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Crowne Plaza Dubai

Star Rating
5 out of 5
Photo gallery

Reviews

4.0 / 5Very Good
753 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    City Walk
    4 min drive
  • Popular Location
    Dubai World Trade Centre
    5 min drive
  • Popular Location
    Dubai International Convention and Exhibition Centre
    8 min drive
  • Airport
    Dubai (DXB-Dubai Intl.)
    12 min drive

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    About this area

    Dubai

    Crowne Plaza Dubai is located near the beach and in an area with great airport proximity. Dubai Opera and Dubai Museum are cultural highlights, and some of the area's notable landmarks include Burj Khalifa and Dubai Fountain. Travelling with kids? Don't miss KidZania, or check out an event or a game at Meydan Racecourse. Our guests appreciate the hotel's location for the sightseeing.

    Popular Location

    What's nearby

    • City Walk - 4 min drive
    • Dubai Mall - 4 min drive
    • Dubai World Trade Centre - 5 min drive
    • Burj Khalifa - 5 min drive
    • Dubai International Convention and Exhibition Centre - 8 min drive

    Getting around

    • Emirates Towers Station - 8 min walk
    • Dubai (DXB-Dubai Intl.) - 12 min drive

    Restaurants

    • Where to eat
    • Al Dana – Restaurant offering international cuisine. Serves breakfast, brunch, lunch and dinner daily.
    • Al Fresco – Al fresco dining restaurant offering Italian cuisine. Serves lunch and dinner daily. Reservations required.
    • Sakura – Restaurant offering Japanese cuisine. Serves dinner daily. Reservations required.
    • Chamas Churrascaria – Buffet restaurant with a bar offering Brazilian cuisine. Serves dinner daily. Reservations required.

    About this property

    Crowne Plaza Dubai

    7 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour health club, a bar/lounge and a poolside bar are on-site. All 568 rooms boast deep soaking bathtubs, and offer free WiFi and separate sitting areas. 24-hour room service and wired Internet (surcharge) are standard, as are flat-screen TVs with cable channels.

    Property amenities

    Internet

    Available in all rooms: Free WiFi, Wired Internet (AED 80 per day)
    Available in some public areas: Free WiFi, Wired Internet (AED 80 per day)

    Parking and public transport

    Free self parking
    Free valet parking
    Limited parking spaces
    Return airport shuttle (surcharge)
    Limo/town car service

    Food and drink

    Buffet breakfast available for a fee daily 6 AM–11 AM: AED 120 for adults and AED 60 for children
    7 restaurants and 1 coffee shop/cafe
    1 poolside bar and 1 bar
    24-hour room service
    Coffee/tea in a common area

    Things to do

    24-hour fitness centre
    Children's pool
    Full-service spa
    Outdoor pool
    Sauna
    Steam room

    Family friendly

    Babysitting/childcare (surcharge)
    Children's pool
    Dry-cleaning service
    Free cots/infant beds
    Laundry facilities
    Outdoor pool
    Rollaway/extra beds (surcharge)

    Conveniences

    ATM/banking services
    Ballroom
    Banquet hall
    Lift
    Free newspapers in reception
    Front-desk safe
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Hair salon
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter
    Tour/ticket assistance
    Turndown service
    Wedding services

    Languages spoken

    Arabic
    English
    Filipino
    Hindi
    Russian

    Business services

    15 meeting rooms
    Business centre
    Computer station
    Conference centre (3961 square feet of space)

    Spa

    5 treatment rooms
    Aromatherapy
    Body scrubs
    Body treatments
    Body wraps
    Facials
    Massage - deep-tissue
    Massage - sports
    Massage - swedish
    Massage - Thai
    Massage/treatment rooms
    Reflexology
    Sauna
    Spa open daily
    Steam room

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking
    Assistive listening devices available
    Braille signage

    More

    Designated smoking areas

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Free cots/infant beds
    Rollaway/extra beds (surcharge)

    Bathroom

    Bathrobes
    Bathtub
    Deep-soaking bathtub
    Free toiletries
    Hairdryer

    Entertainment

    TV channels
    flat-screen TV
    pay films
    premium channels

    Food and drink

    Coffee/tea maker
    Free bottled water
    Minibar

    More

    Connecting rooms available
    Desk
    Free newspapers
    Iron/ironing board
    Phone
    Safe
    Separate sitting area
    Slippers
    Turndown service
    4.0

    Very Good

    5 - Excellent
    283
    4 - Good
    300
    3 - Okay
    111
    2 - Mediocre
    32
    1 - Poor
    27
    4.3
    Cleanliness
    4.3
    Service and Staff
    4.0
    Amenities
    3.9
    Property condition

    1/5

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 6 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    This was the perfect place to stay! Close to the airport Dubai Mall and so many wonderful choices of restaurants.

    Stayed 2 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    I had a bad experience in another Hotel in Dubai amd moved to the Crowne Plaza - Excellent Hotel staff very pleasant, room comfortable, Hotel well situated would definitely return

    Stayed 2 nights in Jan 2020

    3/5

    • Liked: Cleanliness, room comfort
    • Disliked: Property conditions & facilities

    Not Impressed

    It started of very bad when we were given a room that reaked of stale smoke. We had in two email specifically requested for a non smoking room. This, especially checking in at 1am in the morning was not acceptable. Furthermore the waiting time at the front desk for either check in or checknout is unacceptable. There is no on ground management hence patrons just walk in and walk straight to the desk ignoring the fact that there is a queue. The hotel to promote itself as a 5 star hotel is unacceptable as the interiors are very "tired" and overdue for a refurbishment.

    Stayed 3 nights in Jan 2020

    1/5

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 8 nights in Dec 2019

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