Aerial view

Reviews of Taj Falaknuma Palace

5 out of 5
Taj Falaknuma Palace
Engine Bowli Falaknuma, Hyderabad, Andhra Pradesh

Reviews

10

Exceptional

Rating 10 - Excellent. 87 out of 91 reviews" "
Rating 8 - Good. 1 out of 91 reviews" "
Rating 6 - Okay. 2 out of 91 reviews" "
Rating 4 - Poor. 1 out of 91 reviews" "
Rating 2 - Terrible. 0 out of 91 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful. Lovely staff.
Stayed 4 nights in Mar 2024

10/10 Excellent

Babu, Stamford

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely an unbelievable place, a palace worthy of royalty and the staff was the best in class and service. We will stay in no other place when we visit again.
Stayed 3 nights in Feb 2024

10/10 Excellent

Ameya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exquisite palace and wonderful service
Wonderful stay at the beautiful palace. Top class service. Nothing is too much trouble for each and every staff member. Personalised and bespoke service. Highly recommended place to stay whilst in Hyderabad.
Stayed 3 nights in Dec 2023

10/10 Excellent

bhavik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary Stay
The service, quality and attention to detail is next to none. This is a good piece of history to experience living in!
Stayed 1 night in Nov 2023

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loving!
The most amazing service. Treated like royalty and we have their basic room. The architecture was gorgeous. The food so tasty!! Just need an English movie channel.
Stayed 1 night in Nov 2023

8/10 Good

Gopal, Somerset

Stayed 1 night in Aug 2023

10/10 Excellent

Sheela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was the best stay we have had in India so far in our 30 years of travelling. What made it outstanding was its simple elegance of the guest rooms and the grandeur of the main palace was well maintained and kept. It was a surreal experience to be enjoyed, savoured and repeated for sure. The staff were extremely kind and took care of all our needs and beyond. If you feel you need to celebrate or simply thank yourself for being you , stay here to be royalty and be treated like one.
Stayed 1 night in Jul 2023

10/10 Excellent

Sheila

Stayed 2 nights in Jul 2023

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rediscover old world charm
We had the most amazing stay at the Taj Falaknuma Palace. The staff constantly went out of their way to ensure that all our needs were taken care of, besides surprising us with unexpected little extras every day. It was the most relaxing stay we have had in years, and I hope we will be able to visit again some time in the future.
Stayed 3 nights in Jun 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

4/10 Poor

chaitanya, Manvel

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Lakshmi, Chesterfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once i arrived on the property, everyone in the staff were extremely polite and accommodating. They went above and beyond to meet my needs and make me comfortable. The customer service is excellent either at the onsite restaurants or for any room related services. However, before arriving on the the property I made several calls and this accommodating nature of the staff did not come through during the conversations which is very unfortunate because overall the staff and management exceeded my expectations and I have not seen this at any other hotels I stayed. Advice to the property is to train the staff to be more flexible and accommodating for customer calls before they arrive on the property. I especially want to thank the manager of the property MA Qayyum and the duty manager Mohammad Aabid and the other staff at the reception and restaurant staff for making my stay comfortable and enjoyable.
Stayed 2 nights in Mar 2023

10/10 Excellent

Joe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly experience
Stayed 2 nights in Mar 2023

10/10 Excellent

Alnoor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb in every way. Difficult to imagine how it could be better. New Year’s eve party was splendid too.

10/10 Excellent

Saaju

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abosolute genius
Stayed 1 night in Sep 2022

10/10 Excellent

Lubna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, ambience and food were world class
Stayed 2 nights in Aug 2022

10/10 Excellent

Hima

Stayed 1 night in Aug 2022

10/10 Excellent

rambabu

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The facility was maintained very well. Fully enjoyed the Sufi music. The staff was very courteous and took some wonderful pictures of us.
Stayed 1 night in Jun 2022

10/10 Excellent

Priya

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The property is stunning but the staff makes it a truly memorable experience. Their hospitality goes above and beyond.
Stayed 2 nights in Jun 2022

6/10 Okay

Shanthan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jun 2022

10/10 Excellent

DEEPAK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and view. Very peaceful and aesthetic
Stayed 1 night in Apr 2022

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This beautiful location on a hill over looking Hyderabad had wonderful room and staff. The swimming pool was in the most gorgeous setting overlooking the palace. I highly recommend a visit. I went back for a second stay as I loved it so much. The staff was very attentive. Turn down service included a bath with rose petals. The food was excellent in the restaurant.
Stayed 2 nights in Mar 2022

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is on top oh a hill overlooking the city. It is beautiful with a wonderful pool. The food was excellent and so was the service.
Stayed 1 night in Mar 2022

10/10 Excellent

Jeanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a unique experience in being queen for a day. The service was extraordinary and my friend and I enjoyed a wonderful night. Should have booked at least one more. The staff went out of their way to take care of us. For instance, we inquired the night before about the yoga class the next morning. At the time of the class, they sent someone to our room to walk us to the class. High tea was delicious with excellent service. I wish we would have stayed longer to enjoy some of the guests-only parts of the palace.
Stayed 1 night in Feb 2022

10/10 Excellent

Anusha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is amazing place to stay, great service, great food. Perfect place to enjoy the royal treatment.
Stayed 1 night in Jan 2022

10/10 Excellent

Abhiram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2021

10/10 Excellent

Chanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
UNIQUE
Most memorable anniversary spent at hotel.absolutely spoilt. The food was amazing. The Japanese night was exceptional. Love to go again
Stayed 2 nights in Sep 2021

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experience Royalty
Just an amazing 5 star experience. The attention to detail and willingness to serve and make your stay more comfortable and your experience more enjoyable is palpable. The grand welcome chariot ride, showering with rose petals, stress free check-in, spacious rooms with plenty of character, grand and luxurious bathroom, serene and lush green courtyards, soulful Qawwali, grand furniture and decor from the Victorian era, wide array of delectable Nizami dishes in the dinner, inexhaustible range of breakfast options done to perfection and a final touch of graceful gratitude from the restaurant manager are all thoroughly recommended. In short, experience Royalty !
Stayed 1 night in Aug 2021

10/10 Excellent

Venkata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The palace tour was intriguing. The staff was friendly. The food was fine. It was a memorable experience
Stayed 1 night in May 2021

10/10 Excellent

Dr S ANUSHA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Royal Retreat
Amazing hospitality and food was a royal retreat indeed Two thumbs up
Lovely sunset as seen from the palace gardens
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Dhiren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip!
Excellent experience.. the rooms, the palace tour, lawns, performances, F&B etc..
Stayed 1 night in Feb 2021

10/10 Excellent

Dhiren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
The property is outstanding!! We had a wonderful stay.. Amazing hospitality.. The palace has been beautifully restored and we thoroughly enjoyed our stay, the live Qawalli performance in the evenings and walking in the palace lawns.
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Establishment!
Great establishment. The staff were very courteous and welcoming. It was impressive to stay at the Falaknuma Palace and learn about its history. Will recommend anyone coming to Hyderabad.
Stayed 2 nights in Sep 2020

10/10 Excellent

Venky, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, definately recommend for everyone.
Stayed 2 nights in Sep 2020

10/10 Excellent

Karthik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Such beautiful surroundings and the staff cannot do enough for you. The welcome ceremony is beautiful and fun. Service in the restaurants is quite slow and a coffee shop serving light lunches more quickly would be appreciated. Otherwise, perfect.
Stayed 3 nights in Feb 2020

10/10 Excellent

bhaskar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
greatest experience ever !
Most amazing experience ever !! The best customer service you can ever get on the entire planet. It’s living large and an ultra luxury experience.
Kawali performance in the evening
The courtyard
The palace at night
Stayed 1 night in Feb 2020

10/10 Excellent

Chris, San Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding property, beautiful and full of history and very well kept and clean.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property lovingly restored by the Taj Group and full of history and character. A good choice if you are keen to learn about the culture and history of Hyderabad and the Nizams. The staff of the hotel are amazing, Indian and Taj service levels are quite something else. In particular, I must acknowledge the wonderful F&B staff led by Pabithra and Nasir - two absolutely great gentlemen who know how to make a visit and meal truly memorable.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2019

10/10 Excellent

SivaChillapalli, Toledo, Ohio, USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed at Falaknuma Place Dec 10&11 as we were traveling thru Vizag and Hyderabad on a leisure trip. We heard about this property thru our research and decided to experience the hospitality, service and other Palace amenities. This is a great place for indoor and outdoor photography. The backgrounds are terrific. Falaknuma Palace provides the high level of hospitality you would expect at a Taj Luxury Group of Hotels. one must plan to stay for atleast 2 days min to get the most out of this place. We expect to go stay at this property again in the future when we visit Hyderabad.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply spectacular experience
What an amazing experience we had at the Taj Falaknuma Palace Hotel. From the second you set foot in their premises, you can sense they want to make it very special for you, and the hospitality is above and beyond. The welcome with the horse carriage, the drink and rose petals shower, everything was truly enjoyable. The building itself, beyond its history, is spectacular. The different courtyards and garden areas are gorgeous. Our package included dinner at Celeste and the restaurant manager was incredibly kind and accommodating, we had a superb dinner with no restrictions. Next day for High Tea they made sure that our special occasion celebration was beyond what we ever imagined. The special tour for guests is definitely a must (we did both, the resident and the non-resident with friends who visited the next day) From the first welcome to the last good bye and all the time along the way, everyone was incredibly kind, friendly and attentive. We stayed at the Golkonda suite, which is a very nice room and has breathtaking views. However I must point out that it's not suitable for those sensible to noise, as over the night there is constant city traffic noise and call to prayer from surrounding mosques was loud all night long. The quiet rooms in the courtyards seemed so appealing the next morning! The farewell gifts were a lovely touch that we will treasure forever. A truly remarkable experience that we will want to repeat for sure.
Stayed 1 night in Nov 2019

10/10 Excellent

Dr Moumita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical
A once in a lifetime experience. The hospitality has to be experienced to be believed. Made us feel like royalty, with each of our wishes thoroughly taken care of, sometimes even before we expressed it. The hospitality in the dining rooms is beyond belief. Truly a magical stay
Stayed 4 nights in Oct 2019

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be a king and a queen from arrival to departure.
We have been to 143 countries in the last 35 years and we must say that this hotel has the absolute best feel from beginning to end when it comes to making you feel like a king and a queen.
Stayed 1 night in Sep 2019

10/10 Excellent

PAT, Dubai

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property is perfect. When planning to go to Hyderabad, stay and experience the taj falaknuma as everything else in Hyderabad is 10/100 and taj falaknuma is 100/100.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we had a wonderful stay with great hospitality.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best experience I’ve ever had
I’m in awe of this place. They managed to ensure everyone is treated like a Royal VIP! There is no request that is too much trouble, surprises galore throughout the stay and the finest splendour is the building! I can’t wait to return next year!
Stayed 5 nights in Aug 2018