneet on 18 Sept 2019
Thank you so much for sharing your valuable feedback.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Average hotel far away from anything
The hotel has nothing around it. Its an above average hotel. Staff members are very helpful and pleasant. Breakfast is good. The first room we were checked into has a leakage into the room from the toilet and hence the room was changed. The next room unfortunately had a shower area that kept getting flooded in less than 30 seconds of using the shower.....the drain was not cleaned over 2 days even though we personally informed the reception about this.
Stayed 2 nights in Feb 2019
Response from Puneet on 18 Sept 2019
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for issues with room that you faced. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Jodhpur

10/10 Excellent

SUNIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
It was a great stay for us with our family !!!!
Stayed 1 night in Jan 2019
Response from Puneet on 18 Sept 2019
Thank you so much for your valuable feedback

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2019
Response from Puneet on 18 Sept 2019
Thank you so much for reviewing our property. Hope to see you soon