Exterior detail

Reviews of Hyatt Place Dubai Wasl District

4 out of 5
Hyatt Place Dubai Wasl District
Al Wasl District, Dubai, Dubai

Reviews

8.4

Very good

Rating 10 - Excellent. 210 out of 420 reviews" "
Rating 8 - Good. 135 out of 420 reviews" "
Rating 6 - Okay. 42 out of 420 reviews" "
Rating 4 - Poor. 13 out of 420 reviews" "
Rating 2 - Terrible. 20 out of 420 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is awesome Layla at the front desk is very helpful totally recommend this hotel
Stayed 2 nights in Mar 2024

10/10 Excellent

Hajie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in a tourist friendly area with loads of shopping, transportation and food variety. The hotel management focuses and maintains the cleanliness of the property. The house keeping service is very efficient and alert.
Stayed 12 nights in Feb 2024

10/10 Excellent

vishal

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are amazing went out of Thier way to help us with our needs and AJAY on the front was amazing too
Stayed 7 nights in Feb 2024

10/10 Excellent

Mohamed

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and comfort
Stayed 8 nights in Jan 2024

6/10 Okay

Amina

Disliked: Staff & service
Stayed 12 nights in Jan 2024

10/10 Excellent

Simon

Stayed 5 nights in Feb 2024

10/10 Excellent

Farzana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Sebghatullah

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Jan 2024

6/10 Okay

Neba

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The curtains were extremely dirty and old, all the hotel curtains needs to be replaced to elevate its appearance. The staff were genuinely helpful and super nice. If I have to mention one it would be Sadaf, she is an instant problem solver.
Stayed 1 night in Jan 2024

8/10 Good

Pranith Reddy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was nice.
Stayed 3 nights in Jan 2024

8/10 Good

Abdulhamid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant
Stayed 7 nights in Dec 2023

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

8/10 Good

Winston, Poughkeepsie

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located right in the middle of everything, shopping eating etc. not in a classic neighborhood but safe and peaceful
Stayed 6 nights in Nov 2023

6/10 Okay

Amina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was very dusty and as I and my family members suffer with allergies it had bothered us throughout our stay. The staff did not vacuum the room properly and at times did not change the sheets when they were dirty. Breakfast options were very bland and lacked taste. Hardly ever ate the breakfast. Overall it is convenient if shopping at Gold Souk and Naïf Market as it is walking distance.

10/10 Excellent

Abdullahi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

8/10 Good

Mohamed

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Hyatt Place - Dubai
Good hotel in a nice location close to 2 metro stations. 2 mins walks from shopping mall and old Dubai. Staff pleasant and rooms nice. Worth the money. 2nd stay at this hotel. We were upgraded to a two room apartment with kitchen.
Stayed 4 nights in Oct 2023

2/10 Terrible

Prapu

Stayed 2 nights in Oct 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness really bad. Bed bugs
Stayed 6 nights in Sep 2023

10/10 Excellent

Abdullahi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Abdullahi

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Numan

Stayed 2 nights in Jul 2023

10/10 Excellent

Demisse

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for one week and it was nice, clean and closer to metro and city center. Breakfast was good with lots of options. It will just get busier from 9-10 am breakfast hrs . Incase if you’re planing to use the elevators during these hrs , I’ll recommend to take the stairs rather than stopping each flrs .
Stayed 7 nights in Jul 2023

2/10 Terrible

Ali

Travelled with family
Disliked: Cleanliness, staff & service
Carpet smells like a urine and stains on the carpet housekeeping never change my sheets for a week on front desk staff never smile it’s very hard to get a taxi around that area
Stayed 13 nights in Jun 2023

10/10 Excellent

GOOROOPARSAD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Akram, calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for 8 nights, breakfast was the best meal and the staff and room service were the best people Thank you management and staff Akram and family
Stayed 9 nights in Apr 2023

10/10 Excellent

Mrs Rafia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5**** HOTEL! The best in deira!
this is an amazing hotel. 5* Hotel Excellent breakfast, Staff are amazing The best hotel in Deira.
Stayed 4 nights in May 2023

10/10 Excellent

Farzana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is just perfect from Shopping to finding food places everything available just outside the hotel. Breakfast is amazing . Staff are always friendly and courteous Will definitely stay there again.
Stayed 5 nights in May 2023

10/10 Excellent

Nader

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Apr 2023

10/10 Excellent

GOOROOPARSAD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Suhailabbas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families

10/10 Excellent

Rosaura

Stayed 4 nights in Apr 2023

10/10 Excellent

aidan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Rigga
Very friendly helpful staff. Hotel situated a short walking distance from union metro station
Stayed 5 nights in Apr 2023
Response from Faraz on 18 Apr 2023
Dear Aidan,We appreciate your feedback! It's very rewarding to know you had a positive experience and we hope you'll come back soon.Kind regards,Hyatt Place Wasl District Team

10/10 Excellent

Rose Ann Teresa, richmond

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
i love everything. perfect service perfect location. close to everything.
Stayed 3 nights in Mar 2023
Response from Faraz on 18 Apr 2023
We are pleased that you enjoyed your stay and appreciate the feedback. We strive to make our guests feel as comfortable and welcome as possible, and we're glad we could do that for you.

10/10 Excellent

Rose Ann Teresa, richmond

Liked: Staff & service, property conditions & facilities
I have nothing negative with the stuffs.Very excellent service and reliable stuffs.Everyone is very concern with your needs. Even the guards and bellboys. Even is not 5star hotel but what matter most More than 5star services. This hotel is perfect to everything. Shops, malls, train station, bus station, tour ticketing all over the areas. Perfect location to everything. Everything is walkable. For the first timer to go to dubai. This is the perfect hotel for you where to stay. Just like to share with my experience. I enjoyed every minute to stay in this hotel. The only thing i don’t like in this hotel the food.. the breakfast buffet plenty of choices but it’s not good like tasteless cooked food. I hope you need to improve the chef cause this will ruin the impression of the hotel. Being the name Hyatt should have a good food always goood chef. But i will still definitely come back to this hotel once i get back to Dubai. I love all these helpful staffs. From the frontdesk, up to their resto lounge. They are all very sweet and accommodating as in they will give you all what you need. Thank you Hyatt. Hope to see you again soon. Thank you so much Mary Ann, Erwin, Asma, Changyen, and others. Can’t remember all the names.
Stayed 3 nights in Mar 2023

8/10 Good

Fetum

Business traveller
Liked: Staff & service, property conditions & facilities
They help me locate my passport after I left it in the cab. They were very helpful.
Stayed 1 night in Mar 2023
Response from Faraz on 18 Apr 2023
Thank you for your glowing review! We are so glad you had a wonderful stay

10/10 Excellent

Injee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room design fits my expectations
Stayed 2 nights in Mar 2023
Response from Hyatt Place Wasl District Team on 18 Apr 2023
We are overjoyed that you had a positive experience at our hotel. Thank you for taking the time to share your review.

8/10 Good

Abdullahi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023

10/10 Excellent

MR A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5**** Hotel
Excellent Hotel. 5*
Stayed 5 nights in Jan 2023

10/10 Excellent

Mohamed Abdow

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 18 nights in Dec 2022

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in Deira. Lovely helpful staff

8/10 Good

Aliasger

Stayed 1 night in Jan 2023

8/10 Good

Abdullahi

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Ferida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very very good

10/10 Excellent

Siya, Easton

Liked: Staff & service, amenities, property conditions & facilities
The people at this Hyatt Hotel are extremely friendly and warm. They have helped me even in sewing! The location is also perfect, closing to the metro Union station and surrounding by lots of restaurants. Breakfast can be improved a bit, cleaner maybe.

2/10 Terrible

Lina

Stayed 7 nights in Nov 2022

4/10 Poor

Zeeshan Ali Bokhari

Business traveller, Travelled with partner
Disliked: Staff & service, amenities
Well only go to this place if you have nothing else on the offering or you want to save big time. Since i had limited options due to GiTex Dubai event, i booked this hotel at a very high price. Cockroach issie, they wont warm your food if you bring it from outside via room service which means you have to go and get it warmed and that too before 11pm because the kitchen closes. They would only make up your room between 9am and 11am and they usually forget to plave towels.
Stayed 9 nights in Oct 2022

8/10 Good

Ajmal

Stayed 1 night in Oct 2022

6/10 Okay

Mohamad

Business traveller, Travelled with partner
I don't like breakfast
Stayed 7 nights in Oct 2022

10/10 Excellent

Jo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location and environment. Excellent staff, rooms, breakfast, service and facilities. Will definitely book here again for our next visit! Thank you
Stayed 14 nights in Sep 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
great location in Deira and many great shops/rest in the area. The breakfast buffet was great but gets super crowded.
Stayed 3 nights in Sep 2022