Bar (on property)

Reviews of B+B Edinburgh

4 out of 5
B+B Edinburgh
3 Rothesay Terrace, Edinburgh, Scotland

Reviews

9.0

Wonderful

Rating 10 - Excellent. 594 out of 1004 reviews" "
Rating 8 - Good. 315 out of 1004 reviews" "
Rating 6 - Okay. 61 out of 1004 reviews" "
Rating 4 - Poor. 26 out of 1004 reviews" "
Rating 2 - Terrible. 8 out of 1004 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Gretchen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super friendly. Its nice Breakfast is included and they had a variety of options. My only thing was the lift was broken and no one helped us with our bags and we had to go to the 4th floor. Other than that, no complaints.
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic gem
Stayed 1 night in Mar 2024

10/10 Excellent

Lane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a wonderful staff. Beautiful building, kind and thoughtful staff, and good location. We loved our breakfast. They served a continental breakfast as well as a hot breakfast. There is a beautiful library on the first floor which is a must see! Make sure you bring shampoo, soap, etc because it is only provided upon request! The lift is down, so make note of this if you have any restrictions. We would definitely come again. Thank you, B B staff for being such wonderful hosts and making our first trip to Edinburgh so memorable!!! Cheers!
Stayed 2 nights in Mar 2024

10/10 Excellent

Susan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a brilliant find. Really friendly staff and breakfast was lovely. Great location, close to the main high street and tram stops. Would definitely stay here again.
Stayed 3 nights in Mar 2024
Response from Megan on 13 Mar 2024
Dear Susan,Thank you for your wonderful review. We hope to welcome you back in the future.Kind Regards,

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, amenities
Really lovely building . Location excellent . Only complaint no dairy free spread for toast at breakfast. The rest of breakfast was fantastic.
Stayed 1 night in Mar 2024

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

6/10 Okay

RODERICK

Liked: Cleanliness, staff & service
The elevator was out of action and I had to walk up 4 floors every day. The bathroom was clean and reasonably well equipped but the water pressure ( sink and toilet) was very poor. The bedroom was clean and functional
Stayed 2 nights in Mar 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is lovely!! Clean and the staff are very friendly. Also the breakfast in the morning is great with loads of options :))
Stayed 3 nights in Feb 2024
Response from Megan on 4 Mar 2024
Dear Anna,Thank you very much for your kind review.We hope to welcome you back to the hotel in the future.Kind regards,

10/10 Excellent

John

Travelled with partner
Staff are brilliant and Heather the best, lovely lady and so helpful.
Stayed 1 night in Feb 2024
Response from Megan on 4 Mar 2024
Dear John,Thank you very much for your kind review.We hope to welcome you back to the hotel in the future.Kind regards,

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful boutique hotel in a peaceful street in Edinburgh’s west end and just 5 minutes walk from Princes Street. Our room was very clean and comfortable and breakfast was delicious. Special thanks to Liam on reception and Heather in the breakfast room. We would definitely stay here again.
Stayed 1 night in Feb 2024
Response from Megan on 4 Mar 2024
Dear Colin,Thank you very much for your kind review.We hope to welcome you back to the hotel in the future.Kind regards,

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, rooms spacious and clean, comfortable bed. Breakfast was superb with a huge selection from full Scottish to vegetarian. Staff really helpful and polite. Will definitely stay here again
Stayed 1 night in Feb 2024
Response from Megan on 4 Mar 2024
Dear Stephen,Thank you very much for your kind review.We hope to welcome you back to the hotel in the future.Kind regards,

10/10 Excellent

June

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is positioned in an excellent area for easy access to walks on the river and the bus/Tram services to town. The staff are very friendly and the hotel has a real homely feel with the staff making the whole experience a relaxed and enjoyable stay. The breakfast choices are amazing and delicious. They cater for vegetarian and vegan. We will definitely be back.
Stayed 3 nights in Feb 2024
Response from Megan on 4 Mar 2024
Dear June,Thank you very much for your kind review.We hope to welcome you back to the hotel in the future.Kind regards,

10/10 Excellent

Sherry Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a place to stay that is classic, quiet and peaceful. This is the place. The feel is that of a quaint B&B with concierge service. The Staff is so accommodating and kind. The breakfast are delicious and the property is absolutely beautiful. This property exceeded by expectations in every way.
Stayed 6 nights in Jan 2024
Response from Megan on 4 Mar 2024
Dear Sherry Ann,Thank you very much for your kind review.We hope to welcome you back to the hotel in the future.Kind regards,

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Clean, good facilities. Comfy bed. Really helpful staff and tasty breakfast. Easy to walk to town.
Stayed 1 night in Jan 2024
Response from Megan on 4 Mar 2024
Dear Allan,Thank you very much for your kind review.We hope to welcome you back to the hotel in the future.Kind regards,

10/10 Excellent

Rachel

Great location and fabulous breakfast
Response from Megan on 4 Mar 2024
Dear Allan,Thank you very much for your kind review.We hope to welcome you back to the hotel in the future.Kind regards,

10/10 Excellent

ALLAN

Liked: Staff & service, property conditions & facilities
Inside there’s great wood panels and library that’s amazing.breakfast are fantastic
Stayed 1 night in Jan 2024
Response from Megan on 4 Mar 2024
Dear Allan,Thank you very much for your kind review.We hope to welcome you back to the hotel in the future.Kind regards,

10/10 Excellent

Grant

Stayed 2 nights in Jan 2024
Response from Megan on 4 Mar 2024
Dear Allan,Thank you very much for your kind review.We hope to welcome you back to the hotel in the future.Kind regards,

10/10 Excellent

Adib

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Dec 2023

8/10 Good

Jamie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The service, breakfast and location were all excellent. The Wi-Fi does not work on floor 3 where we were staying. The elevator was down so it was quite an effort accessing our room. However, the staff kindly carried our bags to our rooms for us when we checked-in. The shower pressure was inadequate and sometimes the water was too cold. Overall a good stay although we would probably consider other options with more modern facilities if staying in Edinburgh again.
Stayed 4 nights in Dec 2023

10/10 Excellent

Ullamari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location , lovely property with awesome staff . Superb breakfast and service
Stayed 1 night in Dec 2023
Response from Paul on 31 Dec 2023
Hi Ullamari,Thanks for the great review and I hope you have a nice new year.

2/10 Terrible

Srinivas Rao

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Worst experience.. making the customers to climb 4 floors through stairs after a tiring day without fixing the lift. No staff support to carry the luggage to the room. Water connection was cut and the staff was rude in answering and they don’t know that there are words like Sorry or Apologize for any inconvenience caused.
Stayed 2 nights in Dec 2023
Response from Paul on 31 Dec 2023
Good day,Thank you for taking the time to review. Your review is misleading and inaccurate through. The lift has been out of order and we notify all guests and assist with all luggage to and from the bedroom. The water issue was due to an issue in the street and I was the person who spoke to you and I was not rude. I also gave you an extra hour free of charge to have a shower after the water had been restored.Please when writing a review, make sure it is accurate so that possible travellers can get a full picture.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Paul on 27 Dec 2023
Hey anonymous,Thanks for the 10 out of 10

10/10 Excellent

Finn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2023
Response from Paul on 19 Dec 2023
Hi Finn,Thanks for the top marks.Have a wonderful Christmas and New Year.Thanks.

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Paul on 13 Dec 2023
Hi Jacqueline,Thanks for the review.

10/10 Excellent

Rosemary

Stayed 1 night in Dec 2023
Response from Paul on 13 Dec 2023
Hey Rosemary,Thanks for the review.

10/10 Excellent

Shiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas trip
Fantastic value and location.
Stayed 1 night in Dec 2023
Response from Paul on 10 Dec 2023
Hi Shiona,Glad you enjoyed the stay.

10/10 Excellent

olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Paul on 10 Dec 2023
Hey Olivia,Thanks for the review.

8/10 Good

Michelle

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023
Response from Paul on 10 Dec 2023
Hi Michelle.Thanks for the review.

8/10 Good

Kathleen

Stayed 1 night in Dec 2023
Response from Paul on 10 Dec 2023
Hey Kathleen,Thanks for the review

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Paul on 10 Dec 2023
Hey.Thanks for the top marks!!!

8/10 Good

Kelte

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would have given 5 stars but the lift was out of order which was fine as we were aware of it at time of booking. Room was large and spacious with high ceiling and large windows looking out over city. Nice not looking at another building. Breakfast was good and staff super friendly. Was 20min walking distance to most attractions. Would definitely stay here again.
Stayed 3 nights in Nov 2023
Response from Paul on 7 Dec 2023
Hey Kelte,Thanks for the lovely review. I am pleased that you enjoyed the view and breakfast. It's great you found the staff to be friendly as that is what we are here for.Hope to see you again soon.

6/10 Okay

Annie, Austin

Liked: Cleanliness
Disliked: Property conditions & facilities
Things that are an opportunity for the hotel: Elevator didn't work the whole stay, we stayed on the 4th floor and wifi in our room didnt work, we tried on 3 different devices. Not even a single outlet in the bathroom to dry your hair. No shampoo in the amenities. Bedside nightstand light didnt work and flickered when turned on. No extra blanket in the closet to use when cold. Beds are super small maybe a standard full size bed? Front desk girl was a bit rude when asked how much the tax was to the airport. She responded "I'm not a cab driver"... Things that we liked: the breakfast in the morning was delicious. Hotel is situated in a great location easily accessible to everything if you love to walk around and explore Edinburgh.
Response from Paul on 7 Dec 2023
Hi Annie,Thank you for the review. I am sorry about the issues that you had during the stay. I will address these as guest feedback is important.Thanks

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was quaint and nice and the staff were lovely and the food choices were excellent. The only issues we had were, we had 100 stairs to climb as the lift was out of order. The radiator in the room and bathroom wouldn’t get hot,even though they were turned on and it was very cold. The night manager came up and he was lovely and tried to help. Other than these issues we had a lovely stay thankyou.
Stayed 2 nights in Nov 2023
Response from Paul on 28 Nov 2023
Hey Helen,Thank you for the review. I am sorry about the radiator issue. We have now since resolved this.I hope we see you again soon.

10/10 Excellent

Chiara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location beautiful ancient building with stunning library . Lift wasn’t working but I was travelling light. Needs updating sockets with usb chargers possibly .
Stayed 1 night in Nov 2023
Response from Paul on 26 Nov 2023
HI Chiara,Thanks for the review.Hope to see you again soon.

10/10 Excellent

Mary

Stayed 4 nights in Oct 2023
Response from Paul on 15 Nov 2023
Hi Mary,Thanks for the review.If we don't see you again this year, have a lovely Christmas.

8/10 Good

Connie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only reason i did not give this hotel a 5 across the board is because their lift was out and every day we had to climb up 83 steps to our room. I have limited mobility due to having polio so this was extremely difficult for me. Unfortunately we could not be accommodated on a lower floor.
Stayed 3 nights in Oct 2023
Response from Paul on 1 Nov 2023
Hi Connie,Thank you for the review and I apologise for the lift. I am glad that despite the83 stairs you enjoyed the stay.Hopefully we see you again.

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent B+B
Pleased with B +B Edinburgh. Liam the member of staff who greeted us on arrival very friendly and personable available for all our requests. The breakfast far exceeded our expectations, hot food was cooked freshly to order with a good choice of options. Also available was cereal and continental options. Recommend this hotel to anyone wishing to stay in Edinburgh, walking distance from city but off main road so very quiet.
Stayed 2 nights in Oct 2023
Response from NADIR on 29 Oct 2023
Dear Eileen, Thank you so much for taking the time to leave such a wonderful review. We are happy to hear that you enjoyed your stay with us. we are looking forward to welcome you back in the futureRegardsNadir

10/10 Excellent

Nicole D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and helpful during the entire stay. From checking in to local history through breakfast, everyone was great. Beautiful hotel inside, stunning.
Stayed 2 nights in Oct 2023
Response from NADIR on 21 Oct 2023
Dear Nichole , Thank you for taking time to share your wonderful experience about your recent stay with us.we can't wait to welcome you back to B+B in the future Kind regards Nadir

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Really enjoyed our stay at B+B. Definitely has the wow factor on the ground floor reception, bar and breakfast room. Reception staff very friendly and knowledgeable. Free coffee in reception. Around 15 min walk ( flat) to Princes St and 5 mins to Dean village. Quiet location. Our large family room very clean and comfortable...decor a little drab compared with the fabulous entrance downstairs but was not a priority for us. Lift not working at the time of our visit so our fitness improved climbing to the 3 rd floor daily:-)). Good choice of breakfast and not too early!
Stayed 3 nights in Oct 2023
Response from NADIR on 21 Oct 2023
Dear sarah, Thank you for your kind review. We're delighted you enjoyed your stay with us. Your feedback means a lot to us. And we are looking forward to welcome you back in the future kind regards Nadir

6/10 Okay

Courtney

Stayed 1 night in Oct 2023
Response from NADIR on 21 Oct 2023
Dear Courtney, Thanks for your kind review and for choosing B+B Edinburgh Kind regards Nadir

10/10 Excellent

Klaudia

Travelled with family
Liked: Property conditions & facilities
I got the room at the last floor, while the elevator was out of service. It was quite a hike few times a day to get up to the room. Not sporty people would not be able to climb the stairs even once.The view was beautiful though. The staff was unfriendly when asked about early check in options. No secure luggage option - anything can be stolen easily. The breakfast was served with dirty cutlery, definitely not hygienic.
Stayed 3 nights in Jul 2023
Response from NADIR on 15 Oct 2023
Dear Klaudia,We appreciate your feedback and take your comments very seriously. Hope to have the opportunity to welcome you back to B+BRegards Nadir

10/10 Excellent

Isabelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful B+B
From the moment we walked through the beautiful front door, we were greeted by the helpful and friendly Diana. The B +B is such a lovely building, with an incredible view in the back of DeannVillage. Breakfast was incredible and very satisfying. We played cards in the library and had a dram of whiskey.
Stayed 2 nights in Oct 2023
Response from NADIR on 29 Oct 2023
Dear Isabelle , Thank you so much for taking the time to leave us such a wonderful review. We delighted to hear that you had enjoyable stay. Our team works hard to ensure our guest have a memorable experience and its always rewarding to know we've succeeded. We look forward to the pleasure of welcoming you back in the future Regards Nadir

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star property. Terrfic staff and nice big, clean rooms. The included brfst was awesome.
Stayed 2 nights in Oct 2023
Response from Nadir on 4 Oct 2023
Hi Patrick,Thank you for the kind review.Hope to see you again in the future

6/10 Okay

Donald

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Its not the boutique hotel its promoted as.
Stayed 1 night in Sep 2023
Response from Paul on 28 Sept 2023
Good day,Thank you for the review. To help us better deliver on our product, it is always helpful to know what didn't meet your expectations.Thanks

8/10 Good

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This will be a 5 star property when the lift is working. We were well and responsibly warned. Our luggage was carried up and down for us, but 4 steep flights just seemed like too much after a day of walking the city. Breakfast was fantastic, the room very large by European standards, and location great to Princes Street. Except for the lift, its a place I woould come back to.
Stayed 2 nights in Sep 2023
Response from Paul on 26 Sept 2023
HI Pamela,I am thrilled that you would decide to stay with us again. We are very much frustrated about the lift and the impact it has on our guests. I hope in the future, you do stay again.Thanks

10/10 Excellent

Julie

Stayed 1 night in Sep 2023
Response from Paul on 26 Sept 2023
HI Julie,Thanks for the top marks

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Breakfast ! Nice and Quiet and good location to Prince Street. Elevator was not working but staff had someone take my luggage up to our room.
Stayed 4 nights in Sep 2023
Response from NADIR on 24 Sept 2023
THANK YOU SUSAN

10/10 Excellent

Jennifer G.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 3 nights in Sep 2023
Response from Reception Team on 20 Sept 2023
Thank you for great review! We are very pleased to hear that you enjoyed your stay with us and we look forward to welcoming you back in the near future!

10/10 Excellent

Vivian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue was we were on the forth floor and the lift was not working, it kept us fit put it that way😅
Stayed 2 nights in Sep 2023
Response from Paul on 19 Sept 2023
Hi Vivian,5 out of 5....terrific.Hope to see you in the future.Many thanks

10/10 Excellent

Colin

Stayed 1 night in Sep 2023
Response from Paul on 19 Sept 2023
Hi Colin,Thanks for top marks.Do come again.Thanks