Outdoor pool

Reviews of Fortune Select Metropolitan

4 out of 5
Fortune Select Metropolitan
Near Nehru Sahkar Bhawan Bais Godam, Circle, Jaipur, Rajasthan

Reviews

8.2

Very good

Rating 10 - Excellent. 104 out of 249 reviews" "
Rating 8 - Good. 98 out of 249 reviews" "
Rating 6 - Okay. 27 out of 249 reviews" "
Rating 4 - Poor. 12 out of 249 reviews" "
Rating 2 - Terrible. 8 out of 249 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No booking confirmation provided so unable to confirm stay at hotel
Stayed 1 night in Nov 2019

6/10 Okay

Zach, Allentown, PA

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Nice location, one mall in the same building, another mall and movie theater across the street. Also close to the local attractions/tourist spots. (nice for foreigners like me!) One thing I didn’t like is that the hotel overall was not as nice/clean as I would expect from a 4-star hotel. The bar/restaurant was nice enough, but the overall condition/cleanliness was not worthy of 4 stars in my opinion. (Not as advertised)
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness and promptness of the staff was good , hotel has been well maintained , good spread of breakfast too
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hôtel, le personnel ainsi que la direction sont très attentionnés. Le buffet est complet avec toutes spécialité.
Stayed 9 nights in Jul 2019

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable accommodation
Very professionally operated hotel, with great service on every level. I also enjoyed the fitness area and spa services while staying there. Enjoyed room service meals, and a couple of meals in the buffet area. The reception staff offered to send me off with a packed breakfast on my 4 am morning departure. A nice touch! Highly recommend to international travelers who want a very comfortable stay for a very fair price.
Stayed 4 nights in Feb 2019
Response from Front Office Manager on 7 Mar 2019
As a team we are pleased to know that you were satisfied with your experience of our services and facilities. At Fortune Select Metropolitan, Jaipur, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.

8/10 Good

srivar

Liked: Staff & service
Stayed 3 nights in Feb 2019
Response from FOM on 26 Feb 2019
Dear Guest, thank you for your response, we are pleased to acknowledge the same.

4/10 Poor

Jerry, Melbourne

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
extremely old mattress,could feel every single spring of the mattress on my back,made me have a bad back and ruined my stay at jaipur
Stayed 3 nights in Jan 2019
Response from FOM on 2 Mar 2019
Dear Guest, thank you for sharing your valuable feedback, it definitely a sad feeling to know the inconvenience you faced during your stay, please accept our sincere apologies for the inconvenience caused, we have noted each & every detail & will be taken care.

10/10 Excellent

RAJEEV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Front Office Manager on 11 Jul 2019
we are pleased to know that you were satisfied with your experience of our services and facilities. At Fortune Select Metropolitan, Jaipur, it is our constant endeavor to provide you with high standards of personalized service and efficiency

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient place, right up the shopping centre. clean room with high volume. and thanks for helping to find doctor for my son.
Stayed 1 night in Dec 2018
Response from FOM on 13 Dec 2018
Dear Guest, Thank you so much for your feedback, we look forward to welcome you again very soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
friendly staff and complete facilities. excellent breakfast. room furniture need upgrade.
Stayed 2 nights in Dec 2018
Response from Front Office Manager on 13 Dec 2018
Dear Guest, Thank you so much for your feedback, we look forward to welcome you again very soon.

8/10 Good

Munira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very comfortable stay at fortune, everything was good food, cleanliness, service, location. Very helpful staff.
Stayed 2 nights in Nov 2018
Response from FOM on 13 Dec 2018
Dear Guest, Thank you so much for your feedback, we look forward to welcome you again very soon.

8/10 Good

ROBERT, Honolulu

Liked: Cleanliness, staff & service, room comfort
Fine service...ok condition 4 star at best
ExcellenT service by front desk reception, housekeeping, and restaurant manager, very good breakfast, dinner buffet disappointing but was offered a dish off menu that was excellent. 2 night engineers did not know how to adjust AC so 1st night was freezing. Enjoyed a nice steambath. Hotel room towels very rough and scratchy. Bed luxurious and very soft.
Stayed 2 nights in Nov 2018
Response from Front Office Manager on 13 Dec 2018
Dear Guest, Thank you so much for your feedback, we look forward to welcome you again very soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Front Office Manager on 13 Dec 2018
Dear Guest, Thank you so much for your feedback, we look forward to welcome you again very soon.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Service good, but hotel is outdated.
Hotel staff were very good and accommodated our needs well. We were given an upgrade, so the room was large, however it was in need of some fresh paint and the carpets in the hallways were really dirty. The bathroom was old and was in average condition. The location of the hotel is right on a busy intersection and roundabout and was very noisy, with traffic going all night. Breakfast was ok, but nothing special.
Stayed 1 night in Oct 2018
Response from Front Office Manager on 13 Dec 2018
Dear Guest, Thank you so much for your feedback, we look forward to welcome you again very soon & the concerns highlighted by you have also been noted & will be taken care.

8/10 Good

Verified traveller

Liked: Staff & service
AC doesn't work well. Service is slow.
AC doesn't work well. Service is slow. However decent place and centrally located
Stayed 1 night in May 2018
Response from Front Office Manager on 11 Jul 2019
Dear Guest, thank you for sharing your valuable feedback, please accept our sincere apologies for inconvenience caused, we will definitely look into all the details & will put in our 100% effort to rectify the same.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from FOM on 20 May 2018
Dear Guest, Thank you for your valuable feedback, thank you for choosing Fortune Select Metropolitan, Jaipur & we look forward to welcome you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from FOM on 20 May 2018
Dear Guest, Thank you for your valuable feedback, thank you for choosing Fortune Select Metropolitan, Jaipur & we look forward to welcome you again.

8/10 Good

Billy , Cooroy Qld

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Pleasently surprised. Good location, clean, comfortable, walkable restaurants near by as well. Only there for one night but absolutely no complaints with any thing.
Stayed 1 night in Mar 2018
Response from Front Office Manager on 7 Mar 2019
As a team we are pleased to know that you were satisfied with your experience of our services and facilities. At Fortune Select Metropolitan, Jaipur, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.

10/10 Excellent

Billy , Sunshine Coast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above expectations!
Loved it. Clean, comfortable, great staff. Recommend to any staying in Jaipur. Excellent value for money.
Stayed 1 night in Mar 2018
Response from Front Office Manager on 11 Jul 2019
Dear Guest, Thank you for your valuable feedback, thank you for choosing Fortune Select Metropolitan, Jaipur & we look forward to welcome you again.

10/10 Excellent

Harish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018
Response from Front Office Manager on 6 Feb 2018
Dear Guest, Thank you for your positive response, it was indeed our pleasure to have you stayed with us, we look forward to welcome you again.

4/10 Poor

Shazia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Service was nice and the staff were coparative but the rooms wasnt clean at all.They need to pay more attention to the cleanleness of the hotel.
Stayed 3 nights in Dec 2017
Response from Front Office Manager on 8 Feb 2018
Dear Guest, Thank you so much for taking time out of your busy schedule and providing your honest feedback which will definitely help us to improve. Please accept our sincere apologies & your concerns have been well noted and will be taken care through corrective actions.

10/10 Excellent

Rohit, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay
Comfortable stay, helpful staff, good ambience, was most reasonable as compared to other hotels which were unduly highly priced. Would recommend this one as compared to other hotels which are unduly highly priced.
Stayed 3 nights in Dec 2017
Response from Front Office Manager on 31 Dec 2017
Dear Guest, Thank you so much for your positive & motivating feedback, we are happy to know that you had a comfortable stay. We wish to welcome you back again.

10/10 Excellent

Vibhu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally Located, Best-in-class, easy approachabl
We went to Jaipur for 2night stay and as always Fortune Select Metropolitan was the best choice. There are couple of reasons to say the same. 1. Best location possible to stay in Jaipur as its centrally located and very close by to the posh locality of C-Scheme. 2. It is also centrally located from the various places to visit in Jaipur. 3. too many options of eating joints nearby. 4. Hotel rooms are very tidy, spacious and the staff is also very courteous and supportive. This was my 2nd stay at this hotel and trust me it was the best decision to stay here.
Stayed 2 nights in Dec 2017
Dear Guest, Thank you so much for your positive & motivating feedback, we are happy to know that you had a comfortable stay. We wish to welcome you back again.

10/10 Excellent

Nirmala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Satisfactory and comfortable stay.
Stayed 3 nights in Nov 2017
Dear Guest, thank you for your positive review, we were also happy to have you stayed with us, we look forward to welcome you soon.

2/10 Terrible

Natalie, Tampa, FL

Disliked: Cleanliness, staff & service, property conditions & facilities
Stay at the Madin next door instead
Although things look nice from far away, upon closer inspection, everything is falling apart. Poor patch jobs in the bathroom. Both of those on the ceiling. Rusty bath fixtures. Dirty light fixtures. Cracking paint. The Wi-Fi is a scam. They don’t explain that one Wi-Fi card is good for 24 hours. They say that it is good for a day. But at the end of the day when you go to get another card, so you lose several hours worth of time, and they charge you to get a new one.
Stayed 1 night in Nov 2017
Response from Front Office Manager on 5 Dec 2017
Dear Guest, Namaste & Greetings Fortune Select Metropolitan, Jaipur!!! At the outset, I would request you to please accept my sincere apologies for the inconvenience caused during your recent stay at Fortune Select Metropolitan, Jaipur. I have discussed your feedback in detail with the entire team, & team also very disappointed to come across such dissatisfaction we assure you that whenever you visit us next, we won't give you any chance to complain. We again thank you for your honest & valuable feedback which will only help us to improve.

10/10 Excellent

Michelle, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Jaipur
We enjoyed our stay here. Very modern, clean, the staff was very pleasant. We went to the spa for a foot massage/scrub and love it! The food at the restaurant was really good.
Stayed 2 nights in Nov 2017
Response from Front Office Manager on 5 Dec 2017
Dear Guest, Thank you so much for your wonderful review, thank you for choosing us, we look forward to welcome you again.

8/10 Good

Kathiravelu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
Stayed 2 nights in Nov 2017
Dear Guest, thank you very much for your promising review, we look forward to welcome you very soon.

8/10 Good

Shakerul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel stay !
Our stay was extremely comfortable and staff behaviour was excellent ! Food is delicious and the chef’s personal interaction with the guests is laudable ! It is indeed very highly recommended to folks visiting Jaipur !!
Stayed 3 nights in Nov 2017
Dear Guest, We delighted to have your very encouraging review, and very are really happy that the team took good care of you and made your stay comfortable & enjoyable. We look forward to welcome you very soon.

8/10 Good

SEVERO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017
Dear Guest, Thank you for your valuable feedback we look forward to welcoming you back again.

10/10 Excellent

Claude, San Jose, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in Jaipur
The hotel was a wonderful oasis in an interesting city. I enjoyed my stay immensely and plan to return often. Priyanka treated me as though I were her grandpa and I appreciated it very much. Your entire staff were very professional and helpful and Priyanka added a very sweet and pleasant flavor to my stay. All accomodations were first class and I look forward to my next visit. Thank you for a restful and enjoyable time.
Stayed 1 night in Oct 2017
Response from Front Office Manager on 5 Dec 2017
Dear Guest,We are very happy to see your happy review and glad to hear that you had a great time and enjoyed the food and services at Fortune Select Metropolitan, Jaipur. Our team takes pride in your recommendation and good experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
exceptional service from all staff. polite, helpful staff. very comfortable and rooms.
Stayed 3 nights in Sep 2017
Response from Front Office Manager on 11 Jul 2019
Dear Guest, Thank you for such a wonderful review, we are really honored & satisfied to know that had comfortable & memorable stay. We look forward to welcome you again at Fortune Select Metropolitan, Jaipur

8/10 Good

mike, texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good service and convient
wood stay again
Stayed 5 nights in Sep 2017
Response from Front Office Manager on 11 Jul 2019
Dear Guest, Thank you for such a wonderful review, we are really honored & satisfied to know that had comfortable & memorable stay. We look forward to welcome you again at Fortune Select Metropolitan, Jaipur

8/10 Good

Prabhjot Singh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

8/10 Good

Dinesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel The room is amazing

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magic
It was awesome! Loved every second and fell in love with Jaipur.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in batter price
Good hotel. You will enjoy but not batter than 5star hotels like crown plaza and Hilton Hotel.

4/10 Poor

srikanth, chennai

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Looked like a lodge and not a 5 star hotel
If you expect a fancy 5 star lobby you ll be disappointed. The staff try to make up for it but the disappointment is deep

10/10 Excellent

Abhijeet Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
A relaxing stay in a comfortable and clean property with great food and breakfast.

6/10 Okay

Alon, Agra

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, good location.
The rooms are clean and comfortable but a bit old. Staff in the lobby very friendly but in the 3rd F restaurant the waiters need some practices in customer service. We had dinner in the hotel restaurant and the Indian food was not tasty (we had chicken tikka and kebab. The breakfast, on the other hand, was good and the cooks and managers were very friendly and help.
Response from Front Office Manager on 7 Mar 2019
As a team we are pleased to know that you were satisfied with your experience of our services and facilities. At Fortune Select Metropolitan, Jaipur, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.

8/10 Good

CHANDRIMA

Liked: Cleanliness, room comfort
it was overall good

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Well located hotel , but a bit run down.
The hotel is very well located, the restaurant is good and the location offers a few dining options if one does not feel using the hotel restaurant. The staff are very good and services oriented. However, while there was nothing fundamentally wrong with the rooms, the hotel is a bit run down. You get the feeling that the rooms are very old and have not been renovated for a long time. Corridor carpets are stained, so while it is a nice hotel it is definitely not a luxury hotel.

10/10 Excellent

Morissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a gem!!
This was our favorite hotel of all on our trip to India. The bed was divine!!! They forced us to buy tickets to the Christmas eve dinner, which was not appreciated. That being said, we did have a great time at the dinner, and the food, ambience, and service were outstanding! It ended up being a blessing in disguise.

6/10 Okay

MARZBAN

Liked: Cleanliness, staff & service, room comfort
Centrally located
A good hotel, centrally located, conveniently close to tourist attractions.

10/10 Excellent

caribbean girl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellence at the highest
Wonderful service, clean rooms and bath,quiet, variety for breakfast. Hospitable, friendly professional staff. Warm welcome, warm departure. Nothing but the best at this hotel. Good value.

10/10 Excellent

Madhvi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely ambience and very comfortable
Staff very helpful and courteous. Great service enjoyed my stay thoroughly

10/10 Excellent

trini visitor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4.5 star modern hotel, good deal
Stayed at fortune select for 3 nights. Rooms,bathrooms, restaurants, pool were all clean and inviting. Hotel staff went above and beyond with their service, friendliness, professionalism and assistance. Breakfast had a good variety of both Indian and western options, buffet style. If in the case of a medical emergency, there are doctors readily available on call attached to the hotel. Good location with a mall adjacent. Steal of a deal.will definitely recommend fortune select.
Response from Front Office Manager on 7 Mar 2019
As a team we are pleased to know that you were satisfied with your experience of our services and facilities. At Fortune Select Metropolitan, Jaipur, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.

10/10 Excellent

Ankit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly place semi luxury family friendly hotel
It is an amazingly located family friendly hotel offering luxurious amenities.

8/10 Good

anil, Singapore

Liked: Staff & service, room comfort
Good hotel close to malls and city
Hotel is located close to city and surrounded by 2 big malls. Hotel entrance is not grand like big chain hotels but staff is good. House keeping staff (especially manager, Mahendra Singh Sharma) was excellent as they upgraded me to bigger room and made sure cleanliness). Hotel breakfast was really decilious and Deepika from restaurant was really helping and packed food for my younger ones for travelling. Overall good hotel with delicious breakfast and very good staff.