United-21 Citymark - Gurgaon

4.0 star property
Upscale Gurugram hotel in Sector-12A with full-service spa

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May 2024

United-21 Citymark - Gurgaon

Photo gallery for United-21 Citymark - Gurgaon

Exterior
Premium bedding, minibar, individually decorated, individually furnished
Lobby
Shower, rainfall showerhead, free toiletries, hair dryer
Sauna, hot tub, aromatherapy, body wraps, body scrubs

Overview of United-21 Citymark - Gurgaon

7.6

Good

Popular amenities

  • Spa
  • Hot tub
  • Pool
  • Free WiFi
  • Air conditioning
  • Parking included

Explore the area

Gurgaon Main Bus Terminal, Mahavir chowk, Gurugram, Delhi N.C.R, 122001
  • Popular LocationMedanta5 min drive
  • Popular LocationIGI Airport Station18 min drive
  • AirportDelhi (DEL-Indira Gandhi Intl.)19 min drive
  • Popular LocationTerminal 1 IGI Airport Station34 min drive
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Room options

Suite, 1 Double Bed

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Sofa bed - single
Premium bedding
Rainfall showerhead
  • 72 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Super Deluxe Room

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Sofa bed - single
Premium bedding
Rainfall showerhead
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

Deluxe Room

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Sofa bed - single
Premium bedding
Rainfall showerhead
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Similar properties

About the area

Gurugram

United-21 Citymark - Gurgaon is located in Sector-12A, a neighbourhood in Gurugram, and is in the entertainment district and near a metro station. DLF Golf Course and Lado Sarai Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Worldmark and Galaxy Mall. The Paintball Co and Appu Ghar are also worth visiting.

What's nearby

  • Medanta - 5 min drive
  • Kingdom of Dreams - 6 min drive
  • Fortis Memorial Research Institute - 7 min drive
  • Artemis Hospital Gurgaon - 9 min drive
  • DLF Cyber City - 9 min drive

Getting around

  • Gurgaon Station - 5 min drive
  • MG Road Station - 6 min drive
  • Indira Gandhi International Airport (DEL) - 19 min drive

Restaurants

  • Sardar Jalebi Wala - 6 min walk
  • Bikanerwala - 10 min walk
  • Bernado's - 12 min walk
  • Salsa Salsa - 12 min walk
  • Sagar Ratna - 12 min walk

About this property

United-21 Citymark - Gurgaon

Upscale hotel located in Sector-12A
You can look forward to dry cleaning/laundry services, a bar and a gym at United-21 Citymark - Gurgaon. Treat yourself to a body wrap, Ayurvedic treatments or aromatherapy at R3, the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as conference space and a steam room.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self-parking and valet parking
  • Luggage storage, concierge services and meeting rooms
Room features
All 80 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, as well as amenities such as free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Sofa beds and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch HDTVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Turndown service

Business services

  • Conference space
  • Meeting room

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Massage
  • Sauna
  • Spa tub

More

  • 4 floors
  • Building
  • Built in 2010

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Single sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-out

Check-out before noon

Special check-in instructions

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 500 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: INR 999

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: INR 500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

City Mark Gurgaon
City Mark Hotel Gurgaon
Hotel City Mark
United-21 Citymark Gurgaon Hotel
United-21 Citymark Hotel
United-21 Citymark Gurgaon
United-21 Citymark
United 21 Citymark Gurgaon
United 21 Citymark Gurgaon
United-21 Citymark - Gurgaon Hotel
United-21 Citymark - Gurgaon Gurugram
United-21 Citymark - Gurgaon Hotel Gurugram

Frequently asked questions

Does United-21 Citymark - Gurgaon have a pool?

Yes, this property has an outdoor pool.

Is United-21 Citymark - Gurgaon pet-friendly?

No, pets are not allowed at this property.

How much is parking at United-21 Citymark - Gurgaon?

Self-parking and valet parking are free at this property.

What time is check-in at United-21 Citymark - Gurgaon?

Check-in end time: anytime.

What time is check-out at United-21 Citymark - Gurgaon?

Checkout is at noon.

Where is United-21 Citymark - Gurgaon located?

Located in Sector-12A, this spa hotel is within 3 miles (5 km) of Galaxy Mall, Google Signature Towers and The Paintball Co. Unitech Cyber City and Medanta are also within 3 miles (5 km).

United-21 Citymark - Gurgaon Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 10 out of 38 reviews" "
Rating 8 - Good. 17 out of 38 reviews" "
Rating 6 - Okay. 5 out of 38 reviews" "
Rating 4 - Poor. 4 out of 38 reviews" "
Rating 2 - Terrible. 2 out of 38 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Pankaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

6/10 Okay

Howard, Canada

Liked: Staff & service, room comfort
3 Star at 4 star price. Staff very friendly and helpful. Had an issue with no hot water but it was resolved quickly. Bathroom could have been cleaner. Restaurant food average. Hotel taxi expensive but the driver was great :-) I stay again. Book online for best rate.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Skip the Beating
Hotel Location is absurd and it is an eye sore. Washroom amenities were pathetic. Beware of 24 hr Room Service, you have to call them at least 5 times/bottle/night if complimentary run out. Rooms not soundproof at all. I had to postpone my plans and only stayed for 2 nights.

4/10 Poor

Kumarjit, India

Disliked: Room comfort
Hotel location is awful
Hotel room was shabby, small bathroom, room had very thin wall and a door leading to the opposite room that was locked. I could constantly hear a couple talking in the adjascent room. No hot water in bathroom. Had one of the worst stays in my life.

8/10 Good

Adith, bangalore

Liked: Cleanliness, property conditions & facilities, room comfort
Value for Money
Great Hotel with very good facilities. Room was very comfortable and very clean. The neighborhood was not one of the best but easy to locate. Would definitely stay there again.

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

pious

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
value for money
Best in this price.. breakfast is very good.. beds are comfortable. bathrooms are good. bath tubs are a little small. other than that, everything was spot on.

10/10 Excellent

linda, scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
spacious quiet room and fantastic service
when we arrived we were dubious about location but hotel quelled all our concerns. Rooms were spacious and had all the amenities the modern traveller wants also very quiet. Also free wi-fi which is a must nowadays. Staff very polite and helpful. Breakfast had a wide choice to meet all nationalities. Very pleasant stay at a reasonable price - value for money

8/10 Good

Stu, Edmonton, AB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was amazing!Will stay again next year.
It was my daughters engagement in India so we wanted to stay in nice hotel and we heard of City Mark through friends and I have to say it was meeting to the standards. Very nice and clean hotel with great views from the third floor. Hotel staff was superb and very friendly. They meet our every request and complaint. In the morning times we wanted a tasty breakfast and the food was really tasty. It was little bit too spicy for my liking but it was still very enjoyable. I will come back to this hotel everytime my children want to get marry and I recommend to everybody please stay at this hotel. You will not be disappoint. Thank you, Sardool and Heidi