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Reviews of Novotel Guwahati GS Road Hotel

4.5 out of 5
Novotel Guwahati GS Road Hotel
Downtown, Dispur, G S Road, Guwahati, Assam

Reviews

8.2

Very good

Rating 10 - Excellent. 19 out of 46 reviews" "
Rating 8 - Good. 17 out of 46 reviews" "
Rating 6 - Okay. 5 out of 46 reviews" "
Rating 4 - Poor. 3 out of 46 reviews" "
Rating 2 - Terrible. 2 out of 46 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

9.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Abhilash

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Kanishka, the night duty manager was great in assisting us with a smooth checkout. He even assisted when the room device were slow and introduced us to Dinku in the travel desk to take us to kamakhya temple as we didn’t know much coming from London. Dinku made sure of taking care of us during our journey to kamakhya and airport while going back to London. Absolutely brilliant set of people who made us love the experience. We’ll come back again and refer our friends too!
Stayed 1 night in Apr 2024

8/10 Good

Yanick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Yashu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Western style property and management services
Stayed 2 nights in Nov 2023

10/10 Excellent

Darrel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

moyukh

Liked: Cleanliness, property conditions & facilities, room comfort
"Exceptional Experience at Novotel Guwahati
I recently had the pleasure of staying at the Novotel Guwahati, and I can't express enough how exceptional my experience was. From the moment I stepped through the doors, I was met with a combination of outstanding factors that made my stay truly memorable. First and foremost, the food at Novotel Guwahati is nothing short of remarkable. The culinary offerings exceeded my expectations in every way. From a delectable breakfast spread to the mouthwatering dishes at their restaurant, every meal was a delight for the taste buds. The variety of options, quality of ingredients, and the skills of the chefs were truly impressive. It's a food lover's paradise. The hotel's location is also a significant advantage. Situated in a prime area of Guwahati, it provides easy access to key attractions and business centers. Whether you're here for business or leisure, the convenience of exploring the city and experiencing its culture is unparalleled. What truly sets Novotel Guwahati apart, though, is its excellent customer service. The staff goes above and beyond to ensure every guest feels valued and pampered. Their professionalism, friendliness, and readiness to assist with any request is remarkable. From check-in to check-out, I felt like a valued guest, and that made my stay truly enjoyable. In summary, Novotel Guwahati is a gem among hotels. The great food, excellent location, and outstanding customer service make it a top-notch choice for anyone visiting Guwahati.
Stayed 2 nights in Oct 2023

6/10 Okay

Imanjit

Travelled with group
Liked: Staff & service
Stayed 1 night in Sep 2023

8/10 Good

Mr.

Stayed 2 nights in Jul 2023

10/10 Excellent

Amelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights. Enjoyed every bit of it. Stellar service from Ranoj (Front Desk) and Shruti (Housekeeping).
Stayed 2 nights in Feb 2023

10/10 Excellent

Dileep

Stayed 1 night in Dec 2022

6/10 Okay

Ravi

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in took for hours. Rooms were not ready. We came in at 2 had lunch and even at 3.15, were told rooms were getting ready. After this hiccup- it was hunky dory- all smooth.
Stayed 1 night in Dec 2022

2/10 Terrible

Rakesh

Business traveller
Disliked: Staff & service, room comfort
Most disappointing experience
Extremely disappointing. Nothing was good from courteousness, hospitality, food, service. The wood work also in shabby condition. Had to check out and move to another Hotel after 2 days
Stayed 2 nights in Jul 2022
Response from Nitin Pathak on 28 Jul 2022
Dear Mr. Rakesh, Thank you for taking the time to tell us about your experience at the Novotel Guwahati GS Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nitin Pathak General Manager

6/10 Okay

Verified traveller

Liked: Room comfort
Dissapointed
For the price of this hotel things should have been better. We stayed for 2 nights and were never able to get more than one English language channel on the television. The "engineer" came to our room twice and spoke to someone on his phone, asking us specifically what channels we wanted, one by one, and still we only got BBC World News.... eventually. International hotels in this price range always include a basic English language package to include plenty of news and entertainment. Overall, the quality and standard of this hotel has gone down in the last several years. The Taj Vivanta is almost the same price so we will be staying there on our next visit.
Stayed 2 nights in Mar 2022
Response from Nitin Pathak on 9 Jul 2022
Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Guwahati GS Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nitin Pathak General Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The COVID-19 pandemic demands extreme precautionary measures and diligent practices..and every single housekeeping staff lived up to every expectation
Stayed 3 nights in Apr 2021
Response from Nitin Pathak on 19 Apr 2021
Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin PATHAK General Manager

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My stay
Arrogant and non courteous staff. Food is over priced with less quantity and doesn’t taste good.
Stayed 1 night in Mar 2021
Response from Nitin on 29 Mar 2021
Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Guwahati GS Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nitin PATHAK General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Nitin on 29 Nov 2020
Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin PATHAK General Manager

10/10 Excellent

Rajesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
The staff was very professional and personal when dealing with me. Found the experience better than Taj Vivanta Guwahati.
Stayed 1 night in Jul 2020
Response from Nitin PATHAK on 4 Aug 2020
Dear Mr. Thakur, We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Nitin PATHAK General Manager

8/10 Good

Amlan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s good
Stayed 5 nights in Mar 2020
Response from Nitin on 29 Nov 2020
Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin PATHAK General Manager

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2020
Response from Nitin on 29 Nov 2020
Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin PATHAK General Manager

8/10 Good

Saurabh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Feb 2020
Response from Nitin on 17 Mar 2020
Dear Mr. Saurabh We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin PATHAK General Manager

8/10 Good

Mousumi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were very contemporary,clean & well lit up.The Breskfast was good.Nicd neighborhood.
Stayed 2 nights in Feb 2020
Response from Nitin on 17 Mar 2020
Dear Ms. Mousumi, We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin PATHAK General Manager

10/10 Excellent

Rana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was one of the best experience. Very prompt service. Very friendly hosts
Stayed 2 nights in Oct 2019
Response from Nitin on 21 Nov 2019
Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Nitin PATHAK General Manager

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019
Response from Nitin on 21 Nov 2019
Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Nitin PATHAK General Manager

4/10 Poor

Paresh kumar

Disliked: Cleanliness, staff & service
Poor
Extremely poor room service, Water was entering but room from the washroom, bathroom & room amenities not properly provided...
Stayed 2 nights in Aug 2019
Response from Nitin on 21 Nov 2019
Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Guwahati GS Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nitin PATHAK General Manager

4/10 Poor

Ajay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Service is pathetic..a cup of tea takes 45 minutes to reach
Stayed 1 night in Aug 2019
Response from Nitin Pathak on 6 Aug 2019
Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Guwahati GS Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Nitin Pathak General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Nitin on 21 Nov 2019
Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin PATHAK General Manager

8/10 Good

anand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant experience
Very nice hotel and service staffs only suggestion is guests must get a clear notifications on what to bring for ID proof . I brought my PAN card ( issued by govt of India) where as check-in desk expected passport or other ID proof.
Stayed 1 night in May 2019
Response from Nitin on 21 Nov 2019
Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin PATHAK General Manager

10/10 Excellent

avinashkanuri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Nitin on 21 Nov 2019
Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin PATHAK General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Typical standard comfort,cleanliness,decor of any Novotel. Located in a crowded city area and almost an hour and half away from airport. If you have work in the industrial areas close to airport,this hotel is too far away. Stay was comfortable though and good. Food was uniformly poor although...whether ordering room service or even at breakfast.Food needs improvement..spread was good but taste was poor. wifi worked fine.
Stayed 2 nights in Jan 2019
Response from Nitin on 21 Nov 2019
Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin PATHAK General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Nitin on 21 Nov 2019
Dear Guest We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin PATHAK General Manager

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2018
Response from Nitin on 21 Nov 2019
Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin PATHAK General Manager

8/10 Good

Ashu, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on main road of Guwahati GS road quite close to Secretariate
Stayed 2 nights in Nov 2018
Response from Nitin on 21 Nov 2019
Dear Ashu, We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin PATHAK General Manager

10/10 Excellent

Jason, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, can’t fault them. Super friendly staff, great rooms.
Stayed 1 night in Nov 2018
Response from Nitin on 21 Nov 2019
Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin PATHAK General Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018
Response from Nitin on 21 Nov 2019
Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin PATHAK General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Nitin on 21 Nov 2019
Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin PATHAK General Manager

10/10 Excellent

Kangkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from Nitin on 21 Nov 2019
Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin PATHAK General Manager

6/10 Okay

Prasanna Narayan

Liked: Cleanliness, property conditions & facilities, room comfort
Ok for short trips
Nice and neat hotels. Staff not very well trained. Also, bathroom amenities were not given till asked for.
Stayed 1 night in May 2018
Response from Nitin on 21 Nov 2019
Dear Mr. Narayan, We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have noted your preference for bathroom amenities and shall ensure the same is pre-placed in the room on future visits. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin PATHAK General Manager

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Nitin on 21 Nov 2019
Dear Mohammad, We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin PATHAK General Manager

8/10 Good

UJJVAL SARAF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good ocerall
Good overall
Response from Nitin on 21 Nov 2019
Dear Mr. Saraf, We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin PATHAK General Manager

10/10 Excellent

JOSEPH MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel the staff are very friendly. the restaurant was very good.Will certainly stay here again
Stayed 1 night in Feb 2018
Response from Nitin on 21 Nov 2019
Dear Mr. Michael, We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin PATHAK General Manager

8/10 Good

Prabal, Los Angeles, CA

Liked: Cleanliness, staff & service, room comfort
Nice Hotel centrally located friendly staff.
New hotel in Guwahati. I was the 1st guest of this hotel. Very clean very very helpful and friendly staff.
Stayed 5 nights in Dec 2017
Response from Nitin on 21 Nov 2019
Dear Prabal, We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin PATHAK General Manager

8/10 Good

Raveeshu Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice value for money
Closely located to most offices/corporates... on main road in Guwahati. nice staff, rooms are very good. value for money.
Stayed 1 night in Jan 2018
Response from Nitin on 21 Nov 2019
Dear Mr. Kumar We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin PATHAK General Manager

6/10 Okay

Sho

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2019
Response from Nitin on 29 Nov 2020
Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin PATHAK General Manager

2/10 Terrible

Jianhui

Stayed 2 nights in Nov 2019
Response from Nitin on 29 Nov 2020
Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin PATHAK General Manager

8/10 Good

Younggyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
구와하티 노보텔 친절합니다.
구와히티 지역에서 좋은 호텔군에 속한다고 판단되며 서비스의 친절도가 인상적이었습니다.
Stayed 3 nights in Oct 2018
Response from Nitin on 21 Nov 2019
Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin PATHAK General Manager

8/10 Good

TAIICHI

Liked: Staff & service, room comfort
使いやすいホテル
ダウンタウンからは少し離れた、GSロード沿いにあります。近くにはショッピングモールのPantaloonもあり、便利な場所です。室内は清潔ですが、トイレのゴミ箱にゴミが入ったままでした。朝食はビュッフェですが、充実しています。
Stayed 2 nights in Feb 2018
Response from Nitin on 21 Nov 2019
Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin PATHAK General Manager