Front of property

Reviews of HI Los Angeles Santa Monica Hostel

2 out of 5
HI Los Angeles Santa Monica Hostel
1436 2nd Street, Santa Monica, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 336 out of 556 reviews" "
Rating 8 - Good. 158 out of 556 reviews" "
Rating 6 - Okay. 38 out of 556 reviews" "
Rating 4 - Poor. 10 out of 556 reviews" "
Rating 2 - Terrible. 14 out of 556 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

NA RAE

Stayed 1 night in Mar 2024

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2024
Response from AGM on 1 Mar 2024
Thank you for your wonderful review! We really appreciate hearing from you and truly honor the time you took to let us know how your stay was. We look forward t hosting you again in the future. Safe travels!P.S. No you're great!

6/10 Okay

Cynthia

Stayed 2 nights in Jan 2024

4/10 Poor

ANTOINETTE

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bathrooms stayed nasty! No clean towels! No toilet paper , hair on floor
Stayed 2 nights in Jan 2024
Response from AGM on 29 Feb 2024
Thank you for your review. We are sorry to hear that the cleanliness level fell short of expectations and appreciate your patience as we continue to improve daily. Please note that as a part of our sustainability program we do not automatically replace a towel every day, but can absolutely offer you a fresh one at the front desk should you make a request. Thank you again for your stay and safe travels!

8/10 Good

Rosanna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This lookout is the most beautiful in the country.
Stayed 2 nights in Jan 2024
Response from AGM on 29 Feb 2024
Thank you for your wonderful review. We are blessed to be located in the Santa Monica area and are stoked to hear you enjoyed your stay. We look forward to hosting you again in the future. Safe travels!

10/10 Excellent

Antonella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option in Santa Mónica. Personal is super kind, the place is extremely cleaned (specially bathrooms).
Stayed 3 nights in Jan 2024
Response from AGM on 29 Feb 2024
Thank you for your wonderful review! We really appreciate hearing from you and truly honor the time you took to let us know about your experience. We will be sure to pass along the compliments to our incredible staff. Hope to see you again in the future, safe travels!

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time staying at a hostel and was traveling alone. The staff was very helpful and I felt very safe staying here and everyone was very nice that I met. Free Breakfast was an unexpected nice bonus. Would definitely stay again if I were in Santa Monica.
Stayed 1 night in Jan 2024
Response from AGM on 1 Mar 2024
Thank you for your wonderful review! 1st time hostel users are some of our favorites! We commend you for having the courage to try something new and hope that your experience at HIUSA Santa Monica has led you to seek out more hostel lodging for your future adventures. We hope to see you again, safe travels!

10/10 Excellent

Steven

My stay.
The reception staff was friendly and gave complete instructions on the rules, etc. Very clean and close to transportation by rail or bus.
Stayed 1 night in Dec 2023
Response from AGM on 30 Dec 2023
We sincerely appreciate your wonderful review and truly honor the time you took to fill it out. Thank you for staying with us and we look forward to hosting you again in the future. Safe travels!

6/10 Okay

Juliana

Stayed 1 night in Dec 2023
Response from AGM on 1 Mar 2024
Thank you for your review. We look forward to seeing you again and impressing you with all the ways in which we have been improving since your stay. Come again anytime, safe travels!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely worth it
Stayed 1 night in Dec 2023
Response from AGM on 30 Dec 2023
Thank you for your wonderful review, we look forward to having you stay with us in the future. Glad to hear we were worth it! Safe travels.

10/10 Excellent

Kit May

Stayed 1 night in Dec 2023
Response from AGM on 30 Dec 2023
We sincerely appreciate your wonderful review and truly honor the time you took to fill it out. Thank you for staying with us and we look forward to hosting you again in the future. Safe travels!

8/10 Good

KAILASH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property with metro close by and Santa monica pier which is also cloeby
Stayed 3 nights in Dec 2023
Response from AGM on 30 Dec 2023
Thank you so much for staying with us. We appreciate it and hope to see you again! Safe travels.

10/10 Excellent

nathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from AGM on 30 Dec 2023
We sincerely appreciate your wonderful review and truly honor the time you took to fill it out. Thank you for staying with us and we look forward to hosting you again in the future. Safe travels!

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Dec 2023
Response from AGM on 30 Dec 2023
Thank you for your wonderful review, we look forward to having you stay with us in the future. Agreed, we do have an unbeatable location! Safe travels.

10/10 Excellent

nathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from AGM on 30 Dec 2023
We sincerely appreciate your wonderful review and truly honor the time you took to fill it out. Thank you for staying with us and we look forward to hosting you again in the future. Safe travels!

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 1 night in Nov 2023
Response from AGM on 30 Dec 2023
We sincerely appreciate your wonderful review and truly honor the time you took to fill it out. Thank you for staying with us and we look forward to hosting you again in the future. Safe travels!P.S. No you're great!

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from AGM on 31 Dec 2023
We sincerely appreciate your wonderful review and truly honor the time you took to fill it out. Thank you for staying with us and we look forward to hosting you again in the future. Safe travels!

8/10 Good

MELANIE

Liked: Cleanliness, amenities, property conditions & facilities
All in all, this was a good little hostel in LA. Very quiet and comfortable with everything a typical backpacker would look for. It's not an overly social hostel, but there's perks to that as well (i.e. quiet and safe etc.). It's in an awesome location in Santa Monica on the beach and right near all the good shopping and food spots. Reviews are always very subjective, but I've stayed in loads of hostels around the world and this one was decent (although quite expensive for what it is, but that's just LA as I'm beginning to understand...).
Stayed 3 nights in Oct 2023
Response from AGM on 31 Dec 2023
Thank you for your wonderful review! We have been implementing our new Engagement 2.0 program this winter in the hopes that it will provide more opportunities for cross-culture celebration and representation which, in turn, will allow for more chances for guests to engage with one another, so come on back and check us out! Safe travels.

10/10 Excellent

Ashawn

Liked: Cleanliness, staff & service, property conditions & facilities
This place was absolutely amazing, everything was perfect.
Stayed 2 nights in Nov 2023
Response from AGM on 31 Dec 2023
We sincerely appreciate your wonderful review and truly honor the time you took to fill it out. Thank you for staying with us and we look forward to hosting you again in the future. Safe travels!P.S. 'perfect' is a tall order to live up to but we're sure to keep trying our darnedest!

8/10 Good

Duane

Liked: Cleanliness, staff & service, amenities
Enjoyed how quiet it was
Stayed 1 night in Nov 2023
Response from AGM on 31 Dec 2023
Thank you for your wonderful review. We are stoked to have been able to provide you with a tranquil resting place. Thanks again and we look forward to having you stay with us in the future. Safe travels!

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hostel was really clean and close to almost everything! Super recommended!
Stayed 5 nights in Oct 2023
Response from AGM on 31 Dec 2023
Thank you for your wonderful review! We will be sure to pass along the compliments to our housekeeping crew, they really are rockstars. Thanks again and we look forward to having you stay with us in the future. Safe travels!

10/10 Excellent

Marcia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best
The beds are comfortable
Stayed 1 night in Nov 2023
Response from AGM on 31 Dec 2023
We are sincerely happy to hear that you enjoyed your stay and we look forward to your potential return. Thank you for choosing to mention your positive experience at HI Santa Monica. Safe travels!P.S. No you're the best!

8/10 Good

monique

Stayed 1 night in Oct 2023
Response from AGM on 31 Dec 2023
Thank you so much for staying with us. We appreciate it and hope to see you again! Safe travels.

8/10 Good

Harekrishna

Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom need to be more clean.
Stayed 5 nights in Oct 2023
Response from AGM on 31 Dec 2023
Thank you for staying with us! We strive to take your feedback and apply it to create a better experience for all of our guests in the future. We are sorry to hear our cleanliness level fell short of expectation and we appreciate your patience as we continue to improve daily. Safe travels!

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Grreat
Stayed 2 nights in Oct 2023
Response from AGM on 31 Dec 2023
Thank you for your wonderful review, we look forward to having you stay with us in the future. Safe travels!

10/10 Excellent

Brock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very affordable option right in the heart of Santa Monica
Stayed 1 night in Oct 2023
Response from AGM on 31 Dec 2023
We are sincerely happy to hear that you enjoyed your stay and we look forward to your potential return. Thank you for choosing to mention your positive experience at HI Santa Monica. Safe travels!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good could be better
Clean and comfy and close to the beach and dining. Crap options for breakfast and no nondairy milk somehow.
Stayed 1 night in Oct 2023
Response from AGM on 31 Dec 2023
Thank you for staying with us! We strive to take your feedback and apply it to create a better experience for all of our guests in the future. Non-dairy milk for breakfast is a great suggestion, thank you. Safe travels!

10/10 Excellent

Arvin

Stayed 1 night in Oct 2023

10/10 Excellent

KAMEL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from AGM on 31 Dec 2023
We sincerely appreciate your wonderful review and truly honor the time you took to fill it out. Thank you for staying with us and we look forward to hosting you again in the future. Safe travels!

8/10 Good

Noe

Liked: Cleanliness, staff & service, property conditions & facilities
Was ok
Stayed 3 nights in Sep 2023
Response from AGM on 31 Dec 2023
Thank you for staying with us! We strive to take your feedback and apply it to create a better experience for all of our guests in the future, so let us know if you'd like to expand on the ok! Safe travels!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. Heavy snorer in the room I was in. Not great being a light sleeper, but I managed with headphones. All else is great. Bring a lock for your own stuff. None are provided.
Stayed 1 night in Aug 2023
Response from AGM on 31 Dec 2023
We sincerely appreciate your wonderful review and truly honor the time you took to fill it out. Sorry to hear about your roommate, such is the life in a hostel. Please note that should you have this unfortunate experience again the front desk does offer free earplugs and, depending on the capacity of the hostel, may be able to more you to a different room. Always worth an ask! Thanks again and we look forward to seeing you again in the future. Safe travels!

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to meet the world! People are very nice
Stayed 3 nights in Sep 2023
Response from AGM on 31 Dec 2023
We are sincerely happy to hear that you enjoyed your stay and that you meant some great individuals, just what hosteling is all about! We look forward to your potential return. Thank you for choosing to mention your positive experience at HI Santa Monica. Safe travels!

10/10 Excellent

Skyla

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing! :)
Stayed 1 night in Sep 2023

8/10 Good

Nate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

DANIEL

Stayed 1 night in Jul 2023
Response from AGM on 31 Dec 2023
Thank you for your wonderful review, we look forward to having you stay with us in the future. Safe travels!

10/10 Excellent

Emily

Stayed 3 nights in Jul 2023
Response from AGM on 31 Dec 2023
We sincerely appreciate your wonderful review and truly honor the time you took to fill it out. Thank you for staying with us and we look forward to hosting you again in the future. Safe travels!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, efficient and secure near beach
Stayed 1 night in Jul 2023
Response from AGM on 31 Dec 2023
We are sincerely happy to hear that you enjoyed your stay and we look forward to your potential return. Thank you for choosing to mention your positive experience at HI Santa Monica. Safe travels!

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful space with welcoming staff. Best location with so much to do
Stayed 4 nights in Jul 2023
Response from AGM on 31 Dec 2023
We sincerely appreciate your wonderful review and truly honor the time you took to fill it out. Thank you for staying with us and we look forward to hosting you again in the future. Safe travels!

8/10 Good

Tianya, Davis

Stayed 1 night in Jul 2023
Response from AGM on 31 Dec 2023
Thank you so much for staying with us. We appreciate it and hope to see you again! Safe travels.

10/10 Excellent

Chabely

Stayed 1 night in Jul 2023
Response from AGM on 31 Dec 2023
We sincerely appreciate your wonderful review and truly honor the time you took to fill it out. Thank you for staying with us and we look forward to hosting you again in the future. Safe travels!

10/10 Excellent

Randal

Liked: Cleanliness, staff & service, property conditions & facilities
Best hostel I've been to!
Stayed 3 nights in Jun 2023
Response from AGM on 8 Jul 2023
We sincerely appreciate your wonderful review and truly honor the time you took to fill it out. Thank you for staying with us and we look forward to hosting you again in the future. Safe travels!

10/10 Excellent

Taryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hostel
This was one of the best hostels I have ever stayed at. The building was easy to find and the staff was welcoming with a very easy check in process. The room was overall good and clean. Very simple breakfast. I love that they had different places to sit and relax around the hostel. Very eco friendly as well. The location is great, one block from the beach and in the middle of a bunch of stores and restaurants.
Stayed 3 nights in Jun 2023
Response from AGM on 8 Jul 2023
Thank you for your review, we have shown it to all our staff members as reading comments like these really brighten our day. We are stoked you had a wonderful time and we look forward to hosting your adventures in the future. Safe travels!

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will absolutely stay here again!
HI Santa Monica Hostel was such a great place to stay! The location is super cute, it's central to everything you want to check out in Santa Monica, the hostel is clean and very well maintained. The bathrooms & dorms were very clean and sanitary and the building itself felt very secure. I will absolutely stay here again!
Stayed 1 night in Jun 2023
Response from HIUSA Santa Monica on 22 Jun 2023
We sincerely appreciate your wonderful review and truly honor the time you took to fill it out. Thank you for staying with us and we look forward to hosting you again in the future. Safe travels!

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from HIUSA Santa Monica on 22 Jun 2023
Thank you for your wonderful review, we look forward to having you stay with us in the future. Safe travels!

6/10 Okay

Nana Afia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Jun 2023
Response from HIUSA Santa Monica on 22 Jun 2023
Thank you so much for staying with us! We appreciate it and hope to see you again! Safe travels!

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 2 nights in May 2023
Response from HIUSA Santa Monica on 22 Jun 2023
Thank you for your wonderful review, we look forward to having you stay with us in the future. Safe travels!

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Apr 2023
Response from General Manager on 26 Apr 2023
Thank you so much for staying with us and sharing your feedback. We appreciate it and hope to see you again soon!

10/10 Excellent

Gene

Liked: Cleanliness, amenities, property conditions & facilities
Great value
Stayed 2 nights in Mar 2023
Response from General Manager on 4 Apr 2023
Thank you so much for staying with us! We appreciate it and hope to see you again! Safe travels!

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from General Manager on 26 Apr 2023
Thank you for choosing to stay with us! We appreciate it and hope to see you back again for another visit in the future. Safe travels!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from General Manager on 4 Apr 2023
Thank you so much for staying with us! We appreciate it and hope to see you again! Safe travels!