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Reviews

4.6 / 5Exceptional
1,700 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Dubai Mall
    5 min drive
  • Popular Location
    Burj Khalifa
    5 min drive
  • Popular Location
    Dubai Fountain
    6 min drive
  • Airport
    Dubai (DXB-Dubai Intl.)
    13 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed, Sea View

    Room Amenities

    • 484 sq ft
    • Sea view
    • Sleeps 4
    • 1 King Bed
    More details
  • Deluxe Room, 2 Single Beds, Sea View

    Room Amenities

    • 484 sq ft
    • Sea view
    • Sleeps 4
    • 2 Single Beds
    More details
  • Deluxe Room, 1 King Bed, Burj View

    Room Amenities

    • 484 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Deluxe Room, 2 Twin Beds, Burj View

    Room Amenities

    • 484 sq ft
    • City view
    • Sleeps 4
    • 2 Single Beds
    More details
  • Horizon Deluxe, Room, 1 King Bed

    Room Amenities

    • 484 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Suite, 1 Bedroom

    Room Amenities

    • 893 sq ft
    • Partial sea view
    • Sleeps 4
    • 1 King Bed
    More details
  • Horizon, Executive Room

    Room Amenities

    • 592 sq ft
    • Partial sea view
    • Sleeps 4
    • 1 King Bed
    More details
  • Horizon, Premier Room

    Room Amenities

    • 710 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details

About this area

Dubai

Located in Dubai, Shangri La Hotel Dubai is in the city centre and near a metro station. Dubai Mall and BurJuman Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore La Mer North Beach and Dubai Creek. Travelling with kids? Don't miss KidZania, or check out an event or a game at Meydan Racecourse.

Popular Location

What's nearby

  • Dubai Mall - 5 min drive
  • Burj Khalifa - 5 min drive
  • Dubai Fountain - 6 min drive
  • Dubai World Trade Centre - 6 min drive
  • BurJuman Mall - 16 min drive

Getting around

  • Financial Centre Station - 8 min walk
  • Dubai (DXB-Dubai Intl.) - 19 min drive

Restaurants

  • Where to eat
  • Dunes Cafe – Buffet restaurant offering international cuisine. Serves breakfast and lunch daily.
  • Shang Palace – Restaurant offering Chinese cuisine. Serves dinner daily.
  • HOI AN – Restaurant offering Vietnamese cuisine. Serves dinner daily.

About this property

Shangri La Hotel Dubai

Family-friendly Dubai hotel in Trade Center, near Dubai Mall
4 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas, free valet parking and a free area shuttle are also provided. Other amenities include an outdoor pool, a health club and a bar/lounge. All 302 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and LED TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars and premium bedding.
Shangri La Hotel Dubai offers 302 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
An indoor pool and an outdoor pool are on site. Other recreational amenities include an outdoor tennis court, a health club and a steam room.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.
The spa is open daily.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking
Free valet parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Free local area shuttle

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 150 per person
4 restaurants
1 poolside bar and 1 bar
24-hour room service

Things to do

Aerobics classes
Fitness centre
Full-service spa
Indoor pool
Outdoor pool
Outdoor tennis court
Pilates classes
Racquetball/squash
Steam room
Tennis
Yoga classes

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Free local area shuttle
Free cots/infant beds
Indoor pool
In-room childcare (surcharge)
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tennis lessons
Tour/ticket assistance
Turndown service

Languages spoken

Arabic
Chinese
English
Filipino
French
German
Hindi
Indonesian
Italian
Portuguese
Romanian
Russian
Spanish

Business services

Business centre
Meeting rooms

Outdoors

Pool sunloungers

Spa

Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Massage - deep-tissue
Massage - swedish
Massage - Thai
Massage/treatment rooms
Reflexology
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Free cots/infant beds
Hypo-allergenic bedding
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Free toiletries
Hairdryer
Separate bathtub and shower
Towels

Entertainment

LED TV
premium channels
satellite channels

Food and drink

Free bottled water
Minibar

More

Desk
Free newspapers
Iron/ironing board (on request)
Safe
Slippers
Turndown service

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.
  • Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 120.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Discover
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 150 per person (approximately)
  • Airport shuttle fee: AED 315 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: AED 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms.

Property is also known as

  • Shangri-La Hotel Dubai
  • Shangri-La Dubai
  • Shangri La Hotel Dubai
  • Shangri La Dubai
  • Shangri Hotel Dubai
  • Shangri Dubai
  • Shangri La Hotel Dubai Hotel
  • Shangri La Hotel Dubai Dubai
  • Shangri La Hotel Dubai Hotel Dubai
4.6

Exceptional

5 - Excellent
1,240
4 - Good
324
3 - Okay
84
2 - Mediocre
24
1 - Poor
28
4.7
Cleanliness
4.6
Service and Staff
4.7
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All good .............................................

Stayed 4 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

We decided to stay at the Shangri- La as we wanted a hotel in the centre of Dubai, near to the metro station. This holiday was my mothers first time in Dubai (she's 87 years old) and my sixth visit. We were fortunate to receive an upgrade to a suite which was beyond amazing. As my mother had celebrated her birthday a few days before, we were greeted by a lovely birthday cake in our suite. The Horizon Club staff, including Nandini who checked us in, made us feel extremely welcome and would greet us by our name every morning. The staff and chef in The Horizon Club restaurant were also excellent and remembered our order from the previous day when we couldn't remember all the items. I used the pool, hot tub and gym a few times on level 42 and found the area, clean and inviting with several beds to relax after a swim. The view from the observation area on level 42 will amaze you, particularly at night, and I managed to take some great timelapse video's. We are already planning our next trip to Dubai next year, and if all goes well, we will be back, staying at The Shangri - La. Thank you for a wonderful stay, and mum and I highly recommend this hotel.

Stayed 8 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Welcoming staff. Great service. Very clean property.

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The service was exceptional. The suite had incredible views, space, and amenities - all top notch. I'll be excited to return to the Shangri La Hotel when I'm in Dubai again!

Stayed 2 nights in Jan 2020

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