Family Room | Desk, iron/ironing board, free WiFi

Reviews of Palm Hotel Ipoh

3 out of 5
Palm Hotel Ipoh
3, Persiaran Menglembu Suria, Pusat Perniagaan Menglembu Suria, Ipoh, Perak

Reviews

8.8

Excellent

Rating 10 - Excellent. 53 out of 119 reviews" "
Rating 8 - Good. 55 out of 119 reviews" "
Rating 6 - Okay. 9 out of 119 reviews" "
Rating 4 - Poor. 2 out of 119 reviews" "
Rating 2 - Terrible. 0 out of 119 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Yong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2022

8/10 Good

Kong Weng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
average
Stayed 1 night in Dec 2022
Response from Reservation Team on 20 Dec 2022
Thank you for choosing us as your designated stay in Ipoh. We are glad to have served you and your family during your stay with us. We are looking forward to your next visit and support to us. Thank you for your valuable feedback.

10/10 Excellent

ty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room
Stayed 1 night in Nov 2022
Response from Reservation Team on 24 Nov 2022
Thank you for choosing us as your designated stay in Ipoh. We are glad to have served you and your family during your stay with us. We are looking forward to your next visit and support to us. Thank you for your valuable feedback.

8/10 Good

LEE WEI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel, value for money. the surrounding doesn't feel safe and not parking friendly.
Stayed 1 night in Oct 2022
Response from Reservation Team on 17 Oct 2022
Thank you for choosing us as your designated stay in Ipoh. We are glad to have served you and your family during your stay with us. Thank you for your valuable feedback.

8/10 Good

Satwant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & quiet… wonderful place to stay, pillows can be softer
Stayed 4 nights in Oct 2022
Response from Reservation Team on 14 Oct 2022
Thank you for choosing us as your designated stay in Ipoh. We are glad to have served you and your family during your stay with us. We are looking forward to your next visit and support to us. Thank you for your valuable feedback.

6/10 Okay

Rajesh

Business traveller
Liked: Cleanliness
Disliked: Amenities
Clean rooms but nothing else worthwhile
Stayed 1 night in Jun 2022
Response from Palm Garden Hotel on 5 Jul 2022
Thank you for choosing us as your designated stay in Ipoh. We are glad to have served you and your family during your stay with us. Thank you for your valuable feedback.

10/10 Excellent

Satwant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Excellence service. No convenience stores or eateries nearby.
Stayed 2 nights in Feb 2022
Response from Jeslyn on 2 Mar 2022
Thank you for choosing us as your designated stay in Ipoh. We are glad to have served you and your family during your stay with us. We are looking forward to your next visit and support to us. Thank you for your valuable feedback.

10/10 Excellent

Satwant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice rooms
Stayed 4 nights in Feb 2022
Response from Jeslyn on 18 Feb 2022
Thank you for choosing us as your designated stay in Ipoh. We are glad to have served you and your family during your stay with us. We are looking forward to your next visit and support to us. Thank you for your valuable feedback.

10/10 Excellent

Ching York, Petaling Jaya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time of stay, satisfied with the hotel cleanliness, spacious room & the comfy bed.
Stayed 1 night in Dec 2021
Response from Jeslyn on 10 Feb 2022
Thank you for choosing us as your designated stay in Ipoh. We are glad to have served you and your family during your stay with us. We are looking forward to your next visit and support to us. Thank you for your valuable feedback.

10/10 Excellent

Khairun Nissa

Stayed 3 nights in Sep 2020
Response from Jeslyn Ng on 2 Oct 2020
Thank you for choosing us as your designated stay in Ipoh. We are glad to have served you and your family during your stay with us. We are looking forward to your next visit and support to us. Thank you for your valuable feedback.

10/10 Excellent

Amos Lim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor check in
As for the hotel is perfect but the check in is very slow and the parking is less and without security guards to attend to the front door also.
Stayed 1 night in Aug 2020
Response from Jeslyn Ng on 24 Aug 2020
Thank you for choosing us as your designated stay in Ipoh. We are glad to have served you and your family during your stay with us. We will look into these issue and rectify them. Thank you for your valuable feedback.

8/10 Good

Chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place clean & nice to stay. Quite place & it very near to town. We hope to have a general water dispenser for guest easy for us to take water. Nowadays water is common in hotels.
Stayed 2 nights in Jun 2020
Response from Jeslyn Ng on 6 Jul 2020
Thank you for choosing us as your designated stay in Ipoh. We are glad to have served you and your family during your stay with us. We are looking forward to your next visit and support to us. Thank you for your valuable feedback.

8/10 Good

HERRIES

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious
The hotel still well maintained & it just opposite the AEON Falim. The room is spacious and clean, it look just like the photos. It comes with coffee table and 2 arm chairs. The bed is comfortable. Rain showers is nice. Never have parking problem. I think not too far from city & quite near to Menglembu.
Stayed 1 night in Jun 2020
Response from Jeslyn Ng on 24 Jun 2020
Thank you for choosing us as your designated stay in Ipoh. We are glad to have served you and your family during your stay with us. We are looking forward to your next visit and support to us. Thank you for your valuable feedback.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no freezer to keep my drink in cool.
Stayed 1 night in Jun 2020
Response from Jeslyn Ng on 19 Jun 2020
Thank you for choosing us as your designated stay in Ipoh. We are glad to have served you and your family during your stay with us. Thank you for your valuable feedback.

8/10 Good

Tan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020
Response from Jeslyn Ng on 19 Jun 2020
Thank you for choosing us as your designated stay in Ipoh. We are glad to have served you and your family during your stay with us. We are looking forward to your next visit and support to us. Thank you for your valuable feedback.

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Stayed 1 night in Mar 2020

8/10 Good

Si Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & comfortable small hotel ...
It was very pleasant , particularly like they’ve Astro Chinese channel as most hotels in Ipoh fon’t have ... The room is good & there’s a very nice dim sums restaurant just 2 doors down !
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Dec 2019
Response from Jeslyn on 20 Jan 2020
Thank you for choosing us as your designated stay in Ipoh. We are glad to have served you and your family during your stay with us. We are looking forward to your next visit and support to us. Thank you for your valuable feedback.

10/10 Excellent

nmohdr, Sg Petani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious and clean
Stayed 1 night in Dec 2019
Response from Jeslyn on 7 Jan 2020
Thank you for choosing us as your designated stay in Ipoh. We are glad to have served you and your family during your stay with us. We are looking forward to your next visit and support to us. Thank you for your valuable feedback.

10/10 Excellent

nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Room was very clean and spacious and getting around was easy and convenient.
Stayed 1 night in Dec 2019
Response from Jeslyn on 23 Dec 2019
Thank you for choosing us as your designated stay in Ipoh. We are glad to have served you and your family during your stay with us. We are looking forward to your next visit and support to us. Thank you for your valuable feedback.

8/10 Good

Loh

Travelled with family
Liked: Staff & service, room comfort
Room for improvement.
Our second time staying in your hotel. First time was 1 year ago. Towel was very new and clean. This time round towel looks worn. Flooring sticky due to the wood glue. Hate it cos I need to wear the slipper so that the glue does not stick to my feet. Lost the first time good feel.
Stayed 3 nights in Dec 2019
Response from Jeslyn on 23 Dec 2019
Thank you for choosing us as your designated stay in Ipoh. We are sorry for the inconvenience being caused during your stay with us. We will look into it and rectify it soonest possible. Thank you for your valuable feedback.

10/10 Excellent

nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous.
Neat and cosy place. Driving around was easy and close to Aeon Mall, convenient.
Stayed 3 nights in Dec 2019
Response from Jeslyn on 23 Dec 2019
Thank you for choosing us as your designated stay in Ipoh. We are glad to have served you and your family during your stay with us. We are looking forward to your next visit with us and support to us. Thank you for your valuable feedback.

8/10 Good

Mohd nizam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
spacious room
spacious room and clean
Stayed 1 night in Dec 2019
Response from Jeslyn on 13 Dec 2019
Thank you for choosing us as your designated stay in Ipoh. We are glad to have serve you and your family during your stay with us. We are looking forward to your next visit and support to us. Thank you for your valuable feedback.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Will come back againnext time.
Stayed 1 night in Nov 2019
Response from Jeslyn on 6 Dec 2019
Thank you for choosing us as your designated stay in Ipoh. We are glad to have serve you and your family during your stay with us. We are looking forward to your next visit and support with us. Thank you for your valuable feedback.

8/10 Good

Nicole, KL

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good stay with reasonable price.
Stayed 1 night in Sep 2019
Response from Jeslyn on 11 Nov 2019
Thank you for choosing us as your designated stay in Ipoh. We are glad to have serve you and your family during your stay with us. We are looking forward to your next visit and support with us. Thank you for your valuable feedback.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking space. No mini fridge provide for hot weather . No air machine.
Stayed 2 nights in Oct 2019
Response from Jeslyn on 21 Oct 2019
Thank you for choosing us as your designated stay in Ipoh. We are pleased to inform you that as per stated in Expedia, we do not provide mini fridge and air purifier. Thank you for your valuable feedback.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is very good, room is clean and neat, staff is good. Just that they don't provide toothbrush and toothpaste, all amenities got.
Stayed 1 night in Oct 2019
Response from Jeslyn on 15 Oct 2019
Thank you for choosing us as your designated stay in Ipoh. We are glad to have serve you and your family during your stay with us. We are looking forward to your next visit and support to us. Thank you for your valuable feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
A very comfort stay. Hotel is clean and the room is spacious.
Stayed 1 night in Oct 2019
Response from Jeslyn on 15 Oct 2019
Thank you for choosing us as your designated stay in Ipoh. We are glad to have serve you and your family during your stay with us. Thank you for your valuable feedback.

4/10 Poor

Natalie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
There is no wardrobe, there's no sound prove in the room or tje design shouldnot name ad HOTEL, the whole night could hear other hotel guest walk along the walkway, the whole night you could hear upstairs movement 🙄🙄🙄🙄
Stayed 1 night in Sep 2019
Response from Jeslyn on 2 Oct 2019
Thank you for choosing us as your designated stay in Ipoh. We are sorry for the inconvenience being caused during your stay with us. We will look into this issue and rectify them. Thank you for your valuable feedback.

8/10 Good

Fiey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and room is spacious.
Stayed 2 nights in Sep 2019
Response from Jeslyn on 21 Sept 2019
Thank you for choosing us as your designated stay in Ipoh. We are glad to have serve you and your family during your stay with us. We are looking forward to your next visit and support to us. Thank you for your valuable feedback.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and had a good rest. Been here several times and will be back. Simple and clean and near where I want to be
Stayed 1 night in Sep 2019
Response from Jeslyn on 17 Sept 2019
Thank you for choosing us as your designated stay in Ipoh. We are glad to have serve you and your family during your stay with us. We are looking forward to your next visit and support to us. Thank you for your valuable feedback.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything look new and clean. Value for money.
Stayed 1 night in Sep 2019
Response from Jeslyn on 12 Sept 2019
Thank you for choosing us as your designated stay in Ipoh. We are glad to have serve you and your family during your stay with us. We are looking forward to your next visit and stay with us. Thank you for your valuable feedback.

10/10 Excellent

MSCHEL, Petaling Jaya, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved my stay at this hotel.
Checked in late in the evening and stayed for a night, staff were friendly. The corridors are quite echo-ey. Room was great, clean and comfy. The furnitures seemed new. Free bottled water and 3-in-1 coffee packets. There's shampoo, body shampoo, shower cap. TV worked pretty well but I prefer to watch on my iPad. Check out was a breeze.
Stayed 1 night in Aug 2019
Response from Jeslyn on 4 Sept 2019
Thank you for choosing us as your designated stay in Ipoh. We are glad to have serve you and your family during your stay with us. We are looking forward to your next visit and support to us. Thank you for your valuable feedback.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our repeat visit & appreciate those cleanliness & excellent service by the staff
Stayed 2 nights in Aug 2019
Response from Jeslyn on 28 Aug 2019
Thank you for choosing us as your designated stay in Ipoh. We are glad to have serve you and your family during your stay with us. We are looking forward to your next visit and support to us. Thank you for your valuable feedback.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Jul 2019
Response from Jeslyn on 28 Aug 2019
Thank you for choosing us as your designated stay in Ipoh. We are glad to have serve you and your family during your stay with us. We are looking forward to your next visit and support to us. Thank you for your valuable feedback.

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019
Response from Jeslyn on 28 Aug 2019
Thank you for choosing us as your designated stay in Ipoh. We are glad to have serve you and your family during your stay with us. We are looking forward to your next visit and support to us. Thank you for your valuable feedback.

10/10 Excellent

Amos Lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming atmosphere
The place is fantastic but there is too many mosquitoes at the lobby and even in the rooms that I slap on my back to the blanket that it's full of blood so it must prevent it from happening as it might carry malaria bacteria. After all it's a good stay but change the lobby to a brighter outlook so no mosquitoes will breed around it.
Stayed 1 night in Jul 2019
Response from Jeslyn on 28 Aug 2019
Thank you for choosing us as your designated stay in Ipoh. We are truly sorry for the inconvenience being caused during your stay with us. We will look into this issue and rectify them soonest possible. We hope that this is not going to be a hindrance to your goodself for your next visit with us. Thank you for your valuable feedback.

8/10 Good

LIL, Kuala Lumpur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Basic hotel. Room is clean and comfy. Plenty of on-grade parking in front of the hotel.
Stayed 1 night in Jul 2019
Response from Jeslyn on 28 Aug 2019
Thank you for choosing us as your designated stay in Ipoh. We are glad to have serve you and your family during your stay with us. We are looking forward to your next visit and support to us. Thank you for your valuable feedback.

10/10 Excellent

Amos Lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
The stay was fantastic with a good view and very pleasant place that I surely will recommend to all my friends and family members
Stayed 1 night in Jul 2019
Response from Jeslyn on 28 Aug 2019
Thank you for choosing us as your designated stay in Ipoh. We are glad to have serve you and your family during your stay with us. We are looking forward to your next visit and support to us. Thank you for your valuable feedback.

8/10 Good

Hew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Jeslyn on 28 Aug 2019
Thank you for choosing us as your designated stay in Ipoh. We are glad to have serve you and your family during your stay with us. We are looking forward to your next visit and support to us. Thank you for your valuable feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Happy with the stay....Nice to have 4 firm pillows
Stayed 1 night in Jun 2019
Response from Jeslyn on 19 Jun 2019
Thank you for choosing us as your designated stay in Ipoh. We are glad to have serve you and your family during your stay with us. We are looking forward to your next visit and support to us. Thank you for your valuable feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019
Response from Jeslyn on 19 Jun 2019
Thank you for choosing us as your designated stay in Ipoh. We are glad to have serve you and your family during your stay with us. We are looking forward to your next visit and support to us. Thank you for your valuable feedback.

10/10 Excellent

Lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 4 nights in Jun 2019
Response from Jeslyn on 12 Jun 2019
Thank you for choosing us as your designated stay in Ipoh. We are glad to have serve you and your family during your stay with us. We are looking forward to your next visit and support to us. Thank you for your valuable feedback.

10/10 Excellent

Cheefong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good to stay. Can come again next trip. Nothing more for feedback
Stayed 1 night in May 2019
Response from Jeslyn on 3 Jun 2019
Thank you for choosing us as your designated stay in Ipoh. We are glad to have serve you and your family during your stay with us. We are looking forward to your next visit and support to us. Thank you for your valuable feedback.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from Jeslyn on 3 Jun 2019
Thank you for choosing us as your designated stay in Ipoh. We are glad to have serve you and your family during your stay with us. We are looking forward to your next visit with us and support to us. Thank you for your valuable feedback.

8/10 Good

junyee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
love the room design and feel comfortable and clean. Just the parking area feel unsafe.
Stayed 1 night in Mar 2019
Response from Jeslyn on 27 Apr 2019
Thank you for choosing us as your designated stay in Ipoh. We will look into the comment and rectify the issue soonest possible. We are looking forward to your next visit with us. Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019
Response from Michelle on 2 Apr 2019
Thank you for choosing us as your designated hotel. We would love to see you again at Palm Hotel Ipoh. Thank you and have a great day ahead!

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2019
Response from Michelle on 2 Apr 2019
Thank you for choosing us as your designated hotel. We would love to see you again at Palm Hotel Ipoh. Thank you and have a great day ahead!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from Michelle on 2 Apr 2019
Thank you for choosing us as your designated hotel. We would love to see you again at Palm Hotel Ipoh. Thank you and have a great day ahead!

8/10 Good

LIM, Petaling Jaya, MY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant & comfy stay. New & modern design. Convenient for those who has drive in Ipoh. Soundproofing need to be improved, as i was thought my room was being open but actually is next door's sound...
Stayed 2 nights in Feb 2019
Response from Michelle on 6 Mar 2019
Thank you for choosing us as your designated hotel. We would love to see you again at Palm Hotel Ipoh. Thank you and have a great day ahead!