Exterior

Reviews of Holiday Inn Express & Suites Halifax Airport, an IHG Hotel

2.5 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 1033 out of 1837 reviews" "
Rating 8 - Good. 489 out of 1837 reviews" "
Rating 6 - Okay. 139 out of 1837 reviews" "
Rating 4 - Poor. 100 out of 1837 reviews" "
Rating 2 - Terrible. 76 out of 1837 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
😊
Stayed 1 night in Mar 2024

8/10 Good

Christina, PORTERS LAKE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and all-around great stay! Early morning “grab & go” breakfast was a bit disappointing as offerings included only plain/natural oatmeal, pre-packaged muffins, and nutrigrain bars. It would have been nice to have fruit, yogurt, hard boiled eggs, cheese packets, or other options. There’s a refrigerator right beside the dining area that could potentially be used for this purpose.
Stayed 1 night in Mar 2024

4/10 Poor

Amy

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Coffee maker broken , no coffee in am and breakfast was a snack.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Amenities
Very nice with good amenities like food service, airport shuttle and snack bar. Close a good restaurant. Great airport stopover
Stayed 1 night in Mar 2024

8/10 Good

hubert

Liked: Cleanliness, staff & service, property conditions & facilities
practical for traveling
Stayed 1 night in Mar 2024

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much in the area, the Cannery is a restaurant in the hotel next door. Shuttle is helpful but expect it to be a little later than projected time
Stayed 2 nights in Mar 2024
Response from Kieun on 29 Mar 2024
Hello Kyle, thank you for your review. We are happy to hear that you enjoyed your stay with us, and we are looking forward to seeing you again. Take care :)

2/10 Terrible

Kineta

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Our flight was delayed was supposed to get in at 3am but ended up being closer to 6am. Check out is 11 so we basically only had give or take 5 hours but being up all night we just wanted a place to rest. Went to go check in and the power was out, so we couldn’t. Out of their control I get it, but they wouldn’t do anything for us. They basically said too bad. So we paid for a room that we couldn’t even use and wouldn’t refund or credit on next stay.
Stayed 1 night in Mar 2024
Response from Kieun on 29 Mar 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express HALIFAX AIRPORT.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 Excellent

Lawrence Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet comfortable room with wake up call and transport to airport
Stayed 1 night in Mar 2024
Response from Kieun on 29 Mar 2024
Hello Lawrence, thank you for your review. We are happy to hear that you enjoyed your stay with us, and we are looking forward to seeing you again. Take care :)

8/10 Good

Melanie

Travelled with family and small children
Good service and good amenities
Stayed 1 night in Mar 2024
Response from Kieun on 29 Mar 2024
Hello Melanie, thank you for your review! We are happy to hear that you enjoyed your stay with us, and we are looking forward to seeing you again. Take care :)

10/10 Excellent

Caralee, Red Deer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable
Stayed 1 night in Mar 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
This is close to the airport and comfortable and convenient
Stayed 1 night in Mar 2024
Response from Kieun on 18 Mar 2024
Hello Angela, thank you for your review! We are happy to hear that you enjoyed your stay with us, and we are looking forward to seeing you again soon. Take care :)

6/10 Okay

Clint

Travelled with family
Disliked: Cleanliness
They have little parking if you aren't paying to keep your car parked while you're on a vacation where you are flying. Long walk.
Stayed 1 night in Mar 2024
Response from Kieun on 18 Mar 2024
Hello Clint, thank you for your review. We are so sorry for the inconvenience regarding the parking situation. We will make sure your concern will be addressed with our team, and we wish we could see you again with better service next time. Take care :)

8/10 Good

Gregory, Calgary

Business traveller
Liked: Cleanliness, staff & service
About on par with other Holiday Inn Express properties. Clean, predictable, comfortable. However, my room had an initial musty smell which was not terrible and I soon didn't think about it but less than ideal.
Stayed 1 night in Mar 2024
Response from Kieun on 18 Mar 2024
Hello Gregory, thank you for your review! We are so sorry about the smell in the room during your stay. We will make sure your concerns are addressed with our team and we wish we could see you with better service soon. Take care :)

8/10 Good

Jim

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the dinning facility. Supper was excellent. Didnt like the TV. Hard to find any channel to watch. The shuttle to the airport was very good and friendly.
Stayed 1 night in Mar 2024
Response from Kieun on 18 Mar 2024
Hello Jim, thank you for your review! We are happy that you enjoyed your stay with us. We are looking forward to seeing you again soon, and take care :)

10/10 Excellent

Marina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds
Stayed 1 night in Mar 2024
Response from Kieun on 17 Mar 2024
Hello Marina, thank you for your review! We are happy to hear that you enjoyed your stay with us, and we look forward to having you back again soon. Take care :)

10/10 Excellent

Christopher Edias

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024
Response from Kieun on 12 Mar 2024
Hello Christopher, thank you for your review! we are happy to hear that you enjoyed your stay with us, and we are looking forward to seeing you again soon.

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Mar 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Amenities
Clean, Nice breakfast included
Stayed 1 night in Mar 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jaclyn, Niagara Falls

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! Very convenient
Stayed 1 night in Feb 2024
Response from Kieun on 10 Mar 2024
Hello Jaclyn, thank you for your review! We are happy to hear that you enjoyed your stay with us, and we are looking forward to seeing you again soon. Take care :)

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proximity to the airport and possibility to benefit from the park n fly option was appreciated.
Stayed 1 night in Mar 2024
Response from Kieun on 10 Mar 2024
Hello Nicole, thank you for your review! We are happy to hear that you enjoyed your stay with us, and we are looking forward to seeing you again soon. Take care :)

10/10 Excellent

Marie-Pier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for before a flight at the airport
Response from Kieun on 10 Mar 2024
Hello Maire, thank you for your review! We are happy to hear that you enjoyed your stay with us, and we are looking forward to seeing you again soon.

10/10 Excellent

Rebecca

Very friendly staff.
Stayed 1 night in Mar 2024
Response from Kieun on 10 Mar 2024
Hello Rebecca, thank you for your review! We are happy that you enjoyed your stay with us, and we are looking forward to seeing you again soon. Take care:)

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Room was great! Just the floors could have been vacuumed a bit better around the bed.
Stayed 1 night in Mar 2024
Response from Kieun on 10 Mar 2024
Hello Jenna, thank you for your review! We are happy to hear that you enjoyed your stay with us, and we will make sure your feedback regarding the cleaning around the bed area will be discussed with our team. We are looking forward to see you again soon, and take care :)

4/10 Poor

Terry

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Convenient location. Good shuttle service.Wifinwas decent. Room was incredibly noisy due to both the heater and the ventilation in the washroom (and you cant turn off the washroom ventilation). The room was..worn down, the matress extremely lobsided, the washroom stained. Breakfast was at best mediocre and the only restaurant is next door at Hilton Garden and myb3 experiences there have been horrible. Over all not great.
Stayed 1 night in Mar 2024
Response from Kieun on 17 Mar 2024
Hello Terry, thank you for your review. We are so sorry to hear that you had to go through this experience with us. We will make sure your feedback will be discussed with our team, and we wish we could have a chance to make your next stay better.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service
Stayed 1 night in Mar 2024
Response from Kieun on 10 Mar 2024
Hello Mike, thank you for your review! We are happy to hear that you enjoyed your stay with us, and we are looking forward to seeing you again soon. Take care :)

8/10 Good

Kathy

Stayed 1 night in Feb 2024

10/10 Excellent

Maurice

Stayed 1 night in Mar 2024

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extended period parking facility close and near the airport, Bus service to and from the airport access to ease travelling passengers.
Stayed 1 night in Feb 2024
Response from Kieun on 10 Mar 2024
Hello Maurice, thank you for your review! We are happy to hear that you enjoyed your stay with us, and we are looking forward to seeing you again soon. Take care :)

10/10 Excellent

Reece

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and large room for the price. The self-parking and airport shuttle are very easy to use. Good breakfast spread staring at 6am and very helpful staff.
Stayed 1 night in Mar 2024
Response from Kieun on 10 Mar 2024
Hello Reece, thank you for your review! We are happy to hear that you enjoyed your stay with us, and we are looking forward to seeing you again soon. Take care :)

10/10 Excellent

craig

Liked: Cleanliness, staff & service, property conditions & facilities
great place to stay close to halifax airport
Stayed 1 night in Mar 2024
Response from Kieun on 4 Mar 2024
Hello Craig, thank you for your review! We are happy to hear that you enjoyed your stay with us, and we are looking forward to seeing you again soon. Take care:)

10/10 Excellent

Morris

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for overnight stay near the airport. Friendly staff.
Stayed 1 night in Jan 2024
Response from Kieun on 4 Mar 2024
Hello Morris, thank you for your review! We are happy to hear that you enjoyed your stay with us, and we are looking forward to seeing you again. Take care :)

10/10 Excellent

James, New Glasgow

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greatly exceeded our expectations! Very professional and focused on the traveller. She removed a lot of travel an anxiety!
Stayed 1 night in Mar 2024
Response from Kieun on 4 Mar 2024
Hello James, thank you for your review! We are happy to hear that you enjoyed your stay with us, and we are looking forward to seeing you again soon. Take care :)

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot for an early flight
Stayed 1 night in Mar 2024

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great spot for a one night stay
Stayed 1 night in Mar 2024
Response from Kieun on 4 Mar 2024
Hello Benjamin, thank you for your review! We are happy that you enjoyed your stay with us, and we are looking forward to seeing you again soon. Take care :)

8/10 Good

Chadi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Steph

Stayed 1 night in Feb 2024

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every way.
Stayed 1 night in Feb 2024
Response from Kieun on 4 Mar 2024
Hello Ronald, thank you for your review! We are happy to hear that you enjoyed your stay with us, and we are looking forward to seeing you again soon. Take care :)

10/10 Excellent

Teena

Liked: Staff & service, property conditions & facilities
We enjoyed the comfort of our room. Would definitely stay there next trip!
Stayed 1 night in Feb 2024
Response from Kieun on 4 Mar 2024
Hello Teena, thank you for your review! We are happy that you enjoyed your stay with us, and we are looking forward to seeing you again soon. Take care :)

10/10 Excellent

Brandy

Stayed 1 night in Feb 2024

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that I could check in early because of the weather. It was easy and fast
Stayed 1 night in Feb 2024
Response from Kieun on 27 Feb 2024
Hello Cecilia, thank you for your review! We are happy that you enjoyed your stay with us, and we are looking forward to seeing you again soon. Take care :)

10/10 Excellent

marc

Stayed 1 night in Feb 2024

10/10 Excellent

Myron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Kelly Shea

Stayed 1 night in Feb 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean bed for five hours!
Stayed 1 night in Feb 2024
Response from Kieun on 25 Feb 2024
Hello Ann, thank you for your review! We are happy that you enjoyed your stay with us, and we are looking forward to seeing you again soon. Take care :)

10/10 Excellent

Maggie

Travelled with family
Liked: Staff & service, property conditions & facilities
The parking lot was filled with people leaving their cars there while away which left no parking for guests
Stayed 1 night in Feb 2024
Response from Kieun on 25 Feb 2024
Hello Maggie, thank you for your review. We are happy that you enjoyed your stay with us, and we will make sure your concerns regarding the parking space will be addressed with our team. We are looking forward to seeing you again, and take care :)

10/10 Excellent

Jule

Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The building itself is spacious and comfortable.
Stayed 1 night in Feb 2024
Response from Kieun on 20 Feb 2024
Hello Susan, thank you for your review! We are happy to hear that you enjoyed your stay with us, and we are looking forward to seeing you again soon. Take care :)