Pillow-top beds, minibar, in-room safe, desk

Reviews of Four Points by Sheraton Sharjah

5 out of 5
Four Points by Sheraton Sharjah
King Faisal Street, Al Qasimia, Sharjah

Reviews

8.2

Very good

Rating 10 - Excellent. 62 out of 134 reviews" "
Rating 8 - Good. 40 out of 134 reviews" "
Rating 6 - Okay. 16 out of 134 reviews" "
Rating 4 - Poor. 6 out of 134 reviews" "
Rating 2 - Terrible. 10 out of 134 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Monika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, really nice staff
Stayed 2 nights in Apr 2024

10/10 Excellent

Awni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Apr 2024

2/10 Terrible

Caroline

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My message to the unresponsive general manager during my stay. Mr. Chadha: I’ve stayed at Marriotts globally for 212 nights in 2023, using both the Bonvoy app and third-party sites, drawn by the exceptional service of your Marriott colleagues. However, my experience at the Four Points by Sharjah has been profoundly disappointing, marking my worst Marriott stay. The furniture from the lobby to the room is noticeably stained. Near the cafe, the business center computers are surrounded by biting gnats/insects. Last night, I reached out through the Bonvoy chat, stranded downtown for over an hour, unable to secure an Uber back to the hotel since all Ubers demanded cash. I requested a paid hotel car service, but your staff directed me to call reception, despite being just feet away. I ordered room service roasted buffalo wings, only to receive nearly raw wings floating in a deep bowl of sugary sauce with white rice. When I sought management through your front desk staffer Hossam, he smirked, falsely claiming he was the sole staff member, just before four others emerged from the back office. Marriott’s reputation for safety, professional customer service, cleanliness, and cuisine is why I travel with the brand. It’s disheartening that Four Points Sharjah falls short of these standards. Caroline m Titanium Elite Loyalty
Stayed 2 nights in Mar 2024

8/10 Good

Ola

Stayed 3 nights in Mar 2024

10/10 Excellent

Subhasni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & the staffs are very friendly
Stayed 8 nights in Feb 2024
Response from Nitesh Chadha on 1 Mar 2024
Dear Subhasni,Thank you for your positive feedback. We are delighted to hear that you found our facilities clean and our staff friendly. We appreciate your support and look forward to welcoming you back again soon.Sincerely,Nitesh Chadha

10/10 Excellent

Bolz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were polite, friendly and courteous. A.big shout out to Mohain, the staff (gentleman) in the gym area & the rest of the staff.
Stayed 4 nights in Feb 2024
Response from Nitesh Chadha on 1 Mar 2024
Dear Bolz,Thank you for your kind words. We are delighted to hear that you had such a positive experience with our staff, especially with Ibrahim in the gym area. We will make sure to pass along your compliments to him and the rest of our team. We look forward to serving you again soon.Sincerely,Nitesh ChadhaDirector of Rooms

6/10 Okay

Cherif o

Liked: Cleanliness, property conditions & facilities
Not happy with it
Too far and amenities was missing like bath rob and toilet amenities
Stayed 2 nights in Nov 2023

2/10 Terrible

Taiyab, Toronto

Disliked: Cleanliness, staff & service, property conditions & facilities
Unfortunately can’t rate below 1 star. My room smelled like cigarettes and industrial strength air freshener, despite asking for a non-smoking room. The air freshener was so harsh I woke up with a sore throat and nasal issues. Was told the room was non-smoking…clearly a lie. And was told I couldn’t switch rooms because they overbooked the hotel…and is this my problem or their? All in all, the manager continued to lie about the room being non-smoking - when it clearly was. This is barely a 1 star hotel.

2/10 Terrible

Saeeda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The worst hotel we ever stayed in. The whole building including the rooms, hallways reeked of smoking. We had a whole wedding party staying there and we had about 6-7 rooms and pretty much everyone had to change rooms because of smoking smells. And even after changing rooms, we had to live with the smell. If I were staying there by myself and was not part of the wedding party, I would have checked out the next day. The area around the building was dirty and congested. Only good thing i would say about this hotel was the staff in the dining area, very polite, courteous and professional.
Stayed 3 nights in Nov 2023

2/10 Terrible

Nasreen

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Nitesh Chadha on 29 Nov 2023
Dear Nasreen,We're sorry to hear about your disappointing stay. Your feedback is crucial to us, and we apologize for falling short of your expectations.To better address your concerns, could you share more details about your stay and any specific issues you encountered? We're committed to making improvements and appreciate your input. While we regret falling short of meeting your expectations, we sincerely hope you will grant us another opportunity to provide you with the exceptional service we are committed to delivering.Sincerely,Nitesh ChadhaDirector of Rooms

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities
The frontdesk staff and dinning staff were wonderful and accommodating. I was blessed with an upgraded room. Unfortunately the TV in the bedroom didn’t work. Also twice i up the room sign for making up but Housekeeping didn’t come during the day. My last day they came at 8pm at night. Overall i had a great experience at this property.
Stayed 3 nights in Nov 2023
Response from Nitesh Chadha on 24 Nov 2023
Dear Rita,Thank you for sharing your recent experience with us. We are glad to hear that our front desk and F&B staff were wonderful, and you enjoyed the upgraded room. We apologize for the inconvenience with the TV and housekeeping delays, and your feedback has been shared with the relevant teams for improvement. Despite these issues, we're glad you overall had a great stay. We appreciate your understanding and hope to welcome you back for a seamless and enjoyable experience in the future.Sincerely,Nitesh ChadhaDirector of Rooms

10/10 Excellent

Raymond

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
All staff were very courteous from Check in through to the restaurant. Concierge helped with taxi’s. Room very clean and comfortable with hot and cold drinks. Will definitely stay again.
Stayed 5 nights in Oct 2023
Response from Nitesh Chadha on 2 Nov 2023
Dear Raymond,Thank you so much for taking the time to share your wonderful review! We're thrilled to hear about your positive experience during your stay with us. Our dedicated team always strives to provide exceptional service, and it's heartwarming to know that you found our staff courteous and helpful from check-in to the restaurant.We're glad you enjoyed your comfortable and clean room, as well as the convenience of the hot and cold drinks. We're looking forward to welcoming you back for another great stay in the future. If there's anything specific you'd like for your next visit, please don't hesitate to let us know. Your feedback is greatly appreciated, and it motivates us to continue delivering exceptional service.

10/10 Excellent

Zaherul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk and housekeeping staff are good.
Stayed 2 nights in Oct 2023
Response from Front Office on 9 Nov 2023
Dear Mr. Zaherul.Greetings from Four Points by Sheraton Sharjah!Thank you for your time to review and highlight staff service . We will look forward to you next visit.Regards,Front Office Team

10/10 Excellent

Zaherul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Excellent service. Front desk and housekeeping stuffs are good. Value for Money. Stayed 7 days. Enjoyed stay.
Stayed 7 nights in Oct 2023
Response from Nitesh Chadha on 28 Oct 2023
Dear Zaherul,Thank you so much for taking the time to leave us a positive review! We're delighted to hear that you had a great experience with our services. Our team works hard to provide the best possible service and it's wonderful to know that it made a difference for you. We appreciate your support, and we hope to have the pleasure of serving you again in the future. If you ever have any suggestions or feedback, please feel free to share them with us.Warm regards,Nitesh ChadhaDirector of Rooms

10/10 Excellent

Collins

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and good hospitality
Stayed 6 nights in Oct 2023
Response from Front Office Team on 17 Oct 2023
Dear Valued Partners,Greetings from Four Points by Sheraton Sharjah!We appreciate your time of reviewing our hotel and facilities.We will be happy see you next time.Best regards,Front Office Team

10/10 Excellent

Alireza

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best of the best; I wish I had an option to give them more stars. We stayed in many hotels around the world, from US to Canada, in Europe and east Asia but without any doubt this was one of the greatest experience we have ever had. Clean and neat building, modern room, super friendly staff and great breakfast buffet are all there. If you stay there, you may visit city's historic landmarks, or the blue and date souks which are just around the corner.
Stayed 3 nights in Oct 2023
Response from Nitesh Chadha on 10 Oct 2023
Dear Alireza,Thank you for your incredible review! We are delighted to hear that your stay exceeded your expectations. Your compliments on our clean, modern rooms, friendly staff, and breakfast buffet are greatly appreciated.We're glad you enjoyed our convenient location near the city's landmarks and souks. Your kind words motivate us to continue providing exceptional experiences. We look forward to welcoming you back in the future.Warm regards,Nitesh ChadhaDirector of Rooms

8/10 Good

TAZIM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Nitesh Chadha on 25 Sept 2023
Dear Tazim,Thank you for taking the time to review the hotel. We look forward to welcoming you in not so distant future.Sincerely,Nitesh ChadhaDirector of Rooms

6/10 Okay

AMER

Liked: Cleanliness, staff & service
It was good.
Stayed 13 nights in May 2023
Response from Nitesh Chadha on 9 Jun 2023
Dear Amer,Thank you for taking the time to review the hotel. If you have any additional comments or suggestions, please feel free to reach out to us. We are always eager to hear from our guests and make any necessary improvements to enhance your experience.Sincerely,Nitesh Chadha

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having a disability I was looked after very well, staff were accomodating and friendly.
Stayed 6 nights in Apr 2023
Response from Nitesh Chadha on 29 Apr 2023
Dear Andrew,Great to hear that the staff looked after you well and were accommodating during your visit! Thank you for taking the time to leave a positive review, and we're glad to have provided you with a good experience. Your feedback will be passed on to the staff, who will be delighted to know that their efforts are appreciated.We hope to see you again soon, and please don't hesitate to let us know if you need any further assistance or have any special requests in the future.

8/10 Good

Paola

Travelled with group
Liked: Cleanliness, staff & service
Variety in the breakfast. Complimentary Ice. Change some installation, are too old. The service was very gentle.
Stayed 8 nights in Mar 2023
Response from Nitesh on 10 Apr 2023
Dear Paola,Thank you for choosing to stay at the Four Points by Sheraton Sharjah and providing your honest feedback. . As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent any similar experiences from occurring in the future. I hope you choose to stay with us again, whenever your travels bring you back to the area.Sincerely,Nitesh Chadha

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very professional and accommodating.
Stayed 6 nights in Mar 2023
Response from Nitesh on 10 Apr 2023
Dear Syed,Thank you for sharing your comments and it is nice to know you had a great stay at Four Points by Sheraton Sharjah. We truly appreciate your compliments with regards to the professional service provided by our associates. We look forward to welcoming you back soon. Kind Regards,Nitesh Chadha

4/10 Poor

Sherif

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t know actually how is this hotel taking 5 stars It’s absolutely doesn’t deserve 3 stars Outdated furniture with terrible old equipments
Stayed 3 nights in Mar 2023
Response from Nitesh Chadha on 19 Mar 2023
Dear Sherif,Thank you for choosing to stay at the Four Points by Sheraton Sharjah and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. On behalf of the entire team at the Four Points by Sheraton Sharjah, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations.Sincerely,Nitesh Chadha

6/10 Okay

Srimoyee

Stayed 4 nights in Mar 2023
Response from Nitesh on 10 Apr 2023
Dear Srimoyee, thank you for taking the time to rate the hotel. We invite you to visit the Four Points by Sheraton Sharjah for a future stay. With Kind Regards, Nitesh Chadha

6/10 Okay

Adel

Stayed 2 nights in Mar 2023
Response from Nitesh on 10 Apr 2023
Dear Adel,thank you for taking the time to rate the hotel. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed your stay, I am curious to know if there were any elements of your visit we could have enhanced. We invite you to visit our hotel in not so distant future. Sincerely, Nitesh Chadha

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the worst experience staying at Four Ponit Sheraton Sharjah. House keeping very poor, no cleanliness, bath room consumables to be order and called. Long waiting for house keeping to attend even call. Five star certificate must be reviewed by Authorities. No value for money.
Stayed 4 nights in Mar 2023
Response from Nitesh Chadha on 16 Mar 2023
Dear Guest,Ensuring a clean and inviting ambiance in both our guest rooms and communal spaces is a topmost concern for us. We deeply regret that we failed to meet not only your expectations but also our own, and we extend our sincerest apologies on behalf of the entire team at Four Points by Sheraton Sharjah. Please be assured that we will relay your feedback to the relevant hotel personnel, so that we may consistently meet and exceed the expectations of our guests.We sincerely hope that you will give us another opportunity to offer the exceptional guest experience we are known for, should you visit the area again.Sincerely,Nitesh Chadha

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Yes, please!
The staff was wonderful and the property was beautiful. We would absolutely stay here again.
Stayed 3 nights in Mar 2023
Response from Nitesh Chadha on 10 Mar 2023
Dear Jessica,Many thanks for sharing feedback on your experience at Four Points by Sheraton Sharjah. Your feedback on our service is very encouraging and we will make sure to share it with the entire team. We look forward to having the opportunity to welcome you back to Sharjah.Sincerely,Nitesh Chadha

10/10 Excellent

shokri

Liked: Cleanliness
Stayed 4 nights in Mar 2023
Response from NItesh on 10 Apr 2023
Dear Shokri,We appreciate your time in rating our hotel with "Five stars".Thank you for staying at the Four Points by Sheraton Sharjah and we hope you choose to create more memories here whenever your travels bring you back to Sharjah.Sincerely, Nitesh Chadha Director of Rooms

10/10 Excellent

jose maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WE WILL BE BACK-
Very god stay, convinient and clean. And we did a very late check out and they did not charge us. it was a very nice gesture from theIr side, and we apreciatted it very much. chinese restaurant is excellent. that guy in the kitchen knows what´s doing. we will for sure be back.
Stayed 5 nights in Feb 2023
Response from Nitesh Chadha on 6 Mar 2023
Dear jose maria,Many thanks for your sharing feedback on your recent experience at the Four Points by Sheraton Sharjah. We are delighted to hear that you had a comfortable and memorable stay with us and enjoyed dining at Cheeky Chan restaunat.Your comments are very important for us as we always value the opinion of our guests, and we strive to deliver exceptional experiences.We hope to see you again. Feel free to let me know if there is anything we can do to make your next stay a memorable one.Sincerely,

2/10 Terrible

Said

Stayed 5 nights in Nov 2022

8/10 Good

Sultan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and large rooms.
Stayed 1 night in Nov 2022

6/10 Okay

Evelin michelle

Travelled with partner
Disliked: Cleanliness
I chose this hotel because of good reviews but first thing it the rooms smell really bad like if theres a mold smell. Second I was overcharged for breakfast while i had a stay for a week my partner was staying with me and they charged me 110 and when I went to the check in table they said it was only 50. for breakfast. This hotel is no where near good places to visit dont recommend
Stayed 7 nights in Nov 2022

10/10 Excellent

Irfana

Stayed 1 night in Jun 2022
Response from Nitesh Chadha on 5 Jul 2022
Dear Irfana, We appreciate your time in rating our hotel with a perfect score. Thank you for staying at the Four Points by Sheraton Sharjah and we hope you choose to create more memories here whenever your travels bring you back to Sharjah. Warm regards, Nitesh Chadha

4/10 Poor

Akram, Oklahoma City

Travelled with family, Travelled with family and small children
Disliked: Amenities
You can’t park close enough to check in. Confusing guest parking. We had to drive around 3 or 4 times to find the the entrance to the parking. Just a very normal stay and go Our room was left dirty even after we called for cleaning. The only plus was the calm . Absolutely no unwanted noise.
Stayed 3 nights in Apr 2022
Response from Nitesh Chadha on 6 May 2022
Dear Akram, Thank you for choosing to stay at the Four Points by Sheraton Sharjah and providing your honest feedback on Expedia. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent any similar issues from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times. My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver. Sincerely, Nitesh Chadha

4/10 Poor

ciro caio

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Average place to stay
Low quality of towels. Average breakfast for the price. Good staff. Noise air conditioner in the room. Bed and pillows are good.
Stayed 2 nights in Jan 2022
Response from Nitesh Chadha on 4 Feb 2022
Dear ciro caio, We appreciate your candid feedback. Please accept our sincere apologies for the inconvenience experienced during your stay. Your comments have been shared with the team as a critical way of understanding how we can continue to deliver exceptional service to our guests. We appreciate the positive feedback about our associates. We are grateful for the time and effort you have taken and we hope to create more memories with us whenever your travels bring you back to Sharjah. Best regards, Nitesh Chadha

10/10 Excellent

Kibrom

Liked: Staff & service, amenities, property conditions & facilities
Clean
Stayed 7 nights in Jan 2022
Response from Nitesh Chadha on 28 Jan 2022
Dear Kibrom, We appreciate your time in rating our hotel with "Five stars". Thank you for staying at the Four Points by Sheraton Sharjah and we hope you choose to create more memories here whenever your travels bring you back to Sharjah. Warm regards, Nitesh Chadha

2/10 Terrible

monica

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
it is smell very bad when you inter and is the room
Stayed 7 nights in Dec 2021
Response from Nitesh Chadha on 7 Jan 2022
Dear Monica, We thank you for your candid feedback. Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team at the Four Points by Sheraton Sharjah, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver. Sincerely, Nitesh Chadha

2/10 Terrible

Adris

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did like anything about this hotel, the front desk personals was very un professional, we book the room but they did not keep the room for us, sold it out to some one else, and promised us for discount but never happen every staff members blaming each other, at the last minutes they said it was expedia's falt,
Stayed 2 nights in Dec 2021
Response from Nitesh Chadha on 7 Jan 2022
Dear Adris, I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure your experience is an isolated incident. I hope you choose to stay with us again, whenever your travels bring you back to the area. Sincerely, Nitesh Chadha

6/10 Okay

Qutaibah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ok but I expected a better place.
Stayed 2 nights in Dec 2021
Response from Nitesh Chadha on 3 Jan 2022
Dear Qutaibah, We appreciate your candid feedback. Please accept our sincere apologies for the inconvenience experienced during your stay. Your comments have been shared with the team as a critical way of understanding how we can continue to deliver exceptional service to our guests. We are grateful for the time and effort you have taken and we hope to create more memories with us whenever your travels bring you back to Sharjah. Best regards, Nitesh Chadha

10/10 Excellent

Emmett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurant staff
Stayed 4 nights in Dec 2021
Response from Nitesh Chadha on 23 Dec 2021
Dear Emmett, Thank you for taking the time to review the hotel. We are delighted to hear that the Restaurant associates provided exceptional service. We invite you to visit the Four Points by Sheraton Sharjah for a future stay . Sincerely, Nitesh Chadha

10/10 Excellent

Jumana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good. Rooms were updated and clean. Staff was friendly and very courteous.
Stayed 5 nights in Dec 2021
Response from Nitesh Chadha on 23 Dec 2021
Dear Jumana, Thank you for sharing your comments and it is nice to know you had a great stay at Four Points by Sheraton Sharjah. We truly appreciate your compliments with regards to our ideal location, clean rooms, and the professional service provided by our associates. We look forward to welcoming you back soon. Kind Regards, Nitesh Chadha

2/10 Terrible

Omaima

Stayed 4 nights in Dec 2021

6/10 Okay

shwan

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was good, but the service, room quality, and breakfast was not matched for a 4-star hotel. The room smelled. The walls were cracked and moldy. The hallways were dirty as well. Breakfast wasn’t that good either.
Stayed 3 nights in Nov 2021
Response from Nitesh Chadha on 23 Dec 2021
Dear Shwan, We appreciate your candid feedback. Please accept our sincere apologies for the inconvenience experienced during your stay. Your comments have been shared with the team as a critical way of understanding how we can continue to deliver exceptional service to our guests. We appreciate the positive feedback about our associates. We are grateful for the time and effort you have taken and we hope to create more memories with us whenever your travels bring you back to Sharjah. Sincerely, Nitesh Chadha

10/10 Excellent

ayven, New london

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, international breakfast.
Stayed 6 nights in Dec 2021
Response from Nitesh Chadha on 23 Dec 2021
Dear Ayven, Thank you for your review, we are glad to hear that you enjoyed the breakfast and service provided by our friendly associates. Your kind feedback is highly appreciated and we look forward to welcoming you back to the Four points by Sheraton Sharjah! Sincerely, Nitesh Chadha

2/10 Terrible

justin, rancho cucamonga

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Electrical problems Lights flashing in the middle of the night Elevator stopped in the middle
Stayed 5 nights in Oct 2021
Response from Nitesh Chadha on 21 Nov 2021
Dear Justin, I recognize your time is valuable and appreciate the feedback you have provided. I have shared your feedback with the Hotel team, and reviewed improvement opportunities in the maintenance free stay. I am confident that these necessary steps will ensure your experience of issues encountered is an isolated incident. Although we fell short of meeting your expectations, I hope you will consider the Four Points by Sheraton Sharjah on your next visit to Sharjah so that we can deliver on the guest experience you deserve. Sincerely, Nitesh Chadha

10/10 Excellent

Shanmugaguru

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The customer service was outstanding. The reception team went out of their way everyday to make our trip comfortable and memorable
Stayed 5 nights in Oct 2021
Response from Nitesh Chadha on 21 Nov 2021
Dear Shanmugaguru, Many thanks for your sharing feedback on the recent experience at the Four Points by Sheraton Sharjah. We are delighted to hear that our associates went out of their way to meet your expectations. Thank you for staying at the Four Points by Sheraton Sharjah and we hope you choose to create more memories here whenever your travels bring you back to Sharjah. Sincerely, Nitesh Chadha

8/10 Good

Hinda

Stayed 10 nights in Sep 2021

10/10 Excellent

Shihab

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal Location
This is my second stay at Four Point Sheraton. Ideal location, nice view, and facility. friendly staff.
Stayed 1 night in Sep 2021
Response from Nitesh Chadha on 1 Oct 2021
Dear Shihab, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed the Location of the hotel, view from your room, facilities and service provided by our friendly associates. We look forward to welcoming you in not so distant future. Sincerely, Nitesh Chadha

8/10 Good

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Family hotel and very clean.
Stayed 3 nights in Aug 2021
Response from Nitesh Chadha on 8 Sept 2021
Dear Muhammad, Thank you for taking the time to share your recent experience at the Four Points by Sheraton Sharjah with us. We are delighted to hear that you had a comfortable and stay with us. We look forward to having the opportunity to welcome you back in Sharjah. Sincerely, Nitesh Chadha Director of Rooms

10/10 Excellent

Jude

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Experience at Four Points by Sheraton Sh
It was an awesome experience. Love every bit of it
Stayed 2 nights in Aug 2021
Response from Nitesh Chadha on 22 Aug 2021
Dear Jude, Thank you for your wonderful review. We look forward to welcoming you in not so distant future. Sincerely, Nitesh Chadha Director of Rooms

6/10 Okay

Theunis

Travelled with family
Liked: Staff & service, room comfort
Not that Great
It was a very nice hotel however the cleanliness of our hotel room was not that great. We found hair on the floor in the bedroom, living room and even in the shower. Our fridge was not working in the room and the soap dispenser in the bathroom were all empty
Stayed 1 night in Jul 2021