Breakfast, lunch, dinner served; beach views
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Reviews of Palolem Beach Resort

2 out of 5
Palolem Beach Resort
Entrance of Palolem Beach, Palolem Beach, Canacona, Goa

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 60 reviews" "
Rating 8 - Good. 24 out of 60 reviews" "
Rating 6 - Okay. 19 out of 60 reviews" "
Rating 4 - Poor. 7 out of 60 reviews" "
Rating 2 - Terrible. 3 out of 60 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

8/10 Good

saunak

This is my second stay in Palolem Beach Resort. Last time we were in the big deluxe garden bungalow but it was far from beach. This time we actually booked Cuba Premium Bungalows but due to pandemic setback and Coastal Regulations that was closed. Hotels. Com did a quick full refund of our payment and also suggested amicably that now Palolem Beach Resort has been taken over by the same proprietary and managerial group, so we went there and made a booking. We got an absolutely beach facing cottage with AC and geyser, with two balconies, (only cottage *09 has such facility) one facing the sea and the beach and the other facing the cute garden and the food station. The location is very good, and basic amenities were OK in that cottage. Food was good and the staff polite. The hotel has a privileged location for driving in, right at the main official entrance, and just beside the official car park. Plus all the shops are right next to it on one side and the boat-launching zone of the beach on the other side. For non-adventurous, cozy family trip it is the best in palolem, and mostly for Indian families. However, the most scenic and exotic part of the beach is on the other side, where Ciarans, Art Resort and the erstwhile Cube premium are located, so those who are avid swimmers and tropical beach vibes lovers like us, should try the absolutely on-the-sand huts on the other side of palolem beach.
Stayed 2 nights in Oct 2020

6/10 Okay

Dipanjan

Travelled with family
Disliked: Staff & service
Tranquil Palolem
The place is beautiful, right on the beach at the center point of Palolem beach. The property has a few well appointed cottages and a few at the back with no specific view or advantage. They have 3 series of cottages. 1xx - oldest block with old hut style structures - with garden view, 2xx - near the rear parking with no view, 3xx - best locations - some has partial sea view - these are nearest to the beach. Their sea view is partially blocked with their open restaurant, which also has a direct access from the beach. Idling in the restaurant with gazing at the sea is one of the most common activities there. There is no swimming pool. There is a Spa. The entire Palolem beach is dotted with similar properties - sea facing restaurants in front and cottages at the back. The service is pretty sparse and laid back. Our room did not have any water / bottle / jug. There is room service menu - you can call up the reception and ask for help. However, phone in our room did not work. Service at the restaurant is slow. You have to work hard to get waiters' attention - a feature I found similar in other 3 restaurants I dined at Palolem - the whole place is so laid back - I think that is the idea. You have to come here for a patient, quiet holiday - not a bad option for a year end vacation. Overall, the place is not special, but for the awesome location and natural beauty of Palolem beach - one of the most scenic beaches in Goa. An early morning or evening walk on the beach is a must
Stayed 3 nights in Dec 2019

6/10 Okay

Dattatraya

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Poor service and no focus on cleanliness
No focus on cleanliness. Washrooms are very dirty. Rooms are not so well maintained. Just because we were looking for stay near to beach hence stayed. But definitely below standard levels.
Stayed 2 nights in Oct 2019

8/10 Good

Adam

Liked: Property conditions & facilities, room comfort
Fantastic stay
Fantastic stay, we stayed for 6 nights and the only thing that bothered us was the lack of cleaning in the room, other then that great location with everything in easy reach!
Stayed 6 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
our unit was close to the beach ( whole facility was beach front. /staff very friendly and helpful. our cottage ( as well as others) was put together with plywood AC is a must and we were very grateful to have the breakfast included was appreciated steps to shopping and many other restuarants
Stayed 6 nights in May 2018

6/10 Okay

Shib Das, Calif

Disliked: Staff & service, room comfort
Close to the beach, Good
Enjoyed the view .Enjoyed the roaring sound of the Ocean Cottage is not properly taken cared. Food was a bit expensive. Some good and some were bad in quality
Stayed 8 nights in May 2018

4/10 Poor

fritz, Cairns qld Australia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not on the beach
Advertised as beachfront but not. Bed hard and uncomfortable all that's missing is the nails, no tea/coffee facilities, no bar fridge, hot water barely works. All very primitive, a 1star place with a 3star price. Much better up and down the road.
Stayed 5 nights in Jan 2018

6/10 Okay

SavindraSingh, Hyderabad

Liked: Cleanliness
Nice location, very close to beach
This hotel is located in the center point of Palolem beach. This is just beside the main entrance to the beach. The location is the biggest advantage. Pros: 1) Ample open space and a stage with good height available for you to climb and get a better view of beach. 2) Clean and nicely maintained property. 3) Restaurant food and drink was good except buffet breakfast which had very less variety of food options. 4) They would provide the occupants with sun loungers. Cons: 1) Room size is not so big if you are with kids or more than 2 adults. 2) I would not recommend anyone to have buffet breakfast due to lack of variety of food. 3) Service at the restaurant is a bit slow
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Palolem Beach Resort Stay
Overall experience was good but room condition can be improvised. There seems to be problem of rodents in some huts. Air conditioner was not fully functional in our room and beds were a little cranky. Food seems to be overpriced. Location is fantastic, very close to market area and beach. Staff is polite.
Stayed 2 nights in Dec 2017

8/10 Good

Sudhanshu

Great location, basic facilities
The only thing great about the resort is the location. The restaurant has a great view.
Stayed 3 nights in Nov 2017

2/10 Terrible

Rohit Kumar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pathetic Service and Rooms
I thought everyday I wasted Rs4380 by booking online. They gave me a room which was with a Pathetic Bed and Bedsheets. shower was very very very slow. I must say Super Slow. They will never change your bed sheets or blankets unless you ask them to. There was no Charging points near bed. There were only 2 sockets which were in use for TV and Set top box. You just can't charge your phone while watching TV or sleeping. You either have to be to be in standing position for hours to use your phone while on charging or Just leave all your important calls and work. They had other rooms available with charging points but they denied to give one. REASON : They said we have guests coming day after tomorrow. I mean come on guys have some Decency to cooperate with your customers who are paying you. Than I asked the manager over the phone, please tell me why can't I shift in another empty room. He said we have guest coming day after tomorrow. But I dont Understand one thing why they can't or Don't want to give that room to those guests why to me only. I had 2 year old kid with me and they were giving me an extension code to use. Even I told him that I have a small child with us we can't afford to take a risk on loose wired electric devices. He said no I can't give those rooms to you. I even told the Manager once that you should listen to the customer else I have a right to put the remarks about what is happening with me here. He said GO AHEAD.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty bathrooms, easy access to beach
Great location but dirty bathrooms and low level rooms. Almost like camping.

2/10 Terrible

Clemency

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We want a full refund on our stay here and the hotel have told us we need to contact you as the booking operator to do so. Please can you contact us immediately about this matter by email. Our room was not as advertised - we were stuffed down in one corner of the resort, the room was mosquito filled, dirty, hair on the floor and mozzies splattered all over the walls, cobwebs and no running water other than a small tap in the corner of a bathroom. If you would like us to send through photo evidence we will happily do so! Even at a discounted rate of 3500 rupees a night, this falls way below the standards of anything in the area. We asked to check out immediately but were told we wouldn't be able to do so as it was booked through hotels.com. The wifi didn't work throughout our two day trip, and I was informed rather nonchalantly by one of the managers that had been the case for 'a long time'. Awful breakfast and rude, unhelpful staff. A new leather bag was left in the room, when I went back about 6 hours later I was told it couldn't be found. I've been back again since and still nothing so I can only assume it was stolen. This experience has severely damaged our trust in hotels.com as a brand and this situation is resolved satisfactorily - we won't be using your service again and will be sharing this terrible experience on social media.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Excellent Location, right on the beach
Amongst all other hotels in Palolem, this probably is your best choice. The hotel has very nicely manicured gardens, spacious rooms with a sitting area outside each room. The rooms were tidy but not squeaky clean and I would say it was overall quite an average hotel, a bit pricey for what you get, but you are limited by choices. The downsides are that the check in time is 1PM which we found quite inconvenient. We also paid for an extra bed for our companion who didn't join us for the trip, but they were unwilling to remove the extra bed cost, which I found pretty ridiculous. Also, because everything is on the ground floor, there were a lot of bugs in the room, for which they provided a net for the bed, but it was a bit of a put off as it was quite stained and appeared very dusty/unclean.

8/10 Good

Bridin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Beautiful location right on the beach. When we initially checked in we were shown to a small dark corner hut with no balcony despite our booking stating that we would have a balcony. I went back to reception to complain telling them that we had the worst room in the resort. I was told they knew that but there was nothing they could do about it. I persisted & eventually they showed me to a much superior room. The bar & restaurant staff are excellent. Breakfast is excellent & location is excellent.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

4/10 Poor

Hamish, Bangalore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the money!
I paid for a full sea view room. the pictures were misleading. The room is shabby at best. Luckily for me they have another property not too far away and they allowed me to switch rooms. The room at the other property was much better, with a better view.

6/10 Okay

Verified traveller

The location of this hotel is great. It's right on the beach. Rooms are basic and could use some updating. The complimentary breakfast was very unappetizing. Staff is polite and helpful.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Not bad
The resort itself was very pretty and they room well kept, however the room was so hot with the fan not really being very effective. Also the service was just okay

10/10 Excellent

lou and alex, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff. Great stay
We had a great time here, even though it was rainy season. The staff couldn't have been nicer and food also really nice on he bar/restaurant. Beach view, couldn't have been closer!

4/10 Poor

Meggie, NY

Managing Expectations
It is difficult to get a good impression of this area from the maps and descriptions here... Goa (and India in general) defies any western classification of travel, so it's hard to rate one's experience in Goa against on in the US. The cabins at this resort would probably fall into a 1 star rating in the US. That being said, for India- it was quite nice. The only thing that might be a serious problem is that the bathroom ceiling was probably only 6 feet high and would be really uncomfortable for a tall person. But other than that- the deluxe cabins had hot water/showers- all solar powered, mosquito netting, AC, and everything is right outside the door-- an open restaurant on the beach (breakfast options were included in our room) markets, sunset walks, drop-in yoga, canoeing, swimming in the Arabian Sea, dolphin boat tours, SUPER cheap Ayurvedic massages, plenty of taxis, scooters, night life, etc. We went in late Feb, so it was very quiet, and despite the number of restaurants, bars, and lodgings it wasn't rowdy at all, but very chill. Goa, and this location as well, caters to European and Russian tourists, so the proprietors have taken specials measures to make sure their guests are comfortable- such as english speaking staff, washing food in bottled water, etc. If you approach this trip as you would camping, you'll be quite satisfied. If you are thinking this is a typical American beach resort/mega-hotel, you will be sorely disappointed.

8/10 Good

Rajesh, bangalore

Only resort on to the beach
The best part of the resort is on to the beach the food is good but rooms are just ok

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel close to beach
wonderful experience

6/10 Okay

arunsankar, Kochi, Kerala

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Excellent location, amazing food
The location of this resort is right on the beach. It can't get any better. There were mosquitoes around but there are nets covering the bed. The room itself is moderately clean but the outside walkway seems not cleaned. Restaurant is just in front of the hotel and offered amazing food quality. The best we had in Goa. Overall a decent experience for the price paid.

8/10 Good

Anmol, Bangalore

Liked: Cleanliness, property conditions & facilities, room comfort
GREAT LOCATION , ENJOYED OUR STAY !!
v really enjoyed our stay there... woud recommend it to all !! ....... clean rooms ... .. good restaurant .... great location !!

6/10 Okay

Chucky, Toronto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Power shortages. Good staff

6/10 Okay

Chucky

Disliked: Staff & service, property conditions & facilities

8/10 Good

James, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Good stay at palolem beach resort, top location and quiet, some hits are near to te beach but ours was away, only a minute walk to the beach and restaurant! Food was good and cheap! Important for backpackers! Staff were friendly and helpful. Only 2 minutes walk from the bus stand at palolem! Would recommend!

8/10 Good

Dc, Nottingham

Liked: Staff & service, room comfort
enjoyable
Nice cottage and friendly staff

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was awesome

6/10 Okay

Ghosh, Mumbai

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
We checked in the hotel quite comfortably, the staff were courteous, only thing missing was TV neither it was detailed that it was not there but otherwise the promo photograph has it please remove the same as it is wrong information about the rooms. While booking we had paid extra for child so generally it is assumed that it includes complimentary breakfast but it is not so. Also the total price should be displayed before hand and not at the time of payment. PS, brush up your maths skill before going to hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place and excellent Staff.
Stayed here only for 4 days, but fell in love with this place. A bit expensive compared to the other options available nearby. The staff was excellent and very helpful. The place is beautiful and well maintained. Overall an excellent place (If budget is not an issue).

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Only positive by the beach
Quite expensive for palolem. Check in ok no hi, how are you etc passports taken to scan and the had to ask for then back. The shacks are ok just dirty and not cleaned during stay. £20 comparing to others much better options for cheaper. Plus point great waitor at bar to serve you. Overall doesn't matter where you stay on palolem because all huts by beach which is great and lots to do- boat rides, kayaking, beach walks, sunset and shops/restaurants.

8/10 Good

Abhijay

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
best resort at palolem
only negative - no room service, otherwise everything is awesome. The best part being the proximity of the resort to the beach. Palolem beach (which could easily be said to be the most beautiful beach in goa) is just next to the resort.

8/10 Good

Ajay, Pune

Liked: Cleanliness, property conditions & facilities
Very good location
Enjoyed the stay,very calm and beautiful place.

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Great location
The cleaning staff is a bit elusive. But if you wash the sand outside in the common toilet - the room by and large stays clean. They changed the linen twice in a 5 day visit which is good. The reception staff is very helpful. The garden, though small, is well landscaped. The location of being right on the beach is the key. This was our second visit to this hotel. We would repeat again if we go back to Palolem.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

8/10 Good

Siddhartha

Liked: Property conditions & facilities
By the side of the beach
The hotel is adjacent to the beach. Nice view. Nice to stay. Room service was not available at the time of monsoon, when I visited. Food is little expensive.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ciarans best
Ciarans hotel best in palolem beach.

2/10 Terrible

Nastya, Russia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very BAD!!! NEVER!!!
The fotos are very old and give no true information!!! Also we paid for 2 AC cottages, but when we arrived they gave us non AC and refused to changed!!!, It was very hot in March, we cant normally sleep! the rats in restaurant!!! it is aufull. Please think twice before paid them for nothing!!!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Nice beach huts in the middle of Palolem beach
Palolem beach resort offers different kind of accomodations (from tents over beach huts to normal hotel rooms). The rooms are basic without A/C but with fans. I stayed in a beach hut with attached bath room. All was clean but easy. As well all people we met, were quite easy going. The staff is very nice and helpful. And the location is just great. I really enjoyed the stay.

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Lia, Russia

Liked: Cleanliness, property conditions & facilities, room comfort
Close to beach!!! Very cool
Very nice hotel on a beach. Good prices on monsoon, and very nice quality. Take room with A/C. Tasty english breakfast at restauran and good locations - bars and shops and taxi are very close. Reception is polite and cooperative. Our checkout was really early - they change the breakfast time to first day and we had it at 1 a.m. at check in. It was nice. So, I think it is the best hotel on a beach according to it's location and service.

10/10 Excellent

Atle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and good people
WE had a great time at this place. We diden´t Expect to much, except that we will be close to the beach. So we did. Roms are ok, and if you want Room cleaning you have to let then know, or ells it want be done. The service was great. Well some time then forget to se if you need someting more, but ells, the service is good. Great people that work there, in restaurant and resection. Internett sucks, so make sure you are there for a good holiday, Forget about Internett. Then it will be great suprise when you Get it
Stayed 4 nights in Nov 2017

4/10 Poor

Tarja

Disliked: Cleanliness, property conditions & facilities, room comfort
Huonossa kunnossa
Hotelli sijaitsi aivan rannalla, mikä oli iso plussa. Hotellin yhteydessä sijaitsi myös rantabaari, jossa henkilökunta oli todella ystävällistä. Hotellin yleiskunto taas oli karmea. Suurin osa mökeistä oli remontissa, mikä aiheutti aamusta asti melua. Meidän huoneessa oli likainen wc, tyynyjen päällä ei ollut edes tyynyliinoja ja vain kaksi sänkyä, vaikka olinme tilanneet kolmen hengen huoneen. Lähtiessämme vastaanotossa meit vaadettiin maksamaan vielä 2000 rupiaa veroja, vaikka olimme jo hotellin kokonaisuudessaan maksaneet aikaisemmin. Puoli tuntia jouduttiin asiaa selvittämään ennen kun päästivät meidät lähtemään.

6/10 Okay

Jorge, Tromsø

Liked: Staff & service
Disliked: Room comfort
Bra lokalisert men dyr i forhold til standard.
Hotellet er rett på strande og det er hva du betaler for. Rommer er veldig sliten og trenger en stor oppussing. Veldig god mat på restaurant og meget bra service.

6/10 Okay

christian , PARIS

Liked: Cleanliness, staff & service
Hôtel agréable très bien situe
Hôtel bien situé entre deux bons restaurants bonne accueil je suis reste huit jours et le séjour a été très agréable j ai mangé une fois le midi la nourriture etais bonne et pas chère par contre le restaurant est triste et pas ouvert sur la plage le petit déjeuné est très limité le milkcoffe est de la taille d un espress. Si je devais revenir à palolem je retournerai dans ce même hôtel avec plaisir