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Reviews of Flora Inn Hotel Dubai Airport

4 out of 5
Flora Inn Hotel Dubai Airport
Airport Road, Garhoud, Dubai

Reviews

8.8

Excellent

Rating 10 - Excellent. 379 out of 636 reviews" "
Rating 8 - Good. 175 out of 636 reviews" "
Rating 6 - Okay. 38 out of 636 reviews" "
Rating 4 - Poor. 21 out of 636 reviews" "
Rating 2 - Terrible. 23 out of 636 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Michael, Fredriksberg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

SANG KEUN, Daejon

Stayed 1 night in Sep 2023

10/10 Excellent

Hanadi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the breakfast buffet, it wasn’t very convenient for morning. And the always start early and close early
Stayed 1 night in Sep 2023
Response from Flora Hospitality on 4 Dec 2023
Dear Guest, Thank you for staying with Flora Inn Hotel and for taking the time to update the feedback of your stay upon departure. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.We have noted your comments and the concerns mentioned in detail. The breakfast buffet is from 06:00 am untill 10:30am and in the weekends we extend it little more depending on the demands. We serve a wide variety to meet the nationality mix and we will further work on that to make it better. We deeply regret for the inconvenience and we promise you that you will experience the corrective actions on your future visits with us. Once again, we thank you for highlighting the areas of improvements for us and we look forward to welcome you back with us soon. Thanks & Regards, Jikku John MathewCluster Director of Operations

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Chad

Business traveller, Travelled with group
Disliked: Cleanliness
Upon arrival, there were no early check-in‘s available. After several hours of returning back to the hotel, the room that was provided to me, was extremely small and unclean also multiple items, and or functions in the room did not work properly.
Stayed 1 night in Aug 2023

8/10 Good

Faisal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay for a transit in dubai
Stayed 1 night in Jul 2023
Response from Flora Hospitality on 8 Jul 2023
Dear Guest,Thank you for your great comments and appreciation after your recent stay with us. We thank you for sharing it with us and we look forward to welcome you back on your next trip. Thanks & RegardsJikku John MathewCluster Director of Operations

8/10 Good

Njoud

Liked: Staff & service, property conditions & facilities
It was cool
Stayed 1 night in Mar 2023
Response from Flora Hospitality on 20 Mar 2023
Dear Guest,Thank you for being with us and we are delighted to hear that you had a great stay. We look forward to see you back again in the near future.Thanks & RegardsJikku John MathewCluster Director of Operations

2/10 Terrible

Syed

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
They didn’t have my hotel reservation. I have my cc again to hold it until they receive the reservation
Stayed 1 night in Feb 2023
Response from Flora Hospitality on 17 Jul 2023
Dear Guest, Thank you for the feedback on your stay at the Flora Inn Hotel. At the outset please accept our humble apologies for the inconvenience caused. Since the identity of the comment is not traceable, we are unable to go deeper in to your comments and on the services delivered by the team members. Hence may we request you to give us your stay details of reservation & room no stayed in along with the details of the dissatisfaction by a mail to innfeedback@florahospitality.com Your mail will help us to improve ourselves for the future guests of the hotel & once again my apologies for the dissatisfied stay. Thanks & Regards Jikku John MathewCluster Director of Operations

10/10 Excellent

Trenton

Stayed 5 nights in Nov 2022

6/10 Okay

Cheol Min

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
Avoid the rooms on the road side which have a lot of traffic noise. The hotel staff are unpleasant. It seems like they need more training.
Stayed 2 nights in Nov 2022
Response from Flora Hospitality on 21 Dec 2022
Dear Guest, Thank you for staying with Flora Inn Hotel and for taking the time to update the feedback of your stay upon departure. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We have noted your comments and the concerns mentioned in detail. We have taken it with the respective department and staff for due correction and improvement. We deeply regret for the inconvenience and we promise you that you will experience the corrective actions on your future visits with us. Once again, we thank you for highlighting the areas of improvements for us and we look forward to welcome you back with us soon. Thanks & Regards, Jikku John MathewCluster Director of Operations

2/10 Terrible

Ayan

8/10 Good

jagdish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!
Stayed 1 night in Sep 2022
Response from Flora Hospitality on 11 Oct 2022
Dear Guest,Thank you for your great comments and appreciation after your recent stay with us. We thank you for sharing it with us and we look forward to welcome you back on your next trip. Thanks & RegardsJikku John MathewCluster Director of Operations

8/10 Good

jagdish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place
Excellent! Hotel I would highly recommend this hotel close to airport and good restaurants.
Stayed 3 nights in Sep 2022
Response from Flora Hospitality on 27 Sept 2022
Dear Guest,Thank you for staying with us and we are glad that you had a great stay and you like the hotel location and services from the team.We thank you for your great feedback and we look forward to welcome you back with us during the next trip.Thanks & RegardsJikku John MathewCluster Director of Operations

10/10 Excellent

Samy

Liked: Cleanliness, staff & service, property conditions & facilities
Practical place.
Stayed 1 night in Apr 2022
Response from Flora Hospitality on 3 May 2022
Dear Guest, Thank you for your recent stay and for the feedback. We thank you for sharing your experience online and its great to have such wonderful feedback. We look forward to welcome you back with us in the near future. Thanks & Regards Jikku John Mathew Cluster Director of Operations

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
How do we get here?
Everything is fine really. Excellent breakfast. Large roomy hotel and rooms. But how do we get here? It’s an airport hotel after all and that is why we are here. On our way to expo. But getting here and getting info on how to get here should be easier.
Stayed 1 night in Mar 2022
Response from Flora Hospitality on 24 Mar 2022
Dear Guest, Thank you for staying with Flora Inn Hotel and for taking the time to update the feedback of your stay upon departure. We are so glad to hear that you had a memorable and wonderful stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Your kind appreciation has been duly conveyed to the team and it’s a great motivation for them. We look forward to welcome you back soon with us. Thanks & Regards, Jikku John Mathew Cluster Director of Operations

10/10 Excellent

Outtum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hospitality and care taken. Food is excellent. Overall service is excellent.
Stayed 2 nights in Jan 2022
Response from Flora Hospitality on 22 Jan 2022
Dear Guest, Thank you for the great review and the entire team is delighted to hear that you had a fantastic experience with Flora. We look forward to welcome you back again in the near future. Thanks & Regards Jikku John Mathew Cluster Director of Operations

8/10 Good

Sudhakar Reddy

Stayed 2 nights in Sep 2021

4/10 Poor

Allison R, Wilmington

Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge
Stayed 1 night in Aug 2021
Response from Flora Hospitality on 4 Oct 2021
Dear Guest, Hope you enjoyed the stay with us at Flora Inn Hotel. We look forward to see you back again with us on your next trip. Thanks & Regards Jikku John Mathew Cluster Director of Operations

10/10 Excellent

HUSSAIN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Nancy

Stayed 1 night in Jul 2021

10/10 Excellent

Narayan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
It’s ok.
Stayed 1 night in Jul 2021
Response from Flora Hospitality on 10 Jul 2021
Dear Guest, Thank you for your great comments and appreciation after your recent stay with us. We thank you for sharing it with us and we look forward to welcome you back on your next trip. Thanks & Regards Jikku John Mathew Cluster Director of Operations

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for the night before you leave or the night you arrive to Dubai 2 minutes from airport taxi ride is only 15 durhams or $5 from airport highly recommended
Stayed 1 night in Jun 2021
Response from Flora Hospitality on 29 Jun 2021
Dear Guest, It's very inspiring to hear such a great comment after your recent stay with us. We thank you for being with us and look forward to see you back in the near future. Thanks & Regards Jikku John Mathew Cluster Director of Operations

2/10 Terrible

Rayan

Travelled with family
Disliked: Staff & service
Terrible service
The service is extremely bad , before corona was amazing and very clean but now it’s not good as before, so I regret staying there
Stayed 2 nights in Jun 2021
Response from Flora Hospitality on 24 Jun 2021
Dear Guest, Thank you for staying with Flora Inn Hotel and for taking the time to update the feedback of your stay upon departure. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We have noted your comments and the concerns mentioned in detail. We have taken it with the respective department and staff for due correction and improvement. We deeply regret for the inconvenience and we promise you that you will experience the corrective actions on your future visits with us. Once again we thank you for highlighting the areas of improvements for us and we look forward to welcome you back with us soon. Thanks & Regards, Jikku John Mathew Cluster Director of Operations

2/10 Terrible

Rayan

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2021

10/10 Excellent

Astrid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Faisal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy to find
Stayed 1 night in May 2021
Response from Flora Hospitality on 26 Jun 2021
Dear Guest, Thank you for your recent stay and sharing your experience with us. Your kind appreciation is a great source of motivation for us and we look forward to welcome you back on your next trip. Thanks & Regards Jikku John Mathew Cluster Director of Operations

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel, close to the airport. Place was clean. Bed was comfy. Tried the room service for dinner and for a 4 stars hotel i did expect better than ready made supermarket pizza dough. Otherwise everything was good
Stayed 1 night in May 2021
Response from Flora Hospitality on 31 May 2021
Dear Guest, Thank you for staying with Flora Inn Hotel and for taking the time to update the feedback of your stay upon departure. We are so glad to hear that you had a memorable and wonderful stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Your feedback on the food in the restaurant has been shared with Chef & his team for due correction and improvement and we thank you for your vital feedback. We promise you that you will see the improvements during your future visits with us. We look forward to welcome you back soon with us. Thanks & Regards, Jikku John Mathew Cluster Director of Operations

10/10 Excellent

Abdulla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
excellent hotel
Stayed 2 nights in Apr 2021
Response from Flora Hospitality on 29 Apr 2021
Dear Guest, Thank you for the great review and the entire team is delighted to hear that you had a fantastic experience with Flora. We look forward to welcome you back again in the near future. Thanks & Regards Jikku John Mathew Cluster Director of Operations

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel next to airport free valet and breakfast
Stayed 1 night in Feb 2021
Response from Flora Hospitality on 6 May 2021
Dear Guest, Thank you for your recent stay and for the feedback. We thank you for sharing your experience online and its great to have such wonderful feedback. We look forward to welcome you back with us in the near future. Thanks & Regards Jikku John Mathew Cluster Director of Operations

10/10 Excellent

Shakesa, Houston

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has always been my go to hotel when traveling through Dubai. The staff provides exceptional Customer Service. It feels extremely good when even the staff recognizes your face and say welcome back madam long time. Forever a loyal customer.
Stayed 1 night in Jan 2021
Response from Flora Hospitality on 31 Jan 2021
Dear Guest, Thank you for staying with Flora Inn Hotel and for taking the time to update the feedback of your stay upon departure. We are so glad to hear that you had a memorable and wonderful stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Your kind appreciation has been duly conveyed to the team and it’s a great motivation for them. We look forward to welcome you back soon with us. Thanks & Regards, Jikku John Mathew Cluster Director of Operations

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and facility, clean new Great staff
Stayed 1 night in Jan 2021
Response from Flora Hospitality on 8 Feb 2021
Dear Guest, Thank you for staying with us and we are glad that you had a great stay and you like the hotel, location and services from the team. We thank you for your great feedback and we look forward to welcome you back with us during the next trip. Thanks & Regards Jikku John Mathew Cluster Director of Operations

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Comfortable beds and good lighting. Friendly staff
Stayed 1 night in Dec 2020
Response from Flora Hospitality on 6 May 2021
Dear Guest, It’s a pleasure to hear that your stay was comfortable, and you enjoyed it in every aspects. We look forward to see you soon again. Thanks & Regards Jikku John Mathew Cluster Director of Operations

6/10 Okay

Iris

Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Stayed 13 nights in Oct 2020

10/10 Excellent

FRS SPV LIMITED FRAIH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Konstantin, The Hague

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, close to Dubai airport. Excellent value for money.
Stayed 3 nights in Oct 2020
Response from Flora Hospitality on 30 Mar 2021
Dear Guest, Thank you for staying with us and we are glad that you had a great stay and you like the hotel, location and services from the team. We thank you for your great feedback and we look forward to welcome you back with us during the next trip. Thanks & Regards Jikku John Mathew Cluster Director of Operations

10/10 Excellent

Mohammed

Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE YOUNGMAN S THAT WORK OUT FRONT IS AWESOME. VERY FRIENDLY & PERSONABLE.
Stayed 1 night in Oct 2020
Response from Flora Hospitality on 30 Mar 2021
Dear Guest, Thank you for staying with Flora Inn Hotel and for taking the time to update the feedback of your stay upon departure. We are so glad to hear that you had a memorable and wonderful stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Your kind appreciation has been duly conveyed to the team and it’s a great motivation for them. We look forward to welcome you back soon with us. Thanks & Regards, Jikku John Mathew Cluster Director of Operations

8/10 Good

Ismail, UK

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport and perfect when you got early flight
Stayed 1 night in Sep 2020
Response from Flora Hospitality on 30 Mar 2021
Dear Guest, Thank you for staying with us and we are glad that you had a great stay and you like the hotel, location and services from the team. We thank you for your great feedback and we look forward to welcome you back with us during the next trip. Thanks & Regards Jikku John Mathew Cluster Director of Operations

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

6/10 Okay

Zaid

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The sink was blocked no shampoo or shower gell was in the shower. Breakfast was the most worst experience ever. Rest was all good.
Stayed 3 nights in Sep 2020
Response from Flora Hospitality on 30 Mar 2021
Dear Guest, Thank you for staying with Flora Inn Hotel and for taking the time to update the feedback of your stay upon departure. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We have noted your comments and the concerns mentioned in detail. We have taken it with the respective department and staff for due correction and improvement. We deeply regret for the inconvenience and we promise you that you will experience the corrective actions on your future visits with us. Once again we thank you for highlighting the areas of improvements for us and we look forward to welcome you back with us soon. Thanks & Regards, Jikku John Mathew Cluster Director of Operations