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Reviews of Radisson Jaipur City Center

4.5 out of 5
Radisson Jaipur City Center
Khasa Kothi Circle, M.I. Road, Jaipur, Rajasthan

Reviews

8.0

Very good

Rating 10 - Excellent. 66 out of 198 reviews" "
Rating 8 - Good. 84 out of 198 reviews" "
Rating 6 - Okay. 30 out of 198 reviews" "
Rating 4 - Poor. 8 out of 198 reviews" "
Rating 2 - Terrible. 10 out of 198 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vishal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good to stay at a clean hotel with good service.
Stayed 4 nights in Nov 2023
Response from Radisson Jaipur City Center on 25 Jan 2024
Dear Mr. Vishal,Greetings from Radisson Jaipur City Center!Thank you for choosing us and sharing your valuable feedback.It means a lot to us for your kind appreciation and comments for our hotel services. Your generous compliments will be shared with the entire team and surely they will be thrilled to receive the same.We eagerly look forward to Welcoming you back again.With warmest regards.Radisson Jaipur City Center.

6/10 Okay

Vivian

Travelled with partner
Hotel is showing age. Didn't feel very clean, and could hear traffic from room. Breakfast selection was just OK. Overall felt like I could get better value for my dollar at other large hotels in Jaipur.
Stayed 2 nights in Nov 2023
Response from Radisson Jaipur City Center on 25 Jan 2024
Dear Mr. Vivian,Thank you for choosing us and rating our services. Please accept our sincere apologies for the shortfalls you encountered and shall be taken care at our end to seek prompt improvement as the areas on improvement of our guests opinion is of utmost important to us and we assure to make every effort to address the concerns.We eagerly look forward to Welcoming you back again. With warmest regards. Radisson Jaipur City Center.

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Hotel with Excellent Restaurants
We enjoyed our stay at this very comfortable hotel. We particularly liked the two specialised restaurants, one Indian and one Chinese, which served truly excellent food. The Travel Desk was particularly helpful, organising efficient, reliable and inexpensive airport pick up, a day's sightseeing and a railway station drop off. We were not so impressed by the hotel's location. We had expected Jaipur to be more 'walkable' but the hotel was surrounded by busy roads and was on the wrong side of a dual carriageway if one wanted to walk to the main tourist sites. So be prepared to use plenty of taxis etc.
Stayed 3 nights in Nov 2023

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Richard

Stayed 2 nights in Apr 2023

10/10 Excellent

Kent, New York

Stayed 2 nights in Aug 2022

8/10 Good

Seema

Stayed 2 nights in Aug 2022

8/10 Good

Meghshyam, PLEASANTON

Stayed 5 nights in Jul 2022

8/10 Good

Sivarama

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located
Stayed 1 night in Jun 2022

8/10 Good

Erwin

Stayed 4 nights in Jun 2022

6/10 Okay

Bhairam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2022

6/10 Okay

Subhash

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Mar 2022

2/10 Terrible

Dipti

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Worst Customer Service!
This is no more than a 3-star Hotel at BEST and the service is absolutely HORRIBLE. Their employees need some SERIOUS training in how to deal with customers. We ordered from outside and as I was walking inside with the food, the door-man stopped me saying I can't take outside food inside. So I went inside to talk to the receptionist, and he said that's their policy and that I should give the food to the door-man so he can give it to a poor person to eat. OR I can eat outside of the hotel. I demanded to speak to the manager, who said although that is their policy, but because I wasn't aware, I can take the food to my room this and not to order again. He apologized on behalf of what his receptionist said. Since that point, none of the front desk receptionist greeted me when I came in and out of the hotel. There was a female employee following me around every time I was in the lobby asking what I was doing in the lobby. I told her I stayed there, and she didn't seem to comprehend that. This was an absolute nightmare experience. Such an awful stay during my much needed vacation. And their included breakfast was below average. I would never stay here again and would tell everyone to run the other way. The way they mistreat their guests, it's not worth staying there even if it was free. Do yourself a favor, go somewhere else. This hotel is terrible!
Stayed 4 nights in Mar 2022

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at Radisson Jaipur city center was excellent! Right from being greeted at the security entrance to checkout, the staff was very welcoming and courteous. The breakfast buffet had a wide spread, and everybody at the hotel was very accommodating. The location of the property is also ideal for someone who wants to explore Jaipur.
Stayed 2 nights in Mar 2021

10/10 Excellent

KETAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 2 nights in Mar 2021

10/10 Excellent

JASMEET SINGH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Radisson Jaipur City Center on 29 Nov 2020
Thank you for sharing your valuable feedback. We look forward to welcoming you again soon.

10/10 Excellent

JASMEET SINGH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Radisson Jaipur City Center on 29 Nov 2020
Thank you for sharing your valuable feedback. We look forward to welcoming you again soon.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2020
Response from Radisson Jaipur City Center on 9 Sept 2020
Thank you for sharing your valuable feedback. We look forward to welcoming you again soon.

8/10 Good

Verified traveller

Stayed 3 nights in Jul 2020
Response from Radisson® Jaipur City Center on 20 Jul 2020
Thank you for sharing your valuable feedback. We look forward to welcoming you again soon.

10/10 Excellent

Amar, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very modern and clean but could do with a more cultured look of Jaipur.
Stayed 3 nights in Feb 2020
Response from Radisson Jaipur City Center on 12 Feb 2020
Thank you for your valuable feedback. We look forward to welcoming you again soon.

10/10 Excellent

ANUP

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Radisson Jaipur City Center on 10 Feb 2020
Thank you for your valuable feedback. We look forward to welcoming you again soon.

8/10 Good

Saurabh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Radisson Jaipur City Center on 29 Jan 2020
Thank you for your valuable feedback. We look forward to welcoming you again soon.

6/10 Okay

Verified traveller

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The property is old and not maintained as pee the standards of a good hotel. The staff was not cordial especially at front desk. We had booked 2 adjoining rooms which were confirmed to us but on arrival we were told that we either have to accept 2 rooms on different floors or wait for an hour for family rooms to get ready. So we had no choice but to wait and finally got room at 4pm
Stayed 2 nights in Dec 2019
Response from Radisson® Jaipur City Center on 20 Jan 2020
Kindly accept our sincere apology for the inconvenience caused to you. Your feedback is important to us and measures will be taken for the assured result. Kindly give us another opportunity to serve you better. We look forward to welcoming you again soon.

6/10 Okay

George

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
.
The hotel seemed to be partly underutilized. Parts were closed off by curtains. The breakfast buffet was not very good and lacked a variet
Stayed 6 nights in Dec 2019
Response from Radisson® Jaipur City Center on 20 Jan 2020
Thank you for your valuable feedback. Your feedback is important to us and measures will be taken for the assured result. We look forward to welcoming you again soon

8/10 Good

Saurabh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Radisson Jaipur City Center on 1 Jan 2020
Thank you for your valuable feedback. We look forward to welcoming you again soon.

10/10 Excellent

Dinesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Radisson Jaipur City Center on 1 Jan 2020
Thank you for your valuable feedback. We look forward to welcoming you again soon.

8/10 Good

Rohan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and food were great. Facilities were nice. Service was a bit too much many times. Its ok to stop asking if i need something.
Stayed 4 nights in Dec 2019
Response from Radisson Jaipur City Center on 1 Jan 2020
Kindly accept our sincere apology for the inconvenience caused to you. Your feedback is important to us and measures will be taken for the assured result. We look forward to welcoming you again soon.

6/10 Okay

TP

Business traveller
Liked: Staff & service
Stayed 1 night in Dec 2019
Response from Radisson Jaipur City Center on 23 Dec 2019
Thank you for your valuable feedback. We look forward to welcoming you again soon.

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities
Stayed 3 nights in Dec 2019
Response from Radisson Jaipur City Center on 19 Dec 2019
Kindly accept our sincere apology for the inconvenience caused to you. Your feedback is important to us and measures will be taken for the assured result. We look forward to welcoming you again soon

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Radisson Jaipur City Center on 17 Dec 2019
Kindly accept our sincere apology for inconvenience caused to you. Your feedback is important to us and measures will be taken for the assured result. Kindly give us another chance to serve you. We look forward to welcoming you again soon.

10/10 Excellent

Rajesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location helpful staff Front office Ayoob was exceptional in making us comfortable Good restaurants and small bar
Stayed 1 night in Dec 2019
Response from Radisson Jaipur City Center on 12 Dec 2019
Thank you for your valuable feedback. We look forward to welcoming you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019
Response from Radisson Jaipur City Center on 25 Nov 2019
Thank you for your valuable feedback. We look forward to welcoming you again soon.

8/10 Good

Nishchaya

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019
Response from Radisson Jaipur City Center on 25 Nov 2019
Thank you for your valuable feedback. We look forward to welcoming you again soon.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Old building that staff are maintaining. Staff would bend backwards to help in the service they provide but hot ameneties fall short if other radison hotels i have stayed at.
Stayed 2 nights in Nov 2019
Response from Radisson Jaipur City Center on 25 Nov 2019
Kindly accept our sincere apology for the inconvenience caused to you. Your feedback is important to us and measures will be taken for the assured result. We look forward to welcoming you again soon.

10/10 Excellent

mi jung

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the bedt hotel
Stayed 2 nights in Oct 2019
Response from Radisson Jaipur City Center on 30 Oct 2019
Thank you for your valuable feedback. We look forward to welcoming you again soon.

10/10 Excellent

Krunal, London

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would say the staff are excellent and the rooms are also nice and modern. The staff were always very helpful and also catered for my kids food who has allergies. Location is also good.
Stayed 3 nights in Oct 2019
Response from Radisson Jaipur City center on 25 Oct 2019
Dear Guest, Greetings of the day!! Thank you for your valuable feedback. We look forward to welcoming you again soon. Regards

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 3 nights in Oct 2019
Response from Radisson Jaipur City Center on 25 Oct 2019
Dear Guest, Greetings of the day!! Thank you for your valuable feedback. We look forward to welcoming you again soon. Regards

10/10 Excellent

Dr MK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Radisson® Jaipur City Center on 17 Sept 2019
Dear Guest, Greetings of the day!! Thank you for your valuable feedback. We look forward to welcoming you again soon. Regards

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Rooms were modern, but bathroom a little dated. Breakfast had limited western choice and few drinks available. No bottle water in the rooms either!
Stayed 3 nights in Aug 2019
Response from Radisson® Jaipur City Center on 31 Aug 2019
Dear Guest, Greetings of the day!! Kindly accept our sincere apology for the inconvenience caused to you. Your feedback is important to us and measures will be taken for the assured result. We look forward to welcoming you again soon. Regards

10/10 Excellent

Sumeet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Radisson® Jaipur City Center on 4 Sept 2019
Dear Guest, Greetings of the day!! Thank you for your valuable feedback. We look forward to welcoming you again soon. Regards

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019
Response from Radisson® Jaipur City Center on 23 Aug 2019
Dear Guest, Greetings of the day!! Thank you for your valuable feedback. We look forward to welcoming you again soon. Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience for the first time. I would go back again.
Stayed 1 night in Jul 2019
Response from Radisson® Jaipur City Center on 30 Jul 2019
Dear Guest, Greetings of the day!! Thank you for your valuable feedback. We look forward to welcoming you again soon. Regards

8/10 Good

S.H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
V good
Stayed 2 nights in Jun 2019
Response from Radisson® Jaipur City Center on 24 Jun 2019
Dear Guest, Greetings of the day!! Thank you for your valuable feedback. We look forward to welcoming you again soon. Regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for tourist! Very close from city place. Incredible hospitality every where! Great training. Enjoyed 2 days stayed here. Thanks
Stayed 2 nights in Jun 2019
Response from Radisson® Jaipur City Center on 15 Jun 2019
Dear Guest, Greetings of the day!! Thank you for your valuable feedback. We look forward to welcoming you again soon. Regards

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel and very helpful staff. Didn’t see a swimming pool and think that would have been nice. Breakfast was good and a nice nightlife at the hotel.
Stayed 3 nights in May 2019
Response from Radisson® Jaipur City Center on 3 Jun 2019
Dear Guest, Greetings of the day!! Thank you for your valuable feedback. We look forward to welcoming you again soon. Regards

10/10 Excellent

Richard, Vancouver,BC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were really professional as you would expect from a Radisson hotel. The rooms were spacious and comfortable. After staying at a few hotels where the a/c didn't really work, it was nice to have a room where you can cool down within minutes. Their breakfast selection was good, and their three restaurants provided a welcomed variety. There really is not much around the area. Because it was so hot this time of year, I had to depend on Uber to get around, it was just too hot to walk everywhere. For a pleasant stay and great service, I would definitely recommend this hotel.
Stayed 2 nights in May 2019
Response from Radisson® Jaipur City Center on 3 Jun 2019
Dear Guest, Greetings of the day!! Thank you for your valuable feedback. We look forward to welcoming you again soon. Regards

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this property! Great location within Jaipur, and I have to give it up to the incredible staff, because when we had an early checkout at 4am, they sent us off with breakfast boxes and extra bananas! The hospitality was out of this world.
Stayed 2 nights in May 2019
Response from Radisson® Jaipur City Center on 13 May 2019
Dear Guest, Greetings of the day!! Thank you for your valuable feedback. We look forward to welcoming you again soon. Regards

10/10 Excellent

Jacek

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Radisson® Jaipur City Center on 9 May 2019
Thank you for your valuable feedback. We look forward to welcoming you again soon. Regards

8/10 Good

Craig

Liked: Cleanliness, staff & service, room comfort
The hotel was very nice but felt a little cramped and dated. Staff were pleasant and friendly. Room was spacious, comfortable and clean.
Stayed 2 nights in Apr 2019
Response from Radisson® Jaipur City Center on 24 Apr 2019
Dear Guest, Greetings of the day!! Thank you for writing to us. Your feedback is important to us ans measures will be taken for the assured result. We look forward to welcoming you again soon. Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Seconds time staying at the property, better than first time, room located on the 8th floor, non smoking. Wonderful experience. Great location!! Staff always professional, prompt to help with anything you need for your comfort. Not really great with information from the city. The gym at the hotel, it’s great, reason to stay again there. Breaks fast Buffett quality has decreased a little from 2018
Stayed 6 nights in Apr 2019
Response from Radisson® Jaipur City Center on 19 Apr 2019
Dear Guest, Greetings of the day!! Thank you for staying with us. It was our pleasure to have you with us and we look forward to welcoming you soon. Regards Radisson® Jaipur City Center