Reception

Reviews of Fairfield Inn by Marriott Pittsburgh New Stanton

2.5 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 210 out of 372 reviews" "
Rating 8 - Good. 109 out of 372 reviews" "
Rating 6 - Okay. 29 out of 372 reviews" "
Rating 4 - Poor. 16 out of 372 reviews" "
Rating 2 - Terrible. 8 out of 372 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far very nice
Stayed 1 night in Feb 2024

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, nice rooms, good breakfast.
Stayed 1 night in Feb 2024

8/10 Good

Brenda

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was fine. Nothing bad except the breakfast food. Easy to find. They charged $50 for my tiny dog and I won’t stay at Fairfield again for that reason.
Stayed 1 night in Jan 2024

10/10 Excellent

Romell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They were great
Stayed 1 night in Dec 2023

8/10 Good

Nancy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2023

10/10 Excellent

CHRISTY, Steilacoom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best breakfast buffet I’ve had in 2 weeks of traveling. Kudos to the young woman who was so diligent at keeping everything available and the dining area clean. A great start to the day!
Stayed 1 night in Nov 2023

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Howard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Dianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Mostly quiet. We orded a 2 queen bed, the lady at the desk asked if we would like a onsweet room. I said yes and thank you very much. Never stayed in one before.
Stayed 1 night in Oct 2023

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service
Clean!
The hotel was beautiful and clean. It was conveniently located to meet our tour bus- across the street!
Stayed 1 night in Sep 2023

10/10 Excellent

Sandra

Stayed 2 nights in Sep 2023

6/10 Okay

melinda

Stayed 5 nights in Aug 2023

10/10 Excellent

Marsha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice size room. Clean and comfortable. Would definitely stay here again
Stayed 2 nights in Aug 2023

10/10 Excellent

Ann

Stayed 3 nights in Aug 2023

10/10 Excellent

Bridget

Stayed 1 night in Aug 2023

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Close to main roads
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice but Noisy Air
I gave a lower rating for Comfort & Condition because the air conditioning unit rattled SO loudly. Luckily we could turn it off & not get too hot. Other than that it was a good place to stay.
Stayed 1 night in Aug 2023

6/10 Okay

Amy

Travelled with family
We stayed for 1 night while traveling. The rooms were nice and clean but overall average. Breakfast was average as well.

8/10 Good

Margaret

Stayed 1 night in Jul 2023

4/10 Poor

Brenna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The listing had the pullout as a double. It’s a twin. The mattress is awful… thin & all springs. The main bed is supposed to be a king… definitely not a king. No outlets next to bed . Lady at front desk was kind & helpful.
Stayed 1 night in Jul 2023

10/10 Excellent

Kyly, Calgary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

2/10 Terrible

Cortney

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Overbooked my sweet and told me i had to go through the travel agency to get compensated. When the travel agency called to confirm they said it never happened. Spent my whole weekend switching between rooms
Stayed 2 nights in Jun 2023

10/10 Excellent

Stafford

Stayed 1 night in Jun 2023

8/10 Good

Geralyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay for a night or two
Everything was in mostly good order. There was a little bit of mildew over the shower and the floors could be cleaner . The food at the breakfast buffet was very good with healthy choices.
Stayed 1 night in May 2023

6/10 Okay

Danny

Business traveller, Travelled with group
Disliked: Property conditions & facilities
Not the cleanest room. Smelled mildew. Bugs crawling in Air conditioner unit. Alittle run down
Stayed 1 night in May 2023
Response from David C. on 15 May 2023
On behalf of the entire hotel team, I sincerely apologize for the experience you had while staying with us. These issues have been presented to our leadership team and the necessary guidelines have been established to prevent similar incidents from happening again.

4/10 Poor

Patti

Travelled with family
Disliked: Staff & service
Arrived at 4pm. Check-in is at 3pm. There were no rooms clean and available- lobby filled with people (soccer team)waiting. Had to attend a suprise party without cleaning up first after traveling. Finally checked in when we got back at 11:30pm. Reserved a King Suite which we did not get. Too late and too tired to say anything that night. The next morning when I tried to get the difference back between the room I paid for and the room I got, I was told they couldn’t do anything about it, but that a manager would call when he got in (Andy?) as we couldn’t wait the hour for him to show up. Two days later - still no phone call. Also made the front desk aware that the bathroom sink was severely clogged - after brushing our teeth, it took about 30 min for the water to go down the drain. Also the tub looked so disgusting, we didn’t shower in the morning (dirt? Rust?) - wish I could attach pictures to show you. Needless to say, we won’t stay there again when we return.
Stayed 1 night in Apr 2023
Response from David C. on 15 May 2023
On behalf of the entire hotel team, I sincerely apologize for the experience you had while staying with us. These issues have been presented to our leadership team and the necessary guidelines have been established to prevent similar incidents from happening again.

8/10 Good

Mindy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and went beyond the normal process. Property was clean but loud room from the highway!
Stayed 3 nights in Apr 2023
Response from Cindy on 28 Apr 2023
Thanks for staying with us and taking the time to submit a review. We appreciate the feedback.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, comfy, clean hotel. Limited options for dining etc nearby but cannot fault the hotel itself.
Stayed 1 night in Apr 2023
Response from Cindy on 28 Apr 2023
We appreciate the great review. Thanks for staying with us.

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Clean hotel
Stayed 1 night in Apr 2023
Response from Cindy on 28 Apr 2023
Thank you for the feedback. We hope to have you back as our guest if your travels bring you back to the New Stanton area.

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and only 40 minutes from Fallingwater site
Stayed 1 night in Apr 2023
Response from Cindy on 12 Apr 2023
Thanks for the positive review.

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Cindy on 12 Apr 2023
Thanks for taking the time to review our hotel. We are glad you enjoyed your stay.

4/10 Poor

Kathryn

Stayed 1 night in Apr 2023
Response from Fairfield on 6 Apr 2023
Thank you for reviewing our hotel. I am disappointed to learn that your stay was not adequate. Please let us know where we can improve as guest satisfaction is our number one priority. I hope we can accommodate you in the future should you decide to stay with us again.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Cindy on 12 Apr 2023
Thanks for staying with us

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Stayed 2 nights in Feb 2023
Response from Cindy on 27 Feb 2023
Thanks for taking the time to review our hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip for two
Couples trip. Nice place.
Stayed 2 nights in Dec 2022
Response from Cindy on 12 Jan 2023
Thanks for staying with us and taking the time to review our hotel. We appreciate the feedback.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Cindy on 26 Dec 2022
Thank you for taking the time to review our hotel

10/10 Excellent

JAMES, COLUMBUS

Stayed 1 night in Dec 2022

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Wonderful people!
Wonderful front staff person at check in. Very friendly and helpful. Room was clean. Good breakfast and the attendant was very busy and made sure every item was stocked and place very clean.
Stayed 1 night in Dec 2022
Response from Cindy on 12 Dec 2022
Thanks for the great comments. We appreciate you taking the time to review our hotel.

10/10 Excellent

Nancy

Stayed 1 night in Dec 2022
Response from Cindy on 12 Dec 2022
Thanks for staying with us and the review.

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service
Pretty hotel. Clean. Good breakfast. Great staff
Stayed 1 night in Nov 2022
Response from Cindy on 28 Nov 2022
Thank you for taking the time to review our hotel. We appreciate the feedback.

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2022

8/10 Good

Pansie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Improve the breakfast
Stayed 3 nights in Nov 2022

10/10 Excellent

Karen

Travelled with family
Liked: Staff & service
Easy access Check in was very smooth no problems
Stayed 1 night in Nov 2022
Response from Cindy on 6 Nov 2022
Thanks for staying with us. We appreciate you taking the time to review our hotel.

4/10 Poor

Qi

Travelled with family, Business traveller
The room window is thin and facing towards I-70, noise level is high, so loud at night, hard to fall asleep.
Stayed 1 night in Oct 2022
Response from Cindy on 30 Oct 2022
Thanks for reviewing our hotel.

8/10 Good

Halina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean!
Stayed 1 night in Oct 2022
Response from Cindy on 30 Oct 2022
Thanks for taking the time to review our hotel. We look forward to serving you if your travels bring your back to the New Stanton area

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast selection
It was just okay - I didn't see any breakfast bars in the morning
Stayed 1 night in Oct 2022
Response from Cindy on 12 Oct 2022
Thank you for taking the time to review our hotel. Our breakfast buffet is available Monday - Friday from 6:30am to 9:30am and from 7 am to 10 am on Saturday and Sunday.