Dear Mr. Khaled, Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Dubai. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.Kind regards,Guest Relation Team

Dear Mr. Deepak, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Rixos Premium Dubai hotel and are delighted to read that we were able to match your expectations. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.Kind regards, Guest Relations Team

Dear Mr. Omid, Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. We look forward to welcoming you back again very soon.Kind regards, Guest Relations Team

Dear Mr. Mohammed,We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay.Kindest Regards,

Dear Ms. Elizabeth, Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. We are delighted to read that you are recommending us and would love to welcome you back once again soon. Kind regards,Guest Relation Team

Dear valued guest,Thank you for taking the time to review your experience with us. We are more than happy to read that we were able to provide you with a memorable stay. Thank you as well for pointing out our great location which offers our guests to explore each inch of Dubai. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.Kind regards,Guest Relation Team

Dear Ms. Laura,Thank you so much for the time you took to rate your stay.We are delighted to know that we could meet your expectations.We look forward to serving you again soon!Kindest Regards,

Dear Mr/Mrs Saad, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Rixos Premium Dubai hotel and are delighted to read that we were able to match your expectations. It has been a pleasure for us to read and we look forward to serving you again soon. Kind regards, Guest Relations Team

Dear Mr. Bryan,Thank you very much for sharing this great review of your recent stay at Rixos Premium Dubai. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.Kindest Regards,

Dear Mr/Ms Ola, Thank you for the great rating of your recent holiday experience at our Rixos Premium Dubai; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.We look forward to welcoming you back again very soon.Kind regards, Guest Relations Team

Dear Mr. Humaid, Firstly we would like to thank you for the high rating you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. It has been a pleasure for us to read and we look forward to serving you again soon. Kindest regards, Guest Relations Team

Dear Ahmed, Thank you for sharing your experience on Expedia.com. We are delighted to read that you have rated our property with an excellent.We would be happy to welcome you soon again.Kind regards,Guest Relation Team

Dear Ifraz,thank you for taking the time to share your experience on Expedia.com. We are delighted to read that we have exceeded your expectations. Thank you as well for highlighting out our facility and our staff. Feedback like yours motivate us to strive for perfection and offer our valued guests a memorable stay. Thank you again for your feedback and we hope to welcome you soon again.Kind regards,Guest Relation Team

Dear Mr. Jackie, Thank you for reviewing your recent stay in our Rixos Premium Dubai. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Kind regards, Guest Relations Team

Dear Mr. Mohamed, First and foremost we would like to thank you for the 10 out of 10 rating you shared following your recent visit to our Rixos Premium Dubai hotel and are delighted to read that we were able to match your expectations. We look forward to serving you again soon. Kind regards, Guest Relations Team

Dear Jacqueline, Thank you for sharing your experience. We are delighted to read that we were able to satisfy your expectations. Our hotel is based on the lifestyle concept to welcome each traveler based on their needs. Thank you again for pointing out what we stand for is what we are able to deliver. We hope to see you soon.Kind regards

Dear Valued Guest,Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.Kindest Regards,Guest Relations Team.

Dear Mr. Metin, Firstly we would like to thank you for choosing our Rixos Premium Dubai hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs. We thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Kind regards, Guest Relations Team

Dear Valued Guest,Firstly we would like to thank you for choosing our Rixos Premium Dubai hotel for your holidays and for the review you shared on Expedia.com, all of your kind words about your stay with us are great to hear.We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.Kindest regards,

Dear Valued Guest,Thank you very much for sharing this great review of your recent stay at Rixos Premium Dubai. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Kindest regards,

Dear Mehrshad, We greatly appreciate the time you spent to share your recent holiday experience at our Rixos Premium Dubai hotel. We hope you enjoyed your stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.Kind regards, Guest Relations Team

Dear Mr. Ayman,We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Rixos Premium Dubai will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future.Kindest Regards,

Dear Valued GuestFirst of all, I would like to apologize once again to you and your family, and apologize for this unfortunate misunderstanding!Our values at Rixos are based on the desire for each of our guests to have an unforgettable, unique experience at each of our hotels during their stay.Moreover, there is no mishap, such as giving the invoice to the wrong guest!However, I would like to point out again that this setback was resolved very quickly by our outlet manager and site management and assigned to the right guest.I am personally very sorry that you did not accept our apologies and were unable to satisfy you.However, if you forgive this unique setback and decide to go on vacation again, I would be happy if you contact me and have another chance to convince you about our hotel and the service associated with it!You can reach me at:+971 56 329 0949salman.khan@rixos.combest wishesMr. Salman KhanGuest Relations Manager

Dear Valued Guest,Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. Once more we thank you for sharing your experience with us and look forward to serving you again soon.Kindest Regards,Guest Relations Team.

Dear Valued Guest,Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future successThank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kindest Regards,Guest Relations Team.

Dear Mr. Jehad, Thank you very much for leaving these wonderful rating. We are delighted that you enjoyed your stay among us. We thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Kind regards,

Dear Mr. Mohammed, We would like to thank you for the praising review you shared following your recent visit to our Rixos Premium Dubai hotel and are delighted to read that we were able to match your expectations. We look forward to your next visit. Kind regards,

Dear Mr. Ahmet ,We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chanceKindest Regards,Guest Relations Team.

Dear our valued guest Nader, Thank you very much for leaving these wonderful rating on expedia, we are delighted that you enjoyed your stay among us. We will forward to welcome you soon!

Dear Mr. Andre ,Thank you so much for the above feedback please accept our sincere apology for the inconvenience during your stay rest assure below concern has been already shared with Concern Department and with our Management.Kind Regards ,Rixos Team

Dear Mr. Mohsan, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.Kind regards,Guest Relations Team

Dear Mr. Ziad, Thank you so much for choosing us. We hope to welcome you very soon. Kindest regards, Guest Relations Team

Dear Mr. Abdulaziz, First and foremost we would like to thank you for the rating you shared following your recent visit to our Rixos Premium Dubai hotel and are delighted to read that we were able to match your expectations. We hope to welcome you soon!Kind regards, Guest Relations Team

Dear Mr. Oliver, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Rixos Premium Dubai hotel and are delighted to read that we were able to match your expectations. We hope to welcome you soon!

Dear Michael, Hope yo are well! Thank you for talking time and rating us. Please tell us more what went wrong ? We are really hope to hearing from you soon.

Dear Navinder, We sincerely appreciate your feedback. Your comment will be shared with respective management. Hopefully, we will welcome you soon.

Dear Mr. Gregory, Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Rixos Premium will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future.Best Regards, Guest Relations Team

Dear Stephen, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Rixos Premium Dubai hotel and are delighted to read that we were able to match your expectations. Kind regards, Guest Relations Team

Dear Gali, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences. We hope to welcome you soon!

Dear Michael ,Thank you so much for the above rating and review same has been shared with our team and staff member. Thank you for choosing Rixos as your holiday destination. We are looking forward to welcoming you in future visit.Kind Regards ,Rixos Team

Dear Haifa ,Thank you so much for the above rating same has been shared with our team we looking forward to welcome you back in hotel in your future visit.Kind Regards ,Rixos Team

Dear Mr. Pawel,We sincerely appreciate the time you spent to share your comments following your visit to our Rixos Premium Dubai Hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. We were most concerned to read your remarks on the service you experienced whilst staying among us, mostly because your comments do not reflect the usual standard of service we strive to ensure for our guests, nevertheless please rest assured that your review will be shared with our head of departments for information and further revision. Once again, thank you for your visit and constructive critics, we hope that you had a nice journey back home and to have the pleasure of serving you again in our hotels worldwide ensuring you in advance of our best intentions at all times. Please do not hesitate to contact us, if you have any further details to share regarding your recent stay among us.Kind Regards,

Dear Sarah,We would like to thank you for taking the time to share the above praising review about your recent stay among us.We all look forward to welcoming you again in a near future.Sincerely,

Dear Joelle ,Thank you so much for the above positive feedback we already have acknowledged and shared with our team.We look forward to welcome you back in our hotel in your future stay.Kind Regards ,Rixos Team

Dear Mr Carl Ashley, First and foremost we would like to thank you for the praising rating you shared following your recent visit to our Rixos Premium Dubai Hotel and are delighted to read that we were able to match your expectations. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kindest Regards, Guest Relations Team

Dear Mahendra, Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. We are also grateful for your highlight on the efforts of our maids to keep our installations and accommodations spotless at all times in order to guarantee our high standards related to hygiene and cleanliness. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Kindest Regards,

Dear Ido,We would like to thank you for taking the time to share the above praising review of your recent holidays within our Rixos Premium Dubai.We look forward to welcoming you again in our hotel in a near future!Kindest Regards,