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Ace Hotel New York
4.0 star property

Upscale hotel, walk to 5th Avenue

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Ace Hotel New York

Lobby
Front of property
Small Room One Full Bed | Living area | 42-inch LCD TV with cable channels, TV
Lobby sitting area
42-inch LCD TV with cable channels, TV

Overview of Ace Hotel New York

Reviews
8.2

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Restaurant

Check out the area

Map
20 West 29th Street, New York, NY, 10001
  • Popular LocationEmpire State Building6 min walk
  • Popular LocationMadison Square Garden9 min walk
  • Popular LocationTimes Square14 min walk
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)51 min drive
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Room options

Deluxe Room, 1 King Bed, Multiple View (Medium King)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Queen Bed (Medium Queen)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 3
  • 1 Queen Bed

Superior Room, 1 King Bed, City View (Loft Suite)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Dining table
LCD TV
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, City View (Large)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Double Bed, Multiple View (Small)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • Sleeps 3
  • 1 Double Bed

Standard Room, 1 Double Bed, Multiple View (Single)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 2 Double Beds, City View (Double)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

New York

Ace Hotel New York is located in Manhattan, a neighbourhood in New York, and is in the entertainment district and near a metro station. Manhattan Cruise Terminal and Port Imperial Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit 5th Avenue and Times Square. Check out an event or a game at Madison Square Garden, and consider making time for Chelsea Piers, a top attraction not to be missed.

What's nearby

  • Empire State Building - 6 min walk
  • Madison Square Garden - 9 min walk
  • Bryant Park - 13 min walk
  • Times Square - 14 min walk
  • Grand Central Terminal - 18 min walk

Getting around

  • 28 St. Station (Broadway) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • John F. Kennedy International Airport (JFK) - 52 min drive

Restaurants

  • Milk Bar NYC Flagship - 1 min walk
  • House Party Cafe & Lounge - 1 min walk
  • Lady M Cake Boutique - 1 min walk
  • KazuNori: The Original Hand Roll Bar - 1 min walk
  • Lobby Bar at Ace Hotel New York - 1 min walk

About this property

Ace Hotel New York

Upscale hotel near 5th Avenue
A short walk from Empire State Building and Madison Square Garden, Ace Hotel New York provides 2 coffee shops/cafes, a hair salon and dry cleaning/laundry services. The on-site Michelin star rated restaurant, Koloman, offers breakfast and dinner. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and express check-out
  • Multilingual staff, free newspapers and coworking spaces
  • A 24-hour front desk, a lift and a porter/bellboy
  • Guest reviews say good things about the bar, helpful staff and location
Room features
All 290 individually furnished rooms offer comforts, such as premium bedding and laptop-friendly workspaces, in addition to perks, such as air conditioning and dressing gowns. Guest reviews say good things about the clean, spacious rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with designer toiletries and baths or showers
  • 42-inch LCD TVs with premium channels
  • Wardrobes/cupboards, fridges and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 59 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM–11:30 AM for a fee: USD 15–30 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Koloman

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lb per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 51.64 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 40.16 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 15 to 30 per person
  • Self-parking fee: USD 59.00 per day
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 51.64 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Property is also known as

Ace Hotel
Ace Hotel New York
Ace New York
New York Ace Hotel
Ace Hotel New York City
Ace Hotel New York City
Ace Hotel New York Hotel
Ace Hotel New York New York
Ace Hotel New York Hotel New York

Frequently asked questions

Is Ace Hotel New York pet-friendly?

Yes, Ace Hotel New York allows dogs (limit 1 total) with a maximum weight of up to 25 lb per pet. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Ace Hotel New York?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Ace Hotel New York on 21 Apr 2024 start from ₹19,131.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Ace Hotel New York?

Self-parking is available for USD 59.00 per day.

What time is check-in at Ace Hotel New York?

Check-in start time: 3 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Ace Hotel New York?

Checkout is at noon.

Where is Ace Hotel New York located?

Located in Manhattan, this hotel is within a 5-minute walk of 5th Avenue and Madison Square Park. Empire State Building and Madison Square Garden are also within 10 minutes. 28 St. Station (Broadway) is only a 2-minute walk and New York W 32nd St. Station is 4 minutes.

Ace Hotel New York Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 466 out of 1003 reviews" "
Rating 8 - Good. 272 out of 1003 reviews" "
Rating 6 - Okay. 146 out of 1003 reviews" "
Rating 4 - Poor. 74 out of 1003 reviews" "
Rating 2 - Terrible. 45 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Bingjie

Liked: Staff & service
Disliked: Property conditions & facilities
Only reason for the 5 stars is because of friendly staff. Booked a larger room but unfortunately we got a tiny 200 sq/ft.
Stayed 2 nights in Mar 2024

10/10 Excellent

Peter, Eugene

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the king suite - felt like we were in an apartment- it’s huge! Perfect stay!
Stayed 8 nights in Mar 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

4/10 Poor

heather

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were quite rough. Moved two times.
Stayed 2 nights in Mar 2024

8/10 Good

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the decor. It was dark in the lobby, and my room. The shower head was straight down and not adjustable.
Stayed 4 nights in Apr 2024

8/10 Good

Melinda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Iconic New York but the only disappointment at this hotel was its lack luster room service menu. Who shuts down room service at 9Pm on a NYC Saturday night? Weird.
Stayed 2 nights in Mar 2024

6/10 Okay

Theresa

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The rooms feel like prison cells, and the WiFi access is difficult and frustrating.
Stayed 6 nights in Mar 2024

10/10 Excellent

Maricarmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous stay at Ace. The location was superb, great food options all around, nice walk to the theater and close to the subway. Lobby was hip, coffee from Stumptown every morning on our way out, we could not have asked for more.
Stayed 3 nights in Mar 2024

6/10 Okay

Amanda

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
No hot water :(
Stayed 2 nights in Mar 2024

2/10 Terrible

Monica

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The hotel was very dark and moody. The ambiance was great, although the rooms were also incredibly dark. It was hard to do my makeup even. The floors were dirty, the bathtub had brown stains inside of it and would flood while showering. The room just felt… gross. The bar downstairs is great the staff was okay. Not the friendliest.
Stayed 3 nights in Mar 2024