I understand that such a hotel probably is what you can expect in the lower manhattan, but still ...
very small room, if you sit in a chair, you block the passway of the whole room. bathroom is small, just barely usable. elevator is slow and packed (50 floors). lobby is crowded all the time, it hosts many many airline crews. the washers or dryers are terrible, nobody cleans them, all smells of baby urine, do not use them. service of the bar inside is slowwww.
good things are location, location, location, several subway lines, popular sites nearby, lobby computer and printer are awesome.
Comment from Hotel Management
04-Aug-2019 by General Manager, Hotel Management
Harry, thank you for posting a review of your recent stay with us. We are sorry for not meeting your expectations with regard to our guest room and service. We also apologize for any inconvenience caused due to the wait time of our elevators. Hopefully, we will have the opportunity to make it up to you on a future visit. Thank you again.