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Reviews of Bentley Hotel Bosphorus - Special Class

Bentley Hotel Bosphorus - Special Class
Halaskargazi Cad. No 23 Harbiye, Istanbul, Istanbul

Reviews

7.6

Good

Rating 10 - Excellent. 12 out of 27 reviews" "
Rating 8 - Good. 7 out of 27 reviews" "
Rating 6 - Okay. 1 out of 27 reviews" "
Rating 4 - Poor. 3 out of 27 reviews" "
Rating 2 - Terrible. 4 out of 27 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

wesall

Response from Bentley Hotel Bosphorus on 18 Jan 2024
Dear GuestFirst of all, I would like to thank you very much for choosing to stay at the Bentley Hotel Bosphorusand taking the time to express your feedback. We are very happy to read that youroverall experience with us was up to your expectation and you were pleased with the service youhave received from our team.I hope your travel plans will allow you another visit to Istanbul and we will have the pleasure ofwelcome you again in the nearest future.Sincerely,

10/10 Excellent

Mouhammad Lamine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Bentley Hotel Bosphorus on 18 Jan 2024
Dear GuestFirst of all, I would like to thank you very much for choosing to stay at the Bentley Hotel Bosphorusand taking the time to express your feedback. We are very happy to read that youroverall experience with us was up to your expectation and you were pleased with the service youhave received from our team.I hope your travel plans will allow you another visit to Istanbul and we will have the pleasure ofwelcome you again in the nearest future.Sincerely,

10/10 Excellent

Nagehan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Bentley Hotel Bosphorus on 18 Jan 2024
Dear GuestFirst of all, I would like to thank you very much for choosing to stay at the Bentley Hotel Bosphorusand taking the time to express your feedback. We are very happy to read that youroverall experience with us was up to your expectation and you were pleased with the service youhave received from our team.I hope your travel plans will allow you another visit to Istanbul and we will have the pleasure ofwelcome you again in the nearest future.Sincerely,

8/10 Good

Samya Sarlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay in Istanbul
The hotel restoration is great, modern zen and comfortable. I can suggest to add towel hangers in the bathroom, the shower floor can be slippery and finally I did not understand in the beginning what you mean by “Special Class” , I suggest to be more specific for your future customers to avoid surprises.
Stayed 3 nights in Nov 2023

2/10 Terrible

Meral

Nul
Stayed 9 nights in Nov 2023

10/10 Excellent

Pari

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Staff were respectful and very helpful, hotel was clean, close to shopping malls in walking distance and breakfast was great. It was worth the money! 10 out of 10!
Stayed 3 nights in Oct 2023

10/10 Excellent

Mehry

It’s close to all the shops
Stayed 3 nights in Oct 2023

4/10 Poor

Shifteh, mission viejo

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The property is located on a very busy street so you hear car noise and honking all through the night. We stayed for 3 nights and our room was never cleaned even after requesting it and turning on the cleaning light. Had to ask for towel change and ended up getting towels with wholes in them. Shower had no door so water spilled every where and no fan either so it stayed moist and smelled like cigarette smoke. You could even smell cigarette smoke at breakfast as employees smoked right outside the lobby door. Would not recommend this place.

4/10 Poor

Taoufik

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not for a longer stay
very narrow room with window opening onto a shaft and bathroom difficult to access. In short, the reality does not correspond in any way to the images on the reservation site
Stayed 8 nights in Oct 2023

6/10 Okay

Abdullah

Business traveller, Travelled with group
Disliked: Amenities
Good breakfast Difficult to get answer to inquire, poor English speaker,only one at the reception and i do not feel relaxed
Stayed 5 nights in Oct 2023

10/10 Excellent

Nour

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a comfortable stay and everything we requested they were able to provide
Stayed 3 nights in Mar 2023

8/10 Good

Yagmur

Business traveller
Liked: Cleanliness, staff & service, room comfort
Açıkçası konumu için tercih Ettim konum tam Nişantaşı girişi Butik minik hotel , Herkes İlgili kibar kaldığım oda ekonomi oda ve küçük ama hijyen mükemmel. Fiyat Performans güzel
Stayed 2 nights in Dec 2023
Response from Bentley Hotel Bosphorus on 18 Jan 2024
Dear GuestFirst of all, I would like to thank you very much for choosing to stay at the Bentley Hotel Bosphorusand taking the time to express your feedback. We are very happy to read that youroverall experience with us was up to your expectation and you were pleased with the service youhave received from our team.I hope your travel plans will allow you another visit to Istanbul and we will have the pleasure ofwelcome you again in the nearest future.Sincerely,

10/10 Excellent

Hüseyin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Süperin üstünde bir Hotel.Herkese tavsiye ederim.
Stayed 2 nights in Dec 2023
Response from Bentley Hotel Bosphorus on 18 Jan 2024
Dear GuestFirst of all, I would like to thank you very much for choosing to stay at the Bentley Hotel Bosphorusand taking the time to express your feedback. We are very happy to read that youroverall experience with us was up to your expectation and you were pleased with the service youhave received from our team.I hope your travel plans will allow you another visit to Istanbul and we will have the pleasure ofwelcome you again in the nearest future.Sincerely,

10/10 Excellent

Selcuk

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel yeni ve çok temiz, personel çok iyi ilgileniyor
Response from Bentley Hotel Bosphorus on 18 Jan 2024
Dear GuestFirst of all, I would like to thank you very much for choosing to stay at the Bentley Hotel Bosphorusand taking the time to express your feedback. We are very happy to read that youroverall experience with us was up to your expectation and you were pleased with the service youhave received from our team.I hope your travel plans will allow you another visit to Istanbul and we will have the pleasure ofwelcome you again in the nearest future.Sincerely,

2/10 Terrible

Ümit Yasar

Stayed 1 night in Dec 2023
Response from Bentley Hotel Bosphorus on 18 Jan 2024
Dear GuestI would like to thank you for your comments regarding your stay at Bentley Hotel Bosphorus, It is disheartening to know that your experience with us was less than favorable during yourstay. Please allow me to apologize on behalf of our team for the inconvenience you endured, andassure you that this situation is not indicative of the standards we want to be known for, or strive toprovide. Guest feedback is the only true way for us to measure the effectiveness of our servicedelivery and unfortunately in this case, it has come at your expense as well as a poor way for you toremember us by. We place great value in your custom, and your continued relationship withBentley Hotel Bosphorus ; and would be very happy to welcome you back.Looking forward to welcome you back to give you the experience and excellent service you deserve.Sincerely,

2/10 Terrible

Armando Andres

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal poco amable, tuve un problema con mi reserva y no se tomaron el tiempo siquiera en estudiar el caso. Simplemente me dijeron que es lo que hay. Me quede en otro más sencillo y la atención fue de primera y el personal atento y amable. No lo recomiendo
Stayed 1 night in Nov 2023
Response from Bentley Hotel Bosphorus on 18 Jan 2024
Dear GuestI would like to thank you for your comments regarding your stay at Bentley Hotel Bosphorus, It is disheartening to know that your experience with us was less than favorable during yourstay. Please allow me to apologize on behalf of our team for the inconvenience you endured, andassure you that this situation is not indicative of the standards we want to be known for, or strive toprovide. Guest feedback is the only true way for us to measure the effectiveness of our servicedelivery and unfortunately in this case, it has come at your expense as well as a poor way for you toremember us by. We place great value in your custom, and your continued relationship withBentley Hotel Bosphorus ; and would be very happy to welcome you back.Looking forward to welcome you back to give you the experience and excellent service you deserve.Sincerely,

8/10 Good

Ugur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good overall
The hotel was good overall, but the charger in our room was not working which was inconvenient. We asked for a room higher up but they didn't accommodate it so there was noise coming from outside. The staff was constantly arguing between themselves and it was disturbing.
Stayed 2 nights in Oct 2023

10/10 Excellent

Ali berkay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Wing Yan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
有smart TV
Stayed 4 nights in Oct 2023

2/10 Terrible

eyüp

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cok vasat bir otel calisanlarda öyle ayrica terbiyesizler daha detayli yazmak istemiyorum
Stayed 1 night in Oct 2023

10/10 Excellent

Sekul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel muy buena atención y disposición, al lado del metro
Stayed 4 nights in Oct 2023

8/10 Good

gozde

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
kknumu iyi otoparkla ilgişi sıkıntı yok gorevliler yardımsever ve ilgili sadece oda metrajı kucuk biz 1 gece kaldıgımız için problem olmadı ama uzun kalacaksanız geniş odayı tercih etmelisiniz
Stayed 1 night in Sep 2023

10/10 Excellent

Mustafa murat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Hayrettin Ihsan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023