Ratings based on 964 verified reviews

4.5 out of 5
87% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller from Honolulu

Posted 21-Jul-2019
What a great experience. The hotel is lovely - not over the top like some of the fancier hotels. I upgraded to an Exec room which was huge w/ large windows. The upgrade gave me access the club which was one of the nicest I’ve been to. The furnishing is both cozy and stately and the glass wall provides a broad city view. The happy hour and the breakfast were well provisioned. The staff in the hotel are enthusiastic and helpful, and the staff in the club are even more so (thanks for help with the computer Gary!). The hotel has a 25m pool and a nicely outfitted spa. Did not go into gym. The food options are good. The Regent was the perfect place to recover from 2 weeks of glamping in Mongolia, and I’d definitely stay there again if I’m in Beijing.
Comment from Hotel Management
22-Jul-2019 by Emma Director of Sales & Marketing, Hotel Management
Thank you for staying with us and taking your valuable time to review our hotel. We are delighted to learn that you were satisfied with the hotel facilities and service, and it’s our pleasure to serve you. Should you be passing through Beijing again please stay with Regent Beijing again, we so happy stay with you.
5 out of 5
by a verified traveller from Singapore

Posted 26-Jun-2019
High security n direct access to subway nx to hotel. Downside is no big supermart in entire district. Only small convenience stores nearby.
Comment from Hotel Management
27-Jun-2019 by Emma Director of Sales & Marketing, Hotel Management
Thank you for staying with us and taking your valuable time to review our hotel. We are delighted to learn that you were satisfied with the hotel facilities and service. Should you be passing through Beijing again please stay with Regent Beijing again, we so happy stay with you.
5 out of 5
by a verified traveller

Posted 24-Jun-2019
Excellent location and access. Good restaurants inhouse.
Comment from Hotel Management
25-Jun-2019 by Emma Director of Sales & Marketing, Hotel Management
Thank you very much for sharing with us your hotel experience!! I will pass your good comment to my outstanding team, they will be really grateful for your support. Looking forward to welcome you again soon!!
5 out of 5
by a verified traveller

Posted 24-Jun-2019
I have been this hotel already for three times, and all times were perfect, never disappointed. Will be back again!
Comment from Hotel Management
25-Jun-2019 by Emma Director of Sales & Marketing, Hotel Management
We were delighted to read that you have stayed with us for several times and you were impressed every time. I have shared your praise with my team and they were very much motivated.
5 out of 5
by a verified traveller

Posted 22-Jun-2019
Had a 5 night stay at the Regent. Location is great, very close to metro line for visiting the Forbidden City, Summer Palace and many other sightseeing locations in Beijing. Staff were very attentive, excellent service. Will and Aaron in concierge were most helpful. Harry at breakfast time was always very attentive and engaging. Bar staff all provided a service with a smile.
Comment from Hotel Management
25-Jun-2019 by Emma Director of Sales & Marketing, Hotel Management
hank you for such for taking the time to write such a positive review and pointing out to fellow travelers, some of the facilities we offer. Thank you also for mentioning that our service was prompt and courteous. The team are always proud to read such positive reviews. We hope we have the opportunity to welcome you back to Regent Beijing hotel soon.
5 out of 5
by a verified traveller

Posted 15-Jun-2019
Comment from Hotel Management
21-Jun-2019 by 陈璐,市场销售部总监, Hotel Management
尊敬的宾客,感谢您选择入住北京丽晶酒店。希望我们精心设计的环境和优质的丽晶服务让您在离开之后仍留有久久难忘的美妙回忆。再次感谢您入住。我们希望能很快再次欢迎您。
4 out of 5
by a verified traveller

Posted 11-Jun-2019
The hotel concierge service is awesome! The staffs are friendly, helpful, attentive & informative. Whatever you want to know, they can advice more than 100% information. Especially thanks to Miss Wang Yina, Miss Cindy, Mr Will and the team for their assistance during my stay.
Comment from Hotel Management
21-Jun-2019 by Emma director of sales and marketing, Hotel Management
Thank you very much for sharing with us your hotel experience!! I will pass your good comment to my outstanding team, they will be really grateful for your support. Looking forward to welcome you again soon!!
4 out of 5
by a verified traveller

Posted 10-Jun-2019
Great location within walking distance of main attractions. Practical shuttle bus to the airport. Slow service at the bar in the lobby.
Comment from Hotel Management
21-Jun-2019 by Emma director of sales and marketing, Hotel Management
Thank you for staying with us and taking your valuable time to review our hotel. We are delighted to learn that you were satisfied with the hotel facilities and service, and it’s our pleasure to serve you. Should you be passing through Beijing again please stay with Regent Beijing again, we so happy stay with you.
5 out of 5
by a verified traveller

Posted 01-Jun-2019
The room was fantastic. Bed was really comfy as well. Staff was very helpful upon check in.
Comment from Hotel Management
04-Jun-2019 by Director of Sales & Marketing, Hotel Management
Dear guests, very thanks for your kindly comments. Regent Beijing aim at create an amazing stay experience for our guests, and we are very appreciate to have the opportunity serving for you. Very hope for see you soon.
3 out of 5
by a verified traveller

Posted 22-May-2019
Long check in waiting time , should be arranged faster. Staff all are nice and friendly , they make you feel like home
Comment from Hotel Management
28-May-2019 by Director of Sales & Marketing, Hotel Management
Dear guest, hello. Thank you for your interest in Regent Beijing. We will continue to work hard to create a more meticulous service for every guest, and we look forward to your visit again.