Fridge, microwave, stovetop, coffee/tea maker

Reviews of Fraser Suites Glasgow

Fraser Suites Glasgow
1-19 Albion Street Merchant City, Glasgow, Scotland

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1101 out of 1871 reviews" "
Rating 8 - Good. 545 out of 1871 reviews" "
Rating 6 - Okay. 141 out of 1871 reviews" "
Rating 4 - Poor. 54 out of 1871 reviews" "
Rating 2 - Terrible. 30 out of 1871 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jade

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We thoroughly enjoyed our stay, the rooms were well equipped, clean and spacious, the staff were very friendly. However we stayed thurs-Sunday and the music was very loud from the bar next door until 3am.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kari

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

4/10 Poor

Joseph

Travelled with partner
The property was fine however the room noise during the night was terrible between alarms on the street and the constant traffic allowing for zero sleep. It appears after speaking to reception in the morning that the room is renowned for this so perhaps asking for an inside room is required although this info beforehand would have been helpful
Stayed 1 night in Jan 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, amenities, property conditions & facilities
Spacious, clean rooms/apartments at very reasonable rates
Stayed 3 nights in Mar 2024
Response from Rachael - Reception Supervisor on 20 Mar 2024
Hi Geoffrey! Thanks for your review! We hope to see you again.

10/10 Excellent

Suzie

Liked: Cleanliness, amenities, property conditions & facilities
Very happy friendly and professional staff! Can’t wait to stay again
Stayed 1 night in Mar 2024
Response from Rachael on 17 Mar 2024
Hi Suzie! Thanks for your review! We hope to see you again soon!

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Rachael - Reception Supervisor on 15 Mar 2024
Hi David! Thanks for your review! We hope to see you again soon.

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were truly amazing. As we traveled overnight from Canada they got us into a room asap after we arrived. Rooms were nice and clean, only thing I can say is hearing the street and pubs if you are not used to it but otherwise we would return in a heartbeat.
Stayed 1 night in Mar 2024
Response from Rachael - Reception Supervisor on 5 Mar 2024
Hi Jason! Thanks for your review! I am sorry about the noise, but I am glad that you still had a fantastic stay! I'm happy to hear that we were able to check you in early, especially after such a long flight! We hope to see you again soon.

8/10 Good

VAL

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Rachael - Reception Supervisor on 5 Mar 2024
Hi there! Thanks for your review! We hope to see you again.

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Brilliant stay, excellent appartments freindly staff. Definitely will stay again.
Stayed 1 night in Feb 2024
Response from Rachael - Reception Supervisor on 22 Feb 2024
Hi Derek! Thanks for your fantastic review! We hope to see you again soon.

10/10 Excellent

amanda

Travelled with family
Liked: Cleanliness, property conditions & facilities
lovely apartment close to everything
Stayed 2 nights in Feb 2024
Response from Rachael - Reception Supervisor on 22 Feb 2024
Hi Amanda! Thanks for your fantastic review!

10/10 Excellent

Hugh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff at the fraser suites were friendly and very helpful and it's a great location
Stayed 2 nights in Feb 2024
Response from Rachael - Reception Supervisor on 10 Feb 2024
Hi Hugh! Thanks for your review. I am so pleased that you had a great stay. I will pass your feedback onto the team. We hope to see you again soon!

10/10 Excellent

Jeenah

Stayed 1 night in Feb 2024
Response from Rachael - Reception Supervisor on 20 Mar 2024
Hi Jeenah! Thanks for your review!

10/10 Excellent

Angie

Liked: Cleanliness, property conditions & facilities
Spacious, clean, nicely finished
Stayed 2 nights in Jan 2024
Response from Rachael - Reception Supervisor on 6 Feb 2024
Hi Angie! Thanks for your review. I am happy you had a fantastic stay with us. We hope to see you again soon!

10/10 Excellent

Darius, Buffalo

Stayed 3 nights in Jan 2024
Response from Rachael - Reception Supervisor on 10 Feb 2024
Hi Darius! Thanks for your amazing review! We hope to see you again!

6/10 Okay

Jane, Altadena

Travelled with family
Liked: Cleanliness, amenities
Nice/clean. Very noisy as our room bordered trash alley. Very stuffy in room. Not a great area. Would not choose again.
Stayed 2 nights in Jan 2024
Response from Rachael - Reception Supervisor on 13 Jan 2024
Hi Jane! Thank you for your review. I am sorry that you were not completely satisfied with your experience here. We have a Duty Manager on shift at all times and we could have looked at moving you to another room. I am pleased you found the property to be nice and clean!

10/10 Excellent

Theon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 14 nights in Dec 2023
Response from Rachael - Reception Supervisor on 13 Jan 2024
Hi Theon! Thanks for your review! We hope to see you again!

10/10 Excellent

Vicki

Travelled with pets, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Reception Supervisor on 31 Dec 2023
Hi Vicki! Thanks for your fantastic review!

10/10 Excellent

Kelly

Stayed 1 night in Dec 2023
Response from Reception Supervisor on 31 Dec 2023
Hi Kelly! Thanks for your fantastic review!

6/10 Okay

Barry

Stayed 1 night in Dec 2023
Response from Reception Supervisor on 31 Dec 2023
Hi Barry! Thanks for your review!

4/10 Poor

Stephen

Stayed 1 night in Dec 2023
Response from Reception Supervisor on 31 Dec 2023
Hi Stephen. Thanks for your review. I am sorry that you were dissatisfied with your recent stay here. I am aware that you have been in touch with us directly. I have responded to your email.Thanks,Rachael

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kishan on 26 Dec 2023
Hello! Thank you so much for your review! I am pleased that you had an enjoyable stay. Kind Regards, Guest Services

8/10 Good

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment & very good value, however the late night noise from the street downstairs bar were rather unpleasant.
Stayed 2 nights in Dec 2023
Response from Guest Services on 21 Dec 2023
Hi John! Thank you for your review. I am sorry that the noise was an issue. We have a Duty Manager on shift at all times who would have been able to assist you. They would have looked at moving you to a different apartment away from the noise.

2/10 Terrible

Mary

Liked: Cleanliness, room comfort
A noisy night kept us awake half the night.
We had a really disrupted night at the Fraser Suites. The apartment itself was beautifully decoarted and really comfortable. It was furnished with everything you needed. But the noise from outside was terrible and kept us up half the night. Music was blaring outside until 3am and then we were still kept awake by revellers shouting and talking outside. It would have helped if the windows were triple-glazed to keep out the noise, but they were only sash windows. We were booked in for 2 nights, but had such little sleep that we actually checked out after one night and booked in somewhere else much quieter.
Stayed 2 nights in Dec 2023
Response from Rachael - Reception Supervisor on 21 Dec 2023
Hi Mary. Thank you for your review. I am sorry that you did not bring this to our attention at the time and we were unable to do anything to help improve your stay. I would be grateful if you could reach out to us directly to discuss your stay please.

8/10 Good

Sarah

Liked: Cleanliness, room comfort
Gorgeous suite!
Really beautiful suite. Great value for money, facilities and lots of space. Excellent location too, would definitely book again. Sadly double bed was two singles pushed together which always disappoints slightly. We stayed in room 314 and unfortunately directly above us must have been a corridor meaning the creaky floorboards were going all day and night!!! My partner is a light sleeper so this woke him up pretty early. Car park right next door and staff were helpful getting that sorted. Really nice place overall, just a wee shame about the floorboards!!!
Stayed 2 nights in Dec 2023
Response from Guest Services on 26 Dec 2023
Hello! Thank you so much for your review! We apologise for the inconvenience you had while your stay with us. We are in the process of refurbishment. Please let us know on your next visit with us, We will make sure you will have a comfortable stay.

10/10 Excellent

Ross

Stayed 2 nights in Dec 2023
Response from Guest Services on 14 Dec 2023
Hi Ross! Thank you so much for your review! We hope to see you again soon!

10/10 Excellent

Andrew

Stayed 2 nights in Dec 2023
Response from Guest Services on 14 Dec 2023
Hello Andrew! Thank you for your review! We hope to see you again!

10/10 Excellent

Trevor

Stayed 3 nights in Dec 2023
Response from Guest Services on 14 Dec 2023
Hi Trevor! Thank you for your review! We hope to see you again!

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
My suite was wonderful. Spacious & comfortable and very clean. The staff could not have been more friendly. Their dinning recommendations were spot on. The property is well situated and within easy walking distance of all points of interest in the City Centre. It was a great base for my tour of Glasgow.
Stayed 2 nights in Dec 2023
Response from Rachael - Reception Supervisor on 7 Dec 2023
Hi John! Thank you for your review. It was lovely to meet you. I am so pleased to hear that you enjoyed our recommendations! We hoped you had a great time here in Glasgow. Thanks again!

10/10 Excellent

Rosemary

Stayed 1 night in Dec 2023
Response from Rachael - Reception Supervisor on 7 Dec 2023
Hi Rosemary! Thank you for your review! We hope to see you again!

10/10 Excellent

Vicki

Stayed 2 nights in Nov 2023
Response from Guest Services on 7 Dec 2023
Hi Vicki! Thank you so much! We hope to see you again!

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023
Response from Guest Services on 7 Dec 2023
Hi Gary! Thank you for your perfect review!

10/10 Excellent

Mitchell

Travelled with partner
Really comfortable and luxurious place to stay, with plenty of good bars and restaurants nearby. Also convenient for City Centre. Would definitely stay here again
Stayed 2 nights in Nov 2023
Response from Guest Services on 7 Dec 2023
Hi Mitchell! Thank you for your review!

6/10 Okay

Gail

Stayed 2 nights in Nov 2023
Response from Rachael - Reception Supervisor on 21 Dec 2023
Hi Gail. Thank you for your review. I am sorry that you did not have a perfect stay with us. Please feel free to contact us, if you wish to discuss your experience.

10/10 Excellent

Mary

Stayed 1 night in Nov 2023
Response from Kishan on 26 Dec 2023
Hello! Thank you so much for your review! I am pleased that you had an enjoyable stay.Kind Regards, Guest Services

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Apartment was spotless, very roomy and well decorated. Will definitely be back.
Stayed 1 night in Nov 2023
Response from Rachael - Reception Supervisor on 24 Nov 2023
Hi Megan! Thanks for your review! We hope to see you again soon!

10/10 Excellent

Thomas

Stayed 2 nights in Nov 2023
Response from Rachael - Reception Supervisor on 24 Nov 2023
Hi Thomas! Thanks for your review! We hope to see you again soon!

10/10 Excellent

Aileen

Stayed 1 night in Nov 2023
Response from Rachael - Reception Supervisor on 24 Nov 2023
Hi Aileen! Thanks for your review! We hope to see you again!

10/10 Excellent

Pieter

Stayed 2 nights in Nov 2023
Response from Guest Services on 19 Nov 2023
Hi Pieter! Thank you for your review! We hope to see you again!

8/10 Good

Roger

Liked: Cleanliness, amenities, property conditions & facilities
All the staff are very friendly and helpful. The property is in a great location. My studio was spacious and clean, including the bathroom. Would definitely book this again.
Stayed 1 night in Nov 2023
Response from Rachael - Reception Supervisor on 24 Nov 2023
Hi Roger! Thanks for your review! I am pleased that you had an enjoyable stay. We hope to see you again.

10/10 Excellent

Vivienne

Travelled with family
Liked: Cleanliness, room comfort
Best in Glasgow
Brilliant reception staff, really helpful and friendly. The apartment was also excellent. Only complaint was it was a little hot. We have stayed in many apartments in Glasgow and this is the best.
Stayed 1 night in Nov 2023
Response from Reception Supervisor on 17 Nov 2023
Hi Vivienne! Thanks for your review! I will pass your feedback on. Thank you for your lovely comments about the team! We hope to see you again!

10/10 Excellent

Timothy

Liked: Cleanliness, property conditions & facilities
Nice hotel with a great location and friendly, helpful staff.
Stayed 1 night in Nov 2023
Response from Reception Supervisor on 17 Nov 2023
Hi Timothy! Thank you very much for your review! We look forward to seeing you again!

8/10 Good

Verified traveller

Liked: Room comfort
Stayed 1 night in May 2023
Response from Guest Services on 15 Nov 2023
Thanks for your review!

10/10 Excellent

Donna

Stayed 2 nights in Nov 2023
Response from Guest Services on 15 Nov 2023
Hi Donna! Thanks for your review! We hope to see you again soon!

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was massive and was just beautiful in an old world charm kind of way. There was no car parking on site but there is a Q Park Candletriggs paid car park about 30 metres away on the same side of the street. The hotel staff were extremely friendly and helpful.
Stayed 1 night in Nov 2023
Response from Guest Services on 15 Nov 2023
Hi David! Thanks for your review! I am pleased that you had a fantastic stay. We hope to see you again soon!

8/10 Good

Ian

Stayed 2 nights in Nov 2023
Response from Guest Services on 15 Nov 2023
Hi Ian! Thank you very much for your review. We hope to see you again!

10/10 Excellent

Donna

Stayed 1 night in Nov 2023
Response from Guest Services on 15 Nov 2023
Hello! Thank you for your review! We hope to see you again!

10/10 Excellent

Graham

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023
Response from Guest Services on 15 Nov 2023
Hi Graham! Thank you for your review! We hope to see you again!

6/10 Okay

Patrick Aidan

This property has in my reckoning, an unwarranted four star rating. At first glance the suite appeared clean although very dated and dull. It soon became clear that the place urgently needed a deep cleaning along with some furniture additions. 1. No luggage rack in bedroom. 2. No chair nor other surface to put clothes on. 3. Oddly situated wardrobe blocked the only source of natural light in the bedroom when the doors were open. 4. Living room couch placed way too close to the floor making it impossible to get up from once seated. 5. No easy/arm chair in living room. 6. Dull brown/black/grey painting and pictures throughout. 7.Bedroom curtains desperately in need of cleaning/vacuuming. 8. Entire place needs to have the furniture repositioned to enable a thorough vacuuming. 9. All baseboards and electrical outlets covered in dust, lots of dust. All these deficiencies are obvious to the naked eye so housekeeping really needs a good shake-up. This unit was to me dull, dated and depressing.
Response from Reception Supervisor on 15 Nov 2023
Hello there! Thank you for your review! I am sorry to hear that you were disappointed. I have passed your feedback on. If you wish to return again, please contact us and I will ensure you have a much better stay next time.

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
This is a very centrally located property. Literally a stone's throw from the Trongate and less than a minute from Merchant City. 10 mins walk from Central or Queen Street stations. If you are looking for comfortable independent accomodation in the city centre of Glasgow then this is for you. The apartment is spacious and has all the essential amenities for your stay. The most bizarre thing to report about this establishment is the lift. There are 2 lifts opposite one another. When you press the buttons on one, you have to use the opposite lift!!!!?????
Stayed 1 night in Oct 2023
Response from Guest Services on 15 Nov 2023
Hi Christopher! Thanks for your review! I am pleased that you had an enjoyable stay. Regarding the lift, this is not the case every single time! It depends on which floor the lifts are on and the opposite one may be closer to you. We hope to see you again soon!

10/10 Excellent

Merryn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely and clean on arrival. Within walking distance to food, pubs and shops. Staff were welcoming and friendly If I was to ever come back I would definitely stay again
Stayed 2 nights in Oct 2023
Response from Guest Services on 31 Oct 2023
Hi Merryn! Thank you very much for your review. I am pleased that you had a great stay. We hope to see you again!