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Overview of Mercure Florianopolis Convention Hotel

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Featured image
Indoor pool, open 7:00 AM to 10:00 PM, pool loungers
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
UNESCO Sustainable Property

Mercure Florianopolis Convention Hotel

3.5 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationFlorianópolis Botanical Garden1 min walk
    Popular LocationSanta Catarina State University19 min walk
    Popular LocationAdemir Rosa Theater4 min drive
    AirportFlorianopolis (FLN-Hercilio Luz Intl.)28 min drive

Choose dates to view prices

Superior Apartment, 1 Queen Bed with Sofa bed

4.4/5 guest room rating
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Executive Apartment, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds

Standard Apartment, 2 Single Beds

4.4/5 guest room rating
  • 258 sq ft
  • Sleeps 3
  • 2 Single Beds

Deluxe Suite, 1 King Bed

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Apartment, 1 Double Bed

4.4/5 guest room rating
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed

Executive Apartment, 1 Queen Bed

No guest room rating
  • Sleeps 3
  • 1 Queen Bed

About this area

Florianopolis

Mercure Florianopolis Convention Hotel is located in Florianopolis. Travellers eager for a bit of culture can stop by Ademir Rosa Theater, while those wishing to experience the area's natural beauty can explore Mole Beach and Joaquina Beach. Don't miss out on a visit to Florianópolis Botanical Garden.
Popular Location

What's nearby

  • Florianópolis Botanical Garden - 1 min walk
  • Santa Catarina State University - 19 min walk
  • Ademir Rosa Theater - 4 min drive
  • Image and Sound Museum - 4 min drive
  • Morro da Cruz - 7 min drive

Getting around

  • Florianopolis (FLN-Hercilio Luz Intl.) - 24 min drive

Restaurants

  • Where to eat
  • Bella Luna Restaurante – Restaurant with a bar offering international cuisine. Serves breakfast daily.
  • Garapuvu Café & Bistro – Bistro with a bar offering international cuisine. Open daily, happy hour available.

About this property

Mercure Florianopolis Convention Hotel

3.5-star eco-friendly hotel near Florianópolis Botanical Garden
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a snack bar/deli are on-site. All 175 rooms offer free WiFi, minibars and TVs with cable channels. Other amenities available to guests include room service, hairdryers and safes.
Mercure Florianopolis Convention Hotel offers 175 forms of air-conditioned accommodation with minibars and a safe. Premium cable televisions are provided. Rooms have partially open bathrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (BRL 27 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: BRL 37 for adults and BRL 37 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Children's pool
  • Fitness centre
  • Indoor pool

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Corner/local shop
  • Lockers available

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Portuguese
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (10118 square feet of space)
  • Meeting rooms 7

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Minibar

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in from noon - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from October 17 2020 to April 1 2021 (dates subject to change):
  • Fitness facilities
  • Sauna
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of BRL 52 per pet, per night
Dogs and cats welcome
1 per room (up to 33 lbs/15 kg)
Pets cannot be left unattended
Food and water bowls and litter boxes are available
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for BRL 62 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: BRL 37 for adults and BRL 37 for children (approximately)
  • Covered self-parking fee: BRL 27 per night
  • Pet fee: BRL 52 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: BRL 62 per night
  • Service fee: BRL 2.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and access to the heated pool
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Pool access available from 7:00 AM to 10:00 PM
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Florianopolis Hotel Mercure
Florianopolis Mercure
Hotel Mercure Convention Florianopolis
Mercure Convention Florianopolis
Mercure Florianopolis Convention
Mercure Florianopolis Convention Hotel
Mercure Florianopolis Hotel
Mercure Hotel Florianopolis
Mercure Florianopolis Convention Brazil
Mercure Florianopolis Convent
Mercure Florianopolis Convention Hotel Hotel
Mercure Florianopolis Convention Hotel Florianopolis
Mercure Florianopolis Convention Hotel Hotel Florianopolis

Frequently asked questions

3.9
Good
Rating 5 - Excellent. 99 out of 334 reviews
5 - Excellent 30%
Rating 4 - Good. 143 out of 334 reviews
4 - Good 43%
Rating 3 - Okay. 67 out of 334 reviews
3 - Okay 20%
Rating 2 - Poor. 16 out of 334 reviews
2 - Poor 5%
Rating 1 - Terrible. 9 out of 334 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.0/5

Staff & service

4.1/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

3/5 Okay

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Too much noise in the room floor during the day and night and the habitation above mine. Excelent localization, but poor pool and gym room, nice parking but charged separately (sure that the price of diary was priced enough !) During the web reservation, paid the amount including breakfast, but in check-in this information was not included in the hotel system.
Stayed 3 nights in Nov 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

3/5 Okay

Liked: Cleanliness
Uncomfortable bed and bad hairdryer and A/C
Even though it’s a nice hotel when compared to others, the bed is small and uncomfortable and the hairdryer inefficient. The restaurant serves a really bad pizza. A/C too old.
Stayed 2 nights in Jun 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy Stay In Floreanopolis
Very friendly and helpful staff even though I could not speak Portuguese they always where very willing to assist. Good gym facilities and breakfast. Very good location!
Stayed 10 nights in Mar 2019