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2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
Terrace/patio

Guest reviews

4.3 out of 5 Excellent
603 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
All-inclusive
Air conditioning
Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationAquaventure26 min drive
Popular LocationSouk Madinat Jumeirah45 min drive
Popular LocationBurj Al Arab57 min drive
AirportDubai (DXB-Dubai Intl.)61 min drive

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  • Double Room (Wellness)

    Room amenities

    • 534 sq ft
    • Lagoon view
    • Sleeps 2
    More detailsDouble Room (Wellness)
  • Family Suite, 3 Bedrooms

    Room amenities

    • 2691 sq ft
    • Partial sea view
    • Sleeps 8
    More detailsFamily Suite, 3 Bedrooms
  • Grand Suite

    Room amenities

    • 6369 sq ft
    • City view
    • Sleeps 9
    More detailsGrand Suite
  • Junior Suite, Sea View

    Room amenities

    • 747 sq ft
    • Sea view
    • Sleeps 4
    More detailsJunior Suite, Sea View
  • Suite, Sea View

    Room amenities

    • 4092 sq ft
    • Sea view
    • Sleeps 6
    More detailsSuite, Sea View
  • Suite, 4 Bedrooms

    Room amenities

    • 3983 sq ft
    • Sleeps 9
    More detailsSuite, 4 Bedrooms
  • Premium Room, 1 King Bed, Garden View

    4.5/5 guest room rating

    Room amenities

    • 712 sq ft
    • Sleeps 4
    More detailsPremium Room, 1 King Bed, Garden View
  • Premium Room, 1 King Bed, Sea View

    5/5 guest room rating

    Room amenities

    • 700 sq ft
    • Sea view
    • Sleeps 4
    More detailsPremium Room, 1 King Bed, Sea View
  • Room

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsRoom
  • Deluxe Room, 1 King Bed

    4.3/5 guest room rating

    Room amenities

    • 569 sq ft
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed
  • Family Suite, 2 Bedrooms

    Room amenities

    • 2314 sq ft
    • Partial sea view
    • Sleeps 6
    More detailsFamily Suite, 2 Bedrooms
  • Senior Suite, Sea View

    3.6/5 guest room rating

    Room amenities

    • 969 sq ft
    • Sea view
    • Sleeps 5
    More detailsSenior Suite, Sea View
  • Family Suite

    Room amenities

    • Sleeps 5
    • 1 King Bed
    More detailsFamily Suite
  • Deluxe Room, 1 King Bed, Sea View

    4.2/5 guest room rating

    Room amenities

    • 569 sq ft
    • Sea view
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed, Sea View
  • Suite, 4 Bedrooms, Private Pool

    Room amenities

    • 3983 sq ft
    • Partial sea view
    • Sleeps 9
    More detailsSuite, 4 Bedrooms, Private Pool
  • Suite, 5 Bedrooms, Private Pool

    Room amenities

    • 4306 sq ft
    • Sleeps 9
    More detailsSuite, 5 Bedrooms, Private Pool
  • Senior Suite, 2 Bedrooms

    Room amenities

    • 1615 sq ft
    • City view
    • Sleeps 6
    More detailsSenior Suite, 2 Bedrooms

About this area

Dubai

Located in Dubai's Palm Jumeirah neighbourhood, Rixos The Palm Hotel & Suites is in the entertainment district and on a private beach. Skydive Dubai and Burj Al Arab are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Souk Madinat Jumeirah and Mall of the Emirates. Travelling with kids? Don't miss Aquaventure and Wild Wadi Water Park. Practise your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as skydiving.
Visit our Dubai travel guide
View in a map
Popular Location

What's nearby

  • Aquaventure - 26 min drive
  • Souk Madinat Jumeirah - 45 min drive
  • Wild Wadi Water Park - 48 min drive
  • Ski Dubai - 52 min drive
  • Burj Al Arab - 57 min drive

Getting around

  • Mashreq Metro Station - 21 min drive
  • AirportDubai (DXB-Dubai Intl.) - 61 min drive

Restaurants

  • Where to eat
  • A La Turca – Pool-view buffet restaurant. Serves breakfast, lunch and dinner daily.
  • L Olivo Restaurant – Pool-view fine-dining restaurant with a bar offering Italian cuisine. Serves dinner daily. Reservations required.
  • Salt Restaurant – Restaurant with a bar offering seafood. Serves dinner daily. Reservations required.

About this property

Rixos The Palm Hotel & Suites

5-star hotel with pools, private beach and full-service spa
Catch some rays on Rixos The Palm Hotel & Suites 's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. All 230 soundproofed rooms feature free WiFi and Select Comfort beds. Guests can enjoy deep soaking bathtubs, and other standard amenities include 24-hour room service, minibars and plasma TVs.
Rixos The Palm Hotel & Suites offers 230 forms of air-conditioned accommodation with minibars and a safe. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 40-inch Plasma televisions come with premium digital channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, a health club and a spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Anjana Spa has 11 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily.

All-inclusive details

All-inclusive room rates at Rixos The Palm Hotel & Suites are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: AED 120 for adults and AED 75 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Aerobics classes
  • Arcade/games room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fishing
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Nightclub
  • Parasailing
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Waterskiing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free children's club
  • Free supervised childcare/activities
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish
  • Turkish
  • Ukranian

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference centre (682 square feet of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select comfort bed

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • 40-inch plasma TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 27 March 2020 to 7 September 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 200.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AED 500 per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 2500
  • New Year's Eve (31 December) Gala Dinner per child: AED 1250 (from 3 to 12 years old)
  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 120 for adults and AED 75 for children (approximately)
  • Airport shuttle fee: AED 300 per vehicle (one way)
  • Rollaway bed fee: AED 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Dubai Palm Rixos
Rixos Dubai Palm
Rixos Hotel Dubai Palm
Rixos Palm Dubai
Rixos Palm Dubai Hotel
Rixos Palm Hotel
Rixos Palm
Rixos The Palm Dubai
Rixos The Palm Hotel Suites
Rixos The Palm & Suites Dubai
Rixos The Palm Hotel & Suites Hotel
Rixos The Palm Hotel & Suites Dubai
Rixos The Palm Hotel & Suites Hotel Dubai
Rixos The Palm Hotel Suites Ultra All Inclusive

Frequently asked questions

Can I cancel my reservation for free at Rixos The Palm Hotel & Suites and receive a full refund?
Yes, Rixos The Palm Hotel & Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Rixos The Palm Hotel & Suites cancellation policy on our site for more details about any exclusions or requirements.
Does Rixos The Palm Hotel & Suites have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is Rixos The Palm Hotel & Suites pet-friendly?
No, pets are not allowed at this property.
How much is parking at Rixos The Palm Hotel & Suites ?
Self-parking and valet parking are free at this property.
What time is check-in at Rixos The Palm Hotel & Suites ?
Check-in begins at 3 PM.
What time is check-out at Rixos The Palm Hotel & Suites ?
Checkout is at noon.
Does Rixos The Palm Hotel & Suites provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of AED 300 per vehicle, one way, applies.
Are there all-inclusive benefits at Rixos The Palm Hotel & Suites ?
Some rate plans available at this property are all-inclusive.
Where is Rixos The Palm Hotel & Suites located?
Located in Palm Jumeirah, this beachfront hotel is in the entertainment district, 3.4 mi (5.5 km) from Aquaventure, and within 12 mi (20 km) of Souk Madinat Jumeirah and Skydive Dubai. Mall of the Emirates and Ibn Battuta Mall are also within 16 mi (25 km).
4.3
Excellent
603 reviews
5 - Excellent
347
4 - Good
161
3 - Okay
65
2 - Poor
19
1 - Terrible
11

4.5/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Stayed 6 nights in Sep 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay with perfect hotel
Nothing gets any better than this place. We stayed there for our anniversary, we left a note at the time of booking and they took care of everything. Always surprising us with treats in room sweets, drinks etc. All inclusive facilities in this hotel makes your stay perfect in every way. Staff were all cheerful and helpful and always do everything for your Stay to be perfect starting from the check in staff to pool guys all the way to the hotel manager. Special thanks to usman in reception and kalim at pool for making this stay wonderful.
Stayed 5 nights in Mar 2020

4/5 Good

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities
The rooms were good size but they needed little bit more TLC. Looked tired.
Stayed 7 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Two fantastic high-end buffet restaurants, a lovely long beach area, beautiful pools, spa, patisserie and rooms. Worth staying at!!!
Stayed 5 nights in Feb 2020