All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Near to the beach. Everything else very accessible. Staff could not do enough to please. Highly recommend
Carol
Stayed 5 nights in Mar 2024
Response from Mina Hanna on 21 Mar 2024
Dear Carol,Thank you very much for your stay with us, and we hope to welcome you again soon.
4/10 Poor
Kathleen
Travelled with partner
15 Mar 2024
Liked: Cleanliness, staff & service
Excellent staff but not a very exciting property. Blocked in by large buildings so views are somewhat limited. Very middle of the road hotel so overpriced in my opinion.
Kathleen
Response from Hashim Al Ansari on 16 Mar 2024
Dear Kathleen,Greetings from JA Ocean View Hotel,Thank you for your feedback.Kindly be informed that if you wish to change your room to have a better view please pass by the Duty Manager at any time and we will be happy to assist you with all your concern
8/10 Good
Gurj
13 Mar 2024
Liked: Cleanliness, staff & service
I think some of items and areas can be improved
Gurj
Stayed 10 nights in Feb 2024
Response from Mina Hanna on 14 Mar 2024
Dear Gurj,Thank you for your stay with us, and we hope your next stay will be more comfortable for you.
An excellent hotel if you DON’T want to be in the sun by the poolside.
Everything that the hotel can control is done very well but there’s two big issues that it can’t directly control- first is the sun only comes onto the pool and a small part of the pool side in late afternoon and the second is that the hotel next door has a tunnel that is used by Lamborghini renters to rev their engines loudly and repeatedly even in the middle of the night. Perhaps the latter could be something the police could be asked to help with. Being woken up at 4 AM when you’re on the 23rd floor by an engine being revved isn’t ideal.
The staff though are excellent, the food is very good and the room we stayed in was excellent for the money.
Richard Neil
Stayed 10 nights in Feb 2024
Response from Mina Hanna on 6 Mar 2024
Dear Richard,Thank you for your stay with us, and we apologize for any inconvenience caused. We hope to welcome you again, and we will make sure you have a better experience.
10/10 Excellent
Amer
3 Mar 2024
Amer
Stayed 20 nights in Feb 2024
Response from Mina Hanna on 23 Mar 2024
Dear Amer,Thank you very much for your stay, and we hope to welcome you again soon.
Pool in shade
Room was cold and unable to change air conditioning but blanket provided
Everything else was good
Very short walk to beach
Good location
Very helpful staff
Choice of restaurants
alan
Stayed 5 nights in Feb 2024
Response from Mina Hanna on 1 Mar 2024
Dear Alan,Thank you for your stay, and we sincerely apologise for any inconvenience caused during your stay. We hope to welcome you again soon to recover your experience.
8/10 Good
Prabu kumar
Travelled with family and small children
27 Feb 2024
Liked: Cleanliness, staff & service
Pros : Location and breakfast is good. Rooms are smaller.
Con :
Bathroom no exhaust . Very small narrow tub with no screen or glass . Water spills everywhere outside the tub, Flush does not work properly. Hot water after 10 mins in the morning . Front desk not that customer friendly.
Overall stay was good. But not definitely a 5 star hotel . It’s a 2 to 3 star hotel.
Prabu kumar
Stayed 5 nights in Feb 2024
Response from Mina Hanna on 28 Feb 2024
Dear Prabu,Thank you for staying with us; we apologise for any inconvenience and hope to welcome you back soon to recover your experience.
I’ve been in this hotel years ago and it is now as good as it was before. Clean and in good condition. The only one issue I had is with the ac, it had some issues and the maintenance came and fixed it but it was still not that good for me. Nonetheless, I recommend it
Abrar
Stayed 3 nights in Feb 2024
Response from Mina Hanna on 24 Feb 2024
Dear Abrar,Thank you very much for your stay, and we hope to welcome you back soon.
6/10 Okay
Behrouz
24 Feb 2024
Behrouz
Stayed 6 nights in Feb 2024
Response from Mina Hanna on 21 Mar 2024
Dear Behrouz,Thank you very much for your stay with us, and we hope to welcome you again soon.
Travelled with 2 kids and 3 adults. Trip was both business and pleasure. Staff were friendly, location close to everything. Taxis are cheap. Lots to do.. beach a few minutes walk away. You cant go wrong.
Stephen
Stayed 8 nights in Feb 2024
Response from Mina Hanna on 22 Feb 2024
Dear Stephen,Thank you very much for your stay, and we hope to welcome you soon again.
JA Ocean View Hotel is in the perfect location in Dubai. Right on the waterfront with access to the beach, so many restaurants and shops and with public transport only a short walk away you can take yourself to one of the Malls, The Palms or many other places.
Our room was spacious with an incredible view, the staff were so accommodating and the food was plentiful and delicious. I would highly recommend staying here.
Briana
Stayed 3 nights in Dec 2023
Response from Mina Hanna on 9 Jan 2024
Dear Briana,Thank you for staying with us; we hope to welcome you again soon.Cheers
Very convenient to the beach and nice restaurants!!! Did not like the breakfast on property. But the views from our room and the New Year’s party were all nice!
Zalika
Stayed 5 nights in Dec 2023
Response from Mina Hanna on 9 Jan 2024
Dear Zalika,Thank you for staying with us; we hope to welcome you again soon.Cheers
I was a bit skeptical when I was booking but the hotel is absolutely amazing. We booked a one bed family room. The room was very spacious, balcony facing the beach and Dubai eye. I particularly want to thank Raj our cleaner he made sure our room was spotless daily and he was very kind. We will definitely come back again.
Rotimi
Stayed 4 nights in Dec 2023
Response from Mina Hanna on 25 Dec 2023
Dear Rotimi,Thank you very much for your stay. We are glad you enjoyed your stay and hope to welcome you back soon.
Great location. Very disappointed that the outdoor pool was almost always in the shade. Lack of direct sunshine in this area was a major disappointment. Some of the breakfast items were not hot enough.
Alistair
Stayed 4 nights in Nov 2023
Response from Hashim Al Ansari on 5 Dec 2023
Dear Alistair,Warm greetings from JA Ocean View Hotel. We sincerely regret to learn about your recent disappointment during your stay with us.Please know that we take your concerns seriously and will promptly share them with our hotel management team. Your feedback is important in helping us improve our services and ensure a better experience for all our guests.We deeply value your patronage and would like to extend our invitation for any future bookings you might consider. To guarantee a truly memorable stay, we encourage you to reach out to us directly. Our team will ensure that every aspect of your stay meets and exceeds your expectations.Thank you for taking the time to share your feedback with us. We are committed to delivering exceptional service and hope for the opportunity to restore your faith in our hotel.Looking forward to welcoming you back and providing you with an outstanding experience.Warm regards,
Awesome hotel, location was great , beach , restos. shopping . staff was the best specially Ross in front desk , very helpful & accommodating, she gave us a great room upgrade with an amazing view ! we loved it !!!
Ian
Stayed 4 nights in Nov 2023
Response from Mina Hanna on 17 Nov 2023
Dear Ian,Thank you very much for your stay. We are happy to hear that you have enjoyed your stay with us, and we hope to welcome you back again.
Everything was great ! Good customer service! They were accommodating and allowed me to check in early at 9 am . Every staff member I encountered , from the valet to check in to the cleaning staff were delightful and eager to help. Thank you !!!!
Laylo
Stayed 9 nights in Nov 2023
Response from Hashim Al Ansari on 14 Nov 2023
Dear Laylo,Greetings from JA Ocean View Hotel.Thank you for your feedback.
The location is GREAT for fun! There are lots of water sport activities, tons of dining, lounges, clubs and shops. The valet parking is free, and the staff are so helpful. The rooms are clean and stocked. The views are amazing! When we return to Dubai, we will definitely be staying at the JA Ocean view again.
Ashley
Stayed 6 nights in Nov 2023
Response from Hashim Al Ansari on 13 Nov 2023
Dear Ashley,Greetings from JA Ocean View Hotel.Thank you for your feedback.
Had a good stay in the JA ocean view. Location is fantastic and staff are very friendly and always on hand to help with anything. Few negatives, felt the hotel rooms need a freshen up some things like furniture were badly marked and walls slightly grubby.. our room smelt a bit like a damp smell.. I used a cup and the following day the same cup was set back with the kettle etc not cleaned. These are just small things but can make a difference. I would definitely return again to stay but just a bit of constructive feed back given.
Leeann
Stayed 3 nights in Nov 2023
Response from Hashim Al Ansari on 12 Nov 2023
Dear Leeann,Greetings from JA Ocean View Hotel,Thank you for your feedback.All your concerns will be shared with the hotel management.
10/10 Excellent
Abigail
Travelled with family, Travelled with family and small children
To begin with we were greeted by Ross in reception who went above and beyond not only to help us with our room upgrade but she also helped us with an early check in as out flight landed 8am and our check in was at 3pm. She was absolutely amazing and while we waited for our room to get cleaned she arranged for us to have breakfast which was just what we needed after a 7 hour flight.
Throughout our stay Lakshmi was soooo good with the house keeping she really done an amazing job and was always happy and pleasant
When it came to organising a taxi home the night before Mohsin & Sunain were on hand to help and were very efficient
Also the breakfast staff were ALL amazing, i forgot to get their names but their service was exceptional
To end with Lasantha helped with check out by coming to get our bags and help with packing them into the taxi. He was soooo lovely and Julie and Umer on the desk were also nice and helpful with getting us checked out
Abigail
Stayed 5 nights in Oct 2023
Response from Hashim Al Ansari on 12 Nov 2023
Dear Abigail,Greetings from JA Ocean View Hotel.Thanks you for your feedback.
10/10 Excellent
Jack
7 Nov 2023
Liked: Cleanliness, staff & service, room comfort
Jack
Stayed 3 nights in Nov 2023
Response from Mina Hanna on 8 Nov 2023
Dear Jack,Thank you for your stay; we hope to welcome you back again.
8/10 Good
Grant
Travelled with family
2 Nov 2023
Good location and facilities but
Very noisy from the music nearby until 2am would be a good idea for the hotel to invest in better window glazing and the pool area.
Grant
Stayed 12 nights in Oct 2023
Response from Hashim Al Ansari on 4 Nov 2023
Dear Grant,Greetings from JA Ocean View Hotel,All your concerns will be taken care of, and thank you for your feedback. Regards,
Dear Serabla, Thank you for choosing our hotel for your stay and for taking the time to rate your experience. We're delighted to see that you had a positive stay with us. If you have any suggestions or feedback to make your future visits even more enjoyable, please feel free to share. We look forward to welcoming you again in the future and providing you with an even better experienceTim Quarm Cluster General Manager
Nisrin was a great receptionist. She made the experience soo much better and was an amazing friendly host.
Thanks to all at JA ocean view I will 100 percent be coming back
Sajad
Stayed 3 nights in Oct 2023
Response from Hashim Al Ansari on 21 Oct 2023
Dear Sajad,Greetings from JA Ocean View Hotel.Thank you for your feedback.
Dear Rune,Thank you for taking the time to rate your recent stay with us on Expedia. We appreciate your feedback and are pleased to see that you had a positive experience.If you have any additional comments or suggestions that could help us provide an even better experience in the future, please don't hesitate to share them with us.We hope to have the pleasure of welcoming you back for another great stay in the future. If there's anything specific you'd like during your next visit, please feel free to let us know.Warm regards,Tim Quarm Cluster General Manager
Dear Ruhel, Many thanks for the review. Your kind words encourage us to continue doing our best to ensure every guest's experience is memorable.We look forward to welcoming you back soon.Best regards,Tim QuarmCluster General Manager
6/10 Okay
Maisha
16 Sept 2023
Disliked: Cleanliness, staff & service
Maisha
Stayed 7 nights in Aug 2023
Response from Mina Hanna on 17 Sept 2023
Dear Maisha,Thank you very much for your recent stay with us; we hope to welcome you back again soon.CheersMina
8/10 Good
Anisa
Travelled with family
8 Sept 2023
Liked: Staff & service, room comfort
Good location comfortable hotel
Stayed in this hotel as a 2nd hotel after staying on the Palm Jumeriah. Location is great, hotel itself is ok. The room was very spacious but not the best condition - it could do with a good clean and some replacing of things. Breakfast was a real shambles - very disappointed with this. Long wait times, clearly not enough staff for the number of people. The options were ok but almost always exactly the same. All in all, value for money it was good. In comparison to th eother hotel we stayed at, it was chalk and cheese.
Anisa
Stayed 6 nights in Aug 2023
Response from Hashim Al Ansari on 9 Sept 2023
Dear Anisa, Greetings from JA Ocean View Hotel. We really appreciate all your feedback and this will be shared with the hotel management to improve all above points. Regards,
Dear Izhar,Greetings from JA Ocean View Hotel.Thank you for your feedbackRegads,
6/10 Okay
erfan
Travelled with family
31 Jul 2023
Liked: Cleanliness, staff & service
The hotel lacked family-friendly amenities and activities, which made it less than ideal for families like ours. Additionally, the beds were incredibly uncomfortable, providing little support and resulting in restless nights, leaving us feeling tired during the day. While the location was convenient, these significant drawbacks overshadowed any positives of our stay.
erfan
Stayed 6 nights in Jul 2023
Response from Hashim Al Ansari on 12 Aug 2023
Dear Erfan,Greetings from JA Ocean View Hotel.Thank you for your feedbackRegads,