Hallway

Reviews of Amaris Hotel Mangga Dua Square

3 out of 5
Amaris Hotel Mangga Dua Square
Jl. Gunung Sahari, 1, Jakarta, Special Capital Region of Jakarta

Reviews

7.2

Good

Rating 10 - Excellent. 18 out of 105 reviews" "
Rating 8 - Good. 41 out of 105 reviews" "
Rating 6 - Okay. 33 out of 105 reviews" "
Rating 4 - Poor. 8 out of 105 reviews" "
Rating 2 - Terrible. 5 out of 105 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Great location..near the shopping mall
The staff are friendly and helpful. The hotel is near the shopping mall..
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Apr 2019

10/10 Excellent

INTAN BAIZURA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please provide computer with internet for customer useage.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and easy access to Shop money changer supermarket all within the same plaza
Stayed 3 nights in Jan 2019

8/10 Good

Roberto

Liked: Staff & service, property conditions & facilities, room comfort
A Reasonably Priced Hotel @ Center of Business Dis
The hotel staff were all very nice. Very convenient location with a big supermarket in the basement. Since it is a budget hotel, we can not ask for more.
Stayed 4 nights in Oct 2018

8/10 Good

Lee fung, Singapore

Liked: Staff & service, property conditions & facilities, room comfort
Cleanliness issue
Overall its an ok stay Jus tat I spotted the housekeeping did not change the floor mat even after making up the room. Becos there a an choc stain tat we made n after makeup room it’s stil there. Im doubious and worried for bath towels as well!
Stayed 3 nights in Jun 2018

8/10 Good

songcai, semarang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and budget hotel in mall
nice staff and friendly with pocket, clean room, near center of shopping mall
Stayed 1 night in Mar 2018
Response from Suwandi on 25 Mar 2018
Dear Mr.songcai , Thank you for the great review and input of our hotel, this is such as an constructive comment for us, We are glad to welcoming you back to our hotel,and hope to see you again very soon. Sincerely, Rendra Utama (Hotel Manager)

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not recommended Hotel to stay
Room was small and have mosquito flying around..Breakfast was so-so..but the worst part when the train pass by, you can hear it very loud..Anyway it is the cheapest hotel and the amenities are very limited..Will not recommend this hotel unless if you have no other alternatives hotel..Front office was slow, until the 2nd receptionist turn up..
Stayed 1 night in Nov 2017

6/10 Okay

Feliyeni

Stayed 2 nights in Sep 2017

4/10 Poor

thomas, johor malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
Compare to it charge. It doesn't provide decent environment n facilities. Room look old. The whole hotel like only have one hair dryer. We never successful requested one. Only one pillow per bed provided. When we ask for extra pillow. They ask for rp30k per pillow per night. What kind of service with this kind of hotel rate?

6/10 Okay

Henry

Liked: Cleanliness
Convenient hotel
Hotel room was good with window facing the surrounding vicinity. However it is near the railway track and u must be prepared for noise when the train pass through. No hot water in room . U need to collect from a dispenser outside along the corridor. Corridor too dimly lit. Hotel connected to shopping mall. Very convenient for shopping and food besides other essential services like money changing and telephone cards etc.

6/10 Okay

bangkok, malaysia

Disliked: Cleanliness
need jiexpo
this hotel the price is cheaper,and need jiexpo breakfast fast is nice

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

GUO JIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location. No Frill Hotel.
Great location with choices of food outlets. Easy access to public transport and to airport.

4/10 Poor

Samuel, QATAR

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT LOCATION -
I spent two days at this Hotel it is in a great location close to all malls and tourist attractions. Probably the best location in the area. However, the hotel itself was a disappointment as the window opened out the dark walls outside and light never entered the room. It was very dark and small. Shower is spacious and well kept.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quite without view and excellent location
Room was very quite. The whole place is quite. Nicely carpeted halways helps this too. My room had no window which was the only shortcoming really. Felt like a cell which is fine if you spend little time there. The mall is right next door which is a sweet setup

2/10 Terrible

edward

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in Mangga Dua Jakarta, reception very helpfully, check-in check-out very fast, i stay in non smoking room, room a bit old but clean and space enough, this hotel full entertaiment. Wifi to slowly.. But overall happy to stay here

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is Good
Everything is Good, and first time I took my guest to Amaris Hotel, She said, nice hotels, clean, all staff nice, and food also taste Indonesia bangets. He promised to return and stay in Amaris Mangga Dua next time

6/10 Okay

Mike, Sydney

Liked: Staff & service
nice location in the mall
I have been in this hotel many times. I think the room not as clean as before. The staff at the door is very helpful and friendly. I wish the management can upgrade the room. It looks so dull and unappealing. I found some small cockroaches in the room. Some how they keep coming.from the bathroom's drainage??? Other than this other things are okay.

6/10 Okay

Verified traveller

Disliked: Room comfort
First and the Last
I like Amaris Nagoya Hill Batam. So that's y i thought i'd try Amaris Mangga Dua Square Jakarta. But..i'm proven wrong. Although all nights i had good sleep w/o nightmares, the bed is fairly comfortable, but other factors not good.. Perhaps that's y it's cheap. •very small room size• •toilet also small• •wash basin/sink is not in the toilet! It's in the room• •flooring doesn't feel nice, i didn't dare to walk barefooted• •aircon took long time to be cold• •unsatisfactory shower water pressure• •boring tv channels• •free wifi BUT bad connection• Well.. It's the fact.. Sharing experience, u judge yrself. U get what u paid for.. But i will not stay there again if i visit Jakarta again..

6/10 Okay

Fazul

10/10 Excellent

Susyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located conveniently to shops and dining

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Hotel review
Room was very clean and fast check-in. Food and shopping around the hotel was easy

6/10 Okay

Ramizah

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

AIK PING

Disliked: Cleanliness

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Hotel staff were courteous. Goes the extra mile and always smiling

6/10 Okay

sandra, United States

Disliked: Staff & service
Wished Guests are better informed through email .
My flight arrived around midnight, I tried contacting the hotel several times to check if the area was flooded. But no one picked up the phone at all. When I finally arrived at the hotel at about 130am. And informed them I kept calling without anyone answer.The reply I got was we were busy when I'm the only guest at the lobby. Breakfast started at 7am. When I got down for breakfast no more eggs or ormalettes station closed. When asked isn't it too early to close station. Replied was we ran out of eggs.when I get to the beef soup station. No beef and soup just tasted like water mixed with vegetables.

8/10 Good

Kristiawan Basuki, makassar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice budget hotel
the room was clean and comfort, the staffs were nice and helpfull. Location is strategic in the big mall. Only 30 minutes drive from Soekarno Hatta International Airport. Overall this hotel is recommended for short stay in Jakarta.

6/10 Okay

Verified traveller

Liked: Staff & service
Easy to Access to location
Not really Sound proof Room ! Can hear people along the walkway talking .and walking food step. Small Room but a small Window.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Good location
Stayed there for 2 nights. The place is next to old mall and close to the airport. I noticed the noise of train passing by in the room. It was quite noisy. The room is tiny, but clean. They serve breakfast, which is very basic. I think you will get what you paid for. Good choice as the budget hotel.

6/10 Okay

Verified traveller

Liked: Staff & service
Nice clean environment
Overall, hotel staffs services & attitude is good to us & helpful when we need assistances like going nearby shopping. Also provides us good information of going to airport when we are not familiar of that area traffic. Accessible walking distances to nearby shopping areas.

6/10 Okay

Celine, Malaysia

Teksi available 24 hours and hotel close to mall
Overall hotel is clean and comfortable but a bit noisy hotel close to train railways. Breakfast buffet is lousy and need more variety. Staffs are polite and helpful.

6/10 Okay

Verified traveller

Liked: Staff & service
Easy looking for restaurant and shopping.
The hotel staff is nice and polite. The hotel clean and the room is cozy. Its nice hotel to stay.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

10/10 Excellent

David Lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Light Traveller, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free n Easy
Hotel is located right at Mangga Dua Square, easy access to restaurants, supermarket and transportation.

6/10 Okay

FR510, malaysia

Nice hotel but far from city
The hotel is nice but far from the city. Near to WTC Mangga Dua Mall but almost every shop in the mall are closed.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Hendro, Surabaya, Indonesia

Liked: Cleanliness, room comfort
Great Location
NicaH

2/10 Terrible

kamaruzaman, kuala lumpur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very bad the hotel to small

10/10 Excellent

rizal, ampang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient hotel and I'll stay here again.
No problems with eating and shopping. Public transport also accessible easily. The price suits thethe medium earners.

10/10 Excellent

Mohamed Ali, Kedah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable room and nice place to stay.
Easy to acses to shopping mall. Nice view for those who get view room. But need to make a early booking.

6/10 Okay

david kuah, Singapore

Liked: Staff & service
for the price cannot complain much
ON the whole very comfortable.

6/10 Okay

Verified traveller

Liked: Cleanliness

6/10 Okay

Verified traveller

GREAT LOCATION
LOCATION WAS GREAT.. SHOPPING COMPLEX JUST FEW STEP NEXT DOOR... ROOM ARE SMALL.. IF YOU REQUEST FOR SMOKING ROOM THEY WILL GIVE YOU ROOM WITH WINDOW. BREAKFAST WAS A LOTS OF CHOICES.. IF YOU WONT MIND ABOUT THE ROOM (SMALL) WELL ITS IN THE CITY CENTRE THATS THE MAIN REASON I CHOOSE THIS HOTEL...

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy bed & serene atmosphere"
I was generally very satisfied with my 4 days 3 nights stay in your hotel. I was able to sleep well thanks to your comfy bed, clean room and with good ventilation system. I would definitely book your hotel in my next trip to Jakarta. Perhaps to make your clients happy, I suggest you give preferential rates to your existing clients who keep coming back to stay in your hotel.

8/10 Good

MICHAEL, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities
A CONVENIENT LOCATION
VERY CONVENIENT AS IT;S NEXT TO THE MANGGA DUA SQUARE MALL WHERE YOU CAN SHOP. PLENTY OF FOOD OUTLETS AND STREET STALLS. ROOMS ARE CLEAN WITH COMFORTABLE BEDS. THE ONLY SET BACK IS THE ROOMS ARE SMALL

8/10 Good

RN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Clean room though it's tinny. But location wise is very good, just next to shopping mall and about 40 mins to airport.