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Reviews of Sharjah Carlton Hotel

4 out of 5
Sharjah Carlton Hotel
Al Meena Street, Sharjah

Reviews

7.0

Good

Rating 10 - Excellent. 14 out of 76 reviews" "
Rating 8 - Good. 25 out of 76 reviews" "
Rating 6 - Okay. 24 out of 76 reviews" "
Rating 4 - Poor. 5 out of 76 reviews" "
Rating 2 - Terrible. 8 out of 76 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Abdullah, Morgantown

Travelled with family
The room smelled sigaret smoke and dusty. I had to request amenities couple of times, and worse of all I have to pay for my gusts to use the beach

2/10 Terrible

Ibrahim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing interesting. Room have dusty floors.
Stayed 1 night in Dec 2020

2/10 Terrible

Sachin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible, do not stay here.
The manager was really rude, forcing me to pay the booking on check in. I fell ill and had to leave 3 days early and the manager would not even have a discussion about a partial refund, focusing more on the can of pringles for 21 AED that I had from the mini bar while I needed to leave for the airport urgently.
Stayed 5 nights in Feb 2019
Response from Amrit Baidya on 17 Mar 2019
Dear Guest, Thank you for taking the time to review us & letting us know your experience felt during the stay. Although we regret to know the glitch, that took place during the stay; which will be taken forward to the team members for training & development in order to avoid such issues in the future. Looking forward to welcoming you again in the near future. Thanks & Regards Amrit Baidya Group Sales & Marketing Manager MH Group of Hotels.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

2/10 Terrible

Bachir

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

2/10 Terrible

Abdelnaser, Qatar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty
Dirty, bad staff, not a four star in any way the value payed is very much compared to the hotel level, not chance to reconsider it in my travel

8/10 Good

Verified traveller

Liked: Staff & service

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Room was damp and smelled musty.

8/10 Good

Safa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleen hotel
Verygood hotel

6/10 Okay

Edwin, Dubai

Disliked: Cleanliness, property conditions & facilities, room comfort
Good value for money hotel
Overall good for the price we paid. Nice property, good beach access, pool access, some basic stuff for kids to play. Very efficient staff esp. the Filipino receptionist who checked us in. She was super efficient, very patient despite hotel being very booked and crowded for check in. However, room was not comfortable - phones were not working, TV has mainly Arabic channels, room was just cleaned before we checked in so was very damp and floor was wet. The dinner buffet was very poor quality food - tasteless, cooked using canned ingredients rather than fresh ingredients. The kids pool was very dirty because filters were not working very well and the lifeguards whom we complained to just ignored us and kept telling us that the 'almost white' water in the kids pool is actually very clean and it is the sand in the water which is making it look white. Strangely, the adults pool was very clean and had no sand at all. My advice - keep your little kids away from the kids pool and keep them in the adults pool.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

OLD, Am

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Old Hotel.
Old hotel I don't recommend for Bussiness traveler.

10/10 Excellent

Lenka, Perth, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent get away
The hotel was amazing exactly what I needed. I was staying in chalet and beach was only 5 metres away perfect for opening yoga and watching sunset. Excellent opportunities doing diffrent trips as dessert safari for really good price. Overall I will definetelly recommend this hotel as its perfect get away and amazing place. Staff were very polite and excellent customer service.

10/10 Excellent

Michael

Liked: Room comfort
Spot on Location
Apart from the Filipino staff, considering English is widely spoken in the UAE, the Sri Lankan hotel staff struggled to understand my English.

10/10 Excellent

Rune, Oslo, Norway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay!
We enjoyed the place and especially the beach. Clean water, high temp, and we felt very safe. Excellent tour to the desert. Hotel is a little worn, but gives value for money! Fantastic spa!!!!!!! For her and him.

6/10 Okay

Antoine, Pretoria

Liked: Cleanliness, room comfort
we enjoyed our sta. the hotel is a bit far from Dubai but that's probably the condition to have such a nice access to the beach.

8/10 Good

Talha, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool Weekend Beach Getaway
The hotel charges just the right amount for the services it offers. It has a cool private beach which is such a treat. The temperature controlled swimming pool is another advantage. It has a tennis court, basketball court and table tennis facilities. The staff are friendly and helpful. Overall, a pleasant value for money stay.

8/10 Good

Angie, Almaty, Kazakhstan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very pleasant vacation, we valued the opportunity to use free Wi-Fi internet. But we'd like to have fresh fruits and more seafood for our breakfast.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sharjah beach
Stayed one night. Enjoyed the beach. Friendly staff & excellent.

8/10 Good

Sheela Marie, Dubai, UAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Me and my boyfriend stayed for one night only but really we enjoyed our stay. Price is reasonable and worth it! I highly recommend it.

8/10 Good

jhoanna, philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing!

8/10 Good

Muhammad, Pakistan

Liked: Cleanliness
The location is amazing, the beach and pool make it worth staying. The service can be improved. Breakfast was not that good.Its a good place to stay with family.

6/10 Okay

Mejdi

Disliked: Staff & service

8/10 Good

karen, Canada

Liked: Room comfort
Dubai Visit Experience
Quiet, nice location, economical, overall a positive experience.

6/10 Okay

Adam

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Good location with beach facilities
The best in this hotel are the swimming pool, beach, tennis play ground. Price is good also The worst things are the rooms Its not comfort at all, total lost mattress and pillows. couldn't sleep

4/10 Poor

uros, slovenija

Disliked: Room comfort
very old hotel but close to the beach and nice poo
Its old hotel and also some things giving feyou feelin like that you are live in 80' , Its difficult to explain ... you have to see and than you can understand.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hotel could do with a refit Breakfast could have been better Gym needs new equipment Staff were outstanding and because of the the staff in this hotel if stay again

2/10 Terrible

Al, Leesburg, Virginia

Disliked: Staff & service, property conditions & facilities, room comfort
Terrible, Terrible, and Terrible
1. The Internet cost per hour and very bad connection. The cost of the internet almost as much as 1/2 of the room prince if you use it for a day 2. The King size bed = a twin by American standard 3. Staff speak very broken English, you stuck if you ever need to communicate with them 4. Food expensive and badly kept. If you are looking for a deserted island that is your place if not just stay out of this Inn, not even 1/2 star motel .

8/10 Good

Asif, uk

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent
We had a good stay in shariah at this hotel,but i think this hotel while being good and in a great location need to be more of shopping area . Jan/Feb is the best time to go lovely sunny days and cool nights. hotel is on a beach, Free shuttle service from hotel to Dubai diera city center everyday. i enjoyed staying at this hotel, good location & good amenities.

8/10 Good

Karsten Engelbrecht Niels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very practical
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anlage ist sehr schon. Zimmerausstattung ist gut, leider vom Bett habe ich Rückenschmerzen gekriegt. (Matraze war durch) Manchmal Stress mit Strandtuchen Ausgaben.
Stayed 15 nights in Mar 2019

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2019

10/10 Excellent

Paula

Hotelli oli hintaansa nähden oikein hyvä, siisti ja mukava. Paljon venäläisiä. Hotellin lounasruoka oli erittäin hyvää ja hinta oli edullinen. Uima-allas ja ranta olivat siistit ja mukavat. Hyvä-hinta-laatusuhde. Alkoholia ei Sharjahin alueella myydä.
Stayed 5 nights in Nov 2018

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Oct 2018

10/10 Excellent

Ekaterina

Liked: Staff & service, property conditions & facilities, room comfort
Carlton постарел...
В общем,жаловаться не на что! В Этом отеле не первый раз,а, как известно, все со временем «стареет»..Заселили быстро,так как приехали ближе к 17 вечера..Заселили в бунгало..Кафельный пол,периодически пахло сыростью,окон нет,дверь на первом этаже не откроешь..зато рядом с бассейном и морем! В отеле есть бунгало,где сделан ремонт,так что селитесь либо в основное здание(номера отличные,за исключением сантехники), либо просите бунгало с ремонтом! Завтраки однообразные,но есть можно! На бесплатные автобусы всегда много народу,такси недёшево,но все же сидеть в отеле бессмысленно!!! Море,песок,солнце - бесподобны!
Stayed 11 nights in Nov 2017
Dear Ekaterina, Thank you for taking the time to review us & we are glad to read your valuable comments made on the basis of your recent stay experience with us. We are happy to know that, you have been staying with us for more then your recent stay & also nice to know that you have liked our pool & the beach to the highest extent. We do regret to know about the comments made on rooms & the food at the restaurant, where we are taking these communication with our respective team members for find solutions to improve the services for better comfortable stay. Moreover, your valuable comments are important for us to look into it for the enhancement. Looking forward to welcoming you again in the near future. Yours Sincerely Amrit Baidya Group-Sales & Marketing Manager MH Group of Hotels

8/10 Good

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities
Повторный заезд (через 7 лет).
Отдыхали в отеле второй раз, так-что знали куда ехали. Жили в этот раз в шале. Понравилось все кроме того, что кровати были раздельные и было сыровато в номере. Кухня тоже не слишком разнообразна, 7 лет назад была лучше. Берите номера лучше без питания, тогда можно ранообразить пищу питаясь в разных ресторанах. Понравился ресторан Казань и рыбный. Находятся недалеко от отеля.Нравится бассейн и пляж.Чисто и удобно.Считаю хорошее соотношение цены и качества. Рекомендую. Олег

10/10 Excellent

osama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق قريب من الخدمات
رائعة

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
تعامل غير جيد من الاستقبال

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Mohamed

6/10 Okay

Ahmed

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Aleksandra, Екатеринбург

Liked: Staff & service, property conditions & facilities, room comfort
Преимущества при самостоятельном бронировании.
Езжу в этот отель не первый раз. Второй раз самостоятельно и это дает определенные преимущества. Персонал старается угодить с номером, меняют на самый большой из возможных. В отеле НЕТ бесплатного Wifi, но видимо, всвязи с тем, что в бронировании о нем говориться - дали пароль на каждого взрослого на 3 дня. Была дорогая потеря в такси - персонал сделал все возможное(оказывается высадке пассажиров все номера такси записываются) и нам ее вернули. Бронировали в распродажу номер 2+2 на двоих взрослых с завтраками(система не давала внести ребенка в бронь, типа нет номеров) - жили в номере 2 взрослых и дети 9 лет и 2 года. Проблем не возникло, доплату не требовали. Так что денег сэкономили .

8/10 Good

Søren, DK

Liked: Cleanliness, staff & service, room comfort
Fint hotel nær strand, en god stor pool vand 29 grader. Desværre næsten kun russere.

6/10 Okay

Nehad, سورية

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
إدارة الفندق سيئه وخاصة الإستقبال
الطبيعه جيده والشاطئ ممتاز ولكن ينقصها الإدارة الجيده

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Moyen
Moyen

6/10 Okay

Seija, Helsinki

Disliked: Cleanliness, property conditions & facilities, room comfort
Rannalla oleva hotelli
Pyysimme huoneen ylimmästä kerroksesta. Hotellissa oli seitsemän kerrosta. Saimme huoneen siivestä, jossa ylin kerros oli 2. kerros, siis matalalla syvennyksessä. Huone oli kylmä, pimeä ja epäviihtyisä, aurinko ei sinne paistanut koskaan. Helmikuun alun sää oli tuulinen ja viileä eikä huoneen lämmityslaite toiminut. Hyvää hotellissa oli sen sijainti rannalla.

6/10 Okay

Hazem, سوريا

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
جيد
الفندق مريح ولكن اثاث الفندق والحمام قديم الشاطىء والسبح رائعان

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Bon hotel avec une belle plage et bels équipements
Les plus: La plage, la piscine, le terrain de tenis, (présence du sauna et hammam appréciée mais perits et veillissants). Bon service et acceuil. Le moins: Hotel, chambres, douches correctes mais veillissant et douche à faible pression.