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Reviews

4.1 / 5Very Good
1,104 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Al Ghurair Centre
    14 min walk
  • Popular Location
    BurJuman Mall
    5 min drive
  • Popular Location
    City Centre Deira
    6 min drive
  • Airport
    Dubai (DXB-Dubai Intl.)
    7 min drive

Choose dates to view prices

  • Deluxe Room

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed OR 2 Single Beds
    More details
  • Executive Room

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed OR 2 Single Beds
    More details
  • Junior Suite

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Single Room

    Room Amenities

    • City view
    • Sleeps 2
    • 1 Single Bed
    More details
  • Deluxe Single Room

    Room Amenities

    • City view
    • Sleeps 1
    • 1 Single Bed
    More details
  • Family Room

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More details

About this area

Dubai

Located in Dubai's Deira neighbourhood, Carlton Palace Hotel is in the business district and near the airport. Dubai Festival City Mall and Dubai Cruise Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Dubai Aquarium & Underwater Zoo and KidZania. Travelling with kids? Don't miss Sharjah Aquarium, or check out an event or a game at Meydan Racecourse.

Visit our Dubai travel guide
Popular Location

What's nearby

  • Al Ghurair Centre - 14 min walk
  • Gold Souk - 4 min drive
  • Dubai Creek - 5 min drive
  • BurJuman Mall - 5 min drive
  • City Centre Deira - 6 min drive

Getting around

  • Al Rigga Station - 8 min walk
  • Dubai (DXB-Dubai Intl.) - 7 min drive

Restaurants

  • Where to eat
  • Al Shindagah – Serves breakfast, lunch and dinner. Open 24 hours.
  • Al Diwan – Restaurant offering Middle Eastern cuisine. Serves dinner.
  • Sketch – Restaurant offering Mediterranean cuisine. Serves lunch and dinner.

About this property

Carlton Palace Hotel

Family-friendly Dubai hotel in Deira, near City Centre Deira
This hotel features 3 restaurants, an outdoor pool and a nightclub. Free WiFi in public areas, free valet parking and a free shopping centre shuttle are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. All 212 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and TVs with satellite channels. Guests will also find separate living rooms, 24-hour room service and minibars.
Carlton Palace Hotel offers 212 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate living rooms. Satellite televisions are provided. Bathrooms include a bath, bathrobes, slippers and designer toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free valet parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Free shopping centre shuttle
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: AED 77 per person
3 restaurants and 1 coffee shop/cafe
1 poolside bar and 1 bar
24-hour room service
Coffee/tea in a common area

Things to do

Children's pool
Fitness centre
Nightclub
Outdoor pool
Sauna
Shopping
Spa services
Steam room

Family friendly

Babysitting/childcare (surcharge)
Children's pool
Dry-cleaning service
In-room childcare (surcharge)
Laundry facilities
Outdoor pool
Separate living room
Snack bar/deli

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

Arabic
English
Filipino
French
Hindi
Polish
Russian

Business services

Business centre
Meeting rooms
Conference centre

Spa

2 treatment rooms
Massage/treatment rooms

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Braille signage
In-room accessibility
Wheelchair-accessible parking

More

Designated smoking areas

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains

Bathroom

Bathrobes
Bathtub
Bidet
Designer toiletries
Hairdryer

Entertainment

satellite channels
TV

Food and drink

Minibar

More

Desk
Free newspapers
In-room massage
Iron/ironing board (on request)
Phone
Safe
Separate living room
Slippers

Policies

Check-in

Check-in between 2 PM - noon
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per night.

Payment types at the property

Diners Club
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 77 per person (approximately)
  • Airport shuttle fee: AED 105 per vehicle (one-way)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms.

Property is also known as

  • Carlton Palace Hotel Dubai
  • Carlton Palace Hotel
  • Carlton Palace Dubai
  • Carlton Palace
  • Hotel Metropolitan Palace
  • Metropolitan Palace Dubai
  • Carlton Palace Hotel Hotel
  • Carlton Palace Hotel Dubai
  • Carlton Palace Hotel Hotel Dubai
4.1

Very Good

5 - Excellent
446
4 - Good
427
3 - Okay
133
2 - Mediocre
52
1 - Poor
46
4.2
Cleanliness
4.2
Service and Staff
4.0
Amenities
4.0
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service
  • Disliked: Amenities, property conditions & facilities

Friendly staff, hotel clean and breakfast a good selection. Hotel is a little tired and needs updating.

Stayed 3 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

the hotel's location is great and with good staff. Jennifer the room attendant was friendly and great

Stayed 7 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good location,friendly staff.Easy to get to airport

Stayed 2 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff polite, cooperative and friendly, the hotel and room are very clean, i like the swimming pool and restaurant on the top floor in open area

Stayed 3 nights in Jan 2020

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