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Reviews of Alsisar Haveli - A Heritage Hotel

4 out of 5
Alsisar Haveli - A Heritage Hotel
Sansar Chandra Road, Jaipur, Rajasthan

Reviews

8.8

Excellent

Rating 10 - Excellent. 88 out of 167 reviews" "
Rating 8 - Good. 57 out of 167 reviews" "
Rating 6 - Okay. 15 out of 167 reviews" "
Rating 4 - Poor. 3 out of 167 reviews" "
Rating 2 - Terrible. 4 out of 167 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mandeep, Novato

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was most accommodating. We were given rooms on the 4th floor. My mother didn’t like the steps. The hotel moved us to the first floor/ground floor. Awesome rooms. The decor and areas match the pictures. Very soothing and zen environment to sit and enjoy the Jaipur morning and evening. The food was great. We ate there three nights plus breakfast. Excellent spread. The owner lives on the property and keeps an eye on things. His dog putters around the property.
Stayed 3 nights in Mar 2024

10/10 Excellent

Tayyaba

Stayed 2 nights in Nov 2023

8/10 Good

Pei San

Stayed 1 night in Oct 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect hideaway
The Hotel was a secret little Gem. Tucked away from the hussle and the busy streets of Jaipur. The staff were friendly and Tentative. The only concern was the Massage service as not really what we expected. The decor and the history of the building was very breathtaking
Stayed 6 nights in Aug 2023

10/10 Excellent

Sarbjit

Liked: Cleanliness, staff & service, property conditions & facilities
This property is absolutely beautiful and charming. The staff were attentive. As a solo traveler I felt safe, welcome, and the reception gave great advice on seeing Jaipur.
Stayed 2 nights in Jun 2023

10/10 Excellent

Guy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best place to stay in Jaipur
Alsisar Haveli is one of the most amazing places we stayed in India. Behind its gates is an extraordinary architecture, a lovely pool (great after our long and hot day of visits), a great restaurant both for diner and breakfast, and nice rooms.
Stayed 1 night in May 2023

8/10 Good

Chinmayee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Sankar

Stayed 2 nights in Dec 2022

2/10 Terrible

RAI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the money
Noisy and unhygienic rooms. Staff barely cares for your needs Average food. Most staffs caters to foreigners
Stayed 1 night in Nov 2022

10/10 Excellent

Louella Pais

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is just perfect for short or long stays. Staff very friendly and very charming hotel
Stayed 2 nights in Oct 2022

10/10 Excellent

Arumay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice haveli, beautiful courtyards, mirror-work sitting rooms and historical value while you get to meet very interesting travelers starting from ones on their spiritual journey to ones adopting! Cute little pug of owners running around and looking for pets and lots of space for kids to run around! Great food at the gorgeous dining area as well….only thing is VERY bad wifi situation. If you will keep busy admiring the hotel then no worries but if you need to work then bring your own portable wifi/hotspot!
Stayed 4 nights in Oct 2022

10/10 Excellent

Imrul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Meticulously designed space with a lovely old-timey vibe.
Stayed 3 nights in Aug 2022

8/10 Good

Martine

Stayed 3 nights in Apr 2022

10/10 Excellent

Sankarson

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A spectacular property off the beaten path
A true haveli that revealed itself in layers from a quiet entrance to a spectacular pool.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service, great location, good food, very nice staff
Stayed 3 nights in Oct 2021
Response from Dhruv Singh on 10 Dec 2021
Dear Mr. Donald, We appreciate your honest feedback of our heritage hotel in Jaipur. Would like to welcome you again when you visit Jaipur next.

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2020

10/10 Excellent

Mellanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly beautiful hotel! Unique rooms. Beautiful pool. Good restaurant. Good breakfast. Affordable and quick laundry services.
Stayed 3 nights in Mar 2020

10/10 Excellent

Mimi, Toronto, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique property in an old Rajasthani palace! The bedroom was incredibly spacious and the decor was stunning. The public sitting areas are gorgeous with painting and mirror-work. The restaurant was adequate but the peaceful environment through the rest of the property more than made up for that.
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with group
Disliked: Room comfort
Not recommended
My parents and my friend and I booked two rooms here, both through hotels.com, same room, same price. My parents room was quite a bit larger than ours and had a fridge and a heater. In our room they had hooked up a space heater, which had an outlet plug which was bolted to the wall so you couldn't move it. It was located on the side of one of the beds, so basically the person in the other bed would have to just be cold. Luckily they did bring us a second space heater on request; unluckily, the beds are very tall, so all the heat was going under the bed! The door locks are very unique, but annoying. It's an actual lock, no one knows how to use it at first so all night/morning you get to hear the symphony of other guests banging around trying to lock their doors. There are also screen doors, which you will hear slamming constantly. The call to prayer is very loud in this location, so that will also wake you up very early. When you go to dinner at the hotel's restaurant, they will hover over you for most of your meal, not in a helpful way but in a creepy way. One staff member asked my friend how her food was, she said, "Very good," he said, "It couldn't have been very good since you didn't finish it." Just weird. In all the hotels I've stay in around India, they put 2 bottles of water per person in each room. Here they only put 1. When asked to provide more, they pushed back but finally said okay. The additional water was never provided. Would not recommend booking.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Dec 2019

4/10 Poor

ShiftCRTLEsc, London

Travelled with partner
Liked: Amenities
Disliked: Staff & service
The staff was surly and had poor attitude. The compounds was nice. However, the place could do with a better clean (the room and table tops were dusty), there was mould in the shower. We understand this is a heritage hotel and so was the sheets and towels. The sheets have been through so much that they are rough!
Stayed 2 nights in Nov 2019

10/10 Excellent

John, Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old style hotel with lovely rooms, services and pool.
Stayed 1 night in Apr 2018

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem ... a beautiful oasis to escape the hustle and bustle of Jaipur. Beautiful rooms and lounges. Quiet rooms. Fantastic service. Highly recommended.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, wonderful rooms. There was a great Indian restaurant. They staff was good. There is no elevator so getting around could be a challenge for some. The only negative I have is that the wifi was very spotty. They need to invest in this area.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel
Rooms were great. Very regal. Very clean. Location is not good tho, so plan for that.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to stay here, but menu was only Indian. There should be some more option in meal.
Stayed 2 nights in Apr 2019

2/10 Terrible

Haresh, Jaipur India

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No good service , bathrooms not clean , no towals, very sad , I am not happy with Expedia & they should refund me the amount back
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good service, No towals in the room, not clean
Stayed 2 nights in Mar 2019

10/10 Excellent

Ron

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like everything. Would go back there. Spa very nice
Stayed 2 nights in Feb 2019
Response from Dhruv Singh Alsisar on 27 Feb 2019
Dear Ron, We are glad you enjoyed your stay at Alsisar Haveli. Thank you for your valuable feedback. My staff and I look forward to welcoming you again. Warm regards,

10/10 Excellent

trishala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Dhruv Singh Alsisar on 19 Mar 2019
Dear Trishala, We appreciate your feedback. We would like to welcome you again at our heritage hotel in Jaipur. Regards

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Haven of peace and quiet
Fabulous ancient haveli, a haven of peace and quiet with a spa and swimming pool, just off a busy street. Well maintained, beautifully decorated, clean, good staff, great room on roof, great buffet breakfast and evening meals. Great location - easy to get a tuk-tuk or taxi.
Stayed 3 nights in Dec 2018
Response from Dhruv Singh Alsisar on 24 Dec 2018
Dear Guest, Thank you for sharing your experience and for writing such a lovely review we are very grateful. I am delighted to read your positive feedback regarding our heritage accommodation that was built by my ancestors in 1892. We try to provide all guests with the comforts of a home where they can relax and unwind after a hectic day spent exploring the pink city. My Team and I will look forward to the opportunity of welcoming you back at Alsisar haveli Jaipur. Thank you and best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2018
Response from Dhruv Singh Alsisar on 22 Jan 2019
Thank you for your valuable feedback. We are glad that you enjoyed your stay with us. We look forward to seeing you again. Warm regards Dhruv Singh

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sight seeing trip to Jaipur.
Stayed 2 nights in Dec 2018
Response from Dhruv Singh Alsisar on 22 Jan 2019
Dear Guest We are glad you enjoyed your stay at Alsisar Haveli. Thank you for your valuable feedback. My staff and I look forward to welcoming you again. Warm regards, Dhruv Singh

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service at the reception and restaurant. Very attentive staff. Rooms are spacious. Unfortunately we spent only one night.
Stayed 1 night in Dec 2018
Response from Dhruv Singh Alsisar on 5 Dec 2018
Dear Guest, Thank you so much for sharing your experience and for writing such a lovely review we are very grateful. I am delighted to read your positive feedback regarding our heritage accommodation that was built by my ancestors in 1892. We try to provide all guests with the comforts of a home where they can relax and unwind after a hectic day spent exploring the pink city. We are so glad you had a good time. My Team and I will look forward to the opportunity of welcoming you back at Alsisar haveli Jaipur. Thank you and best regards Dhruv Singh Alsisar

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a truly fantastic Hotel. Has such a lovely atmosphere.IT is like a mini palace. An oasis.
Stayed 2 nights in Sep 2018
Response from Dhruv Singh Alsisar on 4 Oct 2018
Dear Mr. Dave, Glad you enjoyed your stay with us at our hotel Alsisar Haveli, Jaipur. It was our pleasure to serve you at our hotel and do stay with us when you visit Jaipur in your next trip. Regards

6/10 Okay

Verified traveller

Stayed 3 nights in Aug 2018

10/10 Excellent

Olivia, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning
We had such a pleasant stay at the Alsisar Haveli. It is a beautiful place with a great dining area and pool.
Stayed 2 nights in Jul 2018
Response from Dhruv Singh Alsisar on 30 Jul 2018
Dear Olivia, Thanks for sharing your pleasant experience at our hotel Alsisar Haveli, Jaipur with the fellow travellers. We would like to welcome you again at our heritage hotel. Regards

10/10 Excellent

Susan, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis of peace within a very bustling city
Greeted warmly on my arrival and given the impression that nothing would be too much trouble. Beautiful old Haveli buildings restored sympathetcially. Good modern facilities such as wifi and airconditioning. Very well maintained grounds and pool area. Luxuriously appointed and comfortable bedroom and common areas. Like being in a scaled down Palace or Fort. Food at breakfast and dinner buffet was good quality and delicious. I did use the travel desk to arrange a local tour guide (I'm travelling alone) and driver - both were excellent and spoke good English.
Stayed 3 nights in Mar 2018
Response from Dhruv Singh Alsisar on 3 Apr 2018
It was a pleasure to have you stay with us. We are glad you enjoyed your stay. Thank you for a lovely feedback. We try very hard to serve our guests and ensure they get the best of everything here. Thanks once again. We look forward to seeing you again.

6/10 Okay

Yman

Liked: Cleanliness, property conditions & facilities, room comfort
Gorgeous hotel, mediocre restaurant and staff
The hotel is truly breathtaking and the rooms are big and well decorated despite couple of sore spots like certain lamps mounting and such. The pool is beautiful but water is not terribly clean, quite murky. The restaurant is mediocre at best and expensive for their offerings. Just visit Jaipur Modern Kitchen instead, it’s close by. The staff is not too friendly and not too helpful. Such a shame. They don’t seem to smile or enjoy their work. Overall, the hotel is beautiful. A palace indeed. Don’t eat there, don’t try to get help and you’ll be fine.
Stayed 3 nights in Mar 2018
Response from Dhruv Singh Alsisar on 16 Mar 2018
Thank you for your valuable feedback. We take all feedbacks positively and shall work on them to provide better service to our guest in future. We will definitely try to make our staff more comfortable with the English language so that there are no barriers in communication and also make them know how to serve property and how to greet. Thank you once again for your kind words. Hope to see you again soon.

8/10 Good

Susannah

Liked: Cleanliness, property conditions & facilities, room comfort
Super heritage hotel
The heritage hotel was super ,the reception staff were helpful ,unfortunately it depended on which waiter you got ,for service and pleasantness for food ect , we only had snacks and breakfast once ,which was not included ,and could of been a lot better ,the hotel pool needed a good clean at the bottom ,,,how ever ,lovely hotel to stay at ,do t regret it at all ,except what I have mentioned thank you
Stayed 2 nights in Mar 2018
Response from Dhruv Singh Alsisar on 16 Mar 2018
Dear Guest, Thank you for your lovely words. We are sorry for the pool as you had mentioned and we have already acted on it and regarding the breakfast options. We will ensure it is not repeated in the future. Hope to see you again.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Nice place to visit...
The Hotel was very pretty, but a bit rundown. The food was quite good, and the staff was friendly and helpful especially at the restaurant. The man playing the flute in the evenings was great! The location was about 15 minutes outside of the center of the old part of the city. Overall it was a nice experience.
Stayed 2 nights in Feb 2018
Response from Dhruv Singh Alsisar on 16 Mar 2018
Dear Guest, Thank you for your feedback. We strive our best to meet the expectations of our guests and we will definitely take your review into consideration. Hope to see you again.

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2018
Response from Dhruv Singh Alsisar on 16 Mar 2018
We are glad you enjoyed your stay at Alsisar Haveli. Thank you for your valuable feedback. We hope we’ll be seeing you again soon.

10/10 Excellent

Su Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018
Response from Dhruv Singh Alsisar on 3 Mar 2018
Dear Guest, Thanks for rating us 5 out of 5. We glad your enjoyed your stay with us. Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay
Great location inside the city. Very well maintained. Excellent good and service.
Stayed 1 night in Feb 2018
Response from Dhruv Singh Alsisar on 21 Feb 2018
Dear Guest, It was our pleasure serving you at our hotel Alsisar Haveli, Jaipur. We are glad you had a comfortable stay with us. Do visit us soon when you travel to Jaipur. Regards

10/10 Excellent

LINDA, SANTA BARBARA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WONDERFUL HAVELI HERITAGE HOTEL
WE HAD A GROUP OF 8 AT THIS PROPERTY AND EVERYONE ENJOYED THEIR STAYS. STAYED AT THE PROPERTY 2 DIFFERENT TIMES IN A 3 WEEK PERIOD. STAFF WERE PLEASANT AND HELPFUL. FOOD WAS GREAT. THEY HAD ENTERTAINMENT EACH EVENING. LOCATION WAS CENTRAL FOR SIGHTSEEING THOUGH NOT MUCH TO SEE WHEN YOU STEP OUTSIDE. WE USED A LOCAL TUK TUK DRIVER THEY RECOMMENDED NAMED ABDUL FOR SUNRISE TRIP TO THE HAWA MAHAL ON 2 DIFFERENT OCCASIONS. ALSO INCLUDED CASAL RIDE AROUND THE OLD CITY. NO LIFT ONLY STAIRS. ROOMS GENERALLY OPENED UP TO TERRACE AREA THAT OVERLOOKED THE CENTRAL COURTYARD. POOL AREA WAS PRETTY.
Stayed 1 night in Jan 2018
Response from Dhruv Singh Alsisar on 15 Feb 2018
Dear Guest, Thanks a lot for your kind words. We are glad you enjoyed our hospitality. Thanks once again. We look forward to serving you again. Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A superior and gorgeous hotel.
I loved this hotel. It's an old haveli (mansion) and the building and grounds are really beautiful. The rooms are very large and comfortable. You can dine outside, and when the weather is good, it was really lovely to have a meal there. A wonderful traditional musician played in the courtyard during dinner, and don't miss the great Rajput traditional puppet show also there in the courtyard. Service was superior. I forgot some things in the hotel safe and the general manager handled the situation perfectly and kindly. He kept my items secure and did all that I could have hoped, making what could have been a stressful situation into something that was only a slight inconvenience. I appreciated this so very much. This was our favorite hotel during a two week vacation in India.
Stayed 1 night in Jan 2018
Response from Dhruv Singh Alsisar on 26 Jan 2018
Dear Guest, Thankyou for sharing your feedback with other fellow travellers. We really enjoyed serving you at our hotel Alsisar Haveli, Jaipur. We would like to welcome you again at our hotel. Regards Dhruv Singh Alsisar

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous stylish haveli
It has amazingly lovely rooms and outdoor area (with a medium sized pool). However I did not like one of the spirits I ordered. Stick to the wine.
Stayed 2 nights in Nov 2017
Response from Dhruv Singh Alsisar on 26 Jan 2018
Dear Guest, Appreciate your first hand review and glad you enjoyed our stay. We would like to welcome you again. We shall definitely work on the areas you have pointed out and shall make it more memorable stay for travellers visiting us. Regards

8/10 Good

ray, silicon valley,ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old style beautifully maintained .
Nice hotel , but all the shops around hotel are industrial or mechanical . No walking distance restaurants . Very limited band width on wifi .
Stayed 2 nights in Jan 2018
Response from Dhruv Singh Alsisar on 26 Jan 2018
Dear Guest, We appreciate your review shared with fellow travellers but i would like to point out the area outside the hotel premises are not under our control and regarding the wifi its complimentory at our hotel due to which the speed might be an issue as we have to have limitations on band width so everyone can surf comfortably. We would like to welcome you again. Thanking you

10/10 Excellent

Rosalba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, like a mini palace
Stayed 2 nights in Dec 2017
Response from Dhruv Singh Alsisar on 26 Jan 2018
Dear Guest, Thanks for your sharing your opinion about our hotel Alsisar Haveli, Jaipur. We would like to welcome you again. Regards