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Al Habtoor Polo Resort

Star Rating
5 out of 5

Information

Reviews

3.8 / 5Good
28 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Global Village
    11 min drive
  • Popular Location
    Arabian Ranches Golf Club
    15 min drive
  • Popular Location
    Dubai Silicon Oasis
    16 min drive
  • Airport
    Dubai (DXB-Dubai Intl.)
    29 min drive

Your dates need to occur after 2019-12-06. Try updating your dates to see prices for your trip.

    About this area

    Dubai

    Located in Dubai, Al Habtoor Polo Resort is in the city centre. Dubai Outlet Mall is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Global Village and Dubailand. Travelling with kids? Consider Wild Wadi Water Park and Dubai Aquarium & Underwater Zoo.

    Visit our Dubai travel guide

    What's nearby

    • Popular Location
      Global Village - 11 min drive
    • Popular Location
      Arabian Ranches Golf Club - 15 min drive
    • Popular Location
      Dubai Silicon Oasis - 16 min drive
    • Popular Location
      Dubai Autodrome - 17 min drive
    • Popular Location
      Dragon Mart - 21 min drive

    Getting around

    • Dubai (DXB-Dubai Intl.) - 29 min drive

    Restaurants

    • Where to eat
    • The Grill Pit – Serves dinner on select days.
    • Horse & Hound – Pub offering Spanish cuisine. Open daily.
    • Andalucia – Buffet restaurant offering Mediterranean cuisine. Serves breakfast and lunch daily.
    • Equestrian Lounge – Café. Open daily. Open 24 hours.

    About this property

    Al Habtoor Polo Resort

    Along with 3 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include 6 bars/lounges, a fitness centre and a poolside bar. All 149 rooms boast deep soaking bathtubs, and offer free WiFi and balconies. Guests will also find iPod docking stations, separate sitting areas and 24-hour room service.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Free self parking
    • Free valet parking

    Food and drink

    • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 120 for adults and AED 0 for children
    • 3 restaurants and 1 coffee shop/cafe
    • 6 bars/lounges and 1 poolside bar
    • 24-hour room service

    Things to do

    • 2 outdoor tennis courts
    • Children's pool
    • Fitness centre
    • Full-service spa
    • Horse riding/hire
    • Outdoor pool
    • Playground

    Family friendly

    • Children's pool
    • Dry-cleaning service
    • Laundry facilities
    • Outdoor pool
    • Playground

    Conveniences

    • ATM/banking services
    • Ballroom
    • Lift
    • Free newspapers in reception

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry-cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Tour/ticket assistance

    Languages spoken

    • Arabic
    • English

    Business services

    • Business centre
    • Meeting rooms
    • Conference space (8611 square feet)

    Outdoors

    • BBQ grill(s)
    • Garden
    • Picnic area
    • Pool sunloungers
    • Terrace

    Spa

    • Spa open daily

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning

    Bathroom

    • Deep-soaking bathtub
    • Designer toiletries
    • Hairdryer
    • Shower/bathtub combination

    Entertainment

    • flat-screen TV
    • iPod dock

    Food and drink

    • Coffee/tea maker
    • Free bottled water
    • Minibar

    Outdoor space

    • Balcony

    More

    • Connecting rooms available
    • Desk
    • Free newspapers
    • Iron/ironing board
    • Phone
    • Safe
    • Separate sitting area

    Nearby things to do

    Where to eat

    • The Grill Pit – Serves dinner on select days.
    • Horse & Hound – Pub offering Spanish cuisine. Open daily.
    • Andalucia – Buffet restaurant offering Mediterranean cuisine. Serves breakfast and lunch daily.
    • Equestrian Lounge – Café. Open daily. Open 24 hours.
    • Polo Bar – Bar. Open daily.
    3.8
    5 - Excellent
    9
    4 - Good
    9
    3 - Okay
    7
    2 - Mediocre
    1
    1 - Poor
    2
    4.1
    Cleanliness
    3.9
    Service and Staff
    3.3
    Amenities
    4.0
    Property condition

    3/5

    • Liked: Property conditions & facilities, room comfort

    I will point out the negatives for your own benefit as follows: A) on first day - upon arrival it took more than 30 minutes for bell boy to take luggage to our room and after calling the reception the claimed they had forgotten the tag number for our luggage B) on second day - breakfast ambiance is very robotic from the service team, they looked almost forced to work - upon returning to room at nite, housekeeping neglected to include an extra bathrobe as in first day there were two, one towel was not replaced, and coffee condiments were not replenished. C) on last day - again breakfast ambiance was full. Also when getting up to get seconds, as in first day, when returning to table the dirty plates were not picked up and had to ask service team. For a 4star hotel, and its grand reputation these were not impressive aspects and could easily spread Into social media as negative points. My decision was not to post it in social media rather let you know privately as I’m myself in the hospitality industry and understand these things happen and can be rectified. Wish you all the best in that in future visits these things would be improved and service brought to the level deserving of your establishment Many thanks

    Stayed 2 nights in Nov 2019

    3/5

    • Liked: Cleanliness, staff & service

    Stayed 3 nights in Oct 2019

    3/5

    • Disliked: Staff & service, amenities, property conditions & facilities

    The property is tired, staff are not attentive, breakfast quality is terrible. Not 5 star.

    Stayed 1 night in Sep 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Aug 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Always feel at home here. It’s my 4th visit and they always welcome me with open arms !

    Stayed 7 nights in Apr 2019

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