More than a little disappointing.
The hotel is impressive upon first glance, but when you look a little more closely, many things are not up to 5 star standards. Most staff were very pleasant and helpful, but we had only just arrived after a 5 hour drive and the tour organizer was hassling us to choose which activity we wanted to take part in, presumably because they are not free and he was probably on commission. Way too persistent. Pillows in the room smelt strongly of wood fire smoke and rugs next to the bed were very slippy. No instructions for the fir in the room, or any way if turning it on. No room service menu in the room. However, the dinner buffet was enjoyable, and the views were wonderful. Drive up to the property was nothing to write home about, very dirty and unkempt. Music for the evening bonfire wasn't really appropriate.