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Reviews of Motel 6 Fort Worth, TX

2 out of 5
Motel 6 Fort Worth, TX
3861 Tanacross Dr, Fort Worth, TX

Reviews

6.8
Rating 10 - Excellent. 68 out of 255 reviews" "
Rating 8 - Good. 70 out of 255 reviews" "
Rating 6 - Okay. 41 out of 255 reviews" "
Rating 4 - Poor. 34 out of 255 reviews" "
Rating 2 - Terrible. 42 out of 255 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cody

Stayed 1 night in Mar 2024
Response from Hotel Manager on 22 Apr 2024
Dear Guest,Thank you for your perfect rating! We're delighted to hear that you had a great experience during your stay. Your satisfaction is important to us, and we hope to have the pleasure of welcoming you back again soon.Sincerely, Hotel Manager

2/10 Terrible

Bobby

Disliked: Cleanliness, staff & service, property conditions & facilities
Smells horrible and the rooms are dirty and nasty. Not in a good area at all. I ended up getting a refund and not staying there at all. Even after they tried to get a better room for me it was still just as nasty. I wouldn’t recommend this hotel to anyone.
Stayed 1 night in Feb 2024
Response from Hotel Manager on 15 Feb 2024
Dear Guest,We apologize for the unsatisfactory experience you encountered during your attempted stay with us. Ensuring a clean and comfortable environment is a top priority, and we regret falling short of your expectations. Your feedback is invaluable, and we will address the issues raised to prevent future occurrences. We understand your decision and apologize for any inconvenience caused. Thank you for bringing these concerns to our attention.Sincerely, Hotel Manager

6/10 Okay

Amanda

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Flowers beds
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 8 Jan 2024
Hi Amanda,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff
Stayed 1 night in Jan 2024
Response from Hotel Manager on 10 Jan 2024
Dear Guest,Thank you for sharing your positive experience on Expedia. We're delighted to hear that you loved our staff. Providing excellent service is our priority, and we appreciate your recognition.If there's anything specific you enjoyed about the staff or if there are ways we can make your next visit even more enjoyable, please feel free to share your thoughts. We look forward to the pleasure of welcoming you back for another great stay.Sincerely, Hotel Manager

10/10 Excellent

Amanda

Stayed 1 night in Jan 2024
Response from Hotel Manager on 27 Jan 2024
Thank you for your positive review! We're thrilled to hear that you had a great experience during your stay. If there are any specific highlights or aspects you'd like to share, we'd love to hear them. Your feedback is greatly appreciated, and we hope to welcome you back in the future.

8/10 Good

Amanda

Travelled with partner
Disliked: Amenities
What I loved about motel 6 was the locals some of the nicest people I've ever met in my entire life they are insightful helpful and above all kind
Stayed 1 night in Jan 2024
Response from Hotel Manager on 10 Jan 2024
Dear Guest,Thank you for sharing your positive experience on Expedia. We're delighted to hear that you found the locals to be some of the nicest people you've ever met—insightful, helpful, and kind. It's wonderful when the local community contributes to a positive stay. If there's anything else you'd like to share or if there are ways we can make your next visit even more enjoyable, please feel free to let us know. We look forward to the opportunity to welcome you back for another positive experience.Sincerely, Hotel Manager

6/10 Okay

Luis

Liked: Staff & service
Disliked: Property conditions & facilities
Smelled funny, not clean
Stayed 1 night in Nov 2023
Response from Hotel Manager on 30 Nov 2023
Dear Guest,We apologize for the inconvenience you faced during your stay and appreciate your feedback. Cleanliness and a pleasant atmosphere are of utmost importance to us, and we regret that we fell short of your expectations. Your comments will be shared with our housekeeping team, and we will take immediate steps to address the issues you've raised. Sincerely, Hotel Manager

10/10 Excellent

Sandra

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I was very impressed with this motel 6. Other motel 6’s I’ve stayed in could learn a lot from this one.
Stayed 1 night in Oct 2023
Response from Hotel Manager on 23 Oct 2023
Dear Guest,We appreciate your positive feedback about your stay at this Motel 6. It's wonderful to hear that you were impressed with your experience here. We strive to provide the best possible service and accommodations for our guests. If you have any specific comments or suggestions, please feel free to share them. We look forward to welcoming you back in the future.Sincerely,Hotel Manager

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel Manager on 5 Oct 2023
Dear Guest,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely,Hotel Manager

4/10 Poor

Casey

Disliked: Cleanliness, staff & service, property conditions & facilities
Bed bugs and floor turned feet black in room tub was stained black and hallway to go down stairs cases smelt of ammonia and straight pee and the elevator was unsafe to ride on it sounded like it was on its last ride and took forever to go three floors up and down. Place was nice looking on the website and was a total hell hole inside in person had no electricity one full night on third floor was completely black it was so dark down the hall the entire night until morning..place reeked of smoke and pee room had bed bugs got bit on the back and legs and holes were burnt into bedding on both beds walls were. Stained with food or something inside room bath tub looked terrible it was stained black... don't let the website fool you this place is not worth what u pay to stay in it...
Stayed 1 night in Sep 2023
Response from Manager on 25 Sept 2023
She did not complain when she stayed in same room 4 nights she was paid for 2 person and they stayed more than 4 persons in room. and we stop extra persons her last night stayed than she do not like it thank you for stayed with us.r

2/10 Terrible

Joselyn

Disliked: Cleanliness, property conditions & facilities, room comfort
Disgusting
My room was disgusting the towels and linens were all dingy and dirty. The night stand had used napkins on the drawers thers was blood and nasty stains all over the walls and a half blown firecracker stuck partially in the wall. Just over all a health code violation and health hazard all the way.
Nasty dingy bedding
Dirty and moldy shower curtin and tub
Dirty towels
Trash left on drawers
Stayed 1 night in Aug 2023
Response from Hotel Manager on 7 Sept 2023
Dear Joselyn,We deeply apologize for the unacceptable condition of your room. This falls far below our standards, and we take this seriously. Rest assured, we are addressing these issues promptly to ensure a cleaner and safer environment for our guests. Thank you for bringing this to our attention.Sincerely, Hotel Manager

4/10 Poor

Joshua

Stayed 1 night in Aug 2023
Response from Hotel Manager on 29 Aug 2023
Dear Joshua,I am sorry to see the 4-star rating out of 10. We’re normally known for our exceptional attention to detail. We regret that we missed the mark. If you give us a chance, we are intent on making this right, and we hope you will write to us in detail about where we went wrong so we can rectify the issues.Sincerely, Hotel Manager

6/10 Okay

Robert

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property and rooms not maintaoned very well. Curtains dorty floors lifting.
Stayed 2 nights in Jan 2023
Response from Sunny Patel on 31 Jan 2023
I checked Expedia Res. list but no one checked in name by Robert through expedia than Please provide conformation No. than we will look after that room Thank you

2/10 Terrible

Stan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcome to the Jungle!
Stayed 1 night in Sep 2022
Response from Hotel Manager on 17 Sept 2022
Hello Stan,We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us, and we hope you will give us a chance to make it better for you. We are actively investigating your feedback with our management for prompt action. Hope to see you soon.Sincerely,Hotel Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Pretty good overall
The only issue I had really was that they don’t provide shampoo. Otherwise it was pretty good!
Stayed 3 nights in Jan 2022
Response from Sunny on 26 Jan 2022
Hallo Sir, Thank you for staying with us and gave us opertiunity to serve you if you come next time we will provide shampoo from front desk thanks Sunny

10/10 Excellent

Mimi

Stayed 1 night in Jan 2022
Response from Brand Experience Team on 17 May 2022
Hi Mimi, Thank you for the perfect rating!! Maz K. #Team6

10/10 Excellent

Hillary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Manager on 26 Oct 2021
Good afternoon Mam, Thank you for sharing your experience staying in our motel it will be help us improve our brand quality we will try our best to serve to gusts good hospitality. Thank you

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travelin’ man
Hotel fine
Stayed 1 night in Oct 2021
Response from Manager on 18 Oct 2021
Good afternoon Sir, Thanks for your business and more important for us your Staying experience share with us than we can improve our Quality. If you come again this area give us chance for serving again Thank you

2/10 Terrible

Gerkoria, Fort Worth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel smelled terrible. Guests walking around barefoot lots of people hanging around the outside of the property.
Stayed 1 night in Oct 2021
Response from Front Desk manager on 17 Oct 2021
I apologize for inconvenience when she checked in in first room she did not like that room than she want change room, I was changed room than after she not complain about any thing and she was checked out at front desk she nothing told us that time, and about homeless people hanging around property this problem is everywhere we complain to police they warren them only thank you for your experience sharing with us

2/10 Terrible

Patrick

Stayed 1 night in Sep 2021

2/10 Terrible

Milton

Business traveller, Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing unique about this property is that, according to expedia; allow two pets per room for free. Once the manager saw that I had dogs (2) he tried to tell me I needed to pay a pet deposit. What I did not like: 1. the manager tried to tell me I needed to pay a pet deposit. 2. The entire hotel smells like stale smoke. 3. The homeless junkies that live in the parking lot. 4. The drug dealers that deal out of the parking lot. 5. The grounds had trash laying around (beer bottles sitting outside the side entrance doors was the worst). 6. Absolutely no amenities - no coffee cups in the room, no coffee in the lobby, only 2 towels, washcloths and hand towels in the room and if you needed more you had to turn in one to get one. 7. The beds appeared/smelled clean but the chair in the room had a cover over it that had some kind of stains on it. 8. The sound on the TV was terrible. We had to have the volume loud just to hear what the actors were saying. I could list more but I think it is suffice to say I would not even consider staying here again.
Stayed 2 nights in Sep 2021
Response from Manager on 10 Sept 2021
We apologize for the disappointment. It is a Motel 6 policy that customer needs to mention at the check in time if you have pets and how many of. Unfortunately, we have to take pet deposit due to damages had been make by pets in our rooms. Also, We serve coffee in lobby every morning from 6 A.M. to 10:30 A.M..

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Sep 2021
Response from Hotel manager on 7 Sept 2021
Dear Guest, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

6/10 Okay

Sharron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean
Stayed 1 night in Aug 2021
Response from Hotel manager on 4 Sept 2021
Dear Guest,Thanks for your stay at our hotel. We thank you that you noticed the cleanliness of our hotel. We accept your appreciation for it. Our goal is an excellent experience for every guest, and I'm pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely,Hotel Manager

6/10 Okay

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Only complaint was the shower. It was in poor repair and had terrible water pressure. Everything else was just great.
Stayed 1 night in Aug 2021
Response from Manager on 18 Aug 2021
Thanks for your comment.we take great pride in our hotel. We also always working to get better. I hope you give us another chance .we can to improve and change it sorry about this one . Please visit again. Sincerely Hotel Manager

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2021
Response from Hotel manager on 3 Apr 2021
Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

8/10 Good

salvador

Stayed 1 night in Jan 2021
Response from Hotel Manager on 13 Feb 2021
Hello Salvador, Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the four stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Sincerely, Hotel Manager.

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021
Response from Hotel Manager on 13 Jan 2021
Hello April, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying in motel 6 was horrible. It’s smell like mold in the room and it was so gross. The lady working the front was very rude.
Stayed 1 night in Dec 2020
Response from Hotel Manager on 10 Dec 2020
Hello Guest, Thanks for the stay and the feedback. Sincerely regret the inconveniences. Our apologies. We shall definitely work on your observations. You can expect a further improved stay next time. Visit us again soon. Sincerely, Hotel Manager.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cockroaches in the bathroom
Stayed 1 night in Dec 2020
Response from Hotel Manager on 8 Dec 2020
Dear Guest, We have taken note of your remark about the Cockroaches issue during your stay. We are regularly taking pest control measures in our property but will check it further. Anyhow, our apologies for the inconvenience. This is not a regular feature of our hotel but your patronage is important to us. Please do consider. Sincerely, Hotel Manager.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2020
Response from Hotel Manager on 21 Nov 2020
Hello Guest, Thanks for the stay at our hotel and the review with eight stars. I sincerely hope that you liked the hotel and enjoyed the stay as there are no specific remarks. It is really a matter of pride for our hotel and staff. We shall serve you even better next time. Please do visit us again. Sincerely, Hotel Manager

6/10 Okay

Larry

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2020
Response from Hotel Manager on 21 Nov 2020
Dear Larry, Thank you for your stay and the six stars. From an improvement point of view, we look for specific experience sharing. You will have a better experience next time. Sincerely, Hotel Manager.

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Hotel Manager on 21 Nov 2020
Dear Juan, Thank you very much for staying with us and for giving the 8-star feedback. We apprehend that you had a good stay with amenities and services as you have not mentioned anything in detail. Guest reviews are important to us and please let us know if you found anything which needs to improve. Also, we look forward to your next visit. Sincerely, Hotel Manager.

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2020
Response from Hotel Manager on 21 Nov 2020
Hello Ray, Thanks for the stay at our hotel and the review with eight stars. I sincerely hope that you liked the hotel and enjoyed the stay as there are no specific remarks. It is really a matter of pride for our hotel and staff. We shall serve you even better next time. Please do visit us again. Sincerely, Hotel Manager

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We check in around midnight after driving all day , we found 10-15 little bugs that we took photos of and video of and they were just awful. Our bathroom had 1 small bar of soap in the room and 2 towels . Me and my brother stay in motels when we travel around for the races and we were very disappointed with this room . I don’t drive 14 hours just to get to a room that is like this . I will definitely choose different next trip in Feb .
Stayed 1 night in Oct 2020
Response from Nancy Y. on 26 Oct 2020
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6

8/10 Good

Verified traveller

Stayed 7 nights in Oct 2020
Response from Hotel Manager on 21 Oct 2020
Dear Guest, Thank you for your stay and the four stars. From an improvement point of view, we look for specific experience sharing. You will have a better experience next time. Sincerely, Hotel Manager.

10/10 Excellent

Oswald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort stay
Well the only complaint I have is a night there's people screaming, but other then that I love it
Stayed 3 nights in Oct 2020
Response from Hotel manager on 16 Oct 2020
Dear Guest, Thanks for your visit to our hotel. We are delighted to know our hotel served the purpose of your stay. We would like you to give us one more opportunity to serve you much better and to offer the best hospitality. We look forward to seeing you again soon! Sincerely, Hotel Manager

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was nice, comforting and acconodating
Stayed 1 night in Oct 2020
Response from Hotel manager on 14 Oct 2020
Dear Guest, We are happy to know that you had a good stay at our hotel. Your review means the world to us! Thanks again and we look forward to welcoming you all back soon. Sincerely, Hotel Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2020
Response from Hotel manager on 13 Oct 2020
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

2/10 Terrible

Celia

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed at plenty of hotels and asked to leave $100 deposit but one of these places does not require $100 deposit and the man will not let me enter my room if I do not leave him a deposit since the room was paid for. I have to wait 7 days to get my deposit money back and I feel like I'm going to have a problem but they didn't give me a receipt so I'm praying by tomorrow the money will be there I will not say again have a blessed day
Stayed 1 night in Oct 2020
Response from Hotel manager on 12 Oct 2020
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

8/10 Good

Irma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and linen very clean.
Stayed 1 night in Jun 2020
Response from Hotel Manager on 14 Jul 2020
Hello Irma, Thank you so much for the stay and the overall appreciation. We are highly inspired seeing your comments. Guest satisfaction is a special reward for our team. We are privileged to have guests like you. Please do visit us again. Sincerely, Hotel Manager

2/10 Terrible

Verified traveller

Stayed 7 nights in May 2020
Response from Hotel Manager on 12 Jun 2020
Dear Guest, It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed to improve that. Anyway, your feedback is important to us and you can contact us at any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020
Response from Hotel Manager on 4 Jun 2020
Dear Guest, Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 10-star rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!!! Regards, Hotel Manager

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2020
Response from Hotel Manager on 4 Jun 2020
Dear Guest, Thanks for your feedback and 2-star rating. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. You can expect a still better experience next time. Please visit us again. Sincerely, Hotel Manager

10/10 Excellent

treyneshia

Stayed 2 nights in May 2020
Response from Hotel Manager on 30 May 2020
Dear Guest, Thanks for choosing our hotel for your stay and 10 Stars you have given us based on the experience. I hope you had a wonderful experience with us. Please visit us again. Sincerely, Hotel Manager

10/10 Excellent

Todd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Haslet Job
Awesome place for the price paid! My only problem was the dryer in guest laundry didn’t dry very well and needs some attention!
Stayed 2 nights in Apr 2020
Response from Hotel manager on 4 May 2020
Dear Guest, Thanks for your stay. We are glad that you had a great experience, got value for your money staying at our hotel.We are concern about your minor issue mention in the review. We focus each day on providing a memorable experience that creates a yearning to return and thrilled to know that we were successful during your stay. We look forward to your next stay. Sincerely, Hotel Manager

8/10 Good

Verified traveller

Business traveller
Nice and clean i will use this property again at a later time and day
Stayed 2 nights in Apr 2020
Response from Hotel manager on 29 Apr 2020
Dear Guest, Thanks for your stay at our hotel. We thank you that you noticed the cleanliness of our hotel. We accept your appreciation for it. Our goal is an excellent experience for every guest, and I'm pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely, Hotel Manager

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
The night person on duty the night we checked in was so atitude and dad
Stayed 1 night in Apr 2020
Response from Hotel Manager on 23 Apr 2020
Dear Guest, Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made with the state of our accommodations. I am sorry for any rudeness that you encountered with this situation and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. It is through feedback like yours that we are able to quickly address staff courtesy issues. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for improved convenience in future visits. Sincerely, Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Everyone was friendly location was clean but could use some updating
Stayed 1 night in Feb 2020
Response from Hotel Manager on 28 Feb 2020
Dear Guest, We sincerely thank you for providing us with reviews of our services and facilities. We are thankful for your review as it provides us with the direction to move forward. We sincerely apologize for all the inconveniences caused during your stay with us. We assure you that we will take this feedback seriously and take appropriate steps to address the issues you have raised. We hope, on your next visit, you see all the changes we have made. Thank You. Sincerely, Hotel Manager

8/10 Good

JACKIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Hotel Manager on 26 Feb 2020
Hello Jackie, Thanks for the stay at our hotel and the review with eight stars. I sincerely hope that you liked the hotel and enjoyed the stay as there are no specific remarks. It is really a matter of pride for our hotel and staff. We shall serve you even better next time. Please do visit us again. Sincerely, Hotel Manager