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Reviews of The Serai Kabini

4 out of 5
The Serai Kabini
Survey # 60/1,Nishana, Karapura Village, Antarasante Hobli, HD Kote Taluk, Heggadadevankote, Karnataka

Reviews

9.0

Wonderful

Rating 10 - Excellent. 21 out of 32 reviews" "
Rating 8 - Good. 7 out of 32 reviews" "
Rating 6 - Okay. 2 out of 32 reviews" "
Rating 4 - Poor. 1 out of 32 reviews" "
Rating 2 - Terrible. 1 out of 32 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sanjay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful safari resort for families. We stayed two nights and it was wonderful. Very clean and attentive staff. Food options were great and our child with a wheat allergy had plenty of options. My wife enjoyed the spa and the kids enjoyed the play area. We will definitely be back again and only stay at Serai.
Stayed 2 nights in Dec 2023

10/10 Excellent

CHAKRAVARTHI RAJU

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff, ambience, view!!
Stayed 2 nights in Aug 2023

6/10 Okay

Ashish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is our 2nd time at Serai Kabini. The service is as good as ever! Special mention to Mr Chamraj, a naturalist who works at Serai! Our main intention of visiting Kabini is to spot the big cats! Although we did not spot the Tiger we did see the leopard on our last day with Mr Chamraj leading us. Pls ask for him always… he is our lucky charm 😃 Such warm hospitality by everyone else too! The bf buffet spread is quite good. Hot dosas n eggs being served. A nice touch was the free cycles provided to ride from reception to the rooms. The only issue we had was the AC in our room was not working. We buzzed the reception and someone came to service it a couple of times but it was still not working. Hope they fix it soon.
Stayed 1 night in Jun 2023

6/10 Okay

Rekha

Travelled with family
Liked: Staff & service
For a safari lodge it’s ok
Stayed 1 night in Feb 2023

10/10 Excellent

Kshetrajna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Viswanath

Stayed 2 nights in Oct 2022

2/10 Terrible

Shivani

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible Location - I booked the hotel thinking its a wildlife resort, after looking at the pictures and description on hotels website... but this is a hotel located near the river the Jungle is far from the hotel location Rooms - Hotel rooms are very very small and does not offer amenities or any specific service when compared to the high price they charged for the room, its a very very average budget category property charging rates of a luxury hotel or a 5 star, just exploit the customers as there are not many options in this location. Very very bad product does not deserve the price they charge Rules at the hotel - BF, Lunch timings are 2 hours each, pre and post these timings as per the staff only Sandwiches or pizza will be served and since the hotel is in a remote location you will not have any other option to eat Food Quality - They charged price of a 5 star resort approx Rs. 1000 for a pizza and served a Pizza made on Pizza Base bought from a cheap local grocery store, cheap processed cheese and tomato ketchup - even a road side stall will do a better quality product as compared to their food Staff - The Sales Head of The Serai Group is very very rude and ill mannered person, we made a request and he started shouting on my wife Book only if you have money to waste
Stayed 2 nights in Aug 2022

10/10 Excellent

adithya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property amidst nature. The staff are very helpful and friendly. Special call-out to the Property Manager Salim and also Lohit from the restaurant
Stayed 3 nights in Jan 2022
Response from Srikant. K on 9 Feb 2022
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.” “We are incredibly grateful that you took the time out to leave us a 5-Star review.” "Thank you so much for this 5-star review.

10/10 Excellent

Madhuri

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Srikant. K on 9 Feb 2022
Dear Ms. Madhuri, Thank you so much for your 10 out of 10 review! We will share this with the store team to let them know to keep up the amazing work.” “We are incredibly grateful that you took the time out to leave us a 10 out of 10 review.” "Thank you so much for this 10 out of 10" review.

8/10 Good

Rituparna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our first break after lockdown and we couldnt have chosen a better place. We felt comforted and safe at the same time. Will go back soon.
Stayed 2 nights in Oct 2020
Response from Srikant. K on 5 Apr 2021
Thanks you for your most valuable feedback and we welcome you on next vacation.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place is good...rooms are a bit small but cozy and clean....Staff is courteous
Stayed 3 nights in Dec 2020

4/10 Poor

Joachim

Liked: Cleanliness
Disliked: Staff & service, room comfort
no gym, no pool no telling ahead
There was no pool and no gym due to covid, but no price reduction for this and no telling ahead of this. We were being told to get a boat drive as recompense and this we had to pay with 1800 per person in the boat and it was not free as expected. Don`t expect any extra treat there, they want your money. They are nice but don´t offer much, nice place but no costomer friendlyness if you ask for what is offered on the website and they dont have it. Sorry guys, that was we remember..
Stayed 3 nights in Nov 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must visit for its amazing riverside views, safaris and excellent hospitality
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2020

10/10 Excellent

Shaurya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent serene and calm location in Kabini backwaters
Stayed 2 nights in Jan 2020

10/10 Excellent

Preeti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything great rooms, good food and service . great safari arrangements
Stayed 1 night in Apr 2019

10/10 Excellent

Binthu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort with outstanding views
Very well managed property. Lots of amenities. Restaurant serves fresh home cooked food.
Stayed 2 nights in Dec 2018

10/10 Excellent

SV, Birmingham UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I don't know what some reviewers are complaining about. The Serai is excellent. BTW I have stayed at Jungle Lodges too..which is also good but overpriced The staff are very courteous, helpful ; the rooms are beautifully designed and extremely clean; the food is good, tasty and can be very filling. The safaris were well coordinated with Jungle Lodges. It was priced relatively well. Only wish I had more time to spend there.
Stayed 2 nights in Oct 2018

8/10 Good

Hardik

Liked: Staff & service, room comfort
Nice but needs improvement to get the "Aha" moment
Location is superb...We stayed in Waterfront Villa which when you see from outside does not give you a great feeling however rooms were well appointed & just in front of the river with amazing view. The quality of food & hygiene needs utmost care. We had poor experience both the time with insects in our food. You can see lots of insects around the fruit & desert at any time. The hotel should look to install Air curtains as it is a must to have in such kind of locations..Overall stay was good
Stayed 2 nights in Aug 2018

10/10 Excellent

Reena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
24 hours on the banks of the Kabini
We had a lovely time at The Serai though we were there for just a day, we did a lot ... Played the indoor and outdoor games, went boating, it was windy for kayaking, took the morning safari and saw a leopard on the tree.. a fantastic sighting by the Naturalist from your hotel. We cycled on the property and along the Kabini River and swam in the cool blue pool under the coconut trees and ofcourse on the hammock soaking in nature. The food was great and the afternoon tea service warm with people sitting around under a cluster of trees ... It rained so we couldn't sit around the fire and I was glad because you do not need to waste fire wood on summer evenings ... Please rethink that part ... The documentary on Nagarhole was lovely. You could be more eco-friendly also missed drinking cool coconut water that would be a great welcome drink with steel straws instead of plastic ones ... Wifi was unstable but we didn't mind it Hope to go back some day...

10/10 Excellent

Anup, Bangaore, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Resort near Water Front
Excellent ambience and environment. Staff is very helpful and cooperative. Service is Excellent
Stayed 2 nights in Nov 2017

10/10 Excellent

subbarao, bengaluru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place and accommodation.
It was amazing to have the excellent hospitality and politeness of the staff. I have hardly had such nice experience elsewhere. The food menu also was excellent and the dishes were all very delicious. They feed us with love and this makes us to go little more. A very peaceful place to spend time quietly away from the din.
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Nice but not sure it is worth the detour
+ Lovely place far from everything for a relaxing getaway. - Very poor wifi, bicycles are poor quality, not a great place for safaris

10/10 Excellent

Rajamani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Amazing experience with excellent service and outdoor activities

10/10 Excellent

Mallkarjuna

Liked: Cleanliness, staff & service, room comfort
Great property. Very friendly staff

8/10 Good

Rosanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location Serai Kabini
Serai Kabini is a very nicely situated lodge resort for Nagarhole National Park. It is a lovely location on the lake and the rooms were tastefully decorated, clean and comfortable.Bonus for having fans as well as a/c. The food was okay, nothing spectacular but enough choices.

10/10 Excellent

Johan, The Hague

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to visit Nagarhole Nature Reserve.
Stayed at the Serai Kabini for just one night but truly enjoyed every minute. Beautiful resort with fantastic, landscaped gardens. Joined both the afternoon as well as the early morning boat safari. As predicted by the ranger, the afternoon safari was fantastic with many elephant sightings. The early morning safari, even though it was beautiful on the river, was less successful in terms of seeing animals. I would recommend to join the afternoon (boat) safari for your best chance to see wild animals! Diner and breakfast, served in the restaurant are very good with a wide range of choices. What I really appreciated as well is that the resort offers basic accommodation for chauffeurs/drivers at a very reasonable price. I was relieved that my driver was not forced to sleep in his car. In summary: fantastic location and definitely worth staying for a number of days!
Stayed 1 night in Apr 2018