Ratings based on 3,575 Verified Reviews

4.2 out of 5
94% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Great hotel, great staff and great location

Posted 19-Jan-2017
Great hotel. My fiancé and I truly enjoyed our stay and will stay there again when we return to Hong Kong. The staff was great and always helpful with a welcoming smile. Very clean and well maintained. Great location about a 5 minute walk to the subway‎ and great local eateries. Take a nice little stroll down the streets early evening and check out the sites and sounds. One place that really stood out was a nice little restaurant called Always Gathering. Great food and friendly service I highly recommend it.‎ We dined there about 5 times during our stay.
4out of 5
Recommended
for Everyone
by A verified traveller from i-y

香港下町の居心地のようホテル

Posted 13-Jan-2017
Pros: 天井も高く使い勝手が良い
Cons: 特になし
Location: 香港の下町にあるが、マカオ方面へのフゥリーターミナルや香港島の中心街も近い
香港のホテルにしては部屋も広く、バスタブ付き 清掃も行き届きコストパフォーマンスも良い オーシュンビューの部屋からは眺めも良い
Comment from Hotel Management
19-Jan-2017 by Bonnie, Hotel Management
Dear Yokochan, Thank you for staying at Island Pacific Hotel and taking the time to post a review. I am happy to hear that you have enjoyed the service and the distinctive neighbourhood of the hotel, which many guests found it unique and authentic. In the meantime, we look forward to welcoming you back in the near future.
5out of 5
Recommended
for Everyone
by A verified traveller

対応悪い

Posted 13-Jan-2017
サービスと対応悪いよ、いつも泊まるがいつもの客にサービスと対応を何とかしたら💦💦💦💦👌👌
Comment from Hotel Management
19-Jan-2017 by Bonnie, Hotel Management
Thank you for staying at Island Pacific Hotel and taking the time to post a review. With regard to your constructive comments on our services, me and my team will certainly look into this area for improvement. May we look forward to welcoming you back again in the near future.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Jan-2017
enjoyable and will come back again. Good, Good, Good and Good
Comment from Hotel Management
17-Jan-2017 by Bonnie, Hotel Management
Thank you for staying at Island Pacific Hotel and taking the time to post the perfect rating which is very encouraging. I am glad to hear that you have enjoyed friendly and helpful service from our Concierge team during your stay. Please rest assured that I have shared your comments with the team and we will continue with our best endeavours in providing quality service to our guests. May we look forward to welcoming you back again in the near future.
4out of 5
Recommended
for Everyone
by A verified traveller from Berlin

Posted 10-Jan-2017
Cons: Zimmer könnten mal eine kleine Renovierung gebrauchen, aber noch okay!
Gut für einen Stadtaufenthalt geeignet. Alle Verkehrsmittel gleich um die Ecke und und mit Shuttleservice zum Airport Express. Angenehmer Aufenthalt.
Comment from Hotel Management
13-Jan-2017 by Bonnie, Hotel Management
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Das Wohl unserer Gäste liegt uns am Herzen und Ihr Feedback ist sehr wertvoll für uns.
4out of 5
Recommended
for Everyone
by A verified traveller from kyoto japan

Posted 02-Jan-2017
分け合って今年の締めくくりとして2泊3日で香港に1人旅で利用した。いつもはゲストハウスなどに泊まっているが今回は大奮発しこのホテルを利用した。AEL香港駅からは少し離れているがホテルの送迎バスを活用したので地理的にはほとんど不便は感じていない。下町の中にあるのでもともと観光地めぐりより知らない街を歩くのが好きなタイプなのでそのニーズは満足できた。25階にの部屋で窓半分がちょうどオーシャンブルーでフェリーなどが見える。scenery的には半分の満足度。バスタブがある。これには十分身体を休めることができた。このホテルで一番気に入ったのがホテルマンのフレンドリーさと十分なサービス。部屋の開閉で少し困ったり、シャトルバスの利用時など絶えず笑顔で対応してくれている。あれだけでもこのホテルでの利用について満足している。年末なので少し宿泊料金は高いのは事実だったが、次はもう少し安い時期にまた利用してみたい。
3out of 5
by A verified traveller

4성급이라고 해서 너무 기대를 했나요 ?

Posted 28-Dec-2016
Location: 호텔 근처에 별로 갈만한 곳이 없어요 먹는곳도 별로 없고 저는 마트랑 편의점만 이용했어요 호텔 앞 환전소는 너무 비싸니 셩완쪽으로 나가셔서 하시는게 좋을듯 하네요 시내로 나갈때 트램타고 가는게 제일 좋았어요 가격도 싸구요
대체적으로 홍콩 호텔 객실이 작은건지 모르겠지만 객실이 너무 작았습니다 더블 보다는 트윈이 나을것 같아서 신청했는데 베드가 너무 작아서 자녀가 있는 3식구는 좀 힘들거 같아요 그 외엔 전체적으론 만족합니다 청소도 잘 해주시는것 같았어요
Comment from Hotel Management
30-Dec-2016 by Bonnie, Hotel Management
저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드리며 고객 만족을 위해 항상 최선을 다하겠습니다!
4out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to the MTR and convenience stores

Posted 28-Dec-2016
Pros: We like this hotel because it is clean, near the mtr and has a good fitness centre.
Cons: The sink was a bit clogged.
The hotel staff were very friendly and helpful. We arrived in Hong Kong early in the morning and asked for early check in. They were able to accommodate our request. The room is clean. The fitness centre is well equipped and clean. The breakfast buffet has a good spread.
Comment from Hotel Management
05-Jan-2017 by Bonnie, Hotel Management
Thank you for such a detailed review and the rating which is very encouraging. I am glad to hear that you have enjoyed friendly and helpful service during your stay. Please rest assured that I have shared your comments with the team and we will continue with our best endeavours in providing quality service to our guests. With regard to your constructive comments on the sink, me and my team will certainly look into this area for improvement. May we look forward to welcoming you back again in the near future.
5out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 27-Dec-2016
Very nice seaview! Spacious room! Good location!
Comment from Hotel Management
05-Jan-2017 by Bonnie, Hotel Management
Thank you for staying at Island Pacific Hotel and taking the time to post a review. I am happy to hear that you have enjoyed the room during your stay and the distinctive neighbourhood of the hotel, which many guests found it unique and authentic. In the meantime, we look forward to welcoming you back in the near future.
5out of 5
Recommended
for Everyone
by A verified traveller from 日本

とても清潔なホテルです。スタッフの方もきちんとトレーニングされておりプロフェショナルな対応です。

Posted 24-Dec-2016
Pros: 清潔でスタッフの対応がきちんとしているところ。。
Location: 地下鉄が徒歩圏内、飲食店もたくさんありロケーションはとても良いです。無料シャトルが止まるので空港へのアクセスも便利です。
タイトル通りです。部屋は広くてとても満足です。スーツケースを広げることできます。コストに見合ったホテルです。無料で使用できる携帯があります。これでgoogle mapを使用し街歩きができました。結果、迷う確立がへりました。(地図が読めないので、旅行中は迷うこと多いので)
Comment from Hotel Management
05-Jan-2017 by Bonnie, Hotel Management
Dear Potato , Thank you for such a detailed review and the perfect rating which is very encouraging. I am glad to hear that you have enjoyed during your stay. Please rest assured that I have shared your comments with the team and we will continue with our best endeavours in providing quality service to our guests. With regard to your constructive comments on our service and handy phone issue , me and my team will certainly look into this area for improvement. May we look forward to welcoming you back again in the near future.