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Reviews of The Manohar Hyderabad

4.5 out of 5
The Manohar Hyderabad
Begumpet Airport Exit Road, Begumpet, Hyderabad, Andhra Pradesh

Reviews

4.8
Rating 10 - Excellent. 14 out of 143 reviews" "
Rating 8 - Good. 19 out of 143 reviews" "
Rating 6 - Okay. 21 out of 143 reviews" "
Rating 4 - Poor. 33 out of 143 reviews" "
Rating 2 - Terrible. 56 out of 143 reviews" "

5.0/10

Cleanliness

5.2/10

Staff & service

4.6/10

Amenities

4.4/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bibhu

Stayed 3 nights in Mar 2024

6/10 Okay

harikumarreddy

Liked: Cleanliness
Disliked: Staff & service
Property is accessible to many amenities, staff are irresponsible and don't have service orientation
Stayed 4 nights in Mar 2024

4/10 Poor

soumitra

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Manohar for 2 days
Stayed 2 nights in Dec 2023

2/10 Terrible

Jayaprakash, Sanford

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This used to be a nice hotel many years ago. There’s no maintenance now. Looks like a run down hotel. Horrible experience.
Stayed 1 night in Dec 2023

2/10 Terrible

Sudheer

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Asif

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
nice place to stay, Restaurants, and transportation easy available, shopping is nearby. Recommended...
Stayed 3 nights in Jun 2023

6/10 Okay

Bhaskar

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

2/10 Terrible

Anshuman

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

4/10 Poor

Michelle

Travelled with family and small children
Disliked: Cleanliness, amenities
The property is old and there was mold in our room. The food was expensive for the value. And most of the extra facilities were not in service.
Stayed 4 nights in Sep 2023

2/10 Terrible

Anandh

Stayed 1 night in Sep 2023

2/10 Terrible

Gowtham

Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
food is terrible
Stayed 1 night in Jul 2023
Response from Chandan Chanchal, Vice- President, The Manohar Hyd on 16 Aug 2023
Dear Guest,Namaste & Greetings from The Manohar Hyderabad!First of all it gives me great pleasure to earnestly show my gratitude for having chosen the The Manohar as the preferred venue for your stay during your visit to Hyderabad.While going through your feedback regarding “Poor quality of food served during your stay, which resulted in sever discomfort to you” While apologizing for the inconvenience caused to you, I would like to assure you that your observation have been discussed with our management team and suitable action initiated.Let me assure you that it is our constant endeavor to provide high standards of personalized service and efficiency and would request you to not to hold this particular incident as a reflection of our overall services. I look forward to meeting you in person on your next visit to Hyderabad. Do let me know of your travel plan as to enable me to make necessary arrangements.We look forward to your continued patronage.With Best Regards

4/10 Poor

Vikram Reddy

Travelled with family
Disliked: Cleanliness
Bed mattress is hard No dental kit & shaving kit No brochure to explain the facilities available Worn out hangers etc
Stayed 1 night in May 2023
Response from Chandan Chanchal, General Manager, The Manohar Hyd on 9 Jun 2023
Dear Mr Reddy,Namaste & Greetings from The Manohar Hyderabad!First of all, it gives me great pleasure to earnestly show my gratitude for having chosen The Manohar as the preferred venue for your stay during your visit to Hyderabad.While going through the Review, I observed your adverse Comment on improving. While apologizing for the inconvenience caused to you, I would like to assure you that your observation has been discussed with our management team and suitable action initiated.Let me assure you that it is our constant endeavor to provide high standards of personalized service and efficiency and would request you to not to hold this particular incident as a reflection of our overall services. I look forward to meeting you in person on your next visit to Hyderabad. Do let me know of your travel plan as to enable me to make necessary arrangements.We look forward to your continued patronage.With Best Regards

4/10 Poor

Tituraj

Business traveller
Disliked: Cleanliness, property conditions & facilities
OK Stay. Used to be a fantastic place but due to lack of upkeep it is falling apart. Sad to see how a beautiful property is getting worn out.
Stayed 2 nights in May 2023
Response from Chandan Chanchal, General Manager, The Manohar Hyd on 9 Jun 2023
Dear Mr Tituraj,Namaste & Greetings from The Manohar Hyderabad!First of all, it gives me great pleasure to earnestly show my gratitude for having chosen The Manohar as the preferred venue for your stay during your visit to Hyderabad.While going through the Review, I observed your adverse Comment on improving. While apologizing for the inconvenience caused to you, I would like to assure you that your observation has been discussed with our management team and suitable action initiated.Let me assure you that it is our constant endeavor to provide high standards of personalized service and efficiency and would request you to not to hold this particular incident as a reflection of our overall services. I look forward to meeting you in person on your next visit to Hyderabad. Do let me know of your travel plan as to enable me to make necessary arrangements.We look forward to your continued patronage.With Best Regards

2/10 Terrible

Rajeshwar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property doesnt looks same how it is showing very old infrastructure most unhygienic place . Food is worst - I got black shirt button in vada - I still kept photograph . We are on tight schedule , Govt team must inspect such property condition and food quality
Stayed 1 night in Mar 2023

2/10 Terrible

Rajeshwar

Travelled with family
Disliked: Cleanliness, staff & service
Property doesn't look same as shown in picture it's really in worst condition . Food is not hygiene , I got shirt button in my vada complained raise to manager . Overall it's too risky to stay here . Property must be inspected .
Stayed 2 nights in Feb 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Property but has very poor maintenance. The bathroom drain outlet was blocked and even after complaining they did not repair it. Ultimately next day shifted to another room. The gym is not functional.
Stayed 3 nights in Feb 2023

8/10 Good

Ashish

Travelled with family
Liked: Cleanliness, amenities
The property is located very centrally close to all amenities. The property is dated and certainly needs an update. Staff was not bad but not too good as well..so a neutral review.
Stayed 1 night in Feb 2023

2/10 Terrible

Rohit

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

4/10 Poor

Rakesh

Stayed 2 nights in Nov 2022

2/10 Terrible

Ramchander

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very bad and terrible hotel for the rate
Its time now for the hotel management to decide whether to keep it or to demolish and reconstruct with decent infrastructure. Everything in this hotel must be replaced. Lets keep it simple this way.
Stayed 1 night in Nov 2022

4/10 Poor

Vipul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad experience, Wi-Fi is bad, hotel stinks, old and beat up from inside, services are really bad.

4/10 Poor

Rohithaksha

Business traveller
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The bed was bad, seemed like it was never washed. The place is not clean enough.

10/10 Excellent

Pandimuni

Stayed 2 nights in Oct 2022

4/10 Poor

Stanley

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

2/10 Terrible

NEELIMA

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022

2/10 Terrible

Santosh

Disliked: Cleanliness, staff & service, property conditions & facilities
Same on you on Hotels.com for this property
Over all very bad experience Front desk staff behavior unprofessional and rude. As of show room and hotel pictures just opposite like old , dirty, zero maintenance. I told about the cleaning and ac isn’t working on front desk they said talk to hotel.com. I’m frequently traveling but this is worst hotel I ever seen I went there 12:30pm and they gave us room 5:30 after changing 5 times room and after all this room unclean and without amenities.
Stayed 1 night in May 2022

2/10 Terrible

MEENA

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I am surprised the hotel shows up as 5 stars in google search. It’s not even a 1 star. The bathrooms are dilapidated and the linens and sheets are dirty. The food in the complimentary breakfast is surprisingly ok though.
Stayed 3 nights in Apr 2022
Response from The Manohar on 3 May 2022
Dear Guest. Thank you for sharing your feedback. Feed backs like these help us improve guest experience. We understand that there has been a service lapse from our end. Kindly treat this as an exception and do not bar your experience based on this. Kindly allow us an opportunity to serve you again. We look forward to your return. Thanks & Regards Chandan Kumar Chanchal General Manager The Manohar

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel. Do not recommend.
It is worse than a motel.There is no hygiene. All used cups and plates kept on on the carridors. And it looks been laying for hours. Some basica like toilet paper, soapbar , hand soap is not prasent.
Stayed 1 night in Apr 2022
Response from Chandan Kumar Chanchal on 3 May 2022
Dear Guest. Thank you for sharing your feedback. Feed backs like these help us improve guest experience. We understand that there has been a service lapse from our end. Kindly treat this as an exception and do not bar your experience based on this. Kindly allow us an opportunity to serve you again. We look forward to your return. Thanks & Regards Chandan Kumar Chanchal General Manager The Manohar

2/10 Terrible

Hemanth

Travelled with family
There was no breakfast provided
Stayed 1 night in Apr 2022
Response from Chandan Kumar Chanchal on 3 May 2022
Dear Guest. Thank you for sharing your feedback. Feed backs like these help us improve guest experience. We understand that there has been a service lapse from our end. Kindly treat this as an exception and do not bar your experience based on this. Kindly allow us an opportunity to serve you again. We look forward to your return. Thanks & Regards Chandan Kumar Chanchal

2/10 Terrible

Ravi Teja

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We reached the hotel at 2:30 pm. The room was not ready. We booked a club house room with king bed but the front desk said all rooms with king bed are occupied and said they would give us a room with double beds. We said okay and took the room. The room was dirty and there were no towels in the room and we had to call the room service 5 times and they brought it after 30 mins. The washroom was not cleaned properly. We checkout within an hour and went for a better hotel. You really need to maintain the hotel if you want to stay in business, thank you.
Stayed 1 night in Apr 2022
Response from Chandan Kumar Chanchal on 3 May 2022
Dear Sir, Namaste & Greetings from The Manohar Hyderabad! First of all it gives me great pleasure to earnestly show my gratitude for having chosen the The Manohar as the preferred venue for your stay during your visit to Hyderabad While going through the Review, I observed your Comment on improving the amenities in the room. While apologizing for the inconvenience caused to you, I would like to assure you that your observation have been discussed with our management team and suitable action initiated. Let me assure you that it is our constant endeavor to provide high standards of personalized service and efficiency and would request you to not to hold this particular incident as a reflection of our overall services. I look forward to meeting you in person on your next visit to Hyderabad. Do let me know of your travel plan as to enable me to make necessary arrangements. We look forward to your continued patronage. With Best Regards. Chandan Kumar Chanchal General Manager The Manohar, Hyderabad

4/10 Poor

Immanuel

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
old rooms
Stayed 2 nights in Mar 2022
Response from Chandan Kumar Chanchal on 3 May 2022
Dear Sir, Namaste & Greetings from The Manohar Hyderabad! First of all it gives me great pleasure to earnestly show my gratitude for having chosen the The Manohar as the preferred venue for your stay during your visit to Hyderabad While going through the Review, I observed your Comment on improving prompt customer service. While apologizing for the inconvenience caused to you, I would like to assure you that your observation have been discussed with our management team and suitable action initiated. Let me assure you that it is our constant endeavor to provide high standards of personalized service and efficiency and would request you to not to hold this particular incident as a reflection of our overall services. I look forward to meeting you in person on your next visit to Hyderabad. Do let me know of your travel plan as to enable me to make necessary arrangements. We look forward to your continued patronage. With Best Regards Chandan Kumar Chanchal General Manager The Manohar

10/10 Excellent

Saurabh

Stayed 2 nights in Mar 2022

4/10 Poor

karuna

Stayed 1 night in Mar 2022

2/10 Terrible

Pandurangarao

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Chandan Kumar Chanchal on 4 May 2022
Dear Guest. Namaste & Greetings from The Manohar Hyderabad! First of all, it gives me great pleasure to earnestly show my gratitude for having chosen The Manohar as the preferred venue for your stay during your visit to Hyderabad While going through the Review, I observed your adverse Comment on improving While apologizing for the inconvenience caused to you, I would like to assure you that your observation has been discussed with our management team and suitable action initiated. Let me assure you that it is our constant endeavor to provide high standards of personalized service and efficiency and would request you to not to hold this particular incident as a reflection of our overall services. I look forward to meeting you in person on your next visit to Hyderabad. Do let me know of your travel plan as to enable me to make necessary arrangements. We look forward to your continued patronage. With Best Regards Chandan Kumar Chanchal General Manager The Manohar, Hyderabad

2/10 Terrible

Vijayakumar

Stayed 1 night in Feb 2022
Response from Chandan Kumar Chanchal on 4 May 2022
Dear Sir, Namaste & Greetings from The Manohar Hyderabad! First of all it gives me great pleasure to earnestly show my gratitude for having chosen the The Manohar as the preferred venue for your stay during your visit to Hyderabad While going through the Review, I observed your Comment on improving prompt customer service. While apologizing for the inconvenience caused to you, I would like to assure you that your observation have been discussed with our management team and suitable action initiated. Let me assure you that it is our constant endeavor to provide high standards of personalized service and efficiency and would request you to not to hold this particular incident as a reflection of our overall services. I look forward to meeting you in person on your next visit to Hyderabad. Do let me know of your travel plan as to enable me to make necessary arrangements. We look forward to your continued patronage. With Best Regards Chandan Kumar Chanchal General Manager The Manohar

4/10 Poor

Prajwal

Stayed 1 night in Feb 2022

2/10 Terrible

Vedhas

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t let pictures fool you. My room was not ready when I reached there at 6:00pm even though check in was at 2:00pm. Staff was busy ani took 20 mins to entertain us. Rooms are old, dull and unclean. Restaurant dinner is not worth the price.
Stayed 1 night in Dec 2021
Response from FOM on 24 Feb 2022
Dear Sir, Namaste & Greetings from The Manohar Hyderabad! At the out set it gives me great pleasure to earnestly show my gratitude for having chosen The Manohar as the preferred venue for your stay during your visit to Hyderabad While going through the Review, I observed your Comment While apologizing for the inconvenience caused to you, I would like to assure you that your observation have been discussed with our management team and suitable action initiated. Let me assure you that it is our constant endeavor to provide high standards of personalized service and efficiency and would request you to not to hold this particular incident as a reflection of our overall services. I look forward to meeting you in person on your next visit to Hyderabad. Do let me know of your travel plan as to enable me to make necessary arrangements. We look forward to your continued patronage. With Best Regards Arun Karthik Front Office Manager The Manohar, Hyderabad

2/10 Terrible

Joshua R

Stayed 2 nights in Dec 2021

2/10 Terrible

Akhil

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

2/10 Terrible

Vigna

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Used sheets were used for bedding. The staff didn’t even bother to change the sheets while giving a room. The cushion sofa chair was dusty and had marks. Lot of small cockroaches in the room, hand soap holder was rusty. The bedding is not clean. No microwave, iron , facial tissues in the room. I wonder why it’s given a 5 star hotel rating.
Stayed 1 night in Nov 2021
Response from Amarnath on 5 Dec 2021
Dear Ms Vigna, Greetings from The Manohar, Hyderabad!!! I am sorry to learn that you did not find the team to be prompt. I have shared your feedback with the departments and with more training, I am confident that you will see a marked improvement on your next visit to our hotel. I request you to treat this incident in isolation and let it not mark the impression of the hotel, as it is our earnest endeavor to provide you with the highest level of service and to ensure that your visit to The Manohar, Hyderabad is most enjoyable and comfortable. The team and I look forward to your next visit and assure you of our best attention at all times. I sincerely hope that you will reconsider your decision of not staying with us. Regards Amarnath Dy FOM The Manohar, Hyderabad

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Overall it was good
Stayed 4 nights in Aug 2021
Response from Amarnath on 16 Aug 2021
Dear Esteemed Guest, Greetings from The Manohar, Hyderabad. Thank you for sharing your valuable feedback. It’s inspiring to know your over all stay experience and comments on our facilities and services. Our services will only improve, based on your feedback. Guest experience is our highest priority and it is always gratifying to receive such valuable comments. We look forward to welcoming you back for many more enriching moments at The Manohar, Hyderabad. Sincerely, Amarnath Dy FOM The Manohar, Hyderabad

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very very bad.
I did not stay at the hotel coz i found service to b very very bad the travel desk person had confirmed me to pick me up from the station but he did not come, i had to manage self to reach the hotel. hotel did not had Air conditioner working instead they offered me a fan when i refuted they offered me one more fan and they did not had entire hotel functioning, i was offered room on ground floor where there was no sun light, no ventilation in absence of A/c. overall i found myself stuck in a bad situation as it was lockdown i could not find a cab to shift to another hotel after an hour i managed to find a cab after several request.
Stayed 3 nights in May 2021
Response from Amarnath on 27 May 2021
Dear Esteemed Guest, Greetings from The Manohar, Hyderabad. Thank you for taking the time to tell us about your experience at The Manohar, Hyderabad. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At The Manohar, Hyderabad we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amarnath Dy FOM The Manohar, Hyderabad

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
This place is pretty beat up
Stayed 1 night in May 2021
Response from Amarnath on 27 May 2021
Dear Esteemed Guest, Greetings from The Manohar, Hyderabad!!! I am sorry to learn that you did not find the team to be prompt. I have shared your feedback with the departments and with more training, I am confident that you will see a marked improvement on your next visit to our hotel. I request you to treat this incident in isolation and let it not mark the impression of the hotel, as it is our earnest endeavor to provide you with the highest level of service and to ensure that your visit to The Manohar, Hyderabad is most enjoyable and comfortable. The team and I look forward to your next visit and assure you of our best attention at all times. I sincerely hope that you will reconsider your decision of not staying with us. Regards Amarnath Dy FOM The Manohar, Hyderabad

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was perfect with easy access to all places that i wanted to goto. the staff were friendly.
Stayed 2 nights in Apr 2021
Response from The Manohar on 4 May 2021
Dear Mr Prithiv Vasudevan, Greetings from The Manohar, Hyderabad. Thank you for sharing your valuable feedback. It’s inspiring to know your over all stay experience and comments on our facilities and services. Our services will only improve, based on your feedback. Guest experience is our highest priority and it is always gratifying to receive such valuable comments. We look forward to welcoming you back for many more enriching moments at The Manohar, Hyderabad. Sincerely, Amarnath Dy FOM The Manohar, Hyderabad

8/10 Good

Verified traveller

Stayed 10 nights in Feb 2020
Response from Amarnath on 26 Feb 2020
Dear Guest, Greeting from The Manohar Hotel, Hyderabad. Thank you for sharing your valuable feedback. It’s inspiring to know your over all stay experience and comments on our facilities and services. Our services will only improve, based on your feedback. Guest experience is our highest priority and it is always gratifying to receive such valuable comments. We look forward to welcoming you back for many more enriching moments at The Manohar Hotel Hyderabad.

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2020
Response from Amarnath (Dy FOM) on 31 Jan 2020
Dear Guest, Greeting from The Manohar Hotel, Hyderabad. Thank you for sharing your valuable feedback. It’s inspiring to know your over all stay experience and comments on our facilities and services. Our services will only improve, based on your feedback. Guest experience is our highest priority and it is always gratifying to receive such valuable comments. We look forward to welcoming you back for many more enriching moments at The Manohar Hotel Hyderabad. Sincerely, Manager The Manohar Hyderabad Begumpet

2/10 Terrible

V V MANOHAR

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid if you can
Please avoid if possible. Hotel is in a terrible shape with mosquitoes and bed bugs. Not worth the price they are asking
Stayed 1 night in Jan 2020
Response from Manager, The Manohar on 23 Jan 2020
Dear Guest, Greetings from The Manohar Hotel, Hyderabad. Thank you for taking the time to tell us about your experience at the Manohar Hyderabad Begumpet. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Manohar, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manager The Manohar Hyderabad Begumpet

2/10 Terrible

Verified traveller

Travelled with family and small children
It's a Fraud. Its either hotel or Expedia. 2019 October I have booked a room in this hotel for my mom, wife and 1-year-old son through Expedia. Due to some flight delay, they reached the hotel at 10:00 PM with the itinerary print out. But the hotel management said there is no room booked. When I called Expedia customer care they called the hotel to refund the amount but the hotel refused to return the amount. It's Expedia's responsibility to refund my money back but this critical issue. I was using Expedia from a long time after this incident I stopped using Expedia and recommend to my family and friends to NOT to use any of the Expedia services. My family suffered badly that night to find another hotel on that day night.
Stayed 2 nights in Oct 2019
Response from Sheraz Khaja on 27 Jan 2020
Dear Guest, Namaste & Greetings from The Manohar Hyderabad! Thank you for taking the time to write us a review. We would like to sincerely apologize for the poor experience you had with us at the time of check-in. Let me assure you that it is our constant endeavor to provide high standards of personalized service and efficiency and would request you to not to hold this particular incident as a reflection of our overall services. I look forward to meeting you in person on your next visit to Hyderabad. Do let me know of your travel plan as to enable me to make necessary arrangements. We look forward to your continued patronage. With Best Regards Sheraz Khaja Revenue Manager

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Things I liked - Breakfast - Location - Staff is courteous Things I didnt liked - No hand towels - You need to chase them to keep bath towels once the room service is done - Hot kettle not working (later replaced with broken kettle though working) - Fridge not working - Service is worse than budget hotel - Swimming pool not cleaned properly
Stayed 5 nights in Dec 2019
Response from Reservations on 5 Jan 2020
Dear Guest, Greetings from The Manohar Hotel, Hyderabad. Thank you for taking the time to tell us about your experience at the Manohar Hyderabad Begumpet. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Manohar, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manager The Manohar Hyderabad Begumpet