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"Very clean, excellent location "

"It has a good location and connects to MTR via the department store. It's a bit far (1 km), but there are many things along the way. The hotel is as luxurious as expected. I once stayed in Langham, London, and this Shenzhen hotel has that same vibe. The room is spacious, and the staff was attentive and responded to all requests quickly and correctly, even though they were not perfect in English. Overall, I will stay here again if I come to Shenzhen."

"Friendly staff, convient location to take high speed train, walking distance to shopping mall and many food options around."

"Friendly staff"

"Good hotel, new and modern. Courteous staff with at least broken English, no problem with communication. Walking distance to a huge shopping centre and subway. Lots of eating choices. Definitely will return."

"Great location next to public transport and in heart of business district. Comfortable hotel, although AC didn’t go below 20c and housekeeping inconsistent. Breakfast was good if you went early. "

"wonderful hotel staff at JW Marriott and we absolutely enjoyed our stay. i left a note at time of booking saying that it is our honeymoon. although we only stayed for a night, hotel staff made it special for us by decorating the room and sending a cake to us. room was good size and clean, a little dim though. i believe it is conveniently located, getting deliveries was very easy as well. special thanks to Sue Su who was extremely kind and gave me a heatpack when we checked in."

"Large and clean "

"Stayed many times over the years. Nice people, nice hotel"