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Reviews of The Park Hyderabad

5 out of 5
The Park Hyderabad
22, RajBhavan Road, Somajiguda, Hyderabad, Andhra Pradesh

Reviews

7.2

Good

Rating 10 - Excellent. 92 out of 344 reviews" "
Rating 8 - Good. 110 out of 344 reviews" "
Rating 6 - Okay. 70 out of 344 reviews" "
Rating 4 - Poor. 30 out of 344 reviews" "
Rating 2 - Terrible. 42 out of 344 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Narayan

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Older property with an outdated style. Fixtures not working properly in the room including lights and showers
Stayed 1 night in Feb 2024
Response from Ajit Singh Garcha on 22 Feb 2024
Dear Guest, Thank you for your recent stay at The Park, Hyderabad. It was a great pleasure having you with us. I really appreciate you taking the time out of your busy schedule to write and share your valuable feedback.We appreciate your honest review, and we apologize for any inconvenience you experienced during your stay. We understand the importance of maintaining our property to the highest standards, and your comments will be shared with our maintenance team to address the issues you mentioned regarding fixtures not working properly in the room.Request you to treat this incident in isolation, as it is our earnest endeavour to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable.I once again thank you for your support and look forward to welcoming you back to The Park, Hyderabad.Best Regards,Ajit Singh GarchaArea General Manager

10/10 Excellent

SEYED ABBAS

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a 4 days stay. When ever coming to Hyderabad will stay in the same hote, clean and good staff
Stayed 4 nights in Feb 2024
Response from Ajit Singh Garcha on 20 Feb 2024
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay.We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaArea General Manager

8/10 Good

Harsha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 4 nights in Dec 2023
Response from Ajit Singh Garcha on 1 Feb 2024
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay.We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaArea General Manager

6/10 Okay

Vinod

Stayed 4 nights in Jan 2024
Response from Ajit Singh Garcha on 10 Feb 2024
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay.We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaArea General Manager

10/10 Excellent

Kaushiki

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Ajit Singh Garcha on 1 Feb 2024
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay.We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaArea General Manager

10/10 Excellent

JAGANNADHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Ajit Singh Garcha on 1 Feb 2024
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay.We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaArea General Manager

10/10 Excellent

Mehul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was amazing and service was very good.
Stayed 4 nights in Dec 2023
Response from Ajit Singh Garcha on 1 Feb 2024
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay.We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaArea General Manager

10/10 Excellent

Santosh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Ajit Singh Garcha on 1 Feb 2024
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay.We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaArea General Manager

8/10 Good

Sushila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Park Hyderabad Hotel Stay
Everything was fine but the bathroom was wet. Also, we used the hotel's restaurant to dine in. The lamb biryani was cold. It looks like it was bulk-cooked and put in the fridge and not heated properly. When requested it was heard but still not piping hot. It has put me off Biriyani. My other concern is that the phone in our room was not working. When a call came it rang continuously and we couldn't answer it. We requested for it to be looked at, and people did come and do something to it but there were no changes.
Stayed 3 nights in Dec 2023
Response from Ajit Singh Garcha on 1 Feb 2024
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay.We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaArea General Manager

10/10 Excellent

Sanjay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 5 nights in Nov 2023
Response from Ajit Singh Garcha on 1 Feb 2024
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay.We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaArea General Manager

6/10 Okay

Suhel

Travelled with family
Liked: Staff & service, amenities
Overall experience was good but the restroom water was not draining.
Stayed 1 night in Nov 2023
Response from Ajit Singh Garcha on 6 Dec 2023
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay. We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. However, we have noted your concerns and assure you that appropriate steps will be taken to address these issues as required. A standard operating procedure has been initiated to avoid such occurrence in future.Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaGeneral Manager

6/10 Okay

Tahereh

Location was good but services needed improvement
Stayed 3 nights in Nov 2023
Response from Ajit Singh Garcha on 28 Nov 2023
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay. We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. However, we have noted your concerns and assure you that appropriate steps will be taken to address these issues as required. A standard operating procedure has been initiated to avoid such occurrence in future.Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaGeneral Manager

6/10 Okay

Nivedith

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A hotel in shambles. Not a 5 star
The hotel is in shambles - with a massive attempt to hold it together by a great staff. Clearly the owners / management haven’t invested a single rupee in its upkeep since it was built. Taps falling apart & leaking. Paint peeling, windows dirty … it’s for it all. It’s the cheapest *5 star - for a reason. Expect a three star hotel and all will be okay.
Stayed 2 nights in Nov 2023
Response from Ajit Singh Garcha on 10 Nov 2023
Dear Guest, Greetings from The Park Hyderabad!Thank you for your recent stay at The Park, Hyderabad. It was a great pleasure having you with us. I really appreciate you taking the time out of your busy schedule to write and share your valuable feedback.It is very sad to note that you had an unpleasant experience. Kindly accept my sincere apologies for inconveniences caused. I have personally discussed your valued comments with the concerned departmental head and team and briefed them suitably. Corrective measures have been taken to avoid such occurrence in future. Request you to treat this incident in isolation, as it is our earnest endeavour to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable.I once again thank you for your support and look forward to welcoming you back to The Park, Hyderabad.Best Regards,Ajit Singh GarchaGeneral Manager

8/10 Good

Enoch

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay with good facilities & Great food
We enjoyed our stay at The Park hotel, especially the food served at the Verandah restaurant and the fine dining in Aish was a exquisite experience which we would thoroughly recommend every guest to experience. The front desk staff, and others we spoke with were all pleasant and courteous.
Stayed 3 nights in Oct 2023
Response from Ajit Singh Garcha on 10 Nov 2023
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay. We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaGeneral Manager

10/10 Excellent

Rajendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good...place it is good... room are awesome...
Stayed 2 nights in Oct 2023
Response from Ajit Singh Garcha on 3 Nov 2023
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay. We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaGeneral Manager

10/10 Excellent

Madhannagari Naveen Kumar

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Oct 2023
Response from Ajit Singh Garcha on 1 Nov 2023
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay. We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaGeneral Manager

8/10 Good

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in the Heart of Hyderabad
Check in was fast and easy, even at 5 am. The bed was comfortable and the room had a great view of the lake. It was quite noisy between the very loud, live music by the pool and the festival on the street below. The location is very convenient for walking around the Hussain Sagar Lake.
Stayed 2 nights in Oct 2023
Response from Ajit Singh Garcha on 28 Oct 2023
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay. We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaGeneral Manager

10/10 Excellent

Prabhakar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Experience
The stay is very good. I have stayed here multiple times and would not hesitate to staty again.
Stayed 1 night in Oct 2023
Response from Ajit Singh Garcha on 12 Oct 2023
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay. We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaGeneral Manager

6/10 Okay

Ashish

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
So much potential but no interest in renewing room
Shower room was leaking water into bedroom Curtain didn’t go up Ac was stuck on 18deg so it was very cold
Stayed 2 nights in Sep 2023
Response from Ajit Singh Garcha on 4 Oct 2023
Dear Guest, Greetings from The Park Hyderabad!!!Thank you for your recent stay at The Park, Hyderabad. It was a great pleasure having you with us. I really appreciate you taking the time out of your busy schedule to write and share your valuable feedback.It is very sad to note that you had an unpleasant experience. Kindly accept my sincere apologies for inconveniences caused. I have personally discussed your valued comments with the concerned departmental head and team and briefed them suitably. Corrective measures have been taken to avoid such occurrence in future. Request you to treat this incident in isolation, as it is our earnest endeavour to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable.I once again thank you for your support and look forward to welcoming you back to The Park, Hyderabad.Best Regards,Ajit Singh GarchaGeneral Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyderabad Hospitality: A Hidden Gem at The Park
I recently had the pleasure of staying at The Park Hyderabad, and I must say, it was an exceptional experience from start to finish. First and foremost, the service at this hotel is top-notch. Mr. Maheshwar at the reception went above and beyond to ensure a smooth check-in process and was always available to assist with any questions or requests throughout my stay. His professionalism and helpfulness were truly remarkable. The operator service at the hotel was also commendable. They were prompt and attentive, making it easy to access various hotel amenities and services with just a quick call. One of the highlights of my stay was the spa experience, and that was thanks to the talented masseuse, Melodia. Her expertise and skill in delivering a relaxing and rejuvenating massage were outstanding. It was a true oasis of tranquility, and I left feeling completely refreshed. The overall ambiance and cleanliness of the hotel were impressive. The rooms were well-maintained, offering a comfortable and stylish retreat after a day of exploring the city. In conclusion, my stay at The Park Hyderabad was nothing short of exceptional. The attentive and helpful staff, including Mr. Maheshwar, the efficient operator service, and the skilled spa masseuse, Melodia, all contributed to a memorable and enjoyable stay. I highly recommend this hotel to anyone looking for a welcoming experience in Hyderabad.
Stayed 3 nights in Sep 2023
Response from Ajit Singh Garcha on 4 Oct 2023
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay. We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaGeneral Manager

8/10 Good

Piush

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a short walk to Hyderabad’s Hussain Sagar lake and the famous Necklace road.The metro station too is within 5 minutes walk.
Stayed 1 night in Sep 2023
Response from Ajit Singh Garcha on 23 Sept 2023
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay. We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaGeneral Manager

6/10 Okay

Prashant

Travelled with family
Everything is as expensive from the room to the food and drinks , cost not justified
Stayed 1 night in Sep 2023
Response from Ajit Singh Garcha on 19 Sept 2023
Dear Guest, Greetings from The Park Hyderabad!!!Thank you for your recent stay at The Park, Hyderabad. It was a great pleasure having you with us. I really appreciate you taking the time out of your busy schedule to write and share your valuable feedback.It is very sad to note that you had an unpleasant experience. Kindly accept my sincere apologies for inconveniences caused. I have personally discussed your valued comments with the concerned departmental head and team and briefed them suitably. Corrective measures have been taken to avoid such occurrence in future. Request you to treat this incident in isolation, as it is our earnest endeavour to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable.I once again thank you for your support and look forward to welcoming you back to The Park, Hyderabad.Best Regards,Ajit Singh GarchaGeneral Manager

6/10 Okay

Ashish

Stayed 2 nights in Aug 2023
Response from General Manager on 24 Aug 2023
Dear Guest, Greetings from The Park Hyderabad!!!Thank you for your recent stay at The Park, Hyderabad. It was a great pleasure having you with us. I really appreciate you taking the time out of your busy schedule to write and share your valuable feedback.It is very sad to note that you had an unpleasant experience. Kindly accept my sincere apologies for inconveniences caused. I have personally discussed your valued comments with the concerned departmental head and team and briefed them suitably. Corrective measures have been taken to avoid such occurrence in future. Request you to treat this incident in isolation, as it is our earnest endeavour to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable.I once again thank you for your support and look forward to welcoming you back to The Park, Hyderabad.Best Regards,Ajit Singh GarchaGeneral Manager

2/10 Terrible

Suresh

Disliked: Cleanliness, staff & service, property conditions & facilities
I paid extra for lake view room. When checking in they did not mention that they don’t have no more lake view rooms and check me to the regular room. When I submitted the request no response from management. Front desk representative who was checking me in was terrible in communicating and rude behavior. I had to check out early because not happy with the service.
Stayed 2 nights in Jul 2023
Response from Ajit Singh Garcha on 8 Jul 2023
Dear Guest, Greetings from The Park Hyderabad!!!Thank you for your recent stay at The Park, Hyderabad. It was a great pleasure having you with us. I really appreciate you taking the time out of your busy schedule to write and share your valuable feedback.It is very sad to note that you had an unpleasant experience. Kindly accept my sincere apologies for inconveniences caused. I have personally discussed your valued comments with the concerned departmental head and team and briefed them suitably. Corrective measures have been taken to avoid such occurrence in future. Request you to treat this incident in isolation, as it is our earnest endeavour to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable.I once again thank you for your support and look forward to welcoming you back to The Park, Hyderabad.Best Regards,Ajit Singh GarchaGeneral Manager

2/10 Terrible

Venkata Laxmi Narasamma

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible experience ! Surprised to such a known chain like the park has such poor service. I had back pain due to fracture and was made to wait for an hour at reception desk for allotment of room which was booked and paid in full at Expedia site. Real nightmare 😡
Stayed 1 night in Jun 2023
Response from General Manager on 21 Jun 2023
Dear Guest,Greetings from The Park Hyderabad!!!Thank you for your recent stay at The Park, Hyderabad. It was a great pleasure having you with us. I really appreciate you taking the time out of your busy schedule to write and share your valuable feedback.It is very sad to note that you had an unpleasant experience. Kindly accept my sincere apologies for inconveniences caused. I have personally discussed your valued comments with the concerned departmental head and team and briefed them suitably. Corrective measures have been taken to avoid such occurrence in future. Request you to treat this incident in isolation as it is our earnest endeavour to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable.I once again thank you for your support and look forward to welcoming you back to The Park, Hyderabad.Best Regards,Ajit Singh GarchaGeneral Manager

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in May 2023
Response from General Manager on 11 May 2023
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay. We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaGeneral Manager

8/10 Good

Sundeep

Stayed 1 night in Apr 2023
Response from General Manager on 9 May 2023
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay. We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaGeneral Manager

2/10 Terrible

Thamer

Stayed 1 night in Feb 2023
Response from Ajit Singh Garcha on 25 Feb 2023
Dear Guest,Greetings from The Park Hyderabad!!!Thank you for your recent stay at The Park, Hyderabad. It was a great pleasure having you with us. I really appreciate you taking the time out of your busy schedule to write and share your valuable feedback.It is very sad to note that you had an unpleasant experience. Kindly accept my sincere apologies for inconveniences caused. I have personally discussed your valued comments with the concerned departmental head and team and briefed them suitably. Corrective measures have been taken to avoid such occurrence in future. Request you to treat this incident in isolation as it is our earnest endeavour to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable.I once again thank you for your support and look forward to welcoming you back to The Park, Hyderabad.Best Regards,Ajit Singh GarchaGeneral Manager

10/10 Excellent

Harjeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best value for your money
Stayed 2 nights in Feb 2023
Response from Ajit Singh Garcha on 11 Feb 2023
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay. We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaGeneral Manager

4/10 Poor

Akshay

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Star hotel worse than OYO
It says it is a star hotel, but trust me you can find a better OYO than the hotel. The room was dirty, the bathtub had hair, the bed was uncomfortable, the walls were dirty with stains, the curtain was torn from the sides, the bed was torn from the side, and lastly what was the lowest point for me, the bathroom light was hanging free. Never returning here.
Stayed 2 nights in Feb 2023
Response from Ajit Singh Garcha on 9 Feb 2023
Dear Guest,Greetings from The Park Hyderabad!!!Thank you for your recent stay at The Park, Hyderabad. It was a great pleasure having you with us. I really appreciate you taking the time out of your busy schedule to write and share your valuable feedback.It is very sad to note that you had an unpleasant experience. Kindly accept my sincere apologies for inconveniences caused. I have personally discussed your valued comments with the concerned departmental head and team and briefed them suitably. Corrective measures have been taken to avoid such occurrence in future. Request you to treat this incident in isolation as it is our earnest endeavour to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable.I once again thank you for your support and look forward to welcoming you back to The Park, Hyderabad.Best Regards,Ajit Singh GarchaGeneral Manager

10/10 Excellent

Rama Krishna

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean place and a free upgrade to a lake view room
Response from General Manager on 7 Jan 2023
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay. We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaGeneral Manager

6/10 Okay

Saibal

Business traveller
Disliked: Staff & service, property conditions & facilities
Staff and service team in rooms are pathetic
Response from General Manager on 27 Dec 2022
Dear Guest,Greetings from The Park Hyderabad!!!Thank you for your recent stay at The Park, Hyderabad. It was a great pleasure having you with us. I really appreciate you taking the time out of your busy schedule to write and share your valuable feedback.It is very sad to note that you had an unpleasant experience. Kindly accept my sincere apologies for inconveniences caused. I have personally discussed your valued comments with the concerned departmental head and team and briefed them suitably. Corrective measures have been taken to avoid such occurrence in future. Request you to treat this incident in isolation as it is our earnest endeavour to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable.I once again thank you for your support and look forward to welcoming you back to The Park, Hyderabad.Best Regards,Ajit Singh GarchaGeneral Manager

10/10 Excellent

Rajan

Stayed 3 nights in Nov 2022
Response from Ajit Singh Garcha on 26 Nov 2022
Dear Guest,Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay. We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us.Best Regards,Ajit Singh GarchaGeneral Manager

4/10 Poor

Murali

Travelled with family
Liked: Staff & service
Bed is not comfortable and the sheets are a bit dirty. Not on par with other hotels at same rate.
Stayed 3 nights in Nov 2022
Response from Ajit Singh Garcha on 21 Nov 2022
Dear Guest,Greetings from The Park Hyderabad!!!Thank you for your recent stay at The Park, Hyderabad. It was a great pleasure having you with us. I really appreciate you taking the time out of your busy schedule to write and share your valuable feedback.It is very sad to note that you had an unpleasant experience. Kindly accept my sincere apologies for inconveniences caused. I have personally discussed your valued comments with the concerned departmental head and team and briefed them suitably. Corrective measures have been taken to avoid such occurrence in future. Request you to treat this incident in isolation as it is our earnest endeavour to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable.I once again thank you for your support and look forward to welcoming you back to The Park, Hyderabad.Best Regards,Ajit Singh GarchaGeneral Manager

2/10 Terrible

williams

Stayed 12 nights in Dec 2021

8/10 Good

sree charan

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Amazing service!
Stayed 1 night in Dec 2021
Response from General Manager on 22 Dec 2021
Dear Guest, Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay. We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us. Best Regards, Anirban Simlai General Manager

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2021
Response from General Manager on 20 Dec 2021
Dear Guest, Greetings from The Park Hyderabad!!! Thank you for your recent stay at The Park, Hyderabad. It was a great pleasure having you with us. I really appreciate you taking the time out of your busy schedule to write and share your valuable feedback. It is very sad to note that you had an unpleasant experience. Kindly accept my sincere apologies for inconveniences caused. I have personally discussed your valued comments with the concerned departmental head and team and briefed them suitably. We are also having a root cause analysis along with the training department to rectify these loop holes and majorly focusing on skills training to the staff. Corrective measures have been taken to avoid such occurrence in future. Request you to treat this incident in isolation as it is our earnest endeavour to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable. I once again thank you for your support and look forward to welcoming you back to The Park, Hyderabad. Best Regards, Anirban Simlai General Manager

6/10 Okay

SABARI NATHAN

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Rooms and hallways could have been cleaned better. Some rooms were full of smokes.
Stayed 1 night in Dec 2021
Response from General Manager on 17 Dec 2021
Dear Guest, Greetings from The Park Hyderabad!!! Thank you for your recent stay at The Park, Hyderabad. It was a great pleasure having you with us. I really appreciate you taking the time out of your busy schedule to write and share your valuable feedback. It is very sad to note that you had an unpleasant experience. Kindly accept my sincere apologies for inconveniences caused. I have personally discussed your valued comments with the concerned departmental head and team and briefed them suitably. We are also having a root cause analysis along with the training department to rectify these loop holes and majorly focusing on skills training to the staff. Corrective measures have been taken to avoid such occurrence in future. Request you to treat this incident in isolation as it is our earnest endeavour to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable. I once again thank you for your support and look forward to welcoming you back to The Park, Hyderabad. Best Regards, Anirban Simlai General Manager

4/10 Poor

Pranav

Travelled with family, Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Unclean and poorly maintained rooms. The hall ways reeked of bad smells. Despite being a good looking property on the outside, it is poorly maintained and disappointing. The bedsheets were nasty with all kinds stains.
Stayed 1 night in Dec 2021
Response from General Manager on 17 Dec 2021
Dear Guest, Greetings from The Park Hyderabad!!! Thank you for your recent stay at The Park, Hyderabad. It was a great pleasure having you with us. I really appreciate you taking the time out of your busy schedule to write and share your valuable feedback. It is very sad to note that you had an unpleasant experience. Kindly accept my sincere apologies for inconveniences caused. I have personally discussed your valued comments with the concerned departmental head and team and briefed them suitably. We are also having a root cause analysis along with the training department to rectify these loop holes and majorly focusing on skills training to the staff. Corrective measures have been taken to avoid such occurrence in future. Request you to treat this incident in isolation as it is our earnest endeavour to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable. I once again thank you for your support and look forward to welcoming you back to The Park, Hyderabad. Best Regards, Anirban Simlai General Manager

8/10 Good

Viswanathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in could have been better. Was asked to take a king bed for 2 people and it was informed to them that there was a specific request for a twin bed. The reply we got is hotel is fully booked and not available. Finally we got the room after a 10 min wait. Also the luggage was given up in the room after 3 reminders. Otherwise stay is comfortable
Stayed 1 night in Dec 2021
Response from General Manager on 15 Dec 2021
Dear Guest, Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay. We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. We have noted your concerns and assure you that appropriate steps will be taken to address these issues as required. A standard operating procedure has been initiated to avoid such occurrence in future. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us. Best Regards, Anirban Simlai General Manager

2/10 Terrible

Vamshi

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2021

2/10 Terrible

SHIV

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible experience
Totally run down. The photos you see on the internet and the actual rooms have only 10% overlap. In a nutshell, everything is filthy - lobby, corridor, reception, rooms - I literally saw used alcohol bottles rolling in the fire exit stairs. The hotel is so poorly managed that they don’t even have masks to offer to guests who are in need. Please avoid at any cost!
Stayed 2 nights in Nov 2021
Response from General Manager on 30 Nov 2021
Dear Guest, Greetings from The Park Hyderabad!!! Thank you for your recent stay at The Park, Hyderabad. It was a great pleasure having you with us. I really appreciate you taking the time out of your busy schedule to write and share your valuable feedback. It is very sad to note that you had an unpleasant experience. Kindly accept my sincere apologies for inconveniences caused. I have personally discussed your valued comments with the concerned departmental head and team and briefed them suitably. We are also having a root cause analysis along with the training department to rectify these loop holes and majorly focusing on skills training to the staff. Corrective measures have been taken to avoid such occurrence in future. Request you to treat this incident in isolation as it is our earnest endeavour to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable. I once again thank you for your support and look forward to welcoming you back to The Park, Hyderabad. Best Regards, Anirban Simlai General Manager

2/10 Terrible

Vishnu, DALLAS

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most worst experience I ever had. The hotel is in such a bad condition, you feel like you are sleeping in a slum area. Rooms and bathrooms stink, Furniture is broken, Floors are sticky, Lenins and towels are dirty and the list goes along. Avoid stay at this place at all costs.
Stayed 1 night in Nov 2021
Response from General Manager on 24 Nov 2021
Dear Guest, Greetings from The Park Hyderabad!!! Thank you for your recent stay at The Park, Hyderabad. It was a great pleasure having you with us. I really appreciate you taking the time out of your busy schedule to write and share your valuable feedback. It is very sad to note that you had an unpleasant experience. Kindly accept my sincere apologies for inconveniences caused. I have personally discussed your valued comments with the concerned departmental head and team and briefed them suitably. We are also having a root cause analysis along with the training department to rectify these loop holes and majorly focusing on skills training to the staff. Corrective measures have been taken to avoid such occurrence in future. Request you to treat this incident in isolation as it is our earnest endeavour to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable. I once again thank you for your support and look forward to welcoming you back to The Park, Hyderabad. Best Regards, Anirban Simlai General Manager

2/10 Terrible

Naveen Rao

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Waste of money. I booked 7 days then canceled immediately after seeing the room. Don’t waste money
Stayed 6 nights in Oct 2021
Response from General Manager on 18 Oct 2021
Dear Guest, Greetings from The Park Hyderabad!!! Thank you for your recent stay at The Park, Hyderabad. It was a great pleasure having you with us. I really appreciate you taking the time out of your busy schedule to write and share your valuable feedback. It is very sad to note that you had an unpleasant experience. Kindly accept my sincere apologies for inconveniences caused. I have personally discussed your valued comments with the concerned departmental head and team and briefed them suitably. We are also having a root cause analysis along with the training department to rectify these loop holes and majorly focusing on skills training to the staff. Corrective measures have been taken to avoid such occurrence in future. Request you to treat this incident in isolation as it is our earnest endeavour to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable. I once again thank you for your support and look forward to welcoming you back to The Park, Hyderabad. Best Regards, Anirban Simlai General Manager

2/10 Terrible

NAGENDRA

Stayed 1 night in Sep 2021
Response from General Manager on 1 Oct 2021
Dear Guest, Greetings from The Park Hyderabad!!! Thank you for your recent stay at The Park, Hyderabad. It was a great pleasure having you with us. I really appreciate you taking the time out of your busy schedule to write and share your valuable feedback. It is very sad to note that you had an unpleasant experience. Kindly accept my sincere apologies for inconveniences caused. I have personally discussed your valued comments with the concerned departmental head and team and briefed them suitably. We are also having a root cause analysis along with the training department to rectify these loop holes and majorly focusing on skills training to the staff. Corrective measures have been taken to avoid such occurrence in future. Request you to treat this incident in isolation as it is our earnest endeavour to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable. I once again thank you for your support and look forward to welcoming you back to The Park, Hyderabad. Best Regards, Anirban Simlai General Manager

8/10 Good

Tanya

Stayed 5 nights in Aug 2021
Response from General Manager on 1 Oct 2021
Dear Guest, Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay. We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us. Best Regards, Anirban Simlai General Manager

2/10 Terrible

Raghunandan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible Manager denied room in the night
Stayed 1 night in Sep 2021
Response from General Manager on 1 Oct 2021
Dear Guest, Greetings from The Park Hyderabad!!! Thank you for your recent stay at The Park, Hyderabad. It was a great pleasure having you with us. I really appreciate you taking the time out of your busy schedule to write and share your valuable feedback. It is very sad to note that you had an unpleasant experience. Kindly accept my sincere apologies for inconveniences caused. I have personally discussed your valued comments with the concerned departmental head and team and briefed them suitably. We are also having a root cause analysis along with the training department to rectify these loop holes and majorly focusing on skills training to the staff. Corrective measures have been taken to avoid such occurrence in future. Request you to treat this incident in isolation as it is our earnest endeavour to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable. I once again thank you for your support and look forward to welcoming you back to The Park, Hyderabad. Best Regards, Anirban Simlai General Manager

10/10 Excellent

Sanjeev kumar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from General Manager on 1 Oct 2021
Dear Guest, Warm greetings from The Park Hyderabad and thank you for your feedback regarding your recent stay. We are very pleased to learn that you had a comfortable stay in our property and happy to note that you found most of our services up to your satisfaction. Thank you once again for the valuable feedback and your patronage of The Park Hyderabad. The Team and I look forward to welcoming you back to a better and enriching stay with us. Best Regards, Anirban Simlai General Manager

2/10 Terrible

Pradeep kakumanu

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad
Stayed 4 nights in Aug 2021
Response from General Manager on 3 Sept 2021
Dear Guest, Greetings from The Park Hyderabad!!! Thank you for your recent stay at The Park, Hyderabad. It was a great pleasure having you with us. I really appreciate you taking the time out of your busy schedule to write and share your valuable feedback. It is very sad to note that you had an unpleasant experience. Kindly accept my sincere apologies for inconveniences caused. I have personally discussed your valued comments with the concerned departmental head and team and briefed them suitably. We are also having a root cause analysis along with the training department to rectify these loop holes and majorly focusing on skills training to the staff. Corrective measures have been taken to avoid such occurrence in future. Request you to treat this incident in isolation as it is our earnest endeavour to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable. I once again thank you for your support and look forward to welcoming you back to The Park, Hyderabad. Best Regards, Anirban Simlai General Manager

4/10 Poor

Abraham

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good: front desk staff was friendly and helpful. Bad: the hotel was definitely a great property several years ago, but has visibly fallen into disrepair. Clearly not well maintained. Fittings/fixtures/furniture/floor is all old and ill-maintained. Breakfast was below average. I fell for the Park brandname into booking here.
Stayed 1 night in Aug 2021
Response from General Manager on 3 Sept 2021
Dear Guest, Greetings from The Park Hyderabad!!! Thank you for your recent stay at The Park, Hyderabad. It was a great pleasure having you with us. I really appreciate you taking the time out of your busy schedule to write and share your valuable feedback. It is very sad to note that you had an unpleasant experience. Kindly accept my sincere apologies for inconveniences caused. I have personally discussed your valued comments with the concerned departmental head and team and briefed them suitably. We are also having a root cause analysis along with the training department to rectify these loop holes and majorly focusing on skills training to the staff. Corrective measures have been taken to avoid such occurrence in future. Request you to treat this incident in isolation as it is our earnest endeavour to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable. I once again thank you for your support and look forward to welcoming you back to The Park, Hyderabad. Best Regards, Anirban Simlai General Manager